We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

Signature always comes through, their products and work is always top notch, yes, they are a…read morepremium service but you get what you pay for, and I really enjoy having great doors and windows to my home.

This review is solely for the experience with scheduling service and not for the quality of the…read morework. I called Pierce County Handyman for reinstalling 4 outside corner sections of baseboard and adjusting 2 transition pieces that had been installed improperly previously. They scheduled me for a visit about a week later so an estimate could be provided. Then a day before the scheduled visit, they asked to reschedule it due to a personal reason. I agreed to reschedule. They showed up on the second appointment and provided me with a service quote and a proposed service date. I got back to them 2 days later confirming the service and was informed the previously proposed date was no longer available. They then proposed a new date in the morning which I agreed to it. 1 day before their schedule service date, they call asking to reschedule from morning to afternoon, which I also agreed to. Then on the date of service, they texted me 2 hours before their scheduled start time to attempt to reschedule for a different date. I let them know that I had made plans for the work to be done that day and that if not possible, then to cancel the whole thing. They weren't able to come out and the service was canceled at my request. A total of 3 weeks and a half went by with multiple service days agreed to and subsequently rescheduled on Pierce County Handyman's request. In the end, no work was done...

Matt installed a new front door and some pantry doors. His work is excellent and pricing quite…read morereasonable. He took care of everything from purchasing the doors to installation. He was most pleasant to work with and got the job done in a timely manner. I would not hesitate to hire him again for future projects

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Our condo's previous owner took out all the closet doors. So, we were missing doors for our two…read morebedrooms and pantry. We suspected this would be an expensive project, so for years, we just put it off. Finally, last year we decided to get it done. In addition to the closet doors, we also replaced 5 interior doors for "free" (I say "free" because there were other costs associated with the interior doors). Yes, this was an expensive project--there's no sugarcoating that. BUT, it was worth it. Someone comes out for initial measurements. Then, you go to the showroom to pick your doors, and get a breakdown in pricing. The cost of the doors adds up quickly (e.g. knobs, installation cost, etc.). But, they're not trying to pressure you into anything. Once you place the order, it takes several weeks for the doors to come. In the meantime, someone comes back out to do more precise measurements. The install took a full day and a couple of hours the next day. After watching them work through some challenges with the install (e.g., crooked walls), I began to understand why it costs so much. I mean, I don't think we would've gotten close to the same results going with a big box hardware store. It's been about a year, and our doors still look great. We just wish we would've tackled this project sooner!

We recently decided to replace the original contractor grade interior doors in our house, and I…read morecan't believe what a difference it has made. First, they look so much better. Second, they are balanced, and open and close smoothly. And third, and perhaps most importantly, the bifold doors aren't falling off the tracks anymore. Replacing the hardware was also a huge improvement, with levers that are easier to use. Eric and his team did such a great job with installation, and I really appreciated all of the suggestions. Several of the door frames weren't standard, and rather than ordering custom doors, Eric suggested reframing the opening, which saved us a lot of money. Another closet wasn't the standard depth, and Eric designed a closet with built-in shelves that work perfectly for the space and for storage. I couldn't be happier with the work, and I highly recommend Seattle Doors & Closets.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

We had a 21-year-old Rheem water heater that was still doing okay but had never been serviced, so…read morewe didn't want to push our luck. I got four bids. The Rheem estimate from the big box store was ridiculous; the teaser price went up by 50% once they actually itemized the install. Emerald City's came in comparable to our usual plumber, but with the added benefit of getting another Rheem instead of a different brand and adding an automatic shut-off in case of leaks. Emerald City partners with McClendon Home Services for the water heater installs. Jesse and Aaron were on time and professional. Jesse checked our meter at the street and explained why we didn't need an expansion tank and, in fact, why having one could unnecessarily increase our water bill. We now have a 10-year parts-and-labor warranty and peace of mind. We also got an estimate for windows, but unfortunately Emerald City doesn't currently provide exterior painting services. We still might loop back with them in the future for first-floor windows where we could paint the trim ourselves. Overall, we're happy with the communication, customer service, and value.

The process of getting the estimate from Emerald City Energy was straight forward and there was no…read morepressure. George gave us several options and was pleasant to work with. We got estimates from three companies and Emerald City Energy had the best price for Milgard windows. Emerald City Energy kept us up to date on the progress of the window order. Everyone we dealt with was courteous and helpful. When it came time for the installation Emerald City Energy communicated to us what to expect and how to prepare for the installation. The installers, Tipton and Nelson, were great to work with. They kept us well informed on their arrival times and their progress during the installation. They did an excellent job. The Milgard windows look great and the installers attention to detail was welcomed. They cleaned up after their work and left our house looking great with new windows. I highly recommend Emerald City Energy.

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

Kirill and his team replaced 8 windows (including 3 large picture windows). He was very responsive…read morein communication, his pricing was quite fair and the quality was top-notch. One of the picture windows arrived from the manufacturer with a decent-sized scratch between the panes but was not noticed until after installation. Kirill immediately contacted Pella for us to facilitate a replacement. Pella contacted us and replaced the window without any issues. I highly recommend Cascade View!

Quick response, very good, friendly Technician, He had everything he needed in his truck. I'd give…read more6 stars if I could

We had a spring broken and needed it fixed fast. I wanted to support a local business and called…read moreSound. It was almost 7:00 PM and to my surprise they answered the phone. I explained my problem and he said he could be out the next morning. He arrived on time, inspected the problem, and gave me a quote that was competitive with the other places I called. He had the part on his truck and had my garage door fixed quickly. I would highly recommend Sound Door Services.