Customer service lacks customer connection. After a hurricane , I visited their office and…read morerequested 2 delay car payment, after losing my home. No reply was received. How do you do business when you ignore your clients. I will never use them again.

This bank is about 10 years behind. Most things need to be done in person and they aren't flexible…read morelike a small bank should be. The portal is extremely limited. If you want a bank that can help you grow your business, this is "not" it. I don't see any of the benefits they claimed before depositing funds into it.

Demetrius was very professional. He was able to find the car I wanted within my budget and quickly…read more The experience I had at Rent-to-own was better than any experience I've had a a regular dealership.

Rent-2-Own Auto is amazing!!! He were able to help me find my new Jeep Wrangler. I'm Super Happy…read morewith my new ride. I cant wait to take it off roading I'm glad I went with Rent-2-Own Auto from my auto needs.

Recently I received a notice in the mail stating that my card was to be suspended due to the…read moreactivities of some unscrupulous lout on Black Friday. But I shouldn't fear! No! I would get a new card in the mail by 2/18, and until then my compromised card would still work. Here we are on 2/18 and I've still not received my card. So I did the dutiful thing and called the bank. According to them, I have an OLD ADDRESS on file. How can this be? I changed my address IN PERSON at the local branch when my last card expired 8 months ago and I'd not received the replacement. I know that it was changed because not only did I receive the NEW card then, but the POS Verification for Zip code now works with the proper one. After explaining this to the girl on the phone she had no answer. She will send me a new card, shipped via Fed Ex to the Proper Address. It should be here by Friday morning and someone will have to sign for it. I'm OK with that. I just don't get how their systems aren't communicating with each other. The address was changed, I did it in person. I know that I've received a replacement card at my current address before... so... the issue is on their end. They need to work harder at making things seamless for their customers. I don't like having to wait now for my card to come in.

Please reconsider banking here. I am a fairly new customer and have had terrible experiences…read morebanking with GTE. 1. Employees email you and never respond 2. GTE locks your card for every online purchase (over exaggerated, but it feels like it), and they did not notify me of potential fraud. They just shut down your card and automatically decline all transactions. It would be best to offer customers the option to approve or reject a transaction rather than requiring a call. Lord forbid if it is after hours. 3. The employees are untrained, seem as if they just graduated high school, lack empathy, and are outsourced overseas. One person stated another bank's name, lol. Oh, and a "supervisor" I spoke to sounded like he just woke up. Terrible impression. 4. There is no option to receive transaction notifications only for deposits. 5. GTE's website seems as if it were built in 1998. I recommend that people file complaints with the State Attorney's General Office and NCUA. This is how you make change and get a resolution: complain to the regulatory and licensing companies.

Good service! Very good cars! If you are looking for a economic and a good car this is the placeread more

Don't buy nothing here, all vehicles are trash, 28 days after buy a used 2019 kia optima the engine…read moreblowout and they have to replace the motor and many more visits to change parts, sales department are trash they only looking for sell you a dream, go to other dealers DON'T waste your time with this people!!!!

-----UPDATE------ Jessica Jones left to go to a local credit…read moreunion. I wish her the best. This bank changed interest rates (2X) and now I can get better rates locally; which most likely will be done soon. So now my rating is spot on---5th/3rd Bank neithers gets me excited nor makes me upset. More like INDIFFERENT. Stay tuned....

Not my preferred 5/3 location. The first time I arrived here and used the drive through the glazed…read moreopening where you typically see attendants is frosted with a graphic which made it appear as if the place was closed. It took a while for the attendant to answer the call button and I was about to leave. My most recent visit involved some homeless folks camped out one lane over. While I personally felt safe in my vehicle I know this might make some customers feel uneasy. One then walked passed my truck and went over to "use the facilities" at the electrical transformer enclosure. Attendant was nice and I got my business taken care of quickly.

I really thought I had checked in here previously. It has been several years since we've had the…read moreopportunity to stop as we have not needed to be in a brick and mortar location. And this occasion we had to stop and so we made the long drive to Tampa. I originally started banking with Harris back in Chicago and while I've lived around the country I've continued banking with them. It's very convenient having them in the same state for certain transactions and sometimes I wish they had locations closer to us. This is their main branch here in Florida and much has changed since our last visit. I did remember to park in the parking garage but that has changed as well and when I explained it in the bank they were able to go on the computer to take care of my parking for me as it is free for customers. The building itself can be a little confusing if you don't come here frequently as there are so many businesses and it is a multi-level garage. We did fairly easily find the main entrance to the bank and upon entering I noticed that everything had changed. They no longer have teller windows at this location. You just come in and deal with one of the personal bankers who is available. There was no wait for us when we got there and the gentleman took care of our needs with these. With any bank you can have problems but Harris is always been good about handling them well. I haven't had any issue with them for a very long time and I'm very happy with the service I receive.

It's hidden bank. Small, no parking unless you have to do street and pay for it's bank itself is…read morenice and staff are nice and helpful. They do have ATM machine if bank is closed. Careful to park in the street and not pay you'll def get a ticket. I will return here and recommend this branch to others

This bank offers the best customer service EVER in the heart of downtown. You won't be disappointed…read moreto frequent Chase bank at this location.

They changed their billpay and it is a real pain. It used to be a very easy to use system. Now it…read moreis cumbersome and very difficult to use. I dislike it so much that I am very tempted to change banks.

I am a caregiver for my adult disabled son who is unable to…read moreto get a credit card and access to cash is limited, so he has to use a debit card. He has a bank account with Truist and was double charged for a transaction at a gas station. Truist refused to allow us to dispute the charge and demanded we settle it with the merchant. BEWARE that Truist bank will not allow you to dispute fraudulent charges.

I have to admit, I was a little hesitant about walking in because I could see two guys standing…read morearound with tablets and headsets on and I immediately pictured being bombarded with questions about where I bank and pressured to open an account, and as I tiptoed in and looked around, they said hi and were friendly but didn't say anything additionally which I was grateful for. I looked at the menu and found the prices reasonable. I don't know why, but I wasn't expecting anything extraordinary from the coffee. I ordered their blueberry lavender latte with oatmilk and this was sooo good!!! the blueberry lavender flavor was subtle, and the coffee itself good and strong. It's spacious, with various tables throughout the cafe. If I'm ever in the Hyde Park area, I'd definitely walk in again for a good cup of coffee.

Capital One Café…read more Bring a sweater... and your mom with all her financial questions. Let the employees do the heavy lifting and repeat themselves 14 times with a smile instead of you having to. Honestly, it may even keep you in the will. Pro tip: the shelf items are not discounted, but made-to-order drinks are 50% off for cardholders. My mom ordered 2 coffees, a latte, and a pastry to share (some pastries are huge) for the three of us and it was only $10.50. In this economy? Practically a public service. I could sit there all day working or just hanging out. Celebration, Florida desperately needs one because Starbucks is looking a very weak after this experience. They serve Verve Coffee from California -- a roaster that actually knows its way around coffee beans. Smooth, strong, and doesn't taste like it's been sitting on a burner since 7 a.m.

I recently had the pleasure of purchasing a vehicle from Tampa Bay Autonetwork and I couldn't be…read morehappier with the experience! From the moment I walked through the doors, I was greeted with a warm and professional atmosphere that made the car-buying process seamless and stress-free. A huge shoutout to Jen for going above and beyond to make sure I found the perfect car for my needs. She was incredibly knowledgeable, patient, and attentive, answering all of my questions with confidence and care. She took the time to understand what I was looking for and never once made me feel pressured to make a decision. Jen truly made the experience enjoyable, and her expertise and honesty were refreshing. She even followed up after the sale to ensure everything was going smoothly, which speaks volumes about her commitment to customer satisfaction. If you're in the market for a vehicle, I highly recommend Tampa Bay Autonetwork and especially Jen. Exceptional service, an amazing team, and a fantastic selection of vehicles--what more could you ask for? I will definitely be returning for future purchases and recommending them to all my friends and family!

I had an absolutely terrible experience with these people, and will never go back nor ever…read morerecommend them to anybody. After I completed a purchase here, all I needed to do was send them a couple of my last paystubs for proof of income. This wasn't normally a problem, but it was late on a Friday on a holiday weekend and I had trouble getting in touch with somebody from my companies HR department to send these to me. I explained that this might have to wait until the following week. The sales manager absolutely lost his mind with anger. He started cussing me out, using profanity, and even accused me of being an unemployed liar. He asked me "do you even have a job, or did you just say that to get the car?" Totally unacceptable and unprofessional. What a way to treat your paying customers. Eventually I was able to acquire the paperwork he needed from my company, and suddenly they were all nice and friendly again. Yeah, screw you. These are awful people to deal with. Never again.