These kids need to tear themselves away from their conversations to help customers. I went in to…read morebuy a helmet. I was the only one in he store. Not one of the three kids working there even approached me to see if they could help me. I needed help for sure, there are many helmets in there. I looked at them all then finally gave up and left, I finally got a "have a nice day" from one of them but if this was my store I'd fire them all. Now yo go find a helmet,

Always helpful people. I haven't been to the Texas store yet. I've only been to the Gilroy store in…read moreCalifornia. Always got what I wanted. They sometimes throw a fun bike night also. good stock on hand, nice folks.

I came here to test ride a 2024 Tri glide. I set an appointment with Louis. He let me know that…read morethey just got in a 2023 Tri Glide with only 10 miles on it. He asked me if I'd like to try it. The test ride was great. Louis and another salesman named Jesse answered all my questions. I'm 68 and haven't ridden a motorcycle in a long time These people were very helpful and knowledgeable. The finance guy is a retired navy chief so he really trims away the BS, and doesn't try to sell you things you don't need. I got a great deal and a beautiful trike, I'm happy.

There are a lot of nice, competent people here but the parts and services dept. is screwed up. The…read moremanager has not trained his employees properly. They reimbursed me some $600 on a part I had ordered. Then, when I decided to reorder the part, the employee said I didn't have to put down a deposit...but I did anyway. My mistake. When I found another Harley dealership to get the job done more quickly and gave them the go-ahead, the manager said that he couldn't give me my deposit back. (What? Then why was I told that I didn't have to put down a deposit in the first place?) He said he'd give me a gift card but he never sent me one. I wouldn't be so pissed about this if I hadn't bought my bike here just a few weeks prior. I spent quite a lot on the bike as well as upgrades to it. I left with a feeling that Caliente really only cares about making money; certainly not about making the customer happy.

Paul did great work on my VStrom and got her running nice a smooth. He was good about keeping me…read moreupdated through the process and his price estimates were accurate and reasonable. I'll be going back to him next time I need work done (though I hope that won't be for a while :)) Update: I went back about a year later when I bought a 2009 GSXR 600, Paul did a great job doing a checkup on the bike, and only charged me $60 for a full evaluation. Can't recommend him enough, he does good work and his prices are fair!

Paul do nothing but steal peoples money and run with it ordering stuff that's not even needed I…read morecame to pick up my bike he knew I was on the way and still left the shop wouldn't even pick up the phone or text back didn't even tell the techs I was coming and I had to turn around to go get a uber

Dave knows his Harleys. At first I though they were overpriced, but actually they just know…read moreexactly what needs to be done by the book for each service and Dave doesn't cut corners. This is my go to for service on my Softail.

From the owner: Our business specializes in making your motorcycle perform perfectly. We provide a range of…read moreservices from customizing your motorcycle, service and repair or just changing the battery. We pride ourselves in going above and beyond your expectations and deliver on time with a smile.

The team at Cat's Cycles really did a great job on my 2000 Harley Roadking. I had a 21 inch wheel…read moreput on my bike and they were able to install it the same day (along with a fender and axle). I was really impressed by how they were proactively informative on not only the replacement, but also things I should really be on the look out for in the near future. I will definitely use Cat's on my next repair or maintenance job in the future, you won't be disappointed with this shop!

Very disappointing service. Was quick to take the money down but after every conversation there…read moreafter was going to be an extra charge. Finally figured out it was best to go somewhere else and asked Dom my money back he was like come pick it up. Got a box full of parts he said that were mine I ordered. Fenders from China and parts dated back to mid 2018. Don't see how I order them when it was two weeks ago I just met the guy. Way over priced parts needles to say very disappointed in how he handled business. Watch out not a honest person what so ever!

Excellent service! No need to haul bikes anywhere, full service at my home. Knowledgeable and…read morefriendly.

He was on time, professional, did awesome work and it was quick! I will never leave my bike in a…read moreshop for weeks again after meeting On the go bikes! My new bike mechanic The Best!

I had an extremely disappointing experience with this dealership. I purchased a brand new…read moremotorcycle, and within a month I had an unexpected health issue that made it unsafe for me to ride. I reached out immediately, explained the situation honestly, and asked if they would work with me in any reasonable way. They did absolutely nothing. No flexibility, no empathy, no attempt to help a recent customer who had barely put time on the bike. They wouldn't buy it back, wouldn't offer a trade, and wouldn't even consider taking it at half of what I paid, despite it essentially being a new bike. I understand businesses aren't charities -- but good dealerships stand behind their customers, especially when circumstances are out of their control and the purchase was brand new. This place showed zero interest in maintaining a relationship once the sale was done. If you're looking for a dealership that values long-term customers or basic human decency, look elsewhere. I will never do business with them again and wouldn't recommend them to anyone

Bought my Triumph Bobber at CTX back in 2022 and had a great experience. I've only had one warranty…read moreissue so far and they fixed it quickly. Thank you for having great service after the sale. Great dealership and will be buying another bike here in the future.

The staff is super knowledgeable and helpful. They gave me an estimate to fix my bike up front and…read moreit was accurate. Super fast. I appreciate your the kindness!

Bought a bike that was quote "put together" paid over 1300 for it. Took it back to see what they…read morewould give me back or put towards a trade and they could give me a price because they couldn't find how much it was worth. Trusted these guys and they screwed me over never going back.