I been coming to this good will on and off since 2017. Its in Rancho Bernardo California on poway…read morerd. The staff are always professional and polite. Welcome you as you come in. For a second hand store its a really nice one . Its price do to the area its in. I found some good deals there. Tge have almost every thing. Got a fan that clips on a seat for 4 dollars. Have a good selection of short shirts and pants . Lots of cds and dad's. Stuff animals. Lots of ladies clothing shoes . They do take donations. Highly recommend them and I will be back. Thank you to the staff at Good will Rancho Bernardo California.

Thank you Beatriz for the excellent customer service!…read more The selection is hit or kiss but you need to be patient and walk up and down the aisles. There's so much value to be found here. Whether you are buying for you or your family or to resell, insee tons of people coming in for the later. I'll be back again as I have more to donate. Remember to always pay it forward.

BEWARE!!!! GO ELSEWHERE!!!…read more Another bad experience with the rude guy! Dropped off a large bag of clothes (some brand new and not cheap!) and some miscellaneous items. I ask for a receipt. He rudely says "what??" I repeat it. He proceeds to tear open the trash bag to inspect the items. All of this while he smokes a cigarette blowing smoke in my direction. Opens the box that had a clock in it. Very rudely. And of course he did his routine walk off when he sees you pulling up. Salvation Army, do better. It is reprehensible to have an employee of yours treat people who are tying to do good be treated this way!

Horrible experience. I believe I encountered The "rude guy" mentioned in other reviews. Walked away…read morewhen I pulled up. I unloaded bags of very nice things (clothes, shoes, housewares, blankets). Had to walk through what felt like garbage and asked for receipt. He was eating pizza and said "how am I supposed to know what you dropped off?" He came out and literally pushed over two of my bags of clothes so they toppled onto the ground. Went back into trailer saying nothing. I was about to leave and he came out and handed me a blank receipt and walked away. My guess is my 8 bags of nicely folded clothes, shoes, housewares will end up in some garbage dumpster rather in the hands of people who could use some support. Absolutely disgusting. Don't bother. Either find another place (Goodwill has been great and I regret not going back there) or toss your beautiful things in the trash.

At the end of a parking lot. Just some guys sitting in chairs to take donations and throw the stuff…read moreinto bins. Was super creepy, kind of looks like the guys live there.

I appreciate how hard everyone at this location works! They always greet me with a smile on their…read morefaces, thanks for working so hard even though you're outdoors all day! It means a lot that you care so much for our community

Always finding good things and I highly recommended for everyone prices could be lowerread more

I've been coming to this thrift store for over 15 years. It used to be my go‑to spot because it was…read moreclose to home, and I could always find cute, unique pieces at great prices. The store is still very clean, thoughtfully organized, and the staff are genuinely kind, but the pricing has become unrealistic. Many items now cost more than what I can find brand‑new at Marshalls or TJ Maxx. I was honestly shocked to see a St. John suit set priced at $500. I want to keep supporting this place, but the value just isn't there anymore. If the store adjusted its pricing to better reflect secondhand value, I think it would bring back more shoppers and help business overall. If you're hoping to find treasures at true thrift‑store prices, this may not be the right shop for you.

Came here with my friends and they were having a book sale. Such a great, cost-effective way to…read moreshare the gift of reading when books are just $1. A fantastic deal and great service to boot. Thank you.

During one of my many frequent trips to the Poway Library I happen to meet up with Bob, one of the…read morevolunteers working at the Friends of the Poway Library Bookstore. Bob quickly reminded me that Thursdays are "Thrifty Thursdays" at the book store, with BOGO (buy one, get one) item specials. This Thrifty Thursday was BOGO on Children's items. Bob is a great resource and reminded me that the bookstore sells some donated items directly on Amazon to benefit their nonprofit. Here's a link to their Amazon online store: https://www.amazon.com/s?me=A2O157D83984P3&marketplaceID=ATVPDKIKX0DER If you stop by the Friends of the Poway Library Bookstore, be sure to pop in and "hi" to Bob and tell him Mark sent ya! I'm sure he would get a kick out of it knowing that Yelpers care to stop by.

Fantastic choices of men's, & women's clothing at great prices...always something new to discover…read more Upscale things unlike Goodwill & S.Army. They have a $1,$3, etc rack out front with really nice items. Take a look, you'll be pleasantly surprised!!

Beautiful things reasonably priced for resale making it a pleasure to shop there…read more Enjoy! I did and found several new treasures.

I love this store. Their customer service is great! They have an Instagram page in which they post…read moresome items and I was able to buy a Chargers crewneck and also a Chargers windbreaker from the 90s! The neck I was able to purchase through Square online and then I went in person to the store yesterday. I love supporting small businesses and this one is family/POC owned! They have a wide variety of items from baseball, basketball, hockey jerseys and more. This place is truly a hidden gem. I would say so far the value of items is pretty good. A lot of them are vintage and they are definitely reselling for much more than what the original item would be but hey... You pay to play right? lol they are also dog friendly, I brought my dog Gigi along with me and we were welcomed so nicely! i'll definitely be continue to shop here. The only thing that sucks is depending on the time of day, parking is terrible. There is additional parking though behind the store.

Service was kind and helpful. Great assortment and…read morecategorized clothing, sports gear, jerseys, and hats. I needed a few college t-shirts/sweatshirts and I found 2. Both in great condition and clean, so I didn't mind paying the $70. I would definitely recommend them if you're looking for something specific. Categorizing is the easiest way to shop thrift, really appreciated it; made shopping easier.

this is a great location, they are just a bit pricey. but their selection is great and the people…read moreare very kind.

friendly employees but man, they really price free things they get donated for so much. They had…read moreLululemon, i get it the brand sells. But these leggings were KO. Pulling in the women area, threading apart and even holes and they still wanted 22$ for them. another pair only had threading issues. You get these for free and not everyone resells. They do sell fake and are aware as from what one employee told me that they are aware a specific item was not authentic which is illegal by law. Thankfully you can go next door to the goodwill and pick up the same brands without them falling apart like crazy for the fraction of from this store pricing. better condition next door and they will even reason with a price