Touchtone has been around a good while, has a strong sales pitch and signs up local complexes for…read moreproperty management and accounting services. We have seen long time companies gone and them in.. then also gone also for one - very shortly. If a complex is demanding it may not be a match. They lean toward the accounting aspect. They are not boots on the ground. They are offsite and can coordinate sending of documents more than anything, at their reliable but measured pace. They serve a key function where an on site manager often will not be able to keep up with paperwork. That being said.. Any complex should also keep an onsite person for calls during or after 5 pm and not defer to TTPM. Polite and courteous most of the time. They were ok on a closing with documents but took far too long to get things going with calls all needing to be returned. No person picks up. My thoughts are to manage this type of work for so many units - would be to have a receptionist that always picks up and transfers call in CASE of an emergency etc.

Parents passed estate took a while to pay oha fees. put lien on and charged excessive penalties…read moreand attorney fees.

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

Andrew is very professional, he calls back right away, which i so important to me.. Andrew is…read moreextremely knowledgeable with information needed. We trust him to get the job done..

Would like to personally thank Andrew from Brookhaven Expeditors and the nice woman at the office…read morewho was always pleasant. I was closing on a home and of course without fail the CO for the pool was not in place. Andrew told me not to worry as I still did. It got done in a timely fashion- we closed and everyone was happy. I never have experienced someone with this much knowledge and efficiency before especially dealing with the town! Highly recommend!

Worst group of realtors. I'd rather have a root canal done by a used car salesman than list a house…read morewith them. One of the owners is a bully. I had called from my job one day to ask a question about listing fees and blocked my number because I didn't want sales people calling me. Somehow the owner not only got my number but got my name and address as well as other family members info and called me back and wouldn't let me off the phone. I had to hang up on him. They listed a house for my parents and never once even did an open house! For the listing fees they charge they did nothing! If you want to actually sell your house do not list with them. If you like to get bullied or feel like you're dealing with a used car salesman then they're your realtors.

H and G Realty has been a blessing to our family. We purchased our first home with them in 1983!…read moreSince then two of my brothers and my sister purchased homes with them. Most recently both my son and daughter purchased their first beautiful homes from them. Sean Hough and Rich Bitzer have been helping my family for almost 40 years! We really appreciate their knowledge of the community and were impressed with the prompt communication and personal touch with each purchase. We have also always been pleased with the full service of the agency. All of my family used the mortgage company they recommended. We could not have asked for a more professional company. They have earned our trust and any future business moving forward Rich and Sharon Weeks

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

Shoreline has been a great resource for us. We live in California, so we rely on them to take care…read moreof our house in Madison, CT. Reliable, professional, knowledgeable and at a reasonable price! Knowing Shoreline is on the job helps us sleep at night!

Shoreline Home Management and Titus Agee offer "POMG" Peace of Mind Guaranteed ( a nod to Bill…read moreSavitt). We use Shoreline Home Management to oversee our rental property. No matter the issue, no matter the time of day or night, Titus takes care of the problem. He is very prompt at responding to requests and getting them done. He oversees the landscaping/lawn and plowing so they are done on time. We have also used Shoreline Home Management to check on our home in the winter while we were down south. Titus is trustworthy and reliable.

Buyers beware. While trying to purchase a condo under their management, we were repeatedly…read moremisinformed by everyone from the front desk to Mary regarding the bylaws on subletting. Thankfully, our attorney pushed them to review their own rules, which clearly state that subletting is not allowed--despite Cory and Mary both telling us it was permitted. It was obvious they were unaware of their own written policies. The experience was utterly incompetent, and they were nearly impossible to reach throughout the process. I never go out of my way to write a review, but this was infuriating enough to make me make sure word gets out.

Due to an overall lack of transparency and assessing the community members more than their stated…read morecost increases, I am not comfortable with this company managing my property. They are effectively increasing our common charges by about 100% because of an incident that occurred years ago and has not been rectified. It was claimed that they cannot get reasonable insurance quotes because there is an open claim. If I were an insurance company and I saw that they have not been handling this issue properly, I would not want to offer insurance either. So at a community meeting addressing the large and rushed assessment, I held up a sign while everyone was leaving that said "fire corrupt management". As Dave from HPM walked up to me I stated "it's not personal". He then threatened to sue me personally for defamation of character. The management company serves at the pleasure of the homeowner, not the other way around.

We've used Jim's services for several years now, and are very happy with the work he's done for us…read more His team is quick and the yard always looks it's best. He's done several plantings for us and helped us with several random projects that have always been handled with the utmost care for our yard and gardens. I would HIGHLY recommend P&M to anyone looking for landscaping.

Highly recommend Seacoast Property Management. They are highly organized, respond quickly, and…read moretreat my home as if it was their own.

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.