We needed a new oven (too long a story to go into here). Typically, double ovens run close to…read more$3,000 with installation. I Googled "where can I buy a double oven in Las Vegas" and came up with this store. They sell "open box" appliances that are new but not able to be sold in a traditional store for various reasons. The oven cost us a lot less than $3,000. Went there on Tuesday and saw a double oven that met our requirements and dimensions. The oven was installed on Thursday. The installers, Adrian and Juan, were very polite and professional. So far, so good. I took one * away because I had to chase them down to firm up the installation date. The oven comes with a 3-month warranty. I will amend this review if the oven fails after that point (hopefully not).

you have to be careful with that store. they have a lot of falls advertising and when you get…read morethere, they're trying to stink you with a very high prices more than the big change stores. be careful.

I found Sam to be very professional, honest and skilled as he installed my brother's ice maker! I…read morehighly recommend him!

I had Sams service my Washing machine before back in April and they were very friendly,…read morecommunicated well, and fixed my washer for a very fair price without trying to upscale me a new washer which I appreciated. Unfortunately today I had the opposite experience. Communication was sub par, I had to repeatedly ask the same question 3 times to get an answer about if their $95 consult fee was included in the cost of repairs. They told me Yes but only if the repair can be done in the same visit. But that was not the case last time they came, back in April, they arrived in the morning diagnosed the issue then left to get the part and came back a few hours later to fix it and the consult fee was included in the price. If you come today around 4-6pm and need to get a part you most likely won't be able to get that part till the next day.. sounds like a quick way to make an extra $95 especially when you originally told me you would come tomorrow and then say you can actually come tonight but not answer my question about the consult fee until the third time of me asking. Just left a bad taste in my mouth, most companies will include there consult fee in the cost of repairs no matter if they fix it that day or the next. If you are researching companies to help you with your appliance repairs, this company Is definitely capable of doing so but make sure to get clear answers to your questions before proceeding with Sams or you might just get scammed.

Great quality and friendly service. A good place for those that want sushi and bbq at the same meal.read more

From the owner: We offer low, discounted home appliances (new/refurbished) from refrigerators, ranges, washers, and…read moredryers. We carry big brands such as Whirlpool, Samsung, GE and more!

Emily in self checkout went above a beyond with her customer service. She helped me get the…read morepressure washer after I explained to alondra I needed to do a store credit. Emily to me deserves to be promoted to management and a nice pay raise. Thank you Emily

Came in for a rental of a Dolley, but it was closed…read more No problem. I was wandering around the store, and a nice man asked me if I needed help. Well, of course I do! He wasn't an employee but had some sort of tie to the chain. His name was 'Scott' He was happy to show me where the Dolley's were. What a deal! I was going to rent the Dolley for 2 days, and...it was less expensive to actually buy one! $37 for the Dolley! It holds up to 1,000lbs! Thanks to Scott. Located West Tropicana and Decatur. Plenty of parking.

I am a real estate agent who had a high rise condo listing that required an expert opinion on an…read moreElectrolux Wall Oven. The seller is in California in Orange County where Covid is raging and she is following the Governor's stay at home order. Hence, my partner and I were tasked with troubleshooting the Buyer's request for a new oven. Long story not so short: Spectrum Home Inspection had inspected the condo 3 weeks ago and found the oven to be functioning perfectly and accompanied their findings by Visual reading photos. Buyer # 1 backs out because of Covid related issues. Enter Buyers # 2 and their lovely real estate agent. Their home inspector states that the nearly new wall oven is defective and it doesn't go past 86 degrees. He states it doesn't heat. The Seller states the oven was just fine and hadn't been used since the prior inspection, and the Buyers agent generously states she will "take care" of the cost of fixing the oven. She calls Mr. Appliance. My partner is present for the Mr. Appliance appointment. So is she. The technician had no clue what he was doing. He tried. It was obvious he was new. He said the oven heats to 600 degrees and that the top element does not stay on when heating, and that the control board was defective and that it is not manufactured anymore and the Seller needs a new oven. He tried to drag the oven out of the wall to get to the control board, but my partner stopped him. This technician kept reading the manual and calling someone and this took almost 2 hours with no resolution other than the fact that our client had to buy a new oven. Now, this makes no sense to me. Mr Appliance was called for a non heating issue and states the oven is TOO hot at 600 degrees...and my client has been asked by the buyer to replace the oven - a $2k or so cost. Today, I called Mr. Appliance and was greeted pleasantly by Jessica - I go over the above while she attentively and patiently listens. I asked her if she could send out her repairman who was being called repeatedly by yesterday's tech. She doesn't hesitate and says yes and schedules Bachir right away for an appointment. He arrives ASAP and had to wait for us to return to the property for 30 minutes. I apologized to Jessica for not being able to get there so quickly, and she says, "No Problem" - he will wait for you. We enter the property. Bachir pulls out a temperature probe and connects it to the interior of the oven and asks how the other guy from yesterday measured the temperature - did he use a probe. The answer was no - just a thermometer thingy. Bachir sets the oven to 350 degrees. The oven beeps when it is heated. Everything is fine. He explains that the oven is in brand new condition, explains about how an oven's temperature regulates to maintain the desired temperature, and what devices are used to measure the ranges properly. Furthermore Bachir explains that the top element only is operational during the pre heat cycle - it was not broken, After the oven pre heats - the top element goes off - unless it is in broil function. He knew his stuff inside out. The oven did not need to be removed from the cabinet - and there was nothing wrong. He produced a report on his Ipad advising the same. There was no charge for the second visit. Jessica and Bachir are caring , diligent, and knowledgable people. The first tech was new and probably needs to be an apprentice for awhile...Bachir fixes most all appliances and he and Mr. Appliance will be my go to people for everything appliance related. You can tell how good a business really is when something goes wrong, and how they rectify the situation. This was 5 STAR service with a smile ( I imagine as Bachir wore his mask the entire time). And an extremely efficient process after being paid in full . They cared very much about doing a good job and have an excellent work ethic. As an aside, in order to work in the high rise condo this unit is located in, the company has to have to have a million dollars liability insurance policy and workman's comp on file with the HOA. Mr. Appliance complies with those pre requisites.

Tech easily found the problem, replaced a $ 32.00 switch and charged me $332.39…read more I assume the switch cost $32, because the sales tax .08375 was $2,71. and When I called the company they refused to provide an itemized receipt. They claim that is not their policy to provide itemized receipt. $300.00 for service fee is really outrageous. Where to find justice?

I purchased new appliances for my kitchen through Steve at Heritage…read more I had several questions when selecting the appliances and Steve was very helpful and always returned my calls. I saved $400+ over the prices from big box stores, same models. The installers did a great job and removed my old appliances. I highly recommend Steve for any of my appliance needs.

From the owner: We are an independent appliance retailer that is part of a national buying group so our pricing can…read morebe less than the large chain retailers. Because Steve S. deals with the appliances he is always available for your questions. You have access to his cell phone number, text messaging and his email address. We strive to make your appliance purchases as simple for you as possible.

Advertised $10 flat rate for estimate repair but after few minutes of diagnosis of problem…read more(compressor failure) he demanded $70.00 after I decided not to proceed with the repair since it does not make sense to spend 1k repair on used refrigerator. Not very happy with charges when you clearly advertised $10 flat rate on yelp ‍

From the owner: Hello, our company offers home appliance repairs including refrigerators, washing machines, dryers,…read morestoves, ovens. double ovens and dishwashers. The repairman's call costs $60 if you agree to the repair then you do not need to pay $60 separately i.e. there will be no fee for the call of the master or there will be a fee only for the repair but if you do not agree to the repair then in any case you will have to pay for the call of the master because he took his time and diagnosed the appliance. If you have any questions you can write to us at any time. We work in Las Vegas and Henderson. If you have any questions you can call and text as.