I still can't believe what a wonderful job they did removing my over 6 ft wall mirror. The phone…read moreprice quote was what I paid. They did such a good job I'm going to have them remove my even bigger wall mirror. These mirrors were glued on over 20 years ago. Thank you.

quick and great communication. Super Affordable. Would…read morehighly recommend. Came out and replaced a broken window for us.

Responsive, good communication. We had 5 window glass panels replaced by them. Crew was careful in…read moretheir work. Competitive price. Would use them again.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Scheduled to have windows replaced in the middle of January. The crew that came out did a decent…read morejob overall though there were quite a few times where I wished that they would slow down and check their work more often. Understand that not everything will be perfect but I probably shouldn't have been the one to have to point thing out like basic window operation not being correct, missing exterior caulking, etc. Some issues were fixed the day of install but most needed several service calls to address. As of today (two months later), I am still waiting for two defective windows to be replaced in the kitchen. The front office phone reps were all great as is the service tech that has come out the last three times. I just wish I didn't need to adjust my schedule to accommodate all of these visits. Since I'm still waiting for the original job to be completed, I can't in good conscience leave a review better than two stars. 4/14/26: Windows were completed today. Thank you to Kevin and Aaron for taking my concerns seriously and getting everything done.

I had two broken windows and after securing 3 bids, went with Window World...and I'm SO glad I did…read more Not only were they the most competitive price-wise, but their customer service is unparalleled. One of their technicians (Andy) came out immediately and after measuring both, provided me with different options. He was so thorough, professional, and not in the business to upsell! Their office personnel are extremely communicative, and let me know at all times the status of the project, amount due, etc. The install tech (Darien) was on-time, professional, respectful, and efficient - I was pleasantly surprised when he said he was done (in a couple hours) vs what was originally expected to be a 4-6 hour project. What a truly amazing experience from beginning to end!

Moe did handed my glass replacement quickly and flawlessly…read more With his competitive price and professionalism are awesome. I am sure to call him again whenever I need to have another glass replacement.

Glass Expert did a great job repairing a broken frosted glass cabinet door. Fast service, great…read morecommunication and a very fair price. I recommend this business 100 percent.

Totally recommend! Professional, effecient and great to work with. We love our new slider!read more

I ordered an SDL French exterior door with two sidelights for nearly $8,000 (installation was an…read moreadditional $2,500). Matt, the salesperson, was great throughout the sales process. Unfortunately, everything went downhill after the installation began. The door arrived with a broken pane, gouges, peeling primer, and large globs of adhesive in all four corners of each of the 35 divided-light panes, which would make painting the door extremely difficult. The installation itself was equally disappointing. Throughout the day, I raised concerns about a number of issues, including a bouncy threshold (part of it appeared to be plastic), poorly finished interior trim, damage to my cedar porch floor, a crookedly installed handset, and exterior trim that was uneven in width despite originally being a consistent 4 inches. The installer placed a 6'9" 5x1 cedar trim piece on top of the side trim without securing it, and it fell from a height directly on my head, leaving me with pain, dizziness, and a large bump for 2 weeks. By 6:00 p.m., I asked the installer to stop. The exterior trim was still unfinished, there were gaps of at least 1/4 inch in the interior trim, the door sweep was loose, and blown-in insulation was falling from the gap in top trim, and a large piece of plaster came off from trying to place the door in place. The interior trim had been attached to my lath-and-plaster walls with what appeared to be brad nails, which did not seem adequate to securely hold the trim. I could easily move the trim after it was installed. The next day, Rob, the installation manager, came to inspect the work and took photos. I explained everything in this review above to him. That was two weeks ago. Since then, I have been unable to get any meaningful update despite multiple attempts to contact the company. I emailed and texted the owner without a response, emailed the operations address, and still couldn't get either a response or Rob's direct contact information. I was also told I would receive a call today, but no one reached out. At this point, I'm still waiting to hear what the plan is to correct these issues. Based on my experience, I cannot recommend this company. For a project of this cost, I expected much better workmanship, communication, and follow-through. UPDATE 7/14/2026: I finally received an email from "Operations" requesting my availability for an onsite inspection of the door with the local vendor. Unfortunately, I am still unable to communicate directly with Rob, the operations manager, or the owner of the company. Instead, all communication continues to go through the administrative staff. Initially, the emails were signed with the administrator's name, but they are now simply signed "Operations." I also received emails on a Sunday evening outside of normal business hours. Rather than communicating with me directly, management continues to rely on administrative staff as the intermediary. I find this frustrating because it makes resolving the issue more difficult and leaves me without direct communication from the people responsible for handling my concerns. At this point, I remain disappointed with how this situation has been handled. I hope the onsite inspection finally leads to a resolution.

I cannot say enough good things about this 3 gen local biz. I was so impressed about everything. I…read morehad a vinyl double hung in bedroom and then got a GIGANTIC one for living room. Cannot beat the price and the installation was quick and fit like a glove in this crooked house so the measuring was spot on. Very happy to support them and recommend.

Friendly and knowledgeable. Windorco has served my glass needs for replacement window units and…read moretempered glass panes.

Kirill and his team replaced 8 windows (including 3 large picture windows). He was very responsive…read morein communication, his pricing was quite fair and the quality was top-notch. One of the picture windows arrived from the manufacturer with a decent-sized scratch between the panes but was not noticed until after installation. Kirill immediately contacted Pella for us to facilitate a replacement. Pella contacted us and replaced the window without any issues. I highly recommend Cascade View!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

I've used Stansell Glass twice now, and both experiences were excellent. Their pricing is…read morecompetitive, the service is great, and their workmanship was top-notch. They replaced three large window panes that were fogged up and two patio door panes that were badly scratched, and the results look brand new. The team was easy to work with, professional, reliable, and clearly take pride in their work. It's great to see a stand-up local business that delivers quality and value. Highly recommend them; seriously, these are good, honest, and competent people who work here and deserve every bit of business they get.

Again, yelp to the rescue. We moved into a new home and found that the window above the shower let…read morethe neighbor have a view of our bathroom. Decided on frosted glass of some sort. Went in and spoke to Kathy the receptionist who was ever so helpful and Dan one of the owners. They helped me pick out some glass that would work with smoked on one side and frosted on the other. I tried to see in and it was perfect. They ordered the glass, telling me it might be a few weeks to install since they were booked solid. Not a week later the glass was in and there was a gap in the schedule big enough to let them come and do the work. The installer came, masked and kept social distance. Would recommend them any time.