I had Sams service my Washing machine before back in April and they were very friendly,…read morecommunicated well, and fixed my washer for a very fair price without trying to upscale me a new washer which I appreciated. Unfortunately today I had the opposite experience. Communication was sub par, I had to repeatedly ask the same question 3 times to get an answer about if their $95 consult fee was included in the cost of repairs. They told me Yes but only if the repair can be done in the same visit. But that was not the case last time they came, back in April, they arrived in the morning diagnosed the issue then left to get the part and came back a few hours later to fix it and the consult fee was included in the price. If you come today around 4-6pm and need to get a part you most likely won't be able to get that part till the next day.. sounds like a quick way to make an extra $95 especially when you originally told me you would come tomorrow and then say you can actually come tonight but not answer my question about the consult fee until the third time of me asking. Just left a bad taste in my mouth, most companies will include there consult fee in the cost of repairs no matter if they fix it that day or the next. If you are researching companies to help you with your appliance repairs, this company Is definitely capable of doing so but make sure to get clear answers to your questions before proceeding with Sams or you might just get scammed.

I rarely leave reviews, but this experience needs to be shared. I hired this company expecting…read moreprofessional service and reliable results. Instead, the technician spent less than 5 minutes looking at my appliance, did nothing to actually fix it, and then told me to try soaking it in hot water with vinegar--advice I could have found with a quick internet search. On top of that, he demanded payment before even finishing the job, which is both unprofessional and unacceptable. After he left, the appliance still did not work. When I raised my concerns, I was met with excuses rather than accountability. Customers deserve honesty, effort, and quality service. Demanding money upfront, rushing through a job, and leaving with the problem unresolved shows a serious lack of integrity. I strongly caution anyone considering this company. There are plenty of businesses that actually stand behind their work--this one, unfortunately, is not among them.

I.met the owner…read more First class guy, hard worker and on time. Hire him. Very handy. Cost effective and fast. Everything you want in a repair guy.

I called a technician to repair my GE front-load washer and asked for an estimated repair cost…read morebefore scheduling the visit. I was told it would likely be around $150-$200. However, when the technician arrived at my house, they quoted $550 for the exact same issue I had already described over the phone. If I had been told upfront that the repair could cost this much, I would not have scheduled the appointment. Because I declined the repair, they still charged me a $100 inspection fee. This experience was very disappointing due to the lack of transparency about the pricing. Clear and honest estimates should be provided before sending a technician so customers can make an informed decision. For your information, I did called GE before calling these tech, the extended warranty is $350 to cover everything. My GE washer is front load purchased by 2022.

Priority Appliances is fantastic. I'm not sure why I didn't write a review much sooner, as I've…read moreused them exclusively for many years, many times. It starts with great customer service. Their team will help schedule your service call using text and phone automation. I love how easy it is to schedule. Once they are onsite, their techs are experienced, friendly, and really do care to solve the problem before them. What makes Priority even better is if they can't repair it, they'll give you a (best deal type) estimate to replace your unit. Then they'll coordinate all of that. They truly are amazing and everyone just seems to "get it" when it comes to taking care of customers. Thanks Priority!

We just wanted to say Thank you to Priority Appliances for sending out Jerry as our technician. He…read morewas awesome ! So kind , professional and cleaned up any mess that was left behind . He replaced our dishwasher washer today and installed in less than an hour . We are renting this home and new to Nevada so we had to get approval for a new dishwasher . Jerry came out a few days ago to service it and told us it was not repairable ! We were glad because the old dishwasher was awful from the prior tenants. Thankfully the owners approved a new one and it looks beautiful and works like a charm . This company was great with their communication from start to finish . Via phone and text messages . If I could give "10" stars I would . Thank you

Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

Great company. I had a stand alone freezer go out and they gave me free advice to just replace the…read morefreezer. They made no money but saved me a lot. That kind of honesty is hard to come by. I'll definitely call in them again, should I need any appliances serviced.

My dryer stopped getting hot air. So I called closest service provider…read more Choice was right. Amazing experience. Dryer works perfect. Vitaly did repair quick and efficient. Price as lower than I expected - so very good point.

Chris did an outstanding job on our 8 year old ASKO dishwasher at a very competitive price. Works…read morelike new now! We'll also call on this Veteran owned family business for our SUB-ZERO & WOLF appliances. He also recommended great dishwasher detergents & cleaners. JOB WELL DONE!

Fast, friendly, professional. Probably the best experience I have ever had with an appliance…read morerepair company. I will be calling them again!

We were very happy with Teckrom and will definitely use them again!…read moreMy refrigerator was making a very loud noise. We tried solutions that we found online, like cleaning the fan area and leveling it, nothing worked. The noise was so loud it could be heard in the bedrooms and they're upstairs! So, I turned to Yelp to do some research on a repair service. I ended up calling Teckrom, and I'm so happy I did. They responded quickly to my request for help. Cristian explained possible causes for our problem (this was over the phone). When he arrived, he made a thorough examination of our fridge, and he explained everything he was doing. Turns out one of our problems was the machine was not level. He told us why it could affect its performance. Also, there was ice buildup in the freezer. We appreciated his thorough approach, attention to detail, and the way he explained what he did to us. He also gave us tips on caring for the fridge so that it will last longer. I wish that all my interactions with service companies were as easy as this!

Christian knows what he is talking about and he cares about the work he does. He followed up with…read moreme 3 times, I appreciate that kind of service. My refrigerator was freezing my food. He changed the sensor and settings and that helped.

I initially had a frustrating experience with Elite Pro Appliance Repair Services through American…read moreHome Shield. My stove stopped heating past 350 degrees, and the technician's diagnosis "that the membrane was damaged from "excessive heat" rather than normal wear and tear" felt unsupported given that I had photographic evidence from my 2021 and 2025 home inspections showing the panel's appearance had never changed. I felt my evidence and concerns were being dismissed. However, I'm updating my review because the owner personally reached out to me to discuss the situation. she listened, took my concerns seriously, and committed to making it right by covering the repair. That kind of accountability and customer care goes a long way. While the initial experience was rocky, the owner's willingness to step in and resolve the issue speaks well of the company's integrity. I appreciate businesses that stand behind their customers when it counts. Hopefully this is a sign of the service others can expect going forward. To add to that, this is the only company with great reviews AHS has in their vendor list. If you get them you are lucky. If they were not one of the verndors, I was going to cancel my home warrenty. Why pay for warrenty that you can never use when you need it.

Jordan, appliances Tech. Five star review for sure. Good people…read more He explained everything. Dealing with the sakes/warranty people on our behalf. Thank You, Jordan.