I generally don't leave reviews unless the service was exceptionally bad. I used a $70 gift card…read morehere for a full body massage. Upon arrival, the owner was clearly upset and let out a frustrated huff that I was there to redeem the coupon. The massage felt rushed, uneven, rough pressure and was clear that my experience didn't matter. The masseuse (was also the salon manager) answered her phone during the massage two separate times and had a full conversation- didn't even try to wrap up the call. She was also texting and only used one hand to rub my legs. Upon leaving, the only thing she was interested in was counting my tip money immediately. This was very unfortunate that I wasn't treated like a real customer and it was purely transactional. I would absolutely save your money and avoid this place.

*This review is based on talking to an associate and reviewing their website. I will have a review…read moreon the massage and waxing experience later on.* 1/4/22 I really dislike it when you visit a sites that do not offer prices for their services. I have checked out some of the types of services offered, but when I click on the link for more information, I get nothing. I have visited two locations of this business and plan for a third, but not when you can see what information is offered. Maybe prices or services have changed, but I can't tell, because the website is inadequate. The Yelp list of services are better for this business, but still do not show the prices....HOWEVER, there is good news:) Spoke with Ana and she told me Waxing is offered, but I will find out the prices for this later on. I wish to get the full list and see if prices have changed. Massage for 1 hour is $60.00 Body Scrub is $20 dollars extra. Four hands is going to be $120 with both women. I will check this place out some time this month or next month. If there is a forth Eutopia Massage, I haven't seen it yet. I am going for three locations under my belt...

Cute girl. I was excited for the experience, but was upset when I Was shorted on time because…read moreanother customer came in. Then was told I needed to give a bigger tip for the service provided. I refused. I won't go back.

In order to compete with other spa's, Smooth water has to be willing to give great service. Angela…read moreis very nice and skillful at what she does. But the service was very lackluster. There is no reason for not having quality full service or it shouldn't be a spa. Simply put, Smooth Water has to want to compete in order to be a successful business.

Thank you groupon for helping me find this cute gem of a place!!! I had previously been booked the…read moreday before and had to call pretty much last minute when I went to my car and found it dead I had spoke with Emma who answered the phone and she empathetically immediately said "no problem we can have you come in the next day!!" There was no last minute cancel fee!! Went in following day and met Emma at front desk who was just the sweetest!! My therapist was Zulaa and I had a deep tissue massage with hot stone!! Zulaa asked what pressure I like and probably gave me one of the best massages I've had!! The heat helped me to relax and her pressure was spot on!! Relaxing music on in the room and her soothing energy was perfect!! I Met Baji at the desk and also found her to have a warm persona. I will return!! Remember: if your looking for a spa type place with saunas, pools, attitude driven people you won't find that here!!! It's a very humble place with a mom and pop feel and good energy inside!!

3/17/25 Not a bad…read morelocation for this place, but not a very busy area either. This place is located next to Wed Spa, but Sky Energy Therapy looks a little more elegant. There is a second floor for possibly being treated for whatever ails you. From what I can tell, there are massage rooms on the first floor too. Unfortunately, when I stopped, by at around 5:05pm, nothing was stirring, not even a mouse. I called out to someone, but nobody answered. If everybody is everybody, then somebody should have answered. There for nobody is somebody's problem. Especially if somebody want to get paid...whether it is money or relief. Also, upon looking around I saw prices for elite levels of getting services done, but I would have liked to ask someone for clarification on these prices. Alas, no one was was home. I checked online to find prices for this business and found nothing either. Am I lucky or unlucky at this misfortune? I guess it doesn't matter now. The unlucky is nothing more than a frame of reference for the luck. So I won't waste time wondering what could've been when I am what could've been and what could not have been. I might try this place again, but putting their prices for services on a pamphlet or online would be most helpful new and old clientele. If you do have the prices listed, I did not find them on your websites for Yelp and Google. If you can make the prices easier to spot, it would be most helpful. Your new potential clients would appreciate it.

Today is 12/7/19 and I did something I seldom do. I went to to massage establishments less than 100…read moreplaces apart. Today Crystal Spa takes the lead out of the two. Why? Well as Degeneration X's song starts out, I will explain. 1. There was no cold air creeping in and I wasn't feeling cold or tired again...yes, thank you Tom Petty 2. I could feel the heat, from my heat to my feet. Hey, I got a new attitude.  3. Micah (who was my masseuse) had nice warm hands and a killer smile. 4.  No leaving the room and breaking the flow of the masssge. These are the highest of the high points for this place. Yes, there were other things I noticed when arriving at this establishment.  Not all off it is necessarily bad, but they are things I noticed all the same. When I entered Crystal Spa, you have to walk up a good amount of stairs to reach the duplex apartment. While walking up the stairs I was hit with this smell of body odor and fish balls...something off putting for me. Still upon entering the establishment,  that smell faded and I relaxed. Micah (my masseuse) was dressed in a red skin tight nylon type of dress, but she wasn't wearing high heels.  It did not cross my mind until later that she was bare foot.   Since the whole upstairs flooring was carpet and soft, shoes weren't really needed  anyhow. At first I thought it was just Micah working there and the thought of the last massage place I was at, popped into my head. I seen realized this was untrue and head the sounds of a woman urinating  from across the room I was in.  Yes, the walls were thin, this business did not play music for my massage. I am happy about that, because a lot of the massage places I have been to seem to play the same music over and over again. It like how massage places use to use scented oils and lotions.  I noticed while coming up the stairsway the new design of the security camera pointing at you. I noticed Micha lock the door after I entered the door and the doorbell you ring should you try the door and find it locked.  I could help but feel that if you don't look right or the masseuse sees you as a cop, your not going to be let into the building.  I may be over thinking this, but it crossed my mind in the ten seconds it took for Micha to open the door cautiously. Micha truly did not know the English language and used her phone to try and translate what other people had asked her. Yes, I saw what other males asked...but I will leave it at that. I saw that the other two women were also in skintight nylon skirts. One black and one tan. Personally, I could see the color silver being a better color than tan, but it was her choice of skirt. The biggest thing that soured the whole experience is the fact the women here do live here and I have proof. Various outfits of the same clothe between the ladies could be seen hung up from hooks in a room that was left wide open. Micah's massage wasn't the strongest  or the best I have had, but she thorough WITHOUT DOING these lyrics..."Alright stop, collaborate and listen Ice is back with my brand new invention Something grabs a hold of me tightly Flow like a harpoon daily and nightly "Will it ever stop?" Yo I don't know Turn off the lights and I'll glow To the extreme, I rock a mic like a vandal Light up a stage and wax a chump like a candle..."  If you don't know what I am talking about, than you are not ready for this. The best part of the massage was the Ashiatsu aka back walking massage. She used just the right type of pressure. Maybe it was because she weighted 70 pounds tops or a bit of both, the overall experience was very enjoyable.   I have been to massage places like Star Tharapy where the Ashiatsu bars are just for show. I am happy Micah used these massage bars and not show them off like icandy. The tip they beg/ask for is $40...and it is $43 if you use a credit card. The women here know how to count and will not screw this factor up.  The owner of this company may feel like I am bad mouthing this establishment,  but I don't  see it that way, I am nearly pointing out what I saw and experienced. The thought of traite des êtres humains crossed my mind as I was leaving the business after seeing several red flags. I truly hope I am wrong this observation and this is just a lounge area for the women. Oh, and if you are big on draping,  let them know, or else a small towel will be used for draping. Well, these are just my thoughts and observations. Make of them what you will.

Got an appt for Spaweek for $50 on a 60min Swedish Massage…read more It's an office building where it was dark and creepy since everything was closed at 7pm on a Saturday but nevertheless it was amazing. I asked for "strong" since my muscles were so tense and Anna did an exhilarating job at working all the knots out of where I needed without having to tell her where. Def will come back again!

Went here a couple months ago. I would say that they are very professional. I did an hour massage,…read moreand the lady was very thorough. I constantly get knots in my back from posture, and she was able to get it out.

I like this place, Sue make me feel good.. she hae nice hands and she is very sexy too..read more

Wonderful place to just relax and let the masseuse take over. I was so relaxed I actually almost…read morefell asleep during the massage. The price was well worth the experience of total relaxation. No extras required but was offered. I declined with no further mention. I will be returning I think weekly just for the stress release and bless of a well performed massage. Highly highly recommend.

I found this spa via a Groupon to try it out as a possible new place for massages and related spa…read moreservices. Note: This business is housed in the same space as Karina's Beauty Spa in Suite #502. Upon check-in, the Grinch-green hair dyed receptionist (wearing a Karina's Beauty Spa badge) was on her cell phone. When I walked up to check in, she couldn't be bothered to put her phone down. She dryly asked if I was there for Comfort Spas. When I replied in the affirmative, she said someone would be with me shortly. The receptionist immediately went back to her phone. However, when a guest arrived for Karina's Beauty Spa, the receptionist immediately put her phone down and perked right up. Clearly, she has no interest in guests of Comfort Spas. Per the website, I arrived 15 minutes early. I sat in the waiting area the entire 15 minutes before the Comfort Spas masseuse greeted me, on her way in from a quick run to CVS. Just before getting started, the masseuse (named Jasmine) asked if I had any pain or other problem areas. While this question may seem like a good one to ask objectively, it let me know that Jasmine had clearly failed to review the required form that I spent 20 minutes completing via her online portal. Seriously , if you have a form as a requirement, then it should be the foundation for discussion with a new client... I purchased a 90-minute hot stone/deep tissue massage. Jasmine was a pleasant person, with generally good technique but she lacked the finesse and strength of more seasoned people who do massages. The room was relatively small and cold. Plus, unlike all past experiences I've had, Jasmine did not use heated oils/lotions. Instead, she used VERY COLD lotion which was anything but relaxing. Quite jarring with each touch. Additionally, she used disposable gloves, so the lotion never had a chance to be warmed in her hands. When Jasmine asked about the pressure, I let her know that I'd like it stronger. Yet, she was not able to sustain anything more than a very light massage. The hot stone portion (used exclusively at the neck and back area) was just ok. Stone use was really just an "honorable mention" since they were used less than 5 minutes out of the 90 minute massage. In my past experiences, the stones have been aligned along the spine and allowed to heat any trouble area(s). The Waiting area décor was aesthetically pleasing, and scented with a candle. The music and colors are calming and help to usher in relaxation. However, the loud ticking clock is not conducive to relaxation. Overall, if you're a person accustomed to stronger massages, you may want to look elsewhere. However, if you like a very light touch then this may be for you.

The massage table was very uncomfortable. My neck and head kept going down because the head rest is…read morebroken. When i asked her to fix it she said it was broken prior. She should have fixed it prior to taking appointments. The scrub was just a glove that exfoliated and not a real scrub. It is extremely hard to make an appointment. You can't physically call or ask questions. The massage was ok once i was on my back and didn't need the head rest. I Don't recommend this place. They need to get more professional. The room was cold. The little heater helped some but not the type of massage in use to. Wasn't offered even a sip of water or tea like normal places after the massage.

I highly recommend making an appointment, as this place is popular for a reason. While it's not…read moreflashy, the quality of the massages truly stands out. Upon arrival, we were warmly greeted and asked to identify any areas of discomfort, along with our preferred pressure level (soft, medium, or deep). I was then taken to my room. The rooms are separated by partitions, so while there is some noise from other sessions, it didn't take away too much from the experience. Highlights: * Friendly and efficient check-in process * Customizable massage pressure and focus areas * Skilled and attentive masseuses * Free parking behind the shopping center My masseuse, Miss Kitty, was excellent. I requested a deep tissue massage, and she did not disappoint. She worked through multiple knots in my upper back that had likely been there for months and also addressed some lower back pain I'd been experiencing. At times, the pressure was a bit intense, but when I asked her to ease up, she adjusted immediately. After the session, I was offered a small bottle of water at the front desk. The total came to $85 (credit card) for a 60-minute massage, plus tip. Overall, a great experience--I would definitely request Miss Kitty again!

I had a dry massage with Lina and was very happy. The hallway and massage rooms are dimly lit and…read morethe table was comfortable with quiet music during the massage. Lina's technique was very nice and she was professional with draping and checking about massage pressure.