Tremendo dealer de autos. El staff te ayudara la milla extra para q puedas salir conduciendo. Hasta…read moreGarantia tienen!!!! 100% RECOMMENDED!!!!

Salesmen that I dealt with were rude and disrespectful. They wouldn't return my calls. Car was in…read morepoor shape and they didn't want to fix it. I tried to return it the very next day and they wouldn't take it back. They called me stupid, I didn't know what I was talking about and that I needed to do my homework when I asked for the sensor lights to be fixed and other safety issues. They spoke Spanish to the finance company of which I didn't understand and the price of the car went up by at least $3,000.00 without my knowing it when I got the bill of sales 2 weeks later from the finance company. I was there from 10:00 am until closing (sick and just wanted to go home). Salesman went home before I did because he took someone else to sell a car to and I had to find someone else to help me. They took advantage of an elderly woman who was alone. Shame on them.

Applause for the following Westshore Honda representatives:…read more Demaris Ramirez, David Ruiz, Alex Johanson, and Zay Duran! They spent hours assisting a friend in purchasing the 2025 Honda Pilot EX-L 2WD that he had leased. They all went the extra mile to set him up with a loan company that would give him a reasonable monthly rate. We really appreciate their professionalism and personable demeanor.

If you get a coupon from them in the mail for a $14.95 oil change, just throw that in the recycling…read morebin. It's a bait-and-switch, they'll charge you regular price per the fine print. Plus I showed up there and they said it may take a few hours, so better to make an appointment. So I did, and when I came back, they made me wait half an hour, only to then say my appointment wasn't in the system. So I just left, with gas and 2 hours of my time wasted. Never again.

My go to mechanic, for several different car issues I've had over the years. Greg is so honest and…read morehelpful and I always feel my car is in the best hands. The prices are very fair.

Mr. Bailey is very knowledgeable! I went in twice for my Honda- once when my engine would randomly…read morestall and the other for an engine cylinder misfire. I'm no expert, but I do know a bit about cars. Not once did I feel like he was just trying to get money from me. I truly felt he had my best interests in mind. He also explains things very well without it feeling condescending. I will definitely be coming back for any future car issues.

I negotiated a deal on my Qx50 on the phone with Daniel. It was amazingly smooth. Daniel was…read moregreat, he set up Apple play and the Infiniti app. The financing went smoothly as well. Love my QX50, I will work with Daniel and Infiniti of Tampa on any future purchases. I recommend you do too!

From the very start Infiniti of Tampa was customer oriented and professional. Waymand Reed was my…read moresalesperson and was friendly and very accommodating. The dealership is truly an enjoyable and welcoming atmosphere. I was there specifically to see one vehicle. Way had the vehicle ready when I arrived and even with the brief thunderstorm we were able to take a test drive. Gavin the Sales Manager and Michael the Finance professional were very pleasant and accommodating as well. I was in the dealership a total of about 2 and 1/2 hours and left with a great vehicle. Awesome experience and would highly recommend Infiniti of Tampa!

Justin and the service team replace the flat tire I got after coming back from the beach. Their…read moreservice department is open till midnight. I was able to take it in at 5PM and get it done an hour or so. Thanks

We purchased a vehicle from this dealership on May 30th, 2026, and while there were some employees…read morewho provided excellent customer service, the overall experience was unfortunately very unprofessional. First, I want to recognize Austin, our salesperson. He was friendly, patient, and did everything he could to help us. My husband wanted to inspect the underside of the vehicle before purchasing it, and Austin accommodated that request without hesitation. He worked hard to help us get a deal we were comfortable with. We also had a positive experience with Noe in the finance office, who was professional and courteous throughout the paperwork process. Unfortunately, that's where our positive experience ended. When it came time to discuss GAP insurance and other add-ons, a representative from JM&A was brought into the office. We politely declined because we already carry loan/lease payoff coverage through our own insurance policy. After we declined, she made an inappropriate comment to the finance manager, saying we declined because we "couldn't afford it." We found that comment to be rude, unprofessional, and completely unnecessary. Regardless of why a customer declines additional products, they should be treated with respect. Also, the dealership's license plate was accidentally left in the trunk. I didn't discover it until I had driven approximately 45 minutes home, requiring me to make another trip back to the dealership the following day to return it. The biggest issue, however, was what happened after the sale. My temporary tag was set to expire on June 28th, yet my permanent license plate, registration, and sticker never arrived. I visited the DMV on June 23rd, where I was told the dealership had completed the title paperwork on June 16th and that I should contact the dealership for more information. I called the dealership and was transferred to the appropriate department, but no one answered. I was told someone would call me back, and they did the following day. I was told they believed my plate had been mailed with two-day shipping the previous week and that they would investigate where it was and call me back within the hour. I never received that follow-up call. Because time was running out before my temporary tag expired and I didn't receive a call back, I drove back to the dealership in person. Erick, the finance manager, tried to reach the employee responsible for the registration but was unable to get an answer. I asked if they could provide a tracking number for the shipment, but no one was able to do so. Erick took my phone number, gave me his personal cell number, and assured me he would take care of it, mentioning that the Juneteenth holiday may have delayed the mail. I waited as requested, but nothing arrived. I called Erick's number and received no answer, even after leaving a voicemail. I called the dealership again and still could not reach anyone who could help. With my temporary tag about to expire, I had no choice but to go back to the DMV and pay for a replacement license plate myself on the 26th. The most frustrating part of this experience wasn't simply that the plate didn't arrive, it was the complete lack of communication and follow-through. Phone calls were not returned, promised updates never happened, and no one could provide something as basic as a tracking number or a clear explanation of what had happened. As the customer, I was left to spend additional time and money resolving an issue that should have been handled by the dealership. While we appreciated Austin and Noe for their professionalism, the overall experience after the purchase fell well below our expectations. I hope this feedback encourages the dealership to improve its communication and follow-through so future customers don't experience the same frustration.

Scammers charging 30 % more than the high side of a car truck value…read more Stay away away away away away away away away Then pay interest Thief's

this company lies, especially when it comes to collecting payment. They said the payment was over…read more25 days late. If it was, they would have already come to pick up the vehicle second they're trying to add a massive late fee. My pavement is 586 and they're saying it's 658. they said payment came off my card last which is a lie because it's my boyfriend's car so he paid it off of his card last time company trying to say they didn't get payment but claims my vehicle is 25 days past due, which is not the truth otherwise they would've picked up the vehicle. The company lies and will illegally kill with your vehicle.

I have nothing but excellent things to say about Lexus of Tampa Bay. I had the best salesperson,…read moreJared, and he was incredibly patient with me throughout the entire process. I needed to purchase a car for my mom, who is 87 years old. Her car died, and she needed something reliable. She lives in Spring Hill, FL, and doesn't drive far, and there was no way for her to get to Tampa. I live in California, so coordinating everything was challenging. Jared went above and beyond by arranging for the car to be delivered directly to my mom. I honestly don't know what I would have done without him. Trying to get a flight to Florida at that time was crazy flights were over $1,000 with terrible time slots. Jared made the entire process smooth and stress-free. I can't tell you how much I appreciate him and the team at Lexus of Tampa Bay. My mom absolutely loves her new car. If you ever need a used or new car, please look up Jared--he is absolutely wonderful. I know I probably drove him a little nuts because I wanted to make everything as easy as possible for my mom, but he never hesitated to help. Thank you so much, Lexus of Tampa Bay. Margie Kennedy and Deanne

So I did a thing! I was over the experience with my years of owning a Hyundai and wanted to…read moredownsize from the Pallisade. I've been looking at Lexus for a while and love not only the look but also that it had almost all of my fav features I've had in my previous car. Hubs went and looked and based on the great service we received from Johanas we got Pearl!!! She's an absolute beauty and I love it! From start to finish, Johanas was cool, calm and collected. He didn't rush us into any decision and was upfront with us the whole time. We learned about him personally as he did us and I'd highly recommend him to anyone looking for a Lexus. Great communication and great customer service!! He took the time to sit with me and walk me through all the features and setup. He surprised me by putting a bow on her before I arrived to pick her up. Even prayed over us and Pearl. He's such a wonderful person. Thank you Johanas for your help and such a wonderful experience!