Lets start for great customer service. This is the 3rd pest control company I have called in the last 3 days. The first 2 did not answer the call, neither they did reply to voice mail I left for them to call back. Leassy answered my call very professionally and polite. She set up an appointment for inspection for possible termites . I'm waiting for Gary to inspect my place 3/23/16 Update .... Gary arrived right on time. Straight forward he told me "this is not termites problem." He proceeded to inspect the whole house, found no termites. What a relief. This is a honest person. I will definitely use him for another type of pest control needs. And for sure will refer him when needed. Thanks Gary. read more

Reliant has come to my rescue more than once! I have a neighbor will not take care of her property and as a result rats cane through my doggy door and other openings. Reliant has made emergency calls and charges reasonable prices for honest work. Kini inspects my property thoroughly. Leecie is always courteous and fills regular and emergency appointments immediately to meet your schedule. Great customer service and prices! read more

The most unreliable company I have ever used!! They have no showed for several appointments and then will try to schedule randomly and just show up!! Glad your business is doing so well that you no longer need our business! Very disappointing! read more

This is the best Pest Control company in Los Angeles! I had a SERIOUS infestation and Gary and the crew didn't rest until my bug problem was taken care of. They were very good at their jobs and they did AMAZING work. Reliant Pest Control is the most friendly and professional company you can find. read more

We'd been noticing more reasons to get a regular pest control regimen started and landed on Gary through the high praise he's received here. I'm glad to add my voice to those reviews. Gary is very professional and still personable. While he showed up a bit late, it was due to the fact that he offers his services across the city, and the freeways are a mess with the recent construction. Gary assessed our needs and started the outdoor spraying. Within a week, we already noticed a difference. We're planning on scheduling him for the internal work soon and continuing our service with him indefinitely. If you seek honest, reliable and friendly service for your pest control needs, look no further. Call Gary now. read more

I used this company when selling my home. When Gary came out he said everything was fine. Then went over a second time before leaving and saw a little whole in the door jam and said its termites. I know this was not true as we caused the whole in the door jam. I agreed at the time to do the work since I was in process of selling my home and needed the completed report. I think it was a scam for more work and money. read more

Honestly, I couldn't recommend this team more. I called them because of other yelp reviews, and they did not disappoint. Over the phone Colleen answered my extensive questions about the horrific problem I was dealing with. Their rates beat the minimal price comparing I did. They showed up within every short time frame they gave, And did everything they promised to do. The owner, Gary was awesome and honest and worked with my neurosis to solve the problem, and we made a great team. He went above and beyond. I was worried for a second there, but before their last scheduled visit, it seems the problem is indeed resolved. Thank God and everybody! Honest. Professional. Thorough. That's my summation. Thanks Reliant. read more

Long overdue review. Gary came all the way out to Pasadena to do a termite inspection on our new home. He was very thorough and precise. He found some droppings in our patio and in our attic. He carefully explained our options. Luckily our HOA took care of it, but if I need any honest 2nd opinion or I find termite droppings in the future, I will definitely call Gary. read more

One of my clients is a renter, and in the beginning of the year, moved from an apartment to a house. For the first time since he'd moved to California for college, he had difficulty with insects - finding ants near his sinks and tubs, etc. He asked me to find a pest control company to come take care of it. I called several companies over the span of a few days. Reliant Pest Control was the ONLY pest control company I seriously considered hiring - I didn't bring several to the table for the client to choose as I have with other service providers. Instead, I told him about Reliant's reviews, the knowledgeable administrative staff, and their availability. He agreed, so I scheduled an appointment immediately. Gary from Reliant came out and did an initial inspection, treating for ants and other creepy crawlies along the way. And then, he noticed something amiss ... termites. My client became immediately concerned and contacted his landlord regarding the pest problem. The landlord did not want to have the house treated in the way Gary suggested, so my client looked for alternatives. Eventually, he just moved out of the house. What we REALLY appreciated was that Reliant continued to follow up with us to make sure everything was okay and on track. And when I asked them to give us time to get my client moved into his new place, then to call me to see about future pest control, they called me right on schedule (I had it in my calendar to settle within the next two weeks). While we no longer need their services, we'll definitely call them should anything else come up. And, I'll keep them tagged for use with other clients, too! read more

Gary at Reliant Pest Control is very professional and personable. He's on time (early actually) and is thorough with his work. I had a minor termite problem. Gary identified the problem and treatment right away. He also took the initiative to inspect the entire house for any further infestation. I'm very pleased and happy to do business with Gary and Reliant Pest Control. They will definitely be my first call if I have any other problems or needs in the future. read more

Gary is fantastic! All the other companies wanted to completely tent my house. Gary said the issue is isolated to a small area. He did the job quickly & for a reasonable fee. So far so good. I would highly recommend Reliant! read more

I made an appointment with the friendly girl in their office and they were able to send someone within the next day. Gary was great! He was personable, professional, and honest when we went around the house for a thorough inspection. He even invited me to join him on the inspection. Along the way, he pointed out some helpful things I could do around the house to better protect it from the elements. He even gave me tips on how to keep the feral cats in the neighborhood off my property, which was a bonus. At the end of the inspection, Gary gave me a realistic view of what needed to be done (a spot treatment on drywood termites, no tenting necessary). He explained exactly how he was going to do the work and what he would use, offered a guarantee, and then he gave me a reasonable quote, out of the three companies that I called. Thanks for a nice job! I highly recommend Reliant. read more

Gary is the best! He and his people are very attentive and trust worthy. I have had termites and we did not need a tent, also spiders and bugs no more. He is super reasonable and always works with a smile on his face. My Grandmother used Gary until she passed this year. I recommend Gary and Reliant Pest Control To anyone who needs a honest and good company. read more

I've known Gary for a long time and he is great! He's very honest, helpful and informative. Awesome customer service and very reliable.

Gary is Awesome!! A friend was throwing away everything in her apartment, due to a bed bug infestation, including a Taylor acoustic guitar. I took the guitar to Gary to get it fumigated. After thorough examination, he determined that the guitar was bug free and told me, "If I did anything to this guitar it would be a waste of your money." Gary was funny, professional, and honest. I recommend him! read more

I was developing allergies, and I called several pest control companies. No one could help me. When I called reliant pest control they came over right away gave me a great price, and solve my problem I am so grateful for this company because they have help me a lot with my allergies my house is clean and sanitize and I am happy again thank you reliant pest control read more

I have been using Reliant Pest Control for a while now and have been happy with the service every time. Gary, the owner, is a great guy, and this veteran-owned small business is the kind of company you feel good about using. Very professional; they show up every 3 months like clockwork and always take the time to do a great job. They are very careful and make sure they are only using a non-toxic plant-based treatment near my garden. I am very happy with Reliant Pest Control. read more

I have tried many pest control companies and none of them were satisfactory to what I needed I had several issues. I had roaches of the German kind, I had Moths and I had ants. Reliant pest control was able to clear all within a short period of time. now I can enjoy my yard and I can enjoy my house and I can enjoy guest coming over I am so happy this company is excellent thank you Kenny my techn read more

They destroyed my roof. The roof fixing cost will cost me 18,400 dollars. That is a lot of money. I should have found a company with roof damage insurance. read more

I called in the morning and the lady that answered was very helpful. I needed someone today and they were the only company that could deliver. Gary the tech was on time and very friendly! He really new his stuff. He surveyed the entire house and was even nice enough to schedule me for a follow up just to be sure my house didnt have termites. I highly recommend the service to anyone with a house! Great team, and a great job! read more

I was floored. The service was awesome. They were honest and beyond fair. I thought we had a bed bug problem come to find out it was an allergic reaction to the soap I was using. Honest service people are hard to come by. I would definitely recommend Mike and Reliant pest control. read more

After speaking with a handful of pest control companies regarding some termite evidence, I decided on Gary on RPC because of their pricing and service. Termites are no longer an issue, and I feel like we have a new friend in the pest control business. Loved the conversations and service! Quality all around. read more

Ive lived in my home for nearly five years and have continually noticed what appeared to be termite waste in my kitchen and near my backyard patio. Procrastinating as usual, I neglected to call the professionals... In addition to the termite situation I recently encountered a mouse situation... the line was drawn there and I called Reliant Pest Control. Luckily, I spoke to Gary (the owner), and like so many of the other reviews, he was genuine and engaged in the conversation about my issues. Upon arrival Gary did a thorough sweep through the inside and outside of my house and garage. I was shown multiple areas where vermin can access the house. Professionals see everything... When I showed Gary my "termite" problem he took a closer look and determined it wasn't termites, but rather friction from my wood drawers! Thank you!!! After giving me the termite evaluation he assured me that it was a non issue. Truly satisfied to know that honest and reliable business owners are out there servicing our community. Gary and the RPC team are solid and definitely worth calling for any pest control questions. I have this number saved and will refer anyone who needs help. Gary, you're the man- read more

Honestly, I couldn't go to another company. I'd had Terminix and Western in the past, and they're so, I dunno... Workin' off a playbook; they're not personal. To start, I needed just a one-time seasonal killing of ants. Everyone wanted to charge me $2-300 for a one time service, unless I signed a contract. I don't need a contract. I need(ed) ants to cease to exist. Reliant was almost half the price, AND that included a follow up spray. Not only that, the people on the phone have a brain. I mean, they can explain various options without a script, unlike Terminix and Western. Then, I needed a termite inspection for a house re-fi, and they gave me like a 30% discount for being a repeat customer. Furthermore, they were going to combine a follow-up visit with the termite inspection, the bug guy who came out sprayed for ants, but forgot the termite inspection. WTH??? Well, I called the office, explained the problem and they were all over it! Gary, the owner and fellow Navy vet, came to my house to personally apologize and do the inspection. I'll bet you a paycheck that'd NEVER happen with one of the big companies! Reliant has my business forever. read more

If you are looking for an honest and competent company to do termite treatment then Reliant Pest Control should be at the top of your list to contact. We recently moved in to this house in West Valley (Dec 2013). The house we moved in to, was built in 1969 and was recently remodeled. Everything seems great. However, upon moving in my wife accidentally discovered a termite issue in one of the rooms - in wooden book? bottom shelves built into the wall. We know from the Yelp reviews that Reliant Termite is the top company for termite remediation and we called them to check the problem. We spoke with Bianca who is very nice and she scheduled Gary to check the termite issue. Gary who is an impressive looking gentleman and who happens to also be the owner, came by and inspected the termites and recommended a termite treatment to take care of the problem. Gary is a really nice person, very honest and forthright and he immediately put our concerns to rest. He also is a fun guy to talk football with (his team is the Falcons - sorry Gary) :-) and pests and termite remediation are his company's specialty. He discussed the termite problem and even educated us on where these termites could have come from and how they survive. He sent in one of his termite specialists (Tim) who came in on time at 9:30AM and did a fantastic job with the termite treatment. Based on what I saw, I think the termites were A-bombed out of their existence! Tim did a very professional and thorough job. I'm writing this long review because I wanted to give a good testimony with respect to my experience with Gary and Tim and Reliant Pest Control and that they are honest, competent and very professional and you would do well to hire them for any termite remediation. Please feel free to contact me via Yelp if you need more information or reassurance :-) Again thanks Gary and Tim for a job well done! read more

Best customer service! We had rats in our walls and mites in our house. Found Reliant on Yelp. Kini came out quickly and took care of our rat problem - which was a big problem! Gary himself came out on second occasion, set more traps, and we got all the rats and our lives got back to normal. No more gnawing and scratching inside our walls. When calling up Reliant, I spoke with Lisa who was wonderful to talk to and helped me immediately. These guys move quickly to solve the problem and are great to deal with. Highly recommended. read more

I called them to take care of an "uninvited house guest" that comes during the night and keeps chewing holes on our dog food and doggy treat bags. They arrived the same day and evaluated my problem. I already knew where the critter's entry and exit passage was located so i show their technician Kini. He placed steel mesh over and around it and a couple traps for insurance. It's been 5 days now and so far no more visits from our "guest". Kini guaranteed it would not be able to chew thru the steel mesh and special adhesive he used. They charged me $150 and i don't know if that is really reasonable or not based on actual services rendered but Kini said it is. read more

When I needed help in fumigating my house (discovered while I was getting a new roof), Reliant proved to be very good contractor to work with. He made it easy and took care of me. When my bank (WaMu) screwed up my payment, Reliant was understanding and worked with me. I couldn't have asked for a better fumigation service. read more

Total professionals! Everything is streamlined and organized. I get text alerts every time they come out and they always ask if I have any concerns. Last time, Gary noticed three wasps nests on my property and he knocked them down free of charge. Lissy is a pleasure to work with and so is Victoria. An awesome team - A+ read more

I'm very fortunate to find Gary from Reliant Pest Control he did a free inspection, and we have no more termites! We're happy and will definitely use him and recommend him to all our friends and neighbors!! Thank you Gary for your hard and reasonable work! read more

Reliant Pest Control was awesome. They over delivered and I can't thank them enough. They even came an extra visit without charging me. I haven't seen an insect in my home for a few months. I'm glad I called them. Highly recommend them. read more

This company was great! They responded quickly and Gary was awesome. Thank you so much.

I had another pest company come to my house to assess what I thought was a potential problem. They informed me that I had termites, and that they'd have to drill holes into my walls to get rid of them. It was going to cost several hundred dollars. I decided to get another estimate for the work, and so Gary (the owner) came over to do an inspection. To my complete surprise, he said that I did not have termites! Crickets area apparently the problem I asked him if he was sure, and he explained to me the difference in the droppings. He said I didn't have any issues and no work needed to be done (he has 20+ years of experience in the business). Similar to what other reviewers have said, I think Gary is truly an honest guy with complete integrity. It would have been easy for him to sell me some service to make money, as I clearly wouldn't have known any better. There are a plethora of companies out there you can call - I'd recommend starting with Reliant Pest Control. read more

After some time has passed the company has called me and would like to follow through on all of their promises. I am very happy that they did this as they were so nice on the phone and I absolutely hate to give bad reviews. read more

This company will call you the day before to remind you of your appointment. Then they will also send you a text reminding you. However, when they are running over an hour behind for an early morning appointment (people gotta get to work you know), they won't bother to let you know. Time Warner Cable has better communication and they are horrible. I thought long and hard about giving a bad review to this business. But the ONLY reason I even called them was due to good reviews on Yelp so I figured I would share. Maybe they are GREAT at pest control. I'll never know. I called someone else for my pest control needs. read more

Called Reliant Pest Control to have them come take a look at a termite issue. The office manager "Lissy" was very friendly and very helpful. She said she would see if they could get someone out to look at it the same day but couldn't promise anything. I did not have to wait long on the phone she got it all worked out for Gary to come out that day and transferred me over to Nancy to take down my information. I wasn't on the phone for more than 3 minutes and they were very friendly, very polite, and very quick. Not the first time our office has dealt with them, however, it was the first time I had and I am happy to say they are GREAT! Especially Lissy; she was delightful over the phone. read more

Gary came by and was personable, helpful and very friendly. I've used other pest control companies in the area and none of them have been professional or given me peace of mind as much as Gary and Reliant Pest Control. A sure bet for sure. :) read more

Super helpful on the phone! And honest. Found out our critter control needs were a little different, so though this great company couldn't help us this time, they gave us great advice, referred us to the right kind of help, and we'll surely call Reliant Pest Control in the future. Thanks, guys! Excellent co. read more

I have never had such amazing service! Actually told me to save my money and don't do a thing! I thought I had bed bugs and Gary inspected everything! Thank God all was more than OK! A great way to start my week! read more

Called yesterday to set up an inspection. Confirmed a time frame and then had to call back 10 minutes later to reschedule because of work. Confirmed a new time for 8-9AM where the woman said closer to 8AM was a strong reality since I would be the first appointment of the day. I happily obliged and thank her for her time. Today, 9AM rolls around. I call Reliant and was told I misheard yesterday and that my window was actually between 8AM-10AM. I am positive that I heard correctly because how would I have an appointment around 10AM if I was in fact going to be the first customer of the day? She said that a technician would be to my house within 30 minutes. At 9:20AM, I get a call from the technician saying he is still about 30 minutes out. What this disorganization says to me is that Reliant believes their time is more valuable than mine. Pest control is already such an annoying task to deal with. I would never work with a company who doesn't respect my schedule and their own word. read more