I've lived at Verdant at Green Valley in Fairfield long enough to expect basic professionalism and…read morecommunication, and unfortunately, this experience fell far short of that. On Wednesday, I was contacted around 1:30 PM and told there was a reported odor and a concern that something may be dead in the wall. I permitted maintenance to enter my unit and informed them that my partner was present, so they should knock for access. Maintenance entered my unit later that afternoon, cut a hole in the wall, and left -- without any follow-up communication to me. I received no explanation, no status update, and no information about what was found or what would happen next. The following day, after I reached out asking why I had not been informed, I was told that maintenance had updated the office at 5 PM the same day. However, that information was never communicated to me. The issue was not timing -- it was the complete lack of communication. I later learned (only after continued follow-up and going into the office myself) that a dead animal had been found inside my wall, and a trap had been placed. This information should have been shared immediately, as it is clearly a health and habitability concern. What was most frustrating was being told that communication would not always be timely due to other units, and feeling as though I was being dismissed rather than supported. It should not take repeated emails, in-person visits, and escalation just to receive basic information about work done inside my home. I appreciate the maintenance staff member who eventually explained the situation, but overall, management's handling of this situation -- particularly the lack of transparency and urgency -- was disappointing. I strongly encourage management to improve communication with residents, especially when maintenance involves health or safety issues.

Posting an update because this issue is still unresolved since November…read more When I moved in, there was clear confusion around parking. Staff themselves were unsure when explaining where to park, and I was never given a proper parking walkthrough, diagram, or clear stall identification during my first days as a resident. My car was then towed without warning or any attempt to contact me, even though I had just moved in. I was told by staff that I would be reimbursed, but that never happened. The office manager never called me back despite saying she would. I only received a response after repeatedly emailing, and it was the same denial based on a supposed recorded call -- which I still have not been provided a transcript or copy of. Management has since stated they now give parking walkthroughs during tours to avoid this issue, which only confirms the lack of clarity at move-in. Unfortunately, I am still out of my money. Get everything in writing and make sure parking is clearly explained before moving in.

95687 ** The worst…read morecomplex by far** I cannot stress enough how terrible my experience at Sandpiper Village was. From the moment I moved in, everything about this place was a disaster. After coming back from an overseas assignment, I was given an apartment that was absolutely filthy. There were spiders and cobwebs in every corner, pet hair everywhere--embedded in the carpet, the dryer, the refrigerator drawers, and even coming out of the air vent. & I've never owned a pet, so this was especially disturbing. It was clear no one bothered to clean between tenants. The bathtub was so cracked and disgusting that I requested it be replaced. The office staff, promised someone would come out to measure it, but 10 months went by without any follow-up, and the bathtub was never replaced. Danielle was completely unprofessional and careless when she disclosed my apartment number to a random man touring the complex, telling me she thought "we'd be cute together." This led to months of discomfort and anxiety to even come home. When it came time to move out, the entire process was infuriating. My forwarding address "got lost," and I received zero communication from the office. They tried to charge me full rent for the month, even though the prorated rent had already been calculated, they failed to update the portal to reflect the right amount so I couldn't pay on time, and then had the audacity to put a "failure to pay rent" notice on my door. Rosie, the manager, over-promises and underdelivers, consistently failing to take responsibility for the simplest of tasks. Both Danielle and Rosie were careless, unprofessional, and incredibly frustrating to deal with. They have poor listening skills, don't follow through on commitments, and honestly seem to care more about avoiding their responsibility than actually helping residents. As for the auto-generated and insincere "apology"--I have no desire to reach out to anyone on this team. I would not recommend Sandpiper Village to anyone, especially military members, who deserve much better. The only positive aspect of this complex is the maintenance team, who were consistently pleasant and kept their word. Unfortunately, the poor management and overall lack of professionalism outweigh any positives here. This place is overpriced for the terrible service and quality of living it offers. Do yourself a favor and find somewhere else to live!

These apartments were promising but they have not delivered. Don't feel comfortable taking the…read moretrash out alone due to the constant wave of non-resident/homeless rooting in the dumpsters or even being IN the dumpsters. Packages disappear regularly, and very quickly, so I have to have them delivered to a friends house. At night there is constant loud noise and strong smells of weed and cigarette smoke that comes in the apartment. Management is not helpful in my experience and we feel like there has been retaliation from management when we have complained. The most recent reasons for feeling anxious about living here is coming out of my apartment to go to work and seeing cars that have had all 4 tires stolen at night. This can be verified with pictures on the local community groups on social media. I wish I was joking. We are definitely looking to move soon.

Love this place and the staff. Also warm and welcoming. The service crew are super professional…read moreand get the service calls done quickly

Scheduled a self guided tour, but it was super confusing. I went into the office and the team was…read morestanding around chitchatting for a good 10 mins. They did not acknowledge me until I finally interrupted. Even then, they weren't very helpful. Terrible experience. That pretty much killed it for me. I can't stand poor customer service. I liked the one-bedroom apartment with the wrap around balcony. Other than that, it's a pretty ugly complex. Tiny dog park. Weird location. Low vibrations. There's much nicer complexes around at the same price.

Nice Apts but right adjacent to Highway 780 and all the accompanying toxic fumes not to mention the…read moreNOISE POLUTION. Club Pacifica is way nicer with mature landscaping. That said, more complete ADA compliance is much needed to welcome all ability levels including differently able and disabled residents.

I have lived here for 4.5 years and would recommend it. I think these are the nicest apartments…read moreavailable in Benicia.

The whole complex is so inviting, clean, and feels like home! The staff are all so kind, great with…read morecommunication, host fun community bonding events, and do a great job at maintaining a lovely environment 10/10 recommend

I've lived at the Arbors since 2018 and it's been nothing short of perfect (I'm not exaggerating)…read more I'm writing this review not because the other reviews did not do it justice, but because I didn't realize how great this apartment is compared to other apartments in the Davis area reviewed on Yelp. There is no wonder why people literally wait 12 hours to reserve an apartment in-person on lease day. Pros: -The management is professional and responds quickly to maintenance requests. -The apartment complex is clean and the apartment itself is spacious. You really get what you pay for. -Laundry facilities, pool area, fitness room, and clubhouse are all great and clean. -There's enough car and bike parking. You get one permit for each bedroom. -Sacramento Elite guards the complex at night -Located right next to bus lines -Located right next to In N Out Cons: (honestly these are not even the worst problems you could have with an apartment) -You can hear noise from neighbors walking outside and upstairs -The train constantly blows the horn as it passes (but you get used to it) -Bikes get stolen constantly (this happens everywhere in Davis) -There is a large homeless and drug addict population near the train tracks and In N Out (like you literally can see them shoot drugs)

Based on my interactions over the phone and through their website, Harbor Breeze Apartment Homes…read morehas given me positive experiences so far. Their website was super easy to use and when I called the manager I talked to, Heather, was happy to answer all of my questions- not to mention rent is a good price and they are pet friendly too!

This company is super responsive as of late, I am noticing good changes happening! They made it…read moresuper easy to communicate with them while I was contemplating moving cross country. This is definitely a great area to rent and a great company to rent from!

First, let me start by saying the first couple of months were great, and then things started going…read moredownhill from there. One of the main reasons we chose to stay here was the fact that it is supposed to be a smoke-free community. This is not at all the case, as you will smell weed almost nightly, and when management does get complaints, all they do is send out a mass email informing everyone that the community is smoke-free, but they never actually do anything. In fact, anything that gets a complaint, double parking, sometimes triple parking in loading zones all night, animals relieving themselves in the hallways, and people not picking up after themselves all get a mass email. There are zero consequences at this place because all they care about is money. Community equipment never gets fixed. We lived there for about two years, and both stationary cycles in the yoga room were broken even after telling them multiple times. The fire pit outside was broken for over a year, and was not fixed when we left. Now we will get to the bigger issues. In September of last year, this community had mulitple break in's to the garages, and not one mass email was sent out warning people to take caution. These break-ins happened over a couple of weeks, and then when ours got hit, they replaced the locks without even calling us or the police to try to get fingerprints. To this date, they have yet to fix the side door to the building that the thief used to get in. Now on to our apartment, we lived on the fourth floor, and every time it rained, the roof would leak into our bathroom. Multiple attempts were made to address the issue, but it was not until I slipped in the middle of the night that they actually got a roofing company out to fix the problem. This was over a year after the first ticket was in to fix it. With all of this going on, we decided to leave, and they will not waive our lease buyout fee. We could have taken them to small claims, and still might, as they did not provide a moisture-free dwelling for us to live in, nor did they ever provide a dehumidifier to dry out the ceiling. All this place cares about is money, so beware of how shady they are. Do not stay here just because they are one of the newest in town.

The best apartment complex in Fairfield - hands down!…read more My husband and I lived at Nova for two years (May 2023 - June 2025), and after touring many other options in the area, nothing came close to what Nova offers. The apartments are beautiful, brand new, and truly feel like luxury, with high-quality appliances and thoughtful finishes. The amenities are incredible: a stylish clubhouse, movie room, gaming room, spacious gym with a separate yoga studio, coffee machine, large pool with hot tub, a dog park, and plenty of grassy areas perfect for walking your pup (which you should definitely do, lol). We always felt safe living here. The gate was consistently closed and secure, and we never had any issues safety-wise. They also have security on-site at night, which gave us extra peace of mind. The only small issue we had at the beginning was with parking during peak times and weekends, especially if you don't have a garage or an assigned carport. But once we decided to pay the $50/month for an assigned spot, it was smooth sailing. The leasing office also does a great job managing the parking situation. Speaking of the leasing office: La Shaunda is amazing! She's always friendly, helpful, and truly goes above and beyond to manage the entire property. The maintenance team is also top-notch. When our fridge stopped working, they responded immediately and took care of it right away. That said, the pricing is definitely on the higher side compared to other apartments in Fairfield, especially if you're looking for a larger unit. But if it's within your budget, you absolutely get what you pay for, a clean, modern, luxury-feeling place to call home. We genuinely loved living here. It was bittersweet saying goodbye. The community is welcoming, the neighbors are great, and we made lasting friendships during our time. I highly recommend Nova to anyone looking for a high-quality, safe, and beautiful place to live in Fairfield. Also do not hesitate to ask me any questions!

Giving the complex 5 stars because Matt, the new maintenance tech is amazing! We are really sad to…read morehave lost him at our complex and the residents here should be so lucky to have him. He is reliable, friendly and professional at his work. Most importantly he truly cares about the residents at the complex, and goes the extra mile for them!

The apartments have roaches. My family moved to a different unit and that unit has roaches too…read more The management team seems unwilling or unable to resolve the issue. What a disgrace.

I went into the office when they open right at 9 o'clock Am to report that my refrigerator was not…read moreworking properly. And the young lady on duty said it was an emergency and she would report it as an emergency and somebody should be there shortly and they were at my apartment within 10 minutes. Excellent service.

Good option if you have a plan to purchase in 2-5 years...Just save your money and purchase a home!…read moreToo many people renting now and expecting not to hear a sound! you will hear noise-the place isn't soundproof! You will see people enjoying themselves at the pool and hot tub, not everyone that gathers is going to cause a riot! Management can work on the way they speak to people. Yes, I've encountered some very rude interactions with the staff in the office. I mean calling my cell phone with an attitude, but I never know what the person is going through, so I just take a deep breath and move on with my day, but I must remember, I experience rudeness when I go through the drive through at McDonalds-I take my order and keep it moving and leave that energy behind me... the location of the place is Great! Most of the neighbors are Great, I've encountered two insane tenants literally saying they heard noise "All night" because of two kids, and I'm like no, you heard noise for about 10 minutes, because of a kid playing ball in the house, but when told not to bounce the ball he went outside, and believe it or not she complained about that, then another residence accused my kid of stealing from his, when I asked him if he saw my kid taking it he replied "NO,' but I know it was him" ( I slapped him in my head) . I was relaxing in the pool with my glasses on one day, eyes were shut and he was speaking to me and I didn't hear him, because I was zoned out, he literally walked over to me and yelled "Hey do you hear me" I'm like "What in the crazy"... and every interaction after that was him being rude and obnoxious,- Mind you the neighbor beneath me said I was smoking POT and was barbecuing until 2am.. Totally false, I BBQ'd until 10:00pm exactly , No one smokes WEED in my house! it's me, my brother, who is barely there because he works TWO JOBS, AND MY MOM WHO IS 85, .... this female tenant recently came to my door and I mean banged on the door so hard my two poodles started behaving like Rockweiler's ready to go on attack mode! When I opened the door, her eyes were wired, and she was screaming at me to the top of her voice, it was 3pm and My family and I were cooking Sunday dinner. However, I have realized I need to purchase a home, not because I'm loud, but because some tenants expect, because they don't have a social life, or children, and no one comes to visit them, that everyone should tip toe around their lifestyles!! , so sorry but the community of parents, and children that live in this building are great! There are even Grandparents that come to sit with their grandchildren until the parents are done with work, and walk around the building spreading good vibes, u just gotta ignore the other stuff, I say the good outweighs the bad. oh the Homeless people that go dumpster diving is scary!! Throw your trash away in the morning, because if you wait until it becomes dark, you might go into cardiac arrest, because someone might just pop up out the dumpster holding a card board box, and bag full of empty plastic water bottles.

This apartment complex is completely unsafe. Do not move here. They're money hungry individuals who…read moredon't back their visually appealing complex with quality. I haven't lived here even a year yet and I have experienced many concerning issues. 1. Rodents- I have seen rodents on several occasions throughout the complex, on my patio and in my apartment. For a complex to expect rent of 2300 a month, this absolutely should not be an issue. 2. Unhoused Individuals- This complex is supposed to be secure and safe-it is gated! However I have seen unhoused individuals in the trash area several times. They supposedly have 24 hour security but they are not doing a good job in the slightest. One day I opened my window to see an unhoused person set up camp right outside my window! The property's reply? If it's on the street side of the apartment, it's not their problem! Are you serious? 3. I have experienced not one but two attempted break ins. The complex did not care. Again, where is security? One person who tried to break in was a neighbor who lives close. The property said they would talk to him and it was probably an accident. There was never any follow up after I complained. Will be uploading the video of the attempted break in soon. 4. Pedophiles- I as a single mother was mortified to find out that two pedophiles live in the complex! They have not informed anyone about this from my knowledge. There are children who freely roam and play around here because they believe this is a safe environment. However it is not- It is on Meghan's law which is public information. I was able to identify the second person who tried to break in but I still wonder about the first and fear it may have been one of these individuals.

I live here still I've been living here for four years for the last past year. I've been having a…read moremouse problem. The whole apartment is infested with rodents and rent is way too high !!! I've been going back-and-forth with the apartments and all they say is they're gonna send out pest control that still hasn't got resolved because it's the whole apartment complex definitely a lawsuit on their hands !!!