Unfortunately, they charged us $1000 for incomplete and completely unstarted work that we're now…read moreout of pocket for. I've tried to contact them several times, and have not received a response. I have no choice but to leave a bad review in order to hopefully see my money back. I received before and after photos from my property manager, and the after in some cases was worse than the before. I like to support local firms, but in return, I want the work done right. The work was done via Realty of SWFL, who were absolutely dreadful - and apparently own this company too!

Buyer Beware. This company is associated with Michael Wittmann, a fraud in the Fort Myers and…read moreEstero area. The quality of the work that I received was amateur at best and the communication was unprofessional and belligerent.

What a terrible experience - We made a huge mistake and paid them in full before we had a chance to…read morecheck out the system. The security camera system was installed 60 days ago and has never properly worked. We followed their recommendation on equipment and were even billed for additional work when the system they told us would originally work, didn't - and then even with the additional work and additional equipment the system still doesn't work. It shouldn't be difficult to get 6 cameras to work - but we have never had more then 1/2 the system working at any point in time. The most recent event in this nightmare was a security incident we had this morning. We had construction equipment stolen right from our driveway, and of course the cameras were not operating and didn't record anything! Only after calling them every week will they come out and try to fix. Tired of calling them, sending them videos of non working system, and hearing how they are busy on bigger jobs - wish they would just do the right thing and take back their equipment and refund our money. They obviously don't have the expertise to do residential work or have an interest in making it a priority to service residential customers. Stay clear of Securitech1.

They never answer their phone or call back after leaving several voice messages and emails to…read moreprovide service on a system that is no longer working. I get the fact that businesses are busy but as a business owner my self, returning a message is not that complicated and only takes a couple of minutes. Common courtesy of replying to a service call should be a top priority of customer service!

Great work done by this company. Luis was the gentleman who I originally made contact with and he…read morewas at my home on a Saturday installing new ductwork and got my A/C running again. He has displayed superior work ethics and is a great representative of this company.

Awesome!! When I called for appointment he was here. Luis is very professional. I highly recommend…read morehim! It was raining when I had to leave my house while he was there and he offered to let me use his umbrella. It has been a very long time since we have had such outstanding service. Wish there were more people like Luis.

This is a very professional company. Fast friendly service and even replaced and repaired what…read moreanother electrical contractor did wrong. So pleased with them!

We just had our pergola/carport done by Larocca. Russ was our contact and Sergio the installer…read moreprofessional sent. My husband and I are extremely happy on the final work, and how fast and smooth everything was done. Totally recommend!

The workers who did the actual labor did a great job--but everything else was a complete disaster…read more The people running scheduling, materials, and customer communication were disorganized, dishonest, and flat-out disrespectful. I was repeatedly given false information about timelines, zero transparency, and constant runaround instead of straight answers. No accountability at any point. What crossed the line was how I was treated. I was told by Russ to "shut up, sit my ass down, and wait my turn" and then had the phone hung up on me. I have NEVER done business with a company where employees had absolutely no regard to professionalism and respect. I am disgusted by the manner I was treated. No apology. No ownership. I regret ever hiring this company. I will never use them again.

Absolutely LOVE Air Advantage! We've been using them since 2019 and they have being nothing but…read moreamazing. We used them in our first house where the AC system had issues every week, they were always willing to stay and figure out the issue and get us running with cool air again. We moved in 2021 and ended up purchasing a new AC system with them for our new house and they were fantastic during install and easy to work with. We buy the yearly maintenance plan every year, it's well worth it and all the employees we've had come out through the years have all been nice!

I have been a customer of Air Advantage Heating & Cooling Inc. for almost a year now. I recently…read morehad problems with my original air conditioner for the house. After their technician inspected the units, they gave me multiple options on how to proceed (repair, new units). It was very professional with emailed documentation that explained everything in detail, and allowed me to confirm what I wanted online. Ultimately, I decided on a new unit (AH & AC). On the installation date, they had the old unit removed, new unit installed, and up and running in 4 hours. Really great people. I recently had a power outage at the house that flipped the circuit breaker, and the unit would not start up. I called them and they sent someone out the same day, and he had it resolved in a matter of minutes. Every person I've seen from this company is profession, courteous, and easy to talk to. I highly recommend them to anyone in need.

I was watching a friends condo in Cape Coral while they were away. Long story short their ac…read morestopped working. I have to say southwest heating and cooling were incredible. Miranda and Michele in the office were outstanding so I knew the service technician would have to be just as good. Not a shocker he was. The technician that came out was able to find the problem come up with a solution and fix it very quickly. He faced time me showed me the problem and got the job done. Great employees = great company. Great job

We have been using Southwest Heating and Cooling for several years and we are extremely happy with…read morethe service. We are not full time home owners and we rely on Southwest to keep our system in tip top shape. They come regularly and are on time and very courteous. Any time we have needed service they are prompt and very prompt with any repairs needed. We just had our bi annual check up. The technician was wonderful. He explained everything to me and made sure I had all of the information I needed. He was also very neat and clean performing our service. I highly recommed Southwest heating and cooling

The person answering the phone (I believe it was the owner) was extremely unprofessional and…read moreborderline rude. I asked for someone to stop by and first see the project, but that was met with resistance. He really didn't want to talk without knowing my finances first. It felt like someone in a job interview asking how much the position pays before even getting a job offer. Given that I'm looking for someone skills AND cordial/professional to work with, I quickly realized this was not a fit for me and moved on.

Michaels Homes Inc did an Outstanding job redesigning our kitchen !! Most all the other contractors…read morewe interviewed just wanted the sale. Michael sat down with us discussed our options and explained what to really expect as far as a time line and overall job expectations. Michael worked very closely with us as we had a few custom changes we wanted at the last minute. Michael was at the job every day working along with his men and overseeing the final quality, We are impressed. Thank you so much for the quality work. Lynda