I went to get my car inspected at the Autosmith the other day. Not because I heard good things…read more(just the opposite), but because I was feeling lazy and the Autosmith is close. They inspected it right away, and found that I needed new springs in the front--they said mine were broken. Their two options to fix the issue would have cost me approximately $615 (the "cheap" option) to $665. Well, folks, Tracey Phelps doesn't have $700 kickin' around, so I got a second opinion. My boyfriend, Jake, took a gander at the springs and being a car guy, noticed that the springs WEREN'T BROKEN AT ALL. The paint was peeling off, but otherwise totally fine! He then told me that the Autosmith tried to rip him off in the past and that I should head over to Bob's Auto in Essex. All in all, it cost me $65 for an oil change and inspection at Bob's Auto, as opposed to ten times that at Autosmith for work that I didn't even need. I know Autosmith is trying to expand and pay for their new stuff, but can they give their neighbors a break? I can't afford to pay for your new shop, and neither can most of us in this cruddy recession.

My family and I recently moved to Essex and received a coupon for a free oil change to Autosmith…read more Normally I do my own oil changes and wouldn't bother, but I figured why not. I was glad to see they found an issue in my front end (go figure with the wonderful roads in VT) while doing the oil change. It cost a bit more than a free oil change, but was certainly reasonable and the service was very prompt. Thank you again and I would recommend anyone to try them out for fair prices and honest quality.

Miles made a long trip on short notice and saved the day. He kept us updated along the way and…read moreeverything went smooth. We're fortunate we found him.

When the key in my Honda Civic stopped working (I couldn't turn the key and start the car) I was…read morereally stuck. We were at a trail head in Huntington, far from everything. I was lucky to find Miles and he came right out and gave me a hand. He towed the vehicle to AutoMaster where I got the problem fixed. Miles was professional and thorough and I always felt like I was in good hands.

Justin and his team at TJ's hooked me up big time. I came into town from 300 miles away on a…read moreSaturday night and the next morning at the hotel I found that I had a flat tire. Being a Sunday I was lucky that I was able to find a shop that not only was open, but who was able to help me! Justin was able to fix my tire quickly and get me back to the weekend, and at a great price. He was a pleasure to deal with, and I would definitely recommend TJ's without reservation to whoever may be in need of auto service in Burlington!

Honest and good work. They won't do service that isn't needed and they filled up my tires for me…read moresince they were already looking at the car. My go to in Burlington, especially since as a college aged women I have had some bad experiences at other auto shops.

When you have your 2nd flat tire of the week; no repaired spare in the trunk; on a Friday night; no…read moreAAA; & a sick partner at home in bed ... who are you gonna call? I got lucky; but if you're smart, you'll call Kevin Deal 1st ~ he showed up in 20 min; removed blown tire; knew how to get a right sized, little used spare for $50 for my 2011 Saab; and charged only an hour $$ for his work. Honest, able, friendly & fair... who are you gonna call? Thanks, Kevin for 'showing up' when it really mattered for this stranger in serious road-side distress. No need to depend on good luck in the dark. Better call Kevin! Dan Anderson Montpelier, Vermont

From the owner: Towing and roadside service that also offers mechanical and auto body repairs specifically rust…read morerepair!

I had a flat tire on my trailer, and it was covered in frozen snow, making it impossible to drive…read more I called roadside assistance, and we agreed on a two-hour job at a rate of $225 per hour. The person arrived and simply used a heat gun to melt the ice, working for only one hour. When he finished, he demanded $716. When I spoke to him on the phone and asked for a discount, he threatened to call the police if I didn't pay the $716. I advise everyone not to go to him or contact this company; they are thieves and scammers, and I cannot trust them. They are thieves, thieves, thieves!... I advise you not to trust the service and nobody should ask for help from these services.

We had a crew in a large box truck get stuck in the mud on a jobsite in Hinesburg, on…read moreMechanicsville Road. It was around 3 in the afternoon. Typically we use Rick's Towing, but due to it being at the end of our workday, I reached out to tailhook towing, as they are literally one road over on Commerce Street. They sent a truck over to winch us out of the mud, a process that took under 30 minutes. One month later they sent me a bill for $700. I emailed him back asking if this was a mistake. It was not. Skip claims that this is the industry standard for winching. I reached out to two other companies, both of which assured me that $700 for a winch out, one block form there location and not even after hours was insane. I would not recommend Tailhook towing.

They get there quickly, definitely careful with your vehicle and prices are good. Local and hard…read moreworking

CDR saved the day! Thanks so much for your prompt service and outstanding communication. I will…read morecall CDR every time I need help on the roads around Brandon and Goshen.

Jonathan was amazing. He was helpful, patient, empathetic and professional . I highly recommend…read morehim!!

Spot On got me out of a jam with a flat tire on Saturday morning. Prompt, friendly and helped me…read moresalvage the rest of the day!

Our Labor Day weekend vacation very nearly turned into a nightmare, but Levi and the crew at Spot…read moreOn Performance really saved the day. While camping in Vermont, we went to head out for a day of fun, only to discover that our car wouldn't start. We called for a jump, thinking it would be a quick fix and we would be on our way. When that didn't work, Levi went above and beyond to diagnose the issue and provide a fix that would get us home. This included leaving to pick up supplies at the store and calling in a second mechanic with specialized experience with Subaru issues. Throughout the whole experience, Levi was friendly and understanding, talking through what our options would be and giving advice that was genuine and well thought out. It's hard to imagine how the experience could have been any better, and I HIGHLY recommend Spot On Performance.

30mins upon my arrival into Vermont from NY, I had 2 flats on a mountain road middle of nowhere on…read morea cold Friday evening with close to no reception. Emergency roadside assistance took a couple of hours to locate a towing company and a big shout out to Lance who was in the middle of completing another job and accepted mine. He was in communication with me every step of the way which was reassuring given the circumstances. Everything was settled in 2 hours, highly recommended!

Very quick and friendly service. Got us out of a ditch quickly and pain free. Would recommend.read more