I am writing to formally report a deeply disturbing and dangerous incident involving the individual…read morepictured below, who appears to be operating a tow truck on behalf of your company. Without any provocation, this individual verbally assaulted me and then attempted to ram my vehicle. The situation escalated further when he deliberately positioned his tow truck in front of my car, using it to intimidate and threaten me. He proceeded to move the tow platform toward my vehicle in a manner that strongly suggested an intent to strike it. The entire encounter was alarming and left me shaken. At no point was his behavior justified or appropriate. I remain uncertain as to his exact intentions, whether he intended to damage my vehicle, force entry, or otherwise harm me, but his actions were aggressive, erratic, and posed a clear safety risk. This incident occurred in the CVS parking lot located at 375 Queen Anne Road in Teaneck. Conduct of this nature is completely unacceptable, particularly from someone entrusted with operating a large commercial vehicle on public streets. I urge you to take this matter seriously and investigate it promptly. No one should have to experience this level of intimidation or danger.

Richie's towing is most responsive among 5 towing services I have requested…read more He was very reliable and provided best service. Strongly recommend.

I needed my car towed to a friend's place to get some work done. Called the night before, he was…read moreupfront and told he that he wasn't going to be available and was dope enough to refer me to someone else. The day arrives and I decide to reach out again and as luck would have it he just became available. I got a good quote and within 30 mins he was ready for the pick up and was able to get me to my destination safely and quickly. I really enjoyed our conversation. So thankful for the help!!!

Broke down 7 hrs from home. AAA jerked me around for 4 hrs till car rental was closed said…read morecouldn't ride in AAA tow truck. Then Danny called to setup tow and the rainbow appeared. Courteous, quick. Made my night. Fixed my car and was on my way. Shame I m not a local.

My car was stuck at the side of the high way and the young boy that drives the truck in the picture…read morewas so rude while towing my car to the next exit. I don't recommend this company very bad experience with the driver. Hopefully the have nicer and respectful drivers within the company.

After calling three other tow trucking services who didn't pick up when we called, found this…read morenumber whose location was a little farther out. Arrived much quicker than expected. Excellent service.

Thank you for providing your services at a reasonable price, for being reliable and communicating…read moreregularly about the progress of my car. I will definitely be returning when I need additional services!!

Update: After I left the previous comment I've had more surprises pop up from damage that was done…read moreto my car. My car is a 13 year old car, but it didn't have a red interior that was "sun damaged" when dropped off. My driver seat didn't break because it was a 2010 car. I never dropped the car off with a broken driver seat . FYI In order to adjust the seats you touch the buttons on the door not the chair itself. This would be known to techs that work on Mercedes regularly. When you mentioned that I never came in for a smoke smell, of course I didn't. When I mentioned the smoke smell you told me "oh that's a problem". Yet it wasn't even addressed. That's real safe. I also didn't come in for all the problems that were created to my car like a slow start up when originally my car had a strong start up prior to being worked on. My fuel gauge was also working and I was able to tell how much gas I had in my tank. After you replaced my fuel pump I was losing a significant amount of gas which was displayed by the gas gauge and I called you on my drive to work to complain about the problem. That same day I smelled the smoke smell and my car almost didn't start up to get back home. I had just gotten my car from you the day prior. I dropped off my car for you to " fix the fuel gauge" and now the problem was worse than the second time. How does my car get worse every time it gets worked on at your shop. When someone fixes something it's supposed to fix the problem not create new ones that weren't there upon drop off. Go ahead tell me that it's all because it's a 2010 car. My car was in great shape and running great prior to being dropped off and worked on at your shop. Since my last previous review my car now sounds like something is loose when you start it up. As each day unfolds day by day new problems pop up after you guys worked on it. I recommend you get techs who are skilled in Mercedes Benz before they work on them, you're only damaging them if not. The amount of ways that all of this has ruined my life is in more ways than I care to write about on here.

Very good service. They fixed my breaks quick and efficiently. My breaks feel new. Respectfully…read morethis spot is a hidden gem. I would pull up again.

Best service ever great staff and great prices family favorite will continue to go back and…read morestrongly recommend everybody Togo there