The technician, Henry, arrived in less than an hour. Work was well done and service was excellent.

I could tell my A/C was starting to blow warm air so I immediately called Reliable (I had used them two times before at a condo I had...) The guy said they would be in contact within the hour. Yeah, right this is Miami!!! BUT THEY SHOWED UP AT MY DOOR 35 MINUTES LATER. OMG, I was shocked! Then they went about their business diagnosing my problem (bad compressor) and had it fixed and nice cold air in about 15 minutes :-) I HIGHLY recommend these guys without questions. read more

Our AC stopped working. Reliable Air came promptly and found that the wiring to the outside unit needed to be redone. Created a temporary fix to have the AC running until the electrician's visit. read more

How the hell does a place that won't come for an emergency on Sundays or call you back after trying to schedule a service 3 times have an average of 4 stars on Yelp? Beginning to think there are all either "friends and family" reviews, or they're fake/paying people to write them. What a joke. read more

I have had misgivings with yelp. The reviews I've found have been in many cases made-up from my experience. Reliable air conditioning unfortunately strengthens those feelings. I was out of town so i was desperate and thought i could trust him. The guy in one week came 3 different times to the place and each time there was a new problem. when all was done I was out more than 600 dollars. I do not think this was all secondary to my air conditioner. read more

Our air conditioner went out over the weekend (of course!) I called a company recommended by our condo association, who told me it would be $240.00 just to come out. I suffered till this morning (Monday) and looked at yelp reviews online and I called Reliable first thing this morning and they came out 45 minutes later. What a very nice man! He fixed it and it was such a relief!! Had I known about him, I would have called him earlier and not had to suffer all weekend!! The price seemed fair. I would definitely call him if I ever have a problem again. read more

I called at 10:30 pm cause my air wasn't cooling. Not only did a tech answer the phone pretty quickly, but he actually walked me through fixing what was wrong with it. The next morning, the tech called me early to see if I still needed him to come out and take a look at it. I thanked him for helping me and told me the air was working again thanks to them. Great service and even better follow up. I would recommend this company whole heartedly. read more

11/10 recommend!!!! THE BEST AC REPAIRMAN IN MIAMI..super nice and social. Hes a professional and knows what's best for my AC... My AF was up in running within 2 hours and he was quick and now my AC been in perfect condition ever since! THEY ARE THE BEST IN THE BUSINESS read more

My air conditioning stopped working and I called Reliable Air based on all of the great reviews. First, an unprofessional guy answers. He doesn't give his name, name of the company nothing. just slurs a bored "hello." I tell him my location and my problem and he asks me if I want service tonight (mind you, their website is plastered with Emergency Service 24/7, and they list my area as a service area), I say yes and he says, "No, we're too busy, call tomorrow morning," (and here's the kicker) "or call another company"! What?! Emergency service my foot! read more

Awesome quick service and on time! Honest!!!! Highly recommend.

I can't recall the last time I had such a good experience with a service company. For years I have relied on word of mouth and friends to find a good HVAC company. This past weekend, when our A/C went out, we found Reliable through google and I noticed that they had a lot of good reviews. We called on a saturday night, and they were willing to come out within the hour, but after speaking with us they realized that the problem probably couldn't be fixed that night and that we probably didn't need to spend the extra money for an off-hours service call. The next morning they came on time and as agreed, and shortly figured out what the problem was (they were right, it could not have been fixed the night before), and quickly had pricing for all our options. I was very pleasantly surprised to see how good their prices were (much less than I expected). I paid less for a brand new far more efficient A/C than I did eight years ago for a far less efficient model. They installed the A/C within just a few hours, their work was clean and professional and good looking. You could really tell they take pride in their work. We ended up very, very happy customers and will call definitely call Reliable whenever we need A/C service in the future. We will also be referring our friends to them when they ask. read more

Used this company. Called them They answered immediately. And although today was a very busy day for them and it was a Friday, late afternoon, he tried to help me restart the AC. Once he realized we could no do it by phone. They sent a technician and after 2 hours my AC was repaired. read more

I called Henry to schedule a service to my a/c. He was supposed to be here today at 2. He never showed. When I called to find out where he was, he told me that he couldn't make it due to other service calls. He never even bothered to call me and let me know that he wasn't coming. Additionally, he was a jerk to me on the phone. Terrible experience. Not recommended. read more

Our air conditioning went out last and we thought we could sleep with it off since it is fall but we were up sweating all night. I called Reliable air conditioning at 9 am today (a Sunday) and the repairman was here an hour later just like I was told on the phone. Henry was fast, polite and most important fixed the problem at a reasonable price. read more

DO NOT use this company .Waited three hours for the technician to keep scheduled appointment and no one came or called .Unprofessional and rude when I called to see where they were ... Very dissatisfied... read more

Thank goodness for Henry!!!!! Our A/C quit on us and left us melting. We called one repairman, who came and "fixed" it, but it quit again after 2 days. We called him back, and he said he would be here at 4. By 5, he said he would be there at 8. At 9, he said he would be here at 8AM. At 9, we called someone else, who showed up at 1 for a 12:00 appointment, worked for 5 mintues and then ran out of the house, mumbling something about an emergency he had to go and take care of. We called Henry after the good reviews here. He showed up 1 1/2 hours later. He figured out what the problem was and fixed it quickly at a reasonable price. His number is now a permanent fixture in my phonebook, and I will go out of my way to refer Reliable to anybody I know. I am beyond pleased. 5 Stars for Henry and Reliable! read more

Fantastic is all I can say. We returned to our Miami Beach condo after being away and found the a/c disconnect fuse box corroded. Henry came out the same day and expertly replaced it at a reasonable cost. Whats more is that it was Christmas Eve. He is the only Air Conditioning contractor I will use from now on. When I need to replace my unit I will call Henry he's smart, honest and reliable. read more

I called Henry on a Wednesday evening about my air conditioning unit which was leaking water. He was out the next morning at 9:00am. He found that a hose had been loose and did not charge me for the house call. How often does that happen? Henry is the first person I will call for all of my air conditioning/heating problems, and I enthusiastically recommend him to others. read more

Our air conditioner stopped working, wouldn't even turn on. I called Reliable and explained the problem. Since we live so far south and far from Henry, he talked me through the simple fix over the phone! Most people are not so generous. Henry was great! Thanks Henry! read more

I have been a resident of South Beach since 1997. I have always reminded myself that MIAMI is its' own country. TODAY is the FIRST time in 15years that those conceptions are put to REST. I called Henry at 845am, he stated he needed to close out another job site and would be rite over,, He showed up at 940am researched the problem and repaired it and I was in cool AIR at 1100am for ONLY 250$. YES $250 not 2200 like a person over the phone quoted me BUT $250. NONE of this I have to call my friend, maybe tomorrow if its not raining.. HONESTLY hats off to Reliable for 100% satisfaction! Reliable Dependable Responsible HONEST and Fair. If you do not call him first, you belong in the day when island time was what it was.. Horrible! read more

Henry responded immediately to our AC conundrum. he came within the hour to our Saturday 6pm call in South Beach, quickly diagnosed the issue, fixed it, gave us quick tips on how to maintain our AC, and provided DIY options on optimization. He was professional, kind, and provided some of the best service we have ever experience in Miami. Call him for you AC needs! read more

When I was in a jam, these guys helped me out in no time. The tech that came by was awesome, very professional and very informative. He didn't just come m, do his job, and leave, he did everything he could to make me feel comfortable and keep me informed with what was going on the whole time and how to get the most out of my unit. If I ever need to have any other work done they are definitely at the top of my list. read more

I can't help it; I am a skeptic and don't easily trust people. When my a.c. went out during Passover (hot!), I knew of no one nor had any recommendations. Henry and Nick came out SAME DAY, got it running (better than before--quieter, more airflow), and were quite fair in their rate. I would use them again, easily. THESE PEOPLE EARNED MY TRUST. They are good people. Whatever fears I had going in were replaced by meeting competent technicians and good human beings. read more

Henry is fantastic. On a Saturday night at 11 pm he was available and fast with his service. You simply cannot ask for more than that. Use him, you won't regret it. read more

They are fast and can show up in the same day. They say there is a service charge that is deductable towards the cost of the repair however i am not sure if that is accurate. In my case they said $285 for a Ac gas change which is steep and seems like service charge of $85 was just added to total. read more

I called this company to have my A/C fixed on a Saturday afternoon. The owner, Henry, arrived about 30 minutes after I called. He figured out the problem right away and had my A/C fixed in about 20 minutes for a reasonable price. Great service, would definitely recommend. read more

My AC was not cooling at all and I got into Yelp to look for an AC repair company. I chose Reliable AC b/c the overwhelming majority of reviews of them were very good, and I also needed someone who could come straight away. Henry did not disappoint me. He showed up within the hour, checked everything, found the two AC parts that needed to be replaced, replaced them on the spot (with a 1-year warranty on the parts), and my AC was back in good cooling order. Henry also took the time to explain why the AC had broken down and what to look out for and options going forward as the AC unit is old and may need replacement in the not too distant future. I would not hesitate a moment to call him again. read more

I called Henry in a panic when my A/C wasn't working. I soon realized that it was an FPL power problem and not just my A/C. I called Henry to let him know he didn't have to come anymore because it was a bigger issue not involving the A/C. He helped me on the phone and explained to me what it might be and gave me suggestions on what to do to help fix it. He then ended up showing up at my apartment anyways since he was already on his way and continued to offer help and explanations to the problem, even if he knew he couldn't fix it because it wasn't his line of work. So even though I did not have the chance to have Henry's services, I can say he is a respectable and honest man who is willing to help. I will be calling him from now on when I really do have a problem with my A/C or appliances, as they have great hours and show up FAST! read more

Spoke to Henry, not only is this company reliable but extremely honest!! He talked us through what might be a simple problem and gave us a solution. We will definitely be calling him in the future. I would definitely recommend him. read more

This company just saved my life! Our AC stopped working on a Saturday night and we spent a miserable night with open windows and a barely functional ceiling fan. Not knowing a single AC technician I came to yelp and found this company. I called them on Sunday around 9:30 AM and Henry got here within 2 hours. He quickly diagnosed the problem and gave me options to fix it that were cost effective. He inspected my unit and gave me tips to help it run better in the future. They won me as a customer for life! read more

Henry at Reliable Air is very professional and punctual. We needed a quick fix at our unit in South Beach and he was there within an hour. Very reliable just like their name. I will definitely use them in the future. read more

We have a rental condo on South Beach but no longer live in the area. Tenants called on Saturday night to say there was a major emergency with the unit. I'll spare you the details, but we were genuinely worried about the safety of the tenants and of our condo! So we needed someone there pronto. We have historically used one of the big name companies for our many a/c repairs. Called them but they didn't have anyone who could get there that night. Found Reliable A/c based on positive yelp reviews. Called them and left a message, and got a call back 5 minutes later that they had someone who could be there in twenty minutes. And they legitimately got there 20-30 minutes later. At 9pm on a Saturday night. In the heart of South Beach. They did the work and the unit was up and running again within an hour. As an absentee landlord calling with an emergency issue on a weekend, I know that this makes me ripe for inflated prices. But the fee for everything was extremely reasonable. Especially considering the Saturday night emergency service. I spoke to Henry a couple days later to pay the bill over the phone, and took the opportunity to line him up for a couple other maintenance/service items for the condo (which has two a/c units). He advised me that, given how cool the unit felt when he was there, we shouldn't waste our money. Very cool to be so forthright. I told him I found him on yelp and would continue to use him -- since the prices were reasonable, he was available on an emergency weekend basis, he was honest, and he got the unit working. He said the best repayment was a good review on yelp - so here I am! read more

Excellent service! Henry is very friendly and knows a lot about these A/C units. He came on a Saturday, so I did not have to miss work to have him here. Response time was fast and he even taught me how to prevent my A/C from having the same problem it was having (or at least prolong the time until next service). He was upfront about potential problems and clear about what to do. In short, great service. Thanks. read more

This is my second review for this company, the first one was not very good as I was not a happy customer, but then Henry changed it for me. Let me explain. Reliable came to do a maintenance for my AC, and 10 days later my air conditioner stopped working. I was upset about paying for an expensive maintenance and instead of having a perfectly working AC, now I had it broken. I called Henry to complain, we had a talk about the whole situation and he offered to prove himself to me. Then he found a very satisfactory solution and now my AC is working like a charm. I will for sure call him again if I have problems with my AC. read more

I was having a problem with the AC. It was barely blowing and the temperature was slowly rising. I called Reliable Air Conditioning and was given instructions for how to thaw the coils myself and fix the problem without having to wait for a visit or pay. I really appreciated the quick and easy fix. Very helpful and honest. read more

This has been hands down one of the best customer service experiences I have ever had. The service was quick, courteous, and best of all, CHEAP! The technician owner was very kind and respectful when handling my call and the technician showed more of that professionalism when he arrived at my home. If I ever need any more help, I'll be sure to call Reliable! read more

These guys are the best my ac went down in the middle of the day in this summer heat, I called Reliable and Ivan had someone here within the hour they are very knowledgeable and explained what the problem was and had me up and running within a 30 min. read more

My family and I went out on friday morning to celebrate my birthday. To our surprise we came home to our apartment and found our AC was not functioning. We contacted our building engineer who proceeded to inform us that they could not help us as it was most likely an electrical issue with the AC. With an 8 month old daughter who was currently fighting off a cold, naturally my husband and I panicked! My husband immediately did an online search and came across this company. At this point it was 6:45 in the evening on a friday night. He called and was told immediately that someone would be at our apt in 45 mins. Almost exactly 45 mins later we had Henry appear at our apt building to help us repair our AC. Immediately I got a great impression from the gentleman who was very pleasant and cordial. He was very knowledgeable and knew what to look for and how to repair it. It took him no more than 30 mins to assess the AC, repair/replace the necessary parts and he even cleaned up after himself! All around excellent service and very fair pricing! Will undoubtably refer his services as often as I can and will use him in any future AC repairs I may need. Thank you so very much for your commitment to excellence! read more