8+ hours with the network down, I better be getting a credit on my bill for the month. If I don't I…read morewill be switching to T-Mobil

Absolutely terrible experience at the Verizon store in Forks Township, PA. The salesman assured me…read moremultiple times that I'd get full trade-in value for my old phone and that my bill would only increase by a few dollars. After monitoring the order on the My Verizon app, I discovered I was only getting $8.28 in trade-in credit--toward a $1,000 phone! On top of that, I was told I'd receive a free Samsung watch, but instead it was quietly added to my bill at an extra $10/month. My bill didn't just go up "a few dollars," it shot up $50/month with the phone and watch payments. None of this was properly disclosed when I signed. This place runs like a used car lot--misleading, and dishonest. Verizon itself clearly backs these shady practices. Avoid this location at all costs unless you want to be scammed.

I am so impressed with the service I received from Planet Network! The installer explained…read more everything he was doing and made certain i understood all the benefits I am now receiving-and there are plenty! The picture clarity on my TVs is clearer and more vivid than when they were new. Streaming, downloading and uploading are instantaneous! All this and I am saving $40 and get my first month free! If you are fortunate enough to have Cody Blanchart install your service, you will be as excited as I am!

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

It is compelling that I take this initiative to insure that Service Electric Cable TV Customer…read moreService Rep known only to me as "Marilyn" gets well-deserved praise. I was randomly connected to her by phone call to her workplace at Service Electric Campbell Drive location in Wilkes-Barre, yesterday. She has a pleasant talking voice. My informed decision to switch from Frontier to Service Electric (SECTV) is thanks to Marilyn's knowledgeable communication skills. She offered me full explanations of download speeds ranging from 50 Mbps to 2,000 Mbps. This employee deserves to be recognized not only by me, but by her Supervisor at Service Electric, for the friendly-service she provides customers. SHE CARES!

I finally got rid of service Electric! I'm with Xfinity Internet now and I'm getting way faster…read moreInternet for cheap. I didn't realize that service Electric was given me 245mb per second that's shit Internet and I'm with Xfinity I'm getting 1000mb per second and it's way faster!!!! Service Electric sucks really bad I'm glad I got rid of them thank God my PS5 and Xbox series X is running much faster and downloading games faster too. Thank God for Xfinity Internet. It's much better and faster too. I'll never go back to service Electric they suck ass. I'm glad I made the switch to Xfinity thank God!!!!

Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

Do not be fooled by Astound's "$45 a month!" advertisements. I've been a customer for almost 4…read moreyears and I'm rewarded for my business and never-late payments by a steadily increasing monthly rates. I now pay $169 a month. I'm in a studio apartment and I'm the only user. And calling Astound to get a better rate was met with a "sorry, not sorry" attitude. Terrible, terrible robbers.

Due to changing different people on our plan, I had to go to this store on two separate occasions…read more I worked with Julio and Chris. Both gentlemen were terrific and incredibly helpful. They were patient with all of our changes and requests and worked to find us the best deals.

Making everyone wait outside when there is plenty of room to stand and wait in a line inside the…read morestore is completely ridiculous. The service used to be top notch as far as coverage but now they've dropped the ball. I've had way too many issues with them ever since moving to the Lehigh Valley. My friends have also had the same issues in other cities and we're all just tired of the high prices and degrading service. I had enough and switched to a new carrier yesterday and I can tell you the bloatware they dump in the phones is a LOT.... I would recommend you all to shop around and compare plans, not just from the main carriers but also check out new carriers like Mintmobile. In Europe my friends all laugh at us because they're paying $20-$30 for service while we all get gouged in the US from these big carriers.

Awesome!!! Josh and Ryan are amazing!! Great service, close to homeread more

Yesterday, my wife and I came to your Branch to change our phones. Justin really helped us a lot…read more He did his job quickly and professionally. Thank you very much

Went to the store was assisted by a rep named Q, he was polite and very knowledgeable!!read more

Palmer park Mall T Mobile Absolutely , the best experience…read morewith Knual and Damion, patient and very informative. Two new phones and a watch. we could not be more pleased how we were helped. Thank you Frank Finocchio

Hello, My old phone was stolen. I bought a new one. I needed an esim card. Both Erin and…read moreJeremiah were patient, kind, informative and professional. I was lucky in that I went on Sat. pm at 7 and no other customers were there. I am thankful to these two men for helping me out. I am over 70, and cell phones are not second nature to me. I was amazed at what these two were able to do.

I needed a new screen protector for my phone. The rep was fast, friendly and helpful!read more

Outstanding work from all the reps. They helped me with all my questions and set up my home…read moreinternet.

Nope. No one greeted us when we walked in. They acted like we were an inconvenience. Lana told me…read morethat I had to use the app. Then why have a store?!? Lana does NOT understand customer service. She did not even bother to pull up my account. I walked out in frustration.

This one is from the, it was way harder than it's needs to be file…read more We had a Google phone when at barely two months old, the screen partially stopped working. Google's recommendation was to take it to the nearest store from this chain and that they could assess it, do the work and even take care of any warranty issues. Visit 1: I take the phone to the store and technician #1 assesses the device and agrees that the screen is partially shot and no, it doesn't look like there is tons of wear and tear so it should be an easy open and shut case of everything being under warranty. He then tells me that they do not have any screens in stock and that it would be approximately five days until the work can be done. He said I should get a robo email with a date and time to pick it up. Visit 2: I did get the email and I showed up at the date and time. No dice. The screen still isn't in stock yet and technician #2 plays 50 questions with me regarding if I contacted Google, am I ok if need to pay out of pocket, there is tiny nick on the top which could invalidate the warranty, etc. BS aside, it's going to be another four more days. Call 1: Per technician #2, I call the store the day it's supposed to be ready to find out that while they did get the screen in, no, they hadn't started the work yet. Thankfully I called versus just showing up when they told me to show up since they forgot to even start the job. Visit 3: The phone is finally done after they had it for twice as long as initially told to me. Yes, it was all under warranty and my out of pocket was $0 but damn, the process is slow and disorganized to take care of what technician #1 made sound like a piece of cake job. In the future, a big maybe on coming back here because at least so far, the work was done right but if I need it done right away, I'll find another option.

told me my phone had water damage camera and screen could not be fixed went to Walmart they fixed…read moreit in ten minutes my camera is no longer blurry do no go here they just want you to purchase a new phone or get you out the door asap wish I could leave zero stars