I would give them zero stars as they made a mistake by taking $350.00 cash I gave them to deposit,…read moreand they didn't, and continued to take $350.00 out of my account. This was May 8, 2025. It is now a week later and I still do not have my money back. Freaking cashier did a horrible job. Also if you try to call them, good luck because they are short staffed and NO ONE ANSWERS THE PHONE. When you finally get through, you Are told they will call you back but NEVER DO. THIS BANK SUCKS AND THEY HAVE NO CUSTOMER SERVICE -- it was all their fault but I am the one paying the price

Thank God Almighty I'm free at last, free at last…read moreBye, bye Wells Fargo This review is not so much for this particular location of Wells Fargo as it is for Wells Fargo as a whole and they suck on the hole. Go back 7 years ago or so and I arranged for an auto loan through Wells Fargo with a private seller on Car Soup. Went to the WF location in Eden Prairie to finalize the deal. What should have been a half hour (tops) deal ended up being a three hour ordeal. They could not get in contact with the regional office or corporate office or wherever in order to finalize the transaction. While we are waiting and waiting, the Wells Fargo lackey there pulls me aside and solicits me for a personal line of credit. Told him no, not interested. Thought that would be the end of that. Week later or so get a letter from Wells Fargo saying thank you for opening your personal line of credit. WTF? That shady mofo. This was many years before they got completely busted on this bullshit business practice. I knew back then I wanted nothing to do with them anymore. Unfortunately, I had my mortgage with them. Ugh. Transfered all my money to my local credit union, but kept a shell checking account for many years. Finally got rid of the mortgage and decided to be done with them. Went in to the local branch to cash in some coins and close it all out. Get to the front of the line and told they don't have the change counting machines anymore. Are you f'ing kidding me? This is 2017 and you are going backwards. Instead, they make you count and roll your own change before they will give you cash. The gal that I closed out my account with was friendly enough, but insisted on counting and rolling the coins for me. I was like if it is going to be more than five minutes, no. She persisted, and I relented and Wells Fargo wasted another half hour of my life. So glad to be done with them. Bank small and local! Peace!

Every time I speak to someone on the phone, they're kind of rude. I'm at 3 phone calls with the…read moresame experience. They are fine in person, so that's good. I don't know what is going on with the people who answer the phones, but it's bad enough that I think I'm going to close my account and go somewhere else. I have had better customer service elsewhere.

Great business banking relationship! They have super rates on checking, savings, and CDs.read more

Chris at AskUSBank in Washington State (?) solved my problem in two days, restoring my faith in…read morehumanity. Many thanks go to him and all who helped retrieve my stolen money. It took a few months but I am very grateful. Thank you again.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Love this bank. This branch especially is very clean, nice and has an awesome Keurig coffee machine…read morein the waiting room. I like it much better than the busy St. Paul location.

Not a bank. An open to the public credit union…read more We joined Star Choice CU when the Bloomington branch was opened. We moved from TCF bank, as TCF had just started charging customers for having a checking account balance fall below a set $ avg. per month. We have opened savings, checking, credit accounts and have had (4) car loans through them. The customer service is like what one would expect in a small town. Thank you Joe Wabs. The rates I have received are far lower than any around. And general fees are less than any bank. Do some research. Visit their office (It may seem relaxed, because it is). Glad we found them!

Star Choice is great. Both of my kids got car loans with no credit history or co-signer. The…read morepeople are always super friendly and recognize me by name. I love this Credit Union!

Alyssa and Amanda helped me and they were able to get me what I wanted…read moreThey were very kind and knowledgeable I would recommend them

Called to inquire about a home equity loan and was transferred to one loan officer who transferred…read moreme a second to leave a voicemail. I left a voicemail and it was not returned. The following day I called back and was told they were busy and I was on the return call schedule

Amazing customer service! Love doing business with MYCU!! Many new locations are opening which make…read moreit even easier to do my banking!

Anyone that is or was banking with My Credit Union should check their credit report. We have loans…read morethru them and have them automatically withdrawn from our checking account so they are absolutely NEVER LATE!!! and according to our credit report the credit union is reporting that we are up to 120 days late on our loans which has dropped my husband's credit score almost 80 points in just 1 day. Went to credit union on Lyndale avenue and they said they are aware of the issue if we need or want to apply for a loan somewhere else those people could just call them. WTF!!! This could affect us if we were looking at purchasing a home or car or anything right now or in the near further. For them to just act like it wasn't a huge deal!!!