Exceptional Service at Canyon Road Enterprise - Zac and Team Went Above and Beyond…read more After my car was broken into and my purse and wallet stolen, I was already dealing with the trauma of feeling violated while navigating the exhausting process of replacing everything - closing bank accounts, getting a new driver's license, and filing police reports. When my car went to the shop, I reserved a rental through my insurance at the Highway 99 Enterprise location. I called ahead to explain my situation and that I only had a temporary paper license from the DMV. I offered to bring my passport and any other documentation needed. The Oregon DMV confirmed over the phone that my temporary license and supporting documents were sufficient for verification. I even went into the local DMV office in person to see if there was anything else I could do, but they assured me that what I had was completely valid and should be accepted. However, the manager at Highway 99 flatly refused, insisting I needed a physical license with my photo - something the DMV said would require starting the entire process over and paying additional expedited fees since they use a third party for processing and couldn't refund what I'd already paid. Throughout this interaction, the manager showed zero compassion, speaking to me coldly as if my situation was just an inconvenience to him. Even when I asked if my husband could rent the car for me, he incorrectly stated I couldn't drive it without a physical license (which my insurance confirmed was false - Oregon law allows me to drive any car I'm insured for with my temporary license). I left feeling defeated and violated all over again. Thankfully, a relative who works for Enterprise suggested I try another location. When I called Canyon Road in Beaverton, it was like night and day. The manager and Zac (who's in the management training program) were immediately sympathetic and accommodating. They found a way to verify my identity without bending any rules and got me into a rental car. They even came to my house for pickup to ensure I was completely taken care of during this difficult time. The contrast between locations was striking - where Highway 99's manager was cold and dismissive, the Canyon Road team showed genuine care and understanding. Zac and the manager (I wish I could remember his name!) turned one of my worst weeks into a moment where I felt heard and helped. I cannot recommend the Canyon Road Enterprise location highly enough. If you need a rental car in the Beaverton area, this is the team you want - professional, compassionate, and genuinely committed to customer service. Thank you to the entire Canyon Road team for restoring my faith in customer service during such a challenging time. Kym

Great experience at this Enterprise location. From moment of arrival the staff was friendly and…read morehelpful, the vehicle they provided was reliable and comfy, and Zach also gave us a follow up call after the vehicle return to make sure we had a pleasant experience. Great to see businesses operate like this and highly recommend. Also their prices were way more competitive than airport rentals. Thank you Zach and Enterprise Beaverton Oregon!

I hardly write nasty reviews. I'm very saddened by the owner's behavior and how confusing it was…read morethe other day when my fiancé rented a moving truck from Budget/Avis and was told that he could leave the keys if he wanted but there's no Dropbox...and to leave it where he could find it but it could also get stolen. Umm, that's totally weird. So I had to drop it off the next day when they are open on the weekends for only FOUR hours (10 am - 2 pm) b/c he couldn't go. And you get charged $10 if it's late. So basically the owner banks on everyone being late... What we thought was going to be a budget saver of less than $100, ended up costing almost $200 with his insistence on insurance, etc. I unfortunately have to agree with others. We will never rent from this location again. And I'll be reporting him to their headquarters.

So it all started when I reserved a 26' truck online. So the next day I go to the location before…read moreit opens to make sure they had a truck on the lot for me. Which they had two. So I go get breakfast and come back, when I get there I walk into the sears car shop, and ask about the truck. They point to the back of there show room. The sears guy says "he probably won't shoot you for walking behind the counter. " So the rental shop is about as big as a broom closet. And there's a sign on the counter saying that the rental employee is "detailing cars for sears " I thought that was strange especially since they weren't connected. So then this man appears and I explain I made a reservation for a 26' truck. And the man told me he didn't care he doesn't have a truck for me. So I said well I paid for it. And he said no all I did was put my credit card on file. I asked why would it let me make a reservation if you don't have truck for me to rent ? He told me that I could make a reservation in front of him and he still wouldn't have a truck for me. At this point in getting up set and I ask if he can check some where else because I needed a truck I was on a time line. Which he responded he didn't have access to that. So I asked how do I get a truck ? He responded I would have to call the budget customer service number And he couldn't help me. Which I did and they didn't have a truck in the portland area. I express my dissatisfaction with them and how I was on a time line and now I would have to find something else. But I was astonished at how rude this guy was to me. I don't understand why budget / Avis lets him represent there company.

Beware of this company location. They were very unprofessional. I reserved a rental suv Tahoe on…read moreFeb 26th for March 22nd pick up. They told me on the day of pick that they did not have a suv Tahoe available for me. Didn't even bother looking other alternatives to help . I was suppose to fly out of Seattle that same day. Ended up scrambling around to find my self a rental to get to Seattle for my trip. Never again book with this location.

They require commercial vehicle insurance so don't trust any of the online quotes. Booked a…read morereservation and then when we showed up at office they added $250+ commercial insurance Also charge for a spouse Would not recommend booking a moving truck with them. Stick to U-Haul or Penske

So I sent Rent A Center Customer Service an email containing the text of this review. I received…read morean email stating that my issue had been escalated to the stores District Manager and to allow 48 business hours for a response. That was on November 7th. Since then I have received two calls from the same store manager who I made it clear to in our last conversation that I would never again do business with them again. He even called me back after I hung up on him. When I called Customer Service to follow up on my complaint I was told by the girl that she would be happy to give the district manager a "courtesy" call in hopes that maybe he could speak with me today. I told her that as the company has not followed through on promises made TWICE now I have very little expectation of anything coming of it.

Don't rent here simply the worst place ever.Worst customer service noting but frustration.Washer…read moredoesn't work,kreey person delivered the W&D.Tried to buy a laptop Kimberly just messes around pretending she doesn't know what your talking about.Wanted to call me back when I told her whicjh laptop made it very simple for her.

What a great car service company. I work in aviation and book cars all over the world and these…read moreguys are the real deal. Great communication. Good price they say what it cost and charge of what they say. Finally a special shout out Dilshad! He drove my wife from the airport to our hotel and then back a few days later. He was prompt professional and kind. My wife said it had to be one of the nicest Driver she's ever met and made her feel very comfortable. Way to go Delta Town car and Dilshad!

Best town car service in town I have been using them for more than 1 years all the cars new. And…read more clean best customer service fast respond. with knowledgeable driver, I recommend 100%

Ahmed did a great job. He arrived five minutes early, and he was friendly and helpful in getting me…read moreto the airport in Portland. I was especially impressed when he reacted quickly (and without panic) to a driver who suddenly veered into our lane. Ahmed definitely avoided what could have been a bad accident. I also was happy with Mark Car Service in making the arrangements for their service. They responded quickly to my questions, and sent reminders a day ahead. I would definitely recommend this company.

Dan responded to my request for a quote via Yelp within minutes and the cost was super reasonable…read more He was on time and personable, even with our 4:30am pick up time. I think it was his son who picked us up for our return trip home a week later. Our flight landed 15 minutes early and he was already at PDX, parked and waiting for us. He also was very friendly with just the right amount of conversation, and he didn't even bat an eye at my 49.5 pound suitcase! We felt comfortable and safe, and the vehicles were nice, clean, and comfortable. We will definitely use them again.

The transportation for medical rides is horrific! Unprofessional.Unable to read or speak English in…read morea way that the client is understood.Lazy.

From the owner: Our company provides courteous,reliable transportation at reasonable price within all of Oregon…read more Our vehicles are in excellent conditions and our drivers are professionals with many years of experience.

Horrible service and I will never use enterprise again. I don't want to go into details but they're…read moregod awful. I called corporate and they didn't even call back for three weeks

I had a great experience in renting from ERAC Exotics in Beaverton. Sabrina and Kyle gave me…read moreexceptional service. Over the course of my rental contract I was able to drive two different vehicles and both were super clean and excellent to drive. If you're looking for a high-end vehicle to rent, give them your business, you won't regret it.