Walked in, greeted by Pedro and Tim! Friendly and attentive. I just needed a quick simple part,…read moremost places would not bother. Pedro offered assistance, offered to check if I might have had a warranty and he provided great feedback, great support on price comparison for what I needed! To top it off he installed my parts, I could have done it at home, but Pedro went above and beyond! Made my day! Sometimes it's the small gestures that make for a great experience!! Thank you

AWESOME SERVICE ! Me and my wife absolutely love the…read moreO'Reilly's in Glendora! The entire team is friendly, and knowledgeable, but we've got to give a special shoutout to Hailey and Dante. Hailey is incredible! she always seems to be there holding things down, she multitasks like a pro, helping customers, handling checkouts, answering calls all at once sometimes alone! and still goes above and beyond to make sure we get exactly what we need. And Dante! what a rockstar! His positive energy, patience, and genuine kindness make every visit a great experience. He's always welcoming, understanding, and so helpful. the patience and comfort you feel with these guys .. you will never want go anywhere else!! store manager did a awesome job brining in these two! Huge thanks to Hailey, Dante, and the whole crew for consistently providing such amazing service.

Came by to purchase oil for my car. After purchasing I decided to put the oil in right away. I…read moreaccidentally dropped the cap into the engine. I'm really short and was unable to see where the cap had fallen. I tried a couple things to find it or get it to fall out but no luck. I went inside and asked for help and the gentleman helped me willingly. I forgot to look at his name tag but his help was very appreciated.

I was just there just getting tire shine and looking around for other stuff to clean my truck and…read morethen the manger older lady came and acting like she was looking for something to make sure I don't steal anything while I was walking to pay she spoke to me in Spanish cause of my color.

Walked three miles to find they closed early!!!! Gentleman…read morebehind the counter waved me off without a care

Terrible customer service. Always with one particular guy that has no customer service skills. I…read moreused to just deal with it & grab my parts but I rather drive to a competitor store than to give them my money.

Drove here from over 20-minute away to find a sign on the door that says effective immediately we…read moreclose at 6:00pm; one hour earlier than their own website lists!!! Terribly unprofessional, will not be shopping at this location again

This was my first time going to Napa auto parts. What a wonderful experience it was. Scott and the…read moremanager we're awesome. We got on the phone with scott and he was so knowledgeable and helped us so much explaining things. We purchased an alternator. It was a great deal. And he even gave us a veteran discount for my husband. He stayed on the phone with us. Answering all of our questions for at least 15 minutes. I highly recommend if you need something, go there. Ask for scott he was terrific.

Fast, friendly service! Wonderful parts team! Great…read morelocation! I have been shopping at Ed's Auto Parts for over 30 years! I won't go anywhere else... unless they recommend it! ;) Great place for auto parts and some motorcycle parts, too!

This place cares about its customers and explains how they can save you money , love this parts…read moreplace ...

Great experience with these guys. They converted my golf cart batteries to lithium and were on…read moretime and professional every step of the way. Shout out to Gill and Izik who were my direct contacts. Highly recommend and would use them again.

The worst customer service I've ever experienced. Full stop…read more The only positive thing I can say is that they fixed my golf cart for significantly less than I would've paid elsewhere. And apparently, that discount comes with the expectation that you surrender every reasonable standard for how a business should operate. So, you've got a decision to make. You can save some money and deal with people who communicate like they're actively trying to avoid you, don't keep you updated, seemingly have no idea who you are despite having your cart for weeks, and then show up four hours late and completely unannounced to return it -- without so much as an apology. The entire experience was so disorganized and unprofessional that getting my own property back somehow felt like a pleasant surprise. To their credit, the cart is fixed. It took a few weeks, I saved some money, and eventually it reappeared. Or you can spend the extra money, save yourself the aggravation, and take your cart to a licensed repair service that actually represents your cart brand and operates like a legitimate business. If price is literally the only thing you care about, roll the dice here. If you value your time, communication, reliability, or basic professionalism, go somewhere else.

Awesome people. Very honest and works with you and what you're looking for. Quality work. The only…read moreplace I trust with my truck. Did great with putting a Solo Motorsport steering rack, double sheer gussets, Yukon regear, cam tab gussets, and alignment. A little pricey but you get honest quality work from a good group of people, will definitely be back!

I am so impressed with how Saints Offroad used text messages to both show pictures of my Jeep and…read morethe problem parts, but also to send me a breakdown of the costs for the work. Having these really helped me to understand what was needed and allowed me to select which I wanted done now and which I will do at a later date.

Stopped by and Gary helped me replace my battery under warranty. Great customer service!read more

I went to buy some light bulbs for my headlights to my Hyundai Sonata and the employee Mark was so…read morekind to put them in for me. It gave him a little bit of a struggle, but with patience he was able to replace them. He was so sweet. Thank you Mark!!

My Mom's van needed some power steering fluid. I found an Autozone on our way home. It's…read moreconveniently located off the 57 Fwy at Arrow Hwy exit. Online says they were closed at the time, but luckily, I still drove over here. They weren't closed. They were open until 10 PM. Whew! Easy parking was right in front of this shop. First time here so I didn't know where the power steering fluid was located. Luckily again, I walked in, looked to my left, and BINGO, power steering fluid was staring right at my face. Cool! They had the Shop Pro premium power steering fluid 32 oz bottle for $16.99. It's for Honda and Acura use. Perfect! The 12 oz bottle was for $9.99. I did the math and got the larger bottle. What a bargain! Gentleman staff who rang up my item was cordial. I paid for my purchase and left. I didn't have a need to walk around the shop as I was here for one thing and one thing only. Though my visit was short, from what I can tell, this shop was clean and organized which is a plus in my book. I'll sure to be back should I need any car maintenance items. Thanks AutoZone!

Walked three miles to get a part and they closed early. Man…read morebehind the counter couldn't care less!!!

First of all I wanna say thank you to the associate who helped me out! I was having an issue…read morelocating some parts I needed about week ago! Mind you these were miscellaneous items and pretty time consuming to locate all while the store had other customers waiting as well. She was hyper-focused and determined to make sure I had what I needed. While helping me she still took the time to make sure other customers were acknowledged and answered questions. She apologized profusely for the delays when ever she would get stopped by other customers, nonetheless she kept on locating my parts and made sure I had my order completed. So this review is for Amber thank you for going above and beyond not only for me but others at the same time as well. O'REILLYS should definitely give you recognition for your customer service capability!

Stopped by to purchase a couple of items for my car. I walked in, and noticed a sales associate…read more(Abraham) walking towards the rear of the store. Once I picked up what I needed, I headed towards the register. As I was standing right in front of the computer waiting to pay, I noticed a female associate with bright pink hair walk out from the rear of the store. As she walked towards my direction, I smiled, and assumed she would assist me with my purchase. Nope! She walked right by, and DID NOT acknowledge me. She went in one of the sections behind the desk, and walked back out. And again, passed by without saying a word. By this time, I noticed Abraham walking in my direction, and from a distance stated he would be right with me. He then approached me, and greeted me with a smile, followed with a smooth purchase. I was not expecting assistance from the female but a greeting or acknowledgment would have been nice. I Don't think I will be returning to this location for that reason. Customer Service is big for me, and that was missing from that female employee. I'm sure Abraham noticed because he looked a bit confused as she walked right by me. Great job Abraham. You should be recognized for your great customer service.