Ms. Cheryl is the best!!! We love her and are always so happy to see her! Fantastic person all around

Ms. Cheryl is an outstanding concierge. She is always welcoming, attentive, and goes above and beyond to make sure everyone feels taken care of. Her professionalism and kindness make a difference. We are lucky to have her. read more

I moved into RESA about 6 months ago and I've had such a great experience living here. The entire team, Jada, Crystal, Mercedes and James are always so friendly and professional. All of my maintenance needs are handled quickly and efficiently and the building is always clean. Love it here & would/have referred my friends! read more

I've posted this elsewhere, but this is a well-meaning staff and you don't always find that. They do try to be responsive. But they've had some months long challenges enforcing community standards around sanitary issues. Trash being left in areas and sitting there across multiple days, drawing flies and making common spaces smell like trash. I love my apartment I've been here for over two years, but it's it's gotten a little frustrating lately. I have overlooked other issues like the problem with the garage entry/exit sensor only working intermittently for the past two years. I really do like my apartment, but I might have to find somewhere else to live. read more

RESA - Trash - Apartments Near Me - Washington, DC, District of Columbia

I waited to write this review till after I moved out because I want to be 100% honest and also till after I got a chance to experience the entirety of the apartment (from moving in to living there to moving out). Really 3.5/5 but the concierge (James, Crystal- who now works at leasing) bumped it up to 4. I lived here for a total of 2 years. The move in process and my first year here was great- I loved the management, neighbors, concierge etc. I was super impressed with Bozzuto as a whole However, I cant say the same for my second year. 1. While technically not Resa's fault- the constructions on 2 fronts of the property is just too much- both started in the second year of my lease- not just the noise (everyday except Sunday, construction start at 7am sharp) but also blocking of Patterson st. To get into the parking garage, I have to make a U-turn on N capital every single day which is very inconvenient. Also, constant construction trucks traffic 2. The frequent struggle to get the garage sensor to sense my tag. No joke- I have seen 3 cars backed up waiting to get out... the first car was going back and forth for a good 3-5 mins till the sensor finally sensed his tag. Every time I contacted the office, I was told they are working on it but months and years go by.. still same issue. At one point, management said to pay for a ticket if we get stuck at getting out of the first gate and they will reimburse us- but the one time that happened to me, leasing office required proofs, detailed description of what happened with promise to "look into what happened".. but few months later still no answer.. the other time, I got stuck and can't get out because even the pay machine didnt work... 3. Constant turn over of management and concierge. My first year here, I used to know the building manager, leasing staff and concierge but not my second year... beside crystal and james, I literally know no one else in the leasing team or concierge. New management team didn't seem to be interested in getting to know the existing residents 4. While advertised as non-smoking property, I have smelled more and more weed throughout the building. Management had sent "emails".. but to me, the problem is unfortunately still there 5. Amenity- I think after a couple of years, wear and tear of furnitures are starting to show.. for instance, the mat at the gym, bar handle have tears and looked pretty worn. 6. Guest parkings- there isn't really one. Your guest will be expected to pay $16/day for retail parking or on the street which as you imagine, have to be constantly moved. Don't get me wrong- I have listed the negatives but there are definitely positives- the maintenance team is pretty prompt and responsive. Overall, common area is very clean. Great roof top. If the second year is as good as first year- I would definitively give this place a solid 4.5-5/5! read more

The caliber of this building has declined significantly since 2020 and I hope management and Bozzuto are willing to make the necessary improvements. -Construction is inevitable in this area but this building is surrounded by construction (with another project breaking ground soon). Going on 3 years of zero peace. And they start at 7am prompt on Saturdays, so you can kiss sleeping in goodbye. -The walkway to the building entrance could be reimagined to consider the residents who actually live in the building instead of catering to the massive patio of the restaurant downstairs. The patio gates should be pulled in to expand the tiny walkway residents have to use to come and go. The walkway near the restaurant patio also needs to be pressure washed more regularly as does the meander leading into the building. It's a nice mix of food, spilled cocktails and dog pee at all times. Residents take their dogs out in front of the building and let them pee on the stone walkway/entryway. It's disgusting. Bottom line, the entry to the building should be more welcoming to residents. -The floors of the elevators could use more attention from a cleanliness perspective. Especially on weekends. Typically on weekends, the elevator floors are sticky, stained and need to be mopped (which usually doesn't happen until Monday). It's really disgusting. My guess is the elevator floors are not clean during this time due to all of the rooftop lounge and pool partying that happens over the weekend. Either way, the cleaning crew should be on site during the weekends. -The parking garage entry/exit point is inconsistent at best. One or both garages (private resident entry gate or the large garage door on Patterson) is frequently under repair. The sensors for the private gate don't work well which results in residents having to pull up and reverse several times for the sensor to read and the gate to open. I have gone round and round with management on this and they always give an excuse (transponder voltage, sensor placement). Vehicle break-ins are in issue as well. Bottom line, the garage needs to be addressed. It's a safety issue at this point. For $185/mo, residents should be able to come and go quickly and safely (especially with car jackings at an all time high in DC) and not have to linger in the dark on Patterson St until the concierge lets them in. -The loading dock for move-in/move-out is horrible. I'll leave it at that. -Smoke free building but I constantly smell marijuana. I used to report it but eventually realized nothing would ever be done to address it, so I live with it. -I've recently noticed a group of unsupervised children running up and down the halls of my floor, playing (loudly), coming and going on the elevator with no adult present and asking concierge and residents to buzz them up because they don't have a security fob. -The rooftop is an issue. So many large, loud parties that go on past 10pm on weekends. The parties are so loud, I can hear the noise from my apt several floors down. Quiet hours are not enforced most of the time and I can't quite figure out why that is. -M St & Patterson St are a complete nuisance. People hang out all hours of the day and night and the streets are constantly littered with trash. The building is really at the point where a security guard should be present. RESA is the most expensive building in the neighborhood, so more attention should be given to logistics and details. It's not the "Alchemy of Sanctuary" they advertise it to be and if you note the ratings, many of them are from people who have only toured the building. Read the real reviews from residents if you're considering a move to this property. The property management (front office) has experienced a tremendous amount of turnover since I've lived here (almost 3 years), which I believe has allowed bad behavior from residents and some RESA staff to go unnoticed or unchecked. read more

I have been living the Resa for just over a year now and I absolutely LOVE it. I looked at about 10 other apartments across the city when I was looking to move, and when I walked into the apartment at Resa, I knew this was it for me and I haven't been disappointed. The building and apartments are very modern, lots of sunlight and very minimalist/Scandinavian design which I like. Crystal helped with the leasing process and was so helpful, kind and patient with all my questions. Since moving in I'm been even more pleased with my decision to live at Resa. The staff, from the leasing office, to the front desk (shout out to James who is amazing!) to the maintenance crew has been fantastic. Emails with the leasing office are always answered in a timely fashion, the front desk staff is superb always helpful with packages/deliveries, etc. Within days of moving in, James knew my name and apt # for retrieving packages and I was so impressed! The maintenance staff is also great. The few times I've had an issue and submitted a request, they've been there within a few hours (sometimes within an hour) and are so nice. The building also hosts a lot of events for the Resa community. such as a Superbowl Sunday party, Happy hours, comedy nights, brunch, etc. These events really bring the community together and make living here a very pleasant atmosphere. Lastly, I will say I like how quiet the building is overall. Yes it is across from some constructions currently, but I am talking about inside the apartments themselves. It appears to me to be primarily working professionals living here and I don't hear a lot of parties or noise from my neighbors or in the hallways. So if you're looking for a calm place to live, this it is in my opinion. read more

If you are an animal lover, PLEASE consider living elsewhere. Details are below: -- I was visiting the building with a friend over the weekend; it was a beautiful night, and they just wanted to show me their rooftop. I had my four-month-old puppy with me, so not having known the building's policy prohibiting pets on the roof, I brought my puppy along with me. Within seconds of arriving on the roof, we were immediately approached by James the Concierge, who was arranging furniture in the lounge. Rather than gently reminding me of the building's policy on pets, James the Concierge gestured aggressively at a small sign on the window on the far side of the room that stated "No Pets Allowed on the Roof." My friend and I apologized profusely, and headed downstairs in the elevator. Had the story ended there, it would have been a fairly mundane occurrence: we weren't aware of the pet policy, and James the Concierge, though ill-mannered, was just doing his job in relaying it to us. But what happened next was beyond unprofessional. Since it was communicated to us that there were no pets allowed on the roof of RESA, my friend and I went to the building's courtyard with my dog. The courtyard was empty, save for a couple having dinner on the couch, and there was no visible signage on pet policy in the courtyard. So we figured we might sit down there for a few minutes and enjoy the evening. Less than five minutes after we went down to the courtyard, James the Concierge approached us. I'm not sure how he knew that we were down there, but it would appear that he followed us down from the roof, with the intention of ensuring that we were not on the building's premises with my four-month-old puppy. "I warned you both," he began. "Absolutely no pets on the premises." He turned to my friend and demanded to know her apartment number, presumably to attempt to incur some sort of punishment against her with building management. This was the first time we had ever been in a common space with the dog, so this seemed like a fairly stern outcome for a first-time offense. The situation was extremely uncomfortable for the two of us, and the couple sitting beside us who were witnessing the encounter. It was plainly apparent that James the Concierge had followed us both down to the courtyard with the intention of picking a fight. Now, if pets are indeed not permitted on the building premises, there is a way to communicate that and to maintain an air of kindness and professionalism. I have been living in Washington D.C. for the last five years and I can assure you that I have never been treated so poorly by building staff in my life. This man, James the Concierge, was either having a horrific day, despises animals, or is simply unfit to do his job. And it's quite possible that it was all three. Please, I implore you, when you are looking for a community to build your home - ESPECIALLY if you are an animal lover - consider my experience at RESA. There are dozens of other buildings in Noma that welcome dogs and cats into their community - Anthology, AVA, Senate Square, 100K, among others. Any place that would condone and encourage this sort of treatment by their staff is not somewhere I would ever want to live, or visit for that manner. I am sick to my stomach. read more

RESA - Apartments Near Me - Washington, DC, District of Columbia

Here with my friend and Crystal was more than attentive. She made our less than ideal situation phenomenal. 5 stars for crystal!

I've been living here since October 2020. My experience is truly great with all staff members. They've been very helpful to make my stay plesent, especially as I'm non-US citizen and I need sometimes more help in communication. Buliding is amazing, with bright common areas that always bring some positive vibes...it makes working from home enjoyable. Thank you Resa and Resa team for wonderful 2+ years. read more

I have lived at Resa for the last six months or so, I've really enjoyed my time here and love the concierge staff. The common areas are cleaned consistently and always in great condition. Any maintenance issues that come up are dealt with quickly and with a friendly attitude. The staff is amazing and will take great care of you. read more

Leasing process was extremely easy and seamless. Customer service here is as good as it gets honestly. The common spaces are great and amenities are really great in comparison to the area. Only cons are the constant construction in the area and lack of guest parking. read more

Where to start... First and foremost, safety. Many of the building doors have faulty sensors that the management staff refuses to acknowledge. The concierge shared that multiple run into the exit doors daily. They fixed the gym doors, why not the doors on the main entrance? The garage doors have been hit multiple times. The sensors have been re-worked many times but they are still not catching. You have to back in/out on a busy street. Many residents have asked for clickers but the management staff has refused. The building next door has clickers and there have been no issues to my knowledge. Huge safety concern. As I gingerly approached the door yesterday, fully engaging the break, the garage door began to open and lip of the garage door caught my bumper and ripped off my license plate, cracking my bumper. YOU NEED TO GET SO CLOSE.. Rather than doing the right thing and fixing the bumper, the building refused. I'm planning on submitting a claim to my insurance and letting them handle it. Really sad, Resa. All of the garage doors are a problem. It once took me 15 minutes to get out of the garage- they're constantly reworking them and making excuses. I have NO equity in this building, I'm not paying $2800 for a one bedroom to have this sort of thing inconvenience me. This is a luxury building that advertises tranquility- first world problem, ya.. but we should get what we are paying for . Multiple friends have shared with me that the washers are also ruining their clothes. I'm unsure how in my 28 years of doing laundry that I'm just starting to have issues but here we are. Again, the building claims no responsibility and lies that other residents have not complained, when INFACT that have. After filing MULTIPLE complaints about about a resident on my floor smoking pot, he eventually set a fire on his stove and I haven't seen him since. Smelling smoke and seeing firemen on my floor- that was a curious 2am fire drill. Architecturally a great building, concierge staff are amazing, gym meets all of my needs and the location is good. Issues: building is not safe, management is apathetic and there are many other options available for this kind of service. AVOID read more

Its the middle of winter and our hot water is out. This happens every few months and takes awhile to fix. I don't get why it keeps being a problem. I'm tired of taking cold showers. read more

Moved in July 2019 right after it opened. We originally were signing at a different building but toured Resa at a friend's recommendation and made the decision to switch that weekend. Beautiful building and aesthetic. It is another modern, upscale apartment building in DC, but without the abrasive overly millenial vibe. Somehow feels a bit more young professional and adult. The staff are awesome - not only are they very responsive and friendly, but legit just cool, good people. Gym is great and has a fun design. Rooftop is beautiful with a great view, and cool upstairs space. Being so close to a grocery and a metro is fantastic, and a quick walk to Union Market and H street areas beyond NoMa. Also, as far as apartment building sponsored events, they have the best - I actually attend them versus avoiding them as I've done at other buildings. Highly recommend. read more

Incompetent.... Hardest management company to deal with and can communicate within. A timely manner unless you continuously bring it up. They'll also prick and pry to every little dime even when it does t make sense or the timing is because of their default to answer quickly. I was in an unfortunate domestic violence incident that occurrd onsite and literally had to reach out to Buzzoto corporate to get an a response. Told me I used the wrong email but it indeed was the right one.... read more

I've been at Resa for almost two years now and I can truly say I don't see myself leaving anytime soon. The building and the apartments are absolutely beautiful and the location is perfect for anyone who enjoys exploring the city. On top of that, everyone on staff is kind and responsive. It's gonna take a lot for me to want to leave. read more

I've lived in RESA for about a year and a half and love it here. The staff is always very friendly and willing to offer a helping hand when it comes to receiving/sending packages, print requests, maintenance requests, etc. Special shout-out to one of the Concierge agents (Jasmine) who is super nice and doesn't hesitate to help in any circumstance. Thank you! read more

New resident but love it already. All of the concierges are friendly and helpful. Maintenance requests have been taken care of quickly. Common areas always clean. read more

There is a gate to get into the garage that is supposed to open when you have a resident tag. This gate has not opened for me multiple times and charged me an overnight rate for the garage. This is on top of the monthly garage payment I already make. The management team does not help with getting refunds. You have to contact a third party garage company that takes ages to get the refund back to you. Sometimes they just ignore the refund email. I don't get why this has become a problem I have to keep dealing with when I pay monthly to park in this garage already. read more

The garage never works on the first try. The only road that leads to it is always blocked by construction vehicles. There are always people waiting around the garage trying to find ways to follow residents in. The building next door had to hire a security truck to stay outside their garage. read more

Thin walls and construction on all sides. Not good for light sleepers or work from home jobs. Work starts early and goes most the day. Makes the roof not fun to be on. read more

What is going on with this place? Back when this building was relatively new, it was a great place to live. As soon as the building filled up and they changed management, it's been a complete mess. Management is extremely unhelpful and unorganized. When something goes wrong, they are unreliable, they make false promises, they don't follow through, and they're dishonest - unprofessional all around. They get monthly charges for tenants wrong repeatedly, and then they fight tooth and nail when you bring it to their attention that they've charged your account incorrectly. There are tons of buildings in the area - I have lived in several of them - there is no reason to give your business to one that is so poorly managed. The only saving grace for this place is Crystal behind the front desk and Mike in the maintenance team. But as soon as you need to deal with management, good luck, whatever you need from them is not getting done. It's especially insulting when you're paying $3,000 per month in rent, and they can't follow through on a single thing and they're dishonest to your face on top of it. Bozzuto needs to take a close look at this building and figure out why it has deteriorated so much in the last year. read more

This building is beautiful, the staff are extremely nice and treat all needs with urgency. The common areas are always so clean and the leasing team is extremely helpful. read more

Just no... crime, drugs, bad area, rude staff, non responsive management team, loud construction. I don't think it's worth the price you pay.The building is literally across the street from the projects so theres people just hanging around the corners and it very dangerous at night in my opinion. The staff is pretty rude especially the main concierge all the reviews about him are true. You're constantly battling with with construction workers and the craziness of 2m right next door to get out the building. I moved in the winter and the leasing agent flat out lied by said that the "loudest part of the construction was over" and after talking to other new resident at the time we all came to the conclusion they weren't transparent. The construction has gotten obnoxiously worse and they aren't going to be done anytime soon so Monday - Saturday from 7am to 5am prepare to hear everything..... Management is slow to respond to regarding anything you bring to their attention and trying to move out and leave is a nightmare. There is a reason why there are so many empty units. Someone had to say something but good luck RESA trying to fill those. AND NO I WILL NOT REACH OUT TO DISCUSS...... read more

I moved into my studio at RESA in the fall. Christina at the leasing office was so friendly, extremely responsive, and helped me find exactly what I was looking for. I've yet to find any other place in DC with the same quality of living and amenities for the price I'm paying. I haven't had a chance to use the pool yet (maintenance and cold weather), but the rooftop and other common spaces are fantastic! The gym is great and it's been really nice having a gym to go to during COVID (w/ limited occupancy, masks mandatory, etc.). Every member of the staff, from the concierges to the maintenance team, is so nice and friendly. read more

The RESA is such a great place to live. Have never met a kinder leasing office and front desk! It's safe, secure and central to so many good places to eat and shop. read more

This is truly the first apartment building I've lived in that deserves 5 stars. We toured all the apartment complexes in NoMa and no spot matched what you get for this price. The staff are extremely friendly, maintenance is extremely responsive to requests, the gym is top-notch, the apartments look amazing, the location is superb (the best Happy Hour in DC is the Oyster Bar below the apartment), and it feels like home. I'm extremely glad we chose RESA to be our home. read more