Navy Federal has made an auto refinance so difficult for my girlfriend. She applied to refinance…read moreand was out of town visiting family in PR. When she got back she went to the bank and picked up the check to send to Toyota Financial. Then she saw her due date is in 10 days. She called NFCU and the man said he would extend the date out one month. A few days later her due date on the loan never changed and when she called back she got nothing short of absolutely total rudeness and they said you signed the contract, and if you dont like it then you can withdraw the loan and go through the application process again just to have the due date one month from today. I did my loan through PenFed. Much better service. I asked to have my first payment pushed out a week because my car was being delivered to me and they extended it an additional 4 weeks in less than a minute. The choice is clear who im doing business with from now on, Yes to PenFed, heck no to NFCU.

For the most part branch associates are extremely polite and helpful. I did however have an…read moreinteraction with a teller that was a bit strange. I needed a cashiers check generated and after I was told to swipe my debit card he didn't say anything. After a good amount of time passed I asked him if he was waiting on something from me. His response was that he was waiting for me to count the money I was depositing. At that point I felt like I had to take charge of the transaction and lead him. I handed him the cash, asked if he still needed my license or could I put it away. ‍ Additionally every time I visit this branch there is a stench in/outside that smells like a sewer. Lastly, when I went to my car I realized I was parked next to a vehicle in which two young children were climbing in/out of an SUV while the adults they were with were preoccupied at the ATM. Initially I thought the adults weren't aware of what the kids were doing however that theory was quickly debunked. The kids were running back/forth between the SUV and the ATM. So to avoid possibly accident hitting the kids with my vehicle I ended up waiting until they left before I could leave also.

I came into the bank to see a bank officer about my 401K and me retiring . The bank official named…read moreDebbie was the awesomest and most professional woman that helped me to understand my paperwork and to help me become a member of the best bank ever. She answered all my questions and made me feel at home. My son preached about their ways of banking and how they help us become ready for retirement. I was also told by other Publix employees that it was the best place to go. I was very happy and notified of all my options and responsibilities and I felt so secure and felt like someone finally cares about their members lives and helps. I am so pleased and very satisfied with my visit. Please make sure Debbie gets recognition for her being so gracious and helping me with my issues. You made my day Debbie !!!! Thank you !!!!!

In my dealings with Suncoast, they're good for the everyday stuff, ATM, deposits, cash a check. It…read morefalls short on anything out of the ordinary whether that be a complicated car purchase, closing a diseased son's account and would not be told who the beneficiary was on the account (I'm his mother who went with him to set up the account so we could easily transfer money back and forth). When my son's tax return check came in several months following his death, Suncoast would not cash it, deposit it, hold it for 6 months, any of the suggestions I had, this after 3 trips to Suncoast after having the check reissued on their suggestion, yet they still would not accept it. I gave up on Suncoast and in a last ditch effort, ended up sending the check to my granddaughter (his daughter) in Knoxville who deposited it into her checking account by photo from home. No issues.

I had a very positive experience with this dealership. I worked with Sunny, and he was professional…read moreand was prompt in getting me the car fax, an OTD price I was happy with, and I was able to get my mechanic to come for a PPI. I wasn't upsold with stupid additives. The only thing that took awhile was waiting for the finance manager to be available, but other than that, my paperwork was fast and it was a great experience! Thank you!

Date of Service: 10/07/2025 Date of Statement: 11/02/2025 Advisor: Vincent Manager: Ian RO#: 199813…read more I brought my vehicle in due to a check engine light. After calling ahead, I was informed that a potential P2678115 code was present, which is covered under TSB 24TE04. I left the vehicle for diagnostics. The shop later contacted me, stating they found two codes: * P2678115 - Coolant bypass * P01102A - Mass Air Flow (MAF) sensor They informed me that unless I agreed to replace the MAF sensor, I would be charged a $190 diagnostic fee. Needing my vehicle back, I authorized the repair in good faith. Upon reviewing the invoice, I noticed the labor was charged at $190.95, and the part at $325.66. However, Courtesy Toyota's own website lists the part at $225.70, with a retail price of $162.83. I included a screenshot from their site for reference. When I spoke with Manager Ian, he arrived with a defensive attitude. I understand it may have been a tough day, but I regret losing my temper and using inappropriate language. I apologize publicly for that. Before that moment, I asked Ian how long it typically takes to replace a MAF sensor. He said about 30 minutes. I explained to Ian, I had swapped the sensor myself in under five minutes. After changing back to old mass air flow sensor, no DTC. Even if we go by the 0.5-hour book time, charging $190.95 for labor seems excessive. This experience has been frustrating. I trusted this shop based on a previous excellent visit, but this time was different. I urge others to review their repair invoices carefully and avoid shops they're unfamiliar with. Alldata shows 193.43 for part and .6 hours Even with this, they have price gouged me. -- UNHAPPY CUSTOMER, RANDELL DURK

This location is terrible and well know for weak customer service; it's below 10%. Long line, ATM…read moreout of cash (often), no teller and if there's they have only one. Expect a wait even if you have an appointment. All in all terrible service.

Having the unfortunate pleasure of being forced into a relationship with this company for years, I…read moream free. Suncoast in my opinion is a heartless, customer unfriendly entity. During a global pandemic the true colors of this place were displayed. One word of advice. Never ever ever ever have financial challenges after a long union with them. They show zero pity. The members solutions department is staffed with incompetent, vindictive, and poorly trained staff ans managers. Again, Just my opinion. If you have other options other than this place.....go there. Not here.

Very straightforward and easy process. I got a quote on my car over the weekend. On Monday I…read moredecided to sell and filled out the online form. I set up an appointment for a pick-up for Monday afternoon. A few hours later Carvana came by, gave me a check for the amount quoted, inspected and test drove the vehicle, loaded the car on their truck and that was it. I deposited the check at my bank Monday afternoon and it cleared the next day. Great process and I would use them again!

Wow! What a great experience. This was our second time using Carvana; the first was to purchase a…read morecar and that was seamless. I didn't think it could get any better, but it did! Selling our Jeep was super simple and every step was well communicated and relatively quick. Once the offer from Carvana was issued and accepted by us, it was a short time (a day or two) before we were contacted by the gentleman who would be arriving onsite to inspect the Jeep. Ivan was in constant communication letting us know when to expect him and he walked us through the whole process. He was friendly, professional, efficient and a great communicator! Once he inspected and test drove our Jeep, he gave us the thumbs up and presented a check for the full offer amount. Thanks Carvana! This was so seamless and stress-free! I highly recommend Carvana- selling or buying.

BUYER BEWARE, SCAM ALERT I purchased a 2007 Chevy Tahoe LS…read morefrom Check Auto after being told it had a clean 5.3L Vortec engine that had been recently inspected and was in great condition by the owner. I paid $400 for transport and an additional $1,000 deposit via Zelle. Within 45 minutes of delivery (about 20 miles of driving), the vehicle overheated and the check engine light came on. A mechanic inspection revealed the vehicle did NOT have the advertised 5.3L engine--it had a mismatched "Frankenstein" 4.8L engine with no coolant, incorrect spark plugs, engine misfires, and clear signs of poor-quality repairs. I was told the engine needs full replacement, costing $5,000-$6,500. A second independent mechanic confirmed the same. The pictures were also deceiving as the car had multiple peeling clear coat areas not shown in pictures. When I contacted the dealer, they dismissed the issue and claimed it was essentially not their problem because the car was sold "as is." There is also no signed purchase agreement because the paperwork was returned to me by UPS because of an address error. Despite clear misrepresentation, they have refused to work toward a resolution or refund. I can't, in good conscience sign the paperwork as it was not the car I paid for. I've already spent over $1,400 trying to diagnose the issue and even offered to compromise, but they have refused all reasonable solutions. Based on my experience, and similar reviews from others, this appears to be a pattern. I have filed an official complaint with CarGurus as well as the Florida Motor Vehicle Field Operations Office (Region 6) at DmvRegion6@flhsmv.gov. If you've had a similar experience, and by looking around it seems many have, I strongly encourage you to do the same.

I had a really good experience with Check Auto! I dealt with Ali, Mario and Jordan and they…read moreanswered all of my questions and provided me with the history of the vehicle I was interested in. They were courteous and professional during the entire process and enabled me to purchase my Jeep Wrangler at a very reasonable price point! I live in Louisiana and didn"t get to physically inspect my Wrangler. However, when it arrived, the condition of the vehicle was exactly like they described, no surprises. I"m very happy with my purchase and would highly recommend Check Auto to everyone!

Credit unions are the way to go for military members and their family…read more They have lots of features on their website and mobile device. They have a few investment products for retirement they sell life insurance which is what I actually do for a living.

UPDATE: 9/23 - No card, no tracking, no idea where the card is. Was it ever printed? Was it ever…read moresent? Guess we'll never know. Went into the branch a few days ago and asked for the manager -- 2 hour wait. I was waiting for the joke, but guess what...it's me, for trusting that a reputable establishment would resolve an issue regarding my money, idk. Definitely should've checked the reviews before driving 40 minutes to this branch with the expectation that I'd get my issue resolved in real time. I'd like to start by saying a 1 star is generous. I went to get a replacement debit card on Friday, 9/6, because my chip malfunctioned. Before verifying that a card could be printed, Dillon both deactivated and destroyed the card that I had. So, printer is broken, I either have to wait indefinitely, or he can "do me a favor" and overnight it, I'll receive it on Monday, 9/9. Today is Wednesday, 9/11. No card. No tracking number. No record of it being sent to me. And, to add insult to injury, he didn't even properly reset my pin, so I'm walking around with a digital card that's getting declined because Dillon failed to do his job. Imagine having to go through all of the accounts your card is attached to, change the number, then find out the physical card doesn't exist, so the customer service line offers to "waive the fee" to send you a new card, thennnnnn, you have to do it all over again. I trust Navy Federal solely based on affiliation, which I now know makes me an idiot. Update from NFCU: Card wasn't even PRINTED until Monday 9/9, by someone with whom I didn't even interact when I went into the branch. Who is Diamond? Certainly not the white boy I dealt with...Not only was it not printed until Monday, they didn't even have the decency to expedite it, so now USPS has it and it will possibly be delivered by SEPTEMBER 19th. Approximately 9 business days after I was assured it would be overnighted. Imagine how pleased I am. I'd highly recommend NOT going to this branch, and based on the reviews, it ain't just me.