They lost my keys, then blamed me, saying it wasn't any of their employees. Well, I drove the car…read morethere with the keys. They said they looked at their cameras and saw one guy throw my keys from one side to the other, where they magically disappeared, but they said they weren't responsible. So now I am out six hundred dollars buying a new key fob. I will never use these people again.

Some of the detailing staff have to be called out for their lack of attention to details and their…read morelack of pride in the work they perform. Case in point, I requested full service interior detailing. upon completion I looked inside the back of the truck to see the floors not vacuumed but floor mats were washed and put in place. I noticed the associate working on the passenger side take the vacuum and took 2 swipes on the front passenger floor then as slowly as possible, put the vacuum hose back in place. I brought this to the attention of the other associate working on the driver side and proceeded to vacuum the entire truck. Kudos to him. Unfortunately, this is the second incident of poor service. I'm moving on.

Just went today and got an oil change, forgot to ask about skid plate hanging after they finished…read moreand they gladly went back and fixed it for no charge and it was so quick and everyone was so nice. Thank you Jose and Jake!

Ember P & Sam D were quick, professional, and very pleasant! Showed up not long before closing,…read morethey gladly greeted me and quickly got me on my way. 3rd straight time of going there, will continue to do so!

So glad to have found Pep Boys for our Honda Odyssey's repairs and maintenance services. Especially…read morethankful that they have Sunday service hours. Coming home from a family function on Saturday we heard a grinding noise from our brakes. Went online and got a Sunday appointment! Michael at the service desk told us what needed to be done and kept us informed as to how to work was processing. A shout out to Mark who did a great job on replacing the rotors and pads. The quiet breaks are fantastic! Thanks to everyone.

Very nice and welcoming! I went in because my car was making a really bad noise and I'm not car…read moresavvy by any means so I was worried going in They walked me through the process very patiently as I was working w a warranty. Turns out there were pliers in my exhaust! Very quick and efficient tysm!!

Quick and easy oil change, with the coupon it matches dealer pricing. Rick and his team explained…read moretheir process and make it seamless. I'll be dropping by again. Thanks again Rick!

I feel that this is more so a 1.5 star establishment. I've been to their locations in Ohio and I…read moredid like their service there. They had $20 off an oil change and they did acknowledge the deal but the quality and professionalism was it's lowest. Innapropriate conversations were going on, staff was yelling at people across the street. Nobody seem to know how to charge me for an oil change. The staff try to haggle you into charging you for things that you don't need or refer you for to their friends for their services. They failed to tell me that there was an oil leak prior until I saw the paperwork when I was about to file a complaint. Overall, I'll consider other options before coming here.

Courteous, on time, thorough service. Good to know someone to maintain my car who is worth the…read moretrust.

Paul is a GREAT manager,Erick is the best,very honest, and the other guy is good but still…read morelearning. I rate the whole place A++++++++++

Stopped by for my first car wash at Jacks great service, it was fast as workers were nice!read more

I always go to Jack's, providing my own preferred brand of synthetic oil & oil filter and happily…read morepaying them for the labor. I provide a new 5-quart jug of oil and I get a little back as my engine takes four quarts. This time, I saw the young man pour the entire jug into my engine then toss (like end-over-end) the empty plastic jug in the trash. He shows me the dipstick, which looked OK after starting the car. But I was suspicious. The car's never required 5 quarts before. In the morning, with a cold engine, I popped the hood & pulled the dipstick. Sure enough -- over full. Took a crappy picture with my cellphone but it's obvious.

I recently stopped here for an oil change it was my cars first oil change here as well as my first…read moretime coming here. This team worked really quick to take care of me even though I did not book an appointment. They do tire rotations as well but it's recommended that you should call for in advance. There's a few of charges that they will let you know about and it's not bad compared to other places. The receptionist is actually very knowledgeable about cars and to staff here was very friendly. I will happily come back here in the future since my service here went by so smooth. Forget the car dealership or big name places that take forever. I wouldn't even go to Jiffy Lube.

Their labor fees are inconsistent they charge double for what other shops ended up quoting. They…read morealso charged $150 jus to look at the car which I wasn't aware of, be careful and aware. 625 for breaks and rotors they did notice even replace the calipers which they claimed everything needed replaced, stick up artist for sure.

they fired the best manager/lead tech they have ever had and now brought in a person that only…read moreknows tires and got fired for leaving upper control arms loose, broke the guys cv axle aswell. The owner Sue has no idea what she's doing her husband Rich ran it for many years, ever since he passed away she hires people with no Ases/ certifications no one there is even has a license to do ac work. Also pays people under minimum wage, no overtime even when worked more than 40 hours. Doesnt even let her employees take their full hour lunches and still takes an hour from her employees... I repeat DO NOT BRING YOUR VEHICLES there and no I'm not a disgruntled employee I just know how she does it and how sloppy the work that comes out that place, no one there now legit doesn't know what they are doing...

brought my car in for an alternator repair and they cut open the rubber in my CV joints to charge…read moreme another $600 in repairs I didn't need. They ruined my exhaust which they lied and said needed to be removed to get the alternator out which they didn't. They fixed the exhaust for free and NO ONE GIVES FREE WORK AND PARTS UNLESS THEY ARE HIDING SOMETHING.

Amazing shop, they're honest and do good work. If you're looking for a honest shop that won't rip…read moreyou off, look no further.

My car broke down forty miles from home. A gas pump issue. AAA recommended Rockdale Automotive as…read morea trusted business. My tow truck operator told me it was the best around and he was right. The shop was minutes away from closing for the weekend, but they accommodated me. I could not accompany the car to the shop. Page, at Rockdale, took all the needed information over the phone. The shop is closed on the weekends but Page said one of the mechanics might be in on Saturday morning. Saturday morning the call came with a description of the problem and all work that would done by Monday. Picked the car up on Monday and was pleased with professional service and workmanship. On top of that, they accepted my AAA membership discount. Look no further for your automotive needs. As my tow operator said, "They are the best around."

I called to have my brake pads replaced and I was able to get in the same morning which was great!…read moreThey inspected my car and were able to give me a detailed breakdown of what my car needed right away and what they recommended should be addressed. I have a BMW and they had the parts that BMW would use without the BMW stamp. They were also able to change my filters and brake fluid too in the same day. I definitely would recommend Christian Bros Automotive for any car concerns. They worked efficiently and answered all my questions before they started the work. Thank you so much again!

The staff there are all very friendly and welcoming, however I went in for a muffler repair which I…read morewas told they don't do, and then wanted to do an additional 6600 of work on the car. It's a ten year old beater not worth half that.