Amazing service, understanding and flexibility! My cleaning was scheduled and completed in less…read morethan 24 hours!

I schedule a deep cleaning service with them because I was told I needed to do that before they…read morecould come out biweekly. Big mistake. Scheduling was a pain. The earliest they could do was nearly 2 weeks out from the time I called, but I figured if they were good and reasonably priced, it was worth the wait. Then the snow storm came and we needed to reschedule (no one's fault). They finally came out 5 days later and 2 women came out to get to work. They were allotted 4.5hrs a piece to clean our home, but only used 2.5. During that time, they did a half-assed job. When you schedule a deep clean, you expect the team to be very detailed and very thorough, especially with the money you're paying. We got none of that. The areas they did clean were either cleaned or cleaned decently, but not quite satisfactorily. And I say that because you can see streaks of where they did and didn't wipe/clean on many surfaces. They also didn't wipe down any of our table surfaces, dusted some areas but completely missed others within their reach, and cleaned only 3/4 of the kitchen and left some white residue all over the gas stove that was a pain to get off. On top of that, they didn't put anything they moved back; didn't respect my property (my cameras caught them playing with my gym equipment); used our supplies to clean when we didn't agree to that (ladder, paper towels, plastic bags); and during the 2.5 hours they were in our home, used a whopping 36 gallons of water (we have an app, it's great)! That's over half of what my husband and I use in 1 day. I mean, I want a clean home but not at the expense of a higher water bill. And I understand they want to mop the floors with fresh water, but it was overkill and we were under water conservation orders so they should've abided by that better. Of course, I sent an email letting them know about all the issues and they offered to send someone out to clean it. I declined since I'd already handled everything to my liking. But to add insult to injury, after I settled the score with them and canceled any additional services, I discovered multiple scratches on my new fridge that weren't there before they cleaned. I don't know what products they used or if the cloth has something abrasive on it, but it was not appropriate for a stainless appliance. It's pointless to complain to them now since it's outside the 24 hour window and I probably won't be compensated, but if you hire them, check your fridge when they're done. Just so this isn't a complete put-down post, they did leave my home smelling nice, the women were friendly-ish, and they showed up during the window they said they would.

Not happy with the service. Spent $380 for 1880 sq ft(2bed 2bath) scheduled on 3/11/2021. Thought…read morewould be an amazing clean due to the reviews but but turn to be below average. 3 ladies showed up, Mira, Jasmine, and Taylor. Mira and Jasmine did a great job cleaning the bedroom and the bathroom; however, Taylor spent 2 hours working on the kitchen herself. I did communicate with Mira and her supervisor about Taylor's efficiency in the meantime but she's still been working really slow, which made Mira and Jasmine to do most of the work. Taylor also spilled alcohol on my countertop but didn't clean it before she leave and the island is dirty as shown in the pictures. I also tried to talk to their supervisor when I see the alcohol spill but haven't heard from them. This is the first service with them and will be the last one because it's not worth $380. *Updates: Did communicate with the customer service but they ask me to provide "video footage" to show that their maid spill the alcohol. That was TOTALLY insane. I've also enclosed the message below. They keep saying I have feaces but it's just some dog pees near my dog's cage. Clearly, My dog was a bit too "excited" to see the maids. I didn't ask the maids to clean it the first places and ask them not to get close with that area. Overall, really disappointed with their customer service and will NOT recommend their service to anyone.

The ladies showed up in masks and were quick and efficient. I have used Pop In Maids for several…read moreyears and highly recommend them. Antonia & Eva are great!!!

Nope. Called at the last minute, 30 minutes before they were to be there and couldn't show up…read more First service.

I highly suggest absolutely better cleaning. We hired them for our move our clean but unfortunately…read morewe had to fire our movers since they broke and scratched several things including our Tv, fridge, old door and new floors in our new Build. I cannot thank The absolutely better cleaning crew! They were extremely nice and professional and helped me put stuff aside. They left the home spotless on a rainy day and cleaned regardless of the circumstances. I am so grateful for them and will never forget them working around the issue. Their prices were reasonable and they were flexible. For this many reasons I'm giving them 5 out of 5!

Not sure if this is a business issue or a Yelp issue, so I decided to give them three stars in…read morespite of their limited response. Have not gotten to the house-cleaning stage. I completed the request on-line today for a quote. Provided all the details they wanted plus got specific about extra cleaning I am looking for, such as wooden blinds cleaned. Selected three dates they could provide the quote to me, basically today (Friday) and the weekend, Sat/Sun. Also picked those days of the week as the ones I'd regularly want as my service date. Response from the business was lacking (see attached). They were "unable to service," and do not work weekends. I guess that means no quote on the work and future Fridays are out, too? Probably won't pursue anything further here.

We are so happy to have found Anna! She and her team do an exceptional job, each and every time…read more She is responsive and flexible in scheduling and pricing is very reasonable, especially when you take into account the degree of detail included for even a standard cleaning. Highly recommend!

The cleaning service arrived promptly for two separate appointments. One was to clean out our old…read morerental house, and the other was to prepare our new home we just purchased. They did amazingly on both, and communicated when and where they would be. Honestly, their prices were fantastic. Their service was fantastic, and they did a really great job. No complaints, would absolutely hire them again, and likely will.

We hired this company for a $400 deep clean, and the results were extremely disappointing. A "deep…read moreclean" should cover the basics, but several obvious things were not done at all. The cleaners did not wipe down the kitchen countertops, did not wipe the kitchen table, and didn't vacuum all of the carpets, crumbs and debris still prevalent after cleaning. These are things you would expect even from a standard cleaning, let alone a deep clean. The most frustrating part was how the situation was handled afterward. When we contacted the supervisor the next day to ask them to make it right or offer a partial refund, she refused to do either. Instead of trying to resolve the issue, she made sassy and unprofessional comments to my wife and showed no interest in fixing the problem. For a $400 service, this felt very unprofessional and honestly pretty scammy. A company that stands behind its work would at least try to correct obvious mistakes. Based on this experience, I would not recommend this company.

Love this team! Not only is my home cleaned from top to bottom, it's the details that make a…read moredifference to me. From the deep clean to the toilet paper being left like I just entered a hotel room...every detail is thought of and every surface is clean. The picture is yesterday's toilet paper design. Its been different every time.

David and Team started cleaning our house a couple of months ago. They do a fantastic job at a…read moregreat price. Best thing, they will customize the cleaning regimen to your needs and offer suggestions on how they can offer additional services at a reasonable price.

I scheduled with David to clean our carpets after we moved out of our house. He was professional,…read moresent multiple confirmations and arrived on time. Carpets look great! Thank you David.

The quality was superb. Attention to details: baseboards and blinds were cleaned. Great value…read more Would definitely use again.

My friend has recommended to give this company, and I really needed a service in a short period of…read moretime, so I gave it a try. The owner was very accommodating - she was able to book me in and provided an accurate quote, so I have got exactly what I have requested. The girls were punctual, brought all their supplies and were able to determine what needed to be used on each surface (ex, wood vs tile, etc). They did a phenomenal job - house smelled and felt great, all corners and sideboards were thoroughly cleaned as well. I definitely will use them again and highly recommend.