I hardly write nasty reviews. I'm very saddened by the owner's behavior and how confusing it was…read morethe other day when my fiancé rented a moving truck from Budget/Avis and was told that he could leave the keys if he wanted but there's no Dropbox...and to leave it where he could find it but it could also get stolen. Umm, that's totally weird. So I had to drop it off the next day when they are open on the weekends for only FOUR hours (10 am - 2 pm) b/c he couldn't go. And you get charged $10 if it's late. So basically the owner banks on everyone being late... What we thought was going to be a budget saver of less than $100, ended up costing almost $200 with his insistence on insurance, etc. I unfortunately have to agree with others. We will never rent from this location again. And I'll be reporting him to their headquarters.

So it all started when I reserved a 26' truck online. So the next day I go to the location before…read moreit opens to make sure they had a truck on the lot for me. Which they had two. So I go get breakfast and come back, when I get there I walk into the sears car shop, and ask about the truck. They point to the back of there show room. The sears guy says "he probably won't shoot you for walking behind the counter. " So the rental shop is about as big as a broom closet. And there's a sign on the counter saying that the rental employee is "detailing cars for sears " I thought that was strange especially since they weren't connected. So then this man appears and I explain I made a reservation for a 26' truck. And the man told me he didn't care he doesn't have a truck for me. So I said well I paid for it. And he said no all I did was put my credit card on file. I asked why would it let me make a reservation if you don't have truck for me to rent ? He told me that I could make a reservation in front of him and he still wouldn't have a truck for me. At this point in getting up set and I ask if he can check some where else because I needed a truck I was on a time line. Which he responded he didn't have access to that. So I asked how do I get a truck ? He responded I would have to call the budget customer service number And he couldn't help me. Which I did and they didn't have a truck in the portland area. I express my dissatisfaction with them and how I was on a time line and now I would have to find something else. But I was astonished at how rude this guy was to me. I don't understand why budget / Avis lets him represent there company.

Very helpful! I would give it a 5 start if it wasn't…read morebecause of the credit card issue, not everyone has credit cards people!!

They rented me a car for Uber rides. They car wreaked of body odor. They wouldn't refund my money…read moreor put me in a more suitable car.

**Terrible Experience at Highway 99 Enterprise - Completely Lacking in Compassion and Customer…read moreService** I want to warn others about the Highway 99 Enterprise location and their manager's appalling treatment of customers in difficult situations. After my car was broken into and my purse and wallet stolen, I was already traumatized and dealing with the exhausting process of replacing everything - closing bank accounts, getting a new driver's license, and filing police reports. When my car went to the shop, my insurance reserved a rental for me at this location. I called ahead to explain that I only had a temporary paper license from the DMV and offered to bring my passport and any other documentation needed. The Oregon DMV confirmed over the phone that my temporary license was completely valid. I even went into the local DMV office in person to see if there was anything else I could do, but they assured me that what I had should absolutely be accepted for rental purposes. The manager at Highway 99 flatly refused to help me. He insisted I needed a physical license with my photo - something the DMV explained would require me to start the entire process over and pay additional expedited fees (since they use a third party for processing and couldn't refund what I'd already paid). Throughout our interaction, this manager showed ZERO compassion. He spoke to me coldly and condescendingly, as if my situation was just an inconvenience to him. There was no attempt to find a solution or show any understanding for what I'd been through. When I asked if my husband could rent the car instead, he said yes but then incorrectly claimed I couldn't drive it without a physical license. This was completely false - my insurance confirmed that Oregon law allows me to drive any car I'm insured for with my temporary license. He was either ignorant of the law or deliberately misleading me. I left feeling defeated and violated all over again. This manager's cold, rude, and dismissive attitude made an already horrible week even worse. There appears to be no training in customer service or basic human empathy at this location. After calling a relative who works for Enterprise, I tried the Canyon Road location in Beaverton instead. The difference was night and day - they were sympathetic, accommodating, and even came to my house for pickup. They found a way to help me without any issues. **DO NOT use the Highway 99 Enterprise location if you have any complications or need understanding staff.** The manager there will not help you, will not show compassion, and will make you feel worse about an already bad situation. Drive the extra miles to Canyon Road or any other location - it's worth it to be treated like an actual human being. Zero stars if I could give it. Absolutely shameful customer service.

Mark was so helpful and professional and the team was so kind from picking me up to handing me the…read morerental. I appreciated the timeliness and cleanliness and kindness of everyone there! Thanks again for a great experience!

This is an awesome place to rent a car. :-) very kind and helpful. Will definitely come backread more

From the owner: We specialize in renting to adults 18 plus. Call now to reserve.A rental car from Autoline…read moreRent-A-Car is perfect for road trips, airport travel, or to get around town on the weekends. Visit our convenient neighborhood car rental location in Portland. We have Full Size Cars, Economy, SUVs, Minivans, and Luxury cars.

We've used our local Hertz (Tigard) for renting a car on planned longer road trips. The manager is…read morevery nice and they have always provided a great car at a decent price. The only downside I've encountered is they are closed on Sat/Sun. Because they are limited inventory, it's a good idea to check in with them on the day before your rental to make sure they have "your choice of car" available if that's important to you? Never thought I'd be Yelping a car rental. Cars are always clean and reliable - what more can you ask for?

Had the best experience at this location. I wasn't able to catch the representatives name, but I…read morewas there on 9/4 at 2:30 PM. Not only was he extremely helpful, but in a day and age where receiving above and beyond customer service is rare, he went above and beyond and just want him to be recognized.

What a great car service company. I work in aviation and book cars all over the world and these…read moreguys are the real deal. Great communication. Good price they say what it cost and charge of what they say. Finally a special shout out Dilshad! He drove my wife from the airport to our hotel and then back a few days later. He was prompt professional and kind. My wife said it had to be one of the nicest Driver she's ever met and made her feel very comfortable. Way to go Delta Town car and Dilshad!

Best town car service in town I have been using them for more than 1 years all the cars new. And…read more clean best customer service fast respond. with knowledgeable driver, I recommend 100%

Ahmed did a great job. He arrived five minutes early, and he was friendly and helpful in getting me…read moreto the airport in Portland. I was especially impressed when he reacted quickly (and without panic) to a driver who suddenly veered into our lane. Ahmed definitely avoided what could have been a bad accident. I also was happy with Mark Car Service in making the arrangements for their service. They responded quickly to my questions, and sent reminders a day ahead. I would definitely recommend this company.

Excellent service! Dan arrived on time and was a delight to talk to on the way to my appointment…read more Highly recommended! Thank you Dan.

Amazing service! Hamid is always on time and has driven us to the airport, for wine tours, to…read moredinner, and to Timbers and Blazer games. Even our last minute calls are received with courtesy and professionalism.

We had six people with lots of luggage. Hamid and his partner showed up early with two clean…read morevehicles. He was more reasonable and easier to book than Uber. Uber kept raising their prices and Black Town Car was a great value with great service. We will book again.