I have visited and purchased many times. This company always gets me the best deals, service, and…read moreexactly what I was looking for. I was in search of a group from Elements Furniture and I found it here for the best price.

They did an outstanding job for me. I needed furniture and bedding for my relative at a senior…read moreliving facility right away. Nicole picked out everything I needed and when I arrived everything was great. They delivered it 2 days later. When the bed was too high they immediately sent two men who lowered the bed, it is perfect. Highly recommend.

My wife and I just purchased a beautiful sectional at Carol House Furniture in Valley Park, and it…read morewas a wonderful experience! FIVE STAR ALL THE WAY! We first met Dave our salesman, while browsing and thought we found the right sectional within a short time of looking and sitting on multiple pieces. Dave suggested that we could have a designer come to our home and help us by creating a 3-dimensional layout of our great room to be certain that the sofa would fit properly as well as help with other decorative insights. Danielle came to our home within a few days, measured everything, knew all about this sofa, answered all of our questions and concerns, told us about their incredible protection plan and discussed prices for each sectional option. We followed up with her a few days later when she showed us multiple angles of our room with a 3-D created version of how the sofa would look with our current room furniture. There was never any pressure to buy it. We did some additional shopping online at "high end" nationally recognized furniture stores and in some local furniture stores to see if any other better options were available to us as well as cost comparing and then, were totally convinced that the sectional at Carol House was the best choice for ALL the right reasons. We also met the store manager, Chris, who answered additional questions we had. He was so nice too. A follow-up review will be written once they deliver our custom sectional in 10 weeks. Stay tuned. Thank you for such a wonderful experience, Danielle and Carol House Furniture! We will HIGHLY RECOMMEND you to our friends! Ray and Lori Davis Town and Country, Missouri

I just like to add when Montage makes a MESS they have perfected the process…read more Settlement check mailed 12/21/26 Never received Request for direct deposit 2/4/26 Oh we can't see where it is 2/18/26 and if we saw it then it would take another 30 days not the 2/21/26 date that you had been given because it always takes 30 days. Well I have nothing but time to tell the world just how half/ass your customer service is. Might want to hire fifth graders- they might be able to get it right. I know they could have walked my check to my house in three months time. Hell I could have walked to get it in that period of time - as it appears you just can't get it RIGHT. Can't mail Can't direct deposit can't find important documents - why are you even open.

We got a recliner. It's okay. It seems that most of the service technicians don't have a clue…read more Except for the last one. Trying to resolve a problem for over two months. The technician for today never showed up, but lied to his supervisor that he left here a half hour ago. No missed calls, texts, emails, and nothing on my ring camera. So now we have to wait a couple of weeks for the next available appointment. It took me over an hour between chatting and phone calls to accomplish this. When I called, I had two hangups. Had to call a third time. I now have a headache from all of this nonsense. The sales department is great, but the service dept. is as bad as it can possibly be. I don't know if I would ever purchase anything from Bob's again.

I regularly purchase furniture for rental properties and have never had such a frustrating delivery…read moreexperience as I did with Bob's in St. Ann, MO. On the second attempt to deliver, I clearly requested an hour's notice since I don't live at the property. Instead, I received a text less than 15 minutes before their arrival at 8:30 a.m. -- no consideration or proactive communication. They knew the day before that I was the second stop and could have easily notified me sooner. There was zero mention that someone had to be physically present at the property -- not in the store, not in the confirmation email, and not in any of the text messages. I even had a door code ready and was available by phone, but that wasn't acceptable to them either. The communication failures at every stage -- in-store, via text, and during delivery coordination -- were unacceptable. This will be the last time I purchase from Bob's. If you value clear communication and reliable delivery, I'd recommend looking elsewhere.

My fiance and I bought a king size mattress set (with box spring) from here about two weeks ago and…read moreI felt our experience was so great I must leave a review. We have been on the search for a bed for about six months now, and have not found anything that worked for both of us, but wouldn't break the bank. Prior to this we bought a mattress from Mattress Firm for well over $2k and it sucked. It sunk within 2 months and we had to fight them tooth and nail to replace it, and they finally did - WITH THE SAME BED, which did the same thing. Before buying this bed we hadn't had a decent nights sleep in almost two years... very exhausting and aggravating. Firstly the store is something out of my dreams, it has every piece of furniture your could hope for (classy furniture even), for a super affordable price. I spied about 3 other things I will be back to buy after we move! Two weeks prior to our visit we bought an Italian leather couch from Ashley's and paid almost 2k for it (dual recliner with cup holder/electronic device port) and I wish that we would have found this place first. It had a couch that looked almost the exact same for 1/3 the price! Granted not as many bells and whistles but too good a price to beat for essentially the same product. Anyhow, I digress - back to the bed. Due to our shotty bed my fiance (at time of purchase) had severe back problems from sinking so badly. He went in expecting to be disappointed (he can be hard to please), but the sales men/women were super attentive and accommodating. We tried the same 5 beds probably 50 different times and no one heckled us to make a decision. Finally we decided on a bed and they promptly strapped it onto the roof of my Kia Soul and off we went! The store GM addressed our worries regarding the warranty and assured us that if the bed did start to sink, we may return it for a DIFFERENT bed (our big concern, considering the last place would only replace with the same crappy product). After all was said and done we walked out with a king sized mattress, box spring, and mattress cover for under $700. We have slept like babies every night since we bought it. Five stars for staff helpfulness, product options, product quality, and easiness of purchase. Would definitely recommend to a friend, and we WILL be back!

The service the furniture everything I love about American freight I love the customer service…read moretheir furniture and

I decided to stop by Home Decor while I was in the area for furniture. Soon as I walked in I was…read moregreeted by Rebecca and if I had any questions to let her know. So as I walked through the store trying to decide on the proper furniture for my new home Rebecca approached me and asked if I was ok. I told her what I was looking for and what my budget was and she stayed with me showing me different bedroom sets for my kids room, and living room. By the time I left I had everything I needed for my home well in my budget. So I wanted to give a special thanks to Miss Rebecca at the Hazelwood location for all your help and to keep up the good work!! Great customer service and the excellent knowledge of all the furniture from Rebecca is what will keep people like myself Coming back for all my furniture needs and makes you refer people to the business as well.

They sent parts of a storage bed no drawers no headboard always tell me computer is down for 5…read moremonths wont take the rail back they say because of covid so I am stuck with a frame Customer service is really bad

Was looking for a floor lamp. Visited a cpl local furniture stores only to be told they don't sell…read morelamps. Walked in to this store, and immediately I liked it. Was able to find a floor lamp in no time. They offer a lot of beautiful furniture and furnishings. Service was great, their store layout was nice. Shop local.

Five stars for sure! Barb and Cathie were very helpful with choosing chairs and getting information…read moreregarding warranty and fabric care. Tony and Gary delivered and set up chairs in record time. The sale price was an added bonus! New Frontier makes shopping local easy. Thanks! Mike and Toni V.