I really don't know why I didn't stay here last year, when I was in this exact same area for the…read moreexat same trip. With taxes and fees included, each member of my party wound up paying roughly $220 per night. And when we made the booking, the price here was basically on par with the other hotel I was at previously, which is almost in the exact same location, but the Herndon-Reston Hampton Inn is orders of magnitude better, and I think I have found my go-to spot whenever work sends me back to this neck of the woods. There is nothing niche, or overtly different at this place you won't find in other sorts of hotels. It is very run of the mill in terms of what types of rooms you find, and I found the accomodations to be in fantastic shape, very clean and tidy, so definitely have to tip my hat to the hard working cleaning staff. The beds are comfy, and whatever water heater system they have here is outstanding, since it was basically instant even on upper floors. Plus the internet strength here is pretty good. And I generally really like their decor and aesthetics in this building. The ammenities, too, are ones you see across the board, but they just seem to be much more accessible and well organized. There is a gym and indoor pool, open well into the evening. The guest laundry room is incredibly useful for those of us staying beyond just a couple nights. There is a conference room available, and business center to cater to any printing or computer needs. And the in-house, self-checkout store has pretty much everything you need; snacks, drinks, grown-up-beverages, toiletries, laundry soap, first aid, etc. And in the morning, the complimentary breakfast is a very nice way to start the day. The couple things I found which really sets this place above others I've visited are the customer service and the location. The folks at the front counter were friendly and helpful in the extreme, especially Aidan, who was manning the desk in the evening. The area this hotel is located in I also count as a plus. While certainly not a scenic part of town, you have access to a very nice walking trail just outside the property. And there is also a complex of buildings across the street, a 5-10 minute walk, filled with fantastic little restaurants and an outstanding brewery. And it is a very quick and easy drive to get to the Dulles Airport, or onto the freeway. All in all, this place certainly has left a good impression. Any possible complaints I may have are just nitpicks. Though I would advise potential guests to be careful these days with all the construction going on around the premises, as it makes driving, parking, and walking on the sidewalks a bit difficult. But other than that, I'm giving this Hampton Inn the best review I can. Looking forward to my next stay.

223- Stayed here while in the area for a convention. Upon utilizing the Hilton Honors app on my…read morephone - I did see that there are several Hilton properties within the region - all of which are within 10-15min drive. The prices varied but this clicked all my boxes: newer build, within driving distance, and a good price. This one did not disappoint. The room was very large, and had a desk and a couch, along with a wet bar as soon as you walk in. The bathroom was clean and very nice, though the paint on the ceiling in the one corner in the shower was chilling. We had 4 mornings of breakfast - all of which were a nice variety: open faced bagel sandwiches, sausage gravy, omelettes, and eggs. They also have a nice waffle bar as well and fresh fruit and oatmeal - the standard with these locations. Staff was nice as well. I noticed they had a pool too - but didn't bring my floaties. Overall - one of the nicest Hamptons I have stayed at and would highly recommend this one for the price and everything included.

The hotel was perfectly located and served our needs. I wanted to make a special note thanking…read moreRicardo for his amazing assistance during our stay. I had the misfortune of breaking my ankle while in VA. I was struggling horribly with the crutches provided at the hospital. I'm 63 so crutches are no easy task. Ricardo noticed me struggling and appeared out of nowhere with a wheelchair! My entire visit to VA was to allow me to attend my son's graduation. Without Ricardo this simply would not have happened. Thank you Ricardo for being such an amazing and caring person. Fairfield is so lucky to have you!! We will always remember your kindness.

Basic hotel, with a grocery store and restaurants within walking distance. Took me awhile to…read morefigure out that although the thermostat is operating, it doesn't control the HVAC unit near the window, you actually have manually change the temp on the unit. TV channel lineup is very limited, 9 channels or so plus showtime. Bathroom sink is outside bathroom, next to room door, which gives it a cheap motel feel. Complimentary breakfast is good.

Great hotel. Great location. Felt safe…read more This is my second time staying at this hotel. I love that it is tucked back. It has always been fairly quiet. This trip I have notice a lot of upgrades and renovations. The rooms served a purpose for me a few years ago and they continue to do so. I'm loving all the fresh updates. The breakfast/lounge area is nice. Hues of blues, browns, silver and ivory's throughout. The room is spacious enough. I generally use my rooms to sleep in when I travel around. Then unwind at night watching tv after a shower. The water pressure was great, and the water stayed hot the whole time. My room was clean! I do sometimes go around and wipe down heavily touched areas just in case. But that's preference. The breakfast was great. It's simple. But, attention to detail was noticed. It was always wiped down from crumbs and restocked up to a certain point. The staff I came into contact with were polite, engaging and kind. Easy location as well. Overall a great stay and will stay again.

Had a great stay at the Homewood Suites. The hotel is located in an industrial park type area which…read morewas very quiet. Staff friendly and helpful. The room is a nice size with a well thought out layout - comfy and made for a nice stay. Complimentary hot breakfast served. My husband said this will be his hotel of choice in future when he's in town on business.

Lovely room. We had a few great meals in The Capital Burger. The kale salad is super. The burgers…read moreare old school delicious beef. Excellent service.

I did not stay here as a guest but last night attended a large, catered event (A gala) and felt…read morecompelled to write about the lamentable food services here. Overall the hotel is beautifully decorated and impeccably clean. The support and service staff were friendly and welcoming; but, having attended such events before, I felt this business was woefully underprepared for the amount of guests in attendance. The area was cramped and crowded, full of people during cocktail hour so perhaps it was not the ideal venue for such an event. The rooms and hallways in which we were installed were very loud. The Hors d'oeuvres were elegantly arranged on small tables, but did not have much in the way of variety - sliced vegetables, hummus and babaganoush. For the open bar, options were limited. But what was REALLY terrible, was the food and service in the ballroom. I'm a vegetarian, and the plated option was a SINGLE roasted carrot on a bed of what was what I assume was hummus liberally doused with liquid smoke, 2-3 sliced brussels sprouts with the stems still on, and 3 cubes of baked sweet potato. It was hardly edible and would have served better as a side plate (versus a plated dinner) - not to mention the absolute lack of protein in the meal. Typically pasta dishes are served at events like this, which would have sufficed. Additionally, wine bottles were placed upon each table, but we sat in the ballroom for 2+ hours and never had our water glasses refilled. All in all, I would not recommend this venue for a large event as they seem ill prepared to adequately host large parties, and offer lamentable food options that are likely not worth the price. I can only imagine what the organization paid.

Great place it's clean and people are friendly. The food is good, the service it great too.read more

Stayed here a couple of years ago in the early fall and had a really good experience. The…read moretwo-bedroom suites are usually the way to go. I love a Hyatt House, generally, but I'm often impressed by some of the ones that sit in the middle of what seems like nowhere. This location is actually pretty legit. It's within five minutes of a number of dining spots in the area. This time I know, however, I was not impressed by my stay. When we arrive, the landscaping team was cleaning up the front area and they were blowing leaves and rocks and things right at the car and didn't really give us time to even pass by to go inside the building. We hopped out the car. They stopped for a split second, and they immediately got right back to business. We got hit by little pieces of tiny rock, dust, and leaves. Anyway, check in was fine. The young woman at the front desk was nice at check-in. However, she wasn't nice later. Later, I called down to request a blanket and pillow because we were missing a few items from our room. She didn't answer my call at first. But she called me back like 10 minutes later. When she called back, midway through explaining what I needed, she rudely interrupted me while I was making my request and said, "you actually do have blankets and a pillow. They're in your closet." Actually, tho? Girl... I informed her that we'd check that there were no blankets. After a very long pause, she said, "well you can come down here and get them." Now, hear me out, I know I was not at a five star hotel. However, I also know I did not book a Rodeway Inn. And I've stayed at many a HH and never had the front desk not even offer to bring something up, especially they'd forgotten. 20 minutes later, I've just never had that experience. I ended up going down. Scarlett an hour and a half later, he got a call from the front desk. The same young woman was now accusing us of "stomping around." She informed us that they'd "received complaints" and then said nothing more. When I probed, she said the room below us said there was noise coming from upstairs that sounded like stomping. There was literally NO stomping happening and when I told her that, she said, " well is your child playing around or something?" Girl, bye. First of all, I'm very aware of what MY child is doing and if she had been jumping around or playing, I would've admitted that and corrected her. But maybe you're referring to the ONE sound that was made when we moved a chair that YOUR HOTEL had blocking the walkway in the living room area of the suite. When I told her my child was doing nothing and that we moved a chair like 15 minutes ago, I went for a long time before saying, "have a good night." Cleanliness: now, I always do my own bit of cleaning at hotels, especially when there are suites and bathtubs involved. The bathtub in our suite, it was very little cleaning must be done to that particular time regularly because there was so much hair that did not belong to anyone in our family along with obvious dirt that came up and pulled in the tub after I scrubbed. So disgusting. Overall, I can pretty confidently say that I would not stay here again. I really appreciate good service and cleanliness.

This hotel is in a great location. Amenities are Ok. the rooms are great, very spacious and the…read morebed is delightful.

Took two nights here where $100 per night ( $200 total) was charged on top of the fee and then 8…read moredays later, still no refund of $200 credited back to my card. I tried calling and no one returns your call to explain when or if ever, you'll get your deposit on top of their fees back. Terrible customer service, and a sneaky way hotels like this one which seem to give an unusually low price through Hotels.com or Super.com, really make it up on the back end by simply keeping the deposit. This hotel is a smoke and mirrors on the outside everything looks great, but digging deeper, you'll see the issues of cleanliness and customer service lacking. Skip this one.

Pretty solid experience so far at this inn. Rates were pretty normal for the area and when I…read morechecked in today, there were no issues with finding my reservation and getting myself situated. Having to login with a Bonvoy account for free wifi ($8.95 if not) was a little annoying for some of my coworkers but I had an account so it wasn't that big of a deal. The rooms are very spacious and mine was quite clean and orderly when I came in. The bathroom was also clean upon arrival. I haven't had any issues with noise and if I don't update this review by the end of my three day stay assume that there are no issues. This Suites location is very nicely situated next to a whole array of restaurants and even a mall so that is super convenient. Would recommend for a business trip!

I went to the website to book and was transferred unknowingly to a 3rd party booking…read morereservation.com, email from lodging.com and reservation ended up being thru price line. Used my cash app visa, instead of my bank card. Rep did name wrong and email wrong. Hotel could not find reservations paid 181.18. contacted hotel and cash app, they did not help hung up. MARRIOT STAFF WAS AMAZING !!!Hershel, Ahnwar, Fatima, Jeffery, Kenny and Judy. all tried to help. Including emailing me and returning calls. I had to rebook. Christine was able to find 2 reservations for me when I only needed 1. The Amazing Manager Shukri RESOLVED the double booking, was very patient and kind. I ended up extending my stay. The staff at this Marriott went far above what was necessary. the hotel itself I had a heating issues and tv connectivity, those were correctes I was given another room. All rooms were clean, roomy, had sleeper sofa, fridge etc. Bed slept wonderfully, I will be ordering the sheets from their website. The shower had great pressure with double shower heads. The breakfast was amazing Judy, the young lady hostess was very kind and attentive. I have mobility issues and she helped and made sure I had all I needed as well as the other guest. The food was the best I've ever had at a hotel. The restaurant staff kept food plentiful, hot and fresh.. I highly recommend this location and will be rebooking for the another weekend on a girl's trip..

Love this Sheraton! Rooms are beautiful and beds are comfortable. Close to Reston Town Center and…read morethey offer shuttle service to Metro station. Shout out to my shuttle driver Harris. He got me back to the hotel safely. The entire staff is very friendly. The club lounge breakfast was great. Love the espresso coffee machine too! Great location!

This was the first time staying at this hotel and it did not disappoint. They went above and beyond…read moreto accommodate my stay.. There was plenty of hot water and the room was nice and quiet. Staff was pleasant and genuinely seemed to care that I had a good stay.I would not hesitate to stay there again.. Also, the shuttle drivers were great!!Thank you Sheraton for a beautiful stay!!

I had a quick work trip, only spent 2 nights, but the management at the hotel was awesome. I…read morebrought up some things and they immediately remedied it. The courtesy shuttle that picked me up from the airport was a great bonus to have as well. All of the staff in the hotel were professional, courteous and always there for any questions I had. The bistro in the lobby had amazing food. The bistro staff was awesome and the food was delicious. I had the breakfast burrito, the chicken ceaser salad, chicken and bacon quesadilla and the chicken flatbread. If I come back for a work trip again, I'm definitely booking here. Keep up the great customer service!!!

Great hotel, great price (thanks to online researching), and great location. For the first time in…read morea long time, we found a hotel where the bed slept like the one we have at home. There was no weird smells, noisy neighbors, animals barking all night. Extremely pleasant stay. Would certainly consider returning should the opportunity present itself.

The front door has a handicap operator on it and the doors open nicely and smoothly. Glad it works…read more Someone keeps a battery in there I am sure! Good job! The front lobby looks nice. Nice furniture. New floor. The first room I got put in smelled like mildew. So he got me a different room. This one is fine. It's adequate. The credit card machine charged me for someone else's charge. He says he cancelled it. My credit card showed the charge. So that's something I am going to need to track and follow up on. I like the water in the lobby with the lemons in it. The bathroom door in my room is gross and needs to be scrubbed down and sanitized. The bed mattresses need to be rotated. The ice bucket has water in it so I am trying to drain that out. Laundry on the second floor. The public bathroom for folks checking in who really need to use a bathroom has so much toilet paper smooshed in it that I couldn't use it. Gross. The back door didn't want to close. Or lock. I don't like being in a hotel when the doors that should be locked don't close or lock. We will see how this one goes. Will update the review now and then until I check out. Hope breakfast is good !

Room and lobby were generally very clean. Bathroom was clean and in very good condition, so it's…read morenot a bad place to sleep I observed something that looked like plastic peeling off the surface of the waffle maker. I'm assuming it's the nonstick surface deteriorating. Previous waffle was cooked on and could not be removed. Ice water in the lobby with lemons or oranges is a nice touch. Advertised breakfast until 10:00. By 9:45 they were out of sausage, eggs, orange juice, apple juice, and coffee.