My family and I would like to express our sincere gratitude to the Emergency Department team at…read moreReston Hospital for the exceptional care my mother recently received. We arrived by medical transport and, from the moment we entered the Emergency Department, we were greeted with kindness, professionalism, and compassion. The security staff welcomed us warmly, and the receptionist greeted us with a smile that immediately put us at ease during a very stressful time. I would also like to recognize the registration representative who assisted us during our visit. Even while handling the administrative and insurance aspects of our care, she was patient, kind, professional, and reassuring. Families arriving at an emergency department are often worried and overwhelmed, and her willingness to help made us feel supported from the start. To our surprise, there was virtually no wait time. We were brought into a room almost immediately, and the quality of care we received was outstanding. Nurses Jasmine, RN, and Susana, RN, were compassionate, attentive, and professional throughout the visit. They treated my elderly mother with dignity, respect, and patience, ensuring she was comfortable every step of the way. We were especially grateful for Dr. David Kruse. Dr. Kruse was thorough, knowledgeable, kind and genuinely compassionate. He carefully reviewed my mother's extensive medical history, recent surgeries, rehabilitation stay, and prior hospitalizations. He performed a comprehensive examination and ensured every necessary precaution was taken to rule out infection, pneumonia, and other serious concerns. His calm demeanor, attention to detail, and concern for my mother's well-being gave us tremendous peace of mind. At the end he even brought her a syringe and distilled water so she can get hydrated through the feeding tube. In addition, my phone's battery was dead. He personally took my phone to charge it. Not many doctors nowadays do these acts of kindness. I wish doctors are taught more and more compassion, kindness and empathy. Bed side manners are extremely important not only in the hospital setting but also in the emergency room and doctor's offices. I would also like to thank the two radiology professionals who came directly to my mother's room to perform her X-rays. They treated her with kindness and respect throughout the process. My mother has endured months of hospitalizations, surgery, rehabilitation, and numerous medical appointments, and moving an elderly patient can be difficult and uncomfortable. Their gentle, patient approach was another example of the excellent care we experienced during our visit. Before we left, Derrick kindly assisted my mother into a wheelchair with patience, professionalism, and genuine care. His kindness did not go unnoticed and was greatly appreciated. I would also like to mention that this was not our first visit to the Reston Hospital Emergency Department. Over the years, and especially during my mother's recent health challenges, we have experienced emergency room visits involving long waits, extended delays, and admissions where we remained in the Emergency Department for hours awaiting placement or a shift change. We understand that hospitals are busy and that emergency departments face tremendous demands every day. What made this visit different was the remarkable efficiency, teamwork, professionalism, and compassion shown by Dr. Kruse and the entire team caring for my mother. From arrival to discharge, every person we encountered treated us with respect, empathy, and genuine concern. They saw not just a patient, but an elderly mother and a daughter doing everything possible to care for her at home. Over the past several months, my mother has endured multiple emergency room visits, surgery, hospitalization, and rehabilitation. As her daughter and caregiver, there have been many moments of exhaustion, uncertainty, and worry. During this visit, the staff gave us something we desperately needed: reassurance, confidence, and hope. My mother is a retired teacher who has lived in Fairfax County for more than 40 years. Throughout her life, she dedicated herself to educating students, volunteering, and serving this community. Seeing her receive such thoughtful care meant more to our family than words can express. Dr. Kruse and his team have earned a loyal supporter in our family. Thank you to Dr. David Kruse, Jasmine, RN, Susana, RN, Derrick, the radiology staff, the registration representative, the receptionist, the security staff, and the entire Reston Hospital Emergency Department team for providing outstanding care during a difficult time. Your professionalism, kindness, and dedication will not be forgotten. With heartfelt gratitude, PK Fairfax County Resident and Daughter of a Grateful Patient

Went to trat swelling in lower left lip. they charged me $240 on same day while waiting and finally…read morePA asked me to go to another ER next morning. Waiting time is 4hours and no treatment. Next thing I know from Insurance that they charged $1456.00!! - for doing absolutely nothing

If I could rate them a Negative 10 I would. Not only did they not treat my wife with proper care…read more They spent well over 10 hours before we were given our own room as we had came in for a possible stroke. Then were told that we would get an MRI at 5 pm the same day only to have them cancel it on us with no communication. Then when we did get moved to Oncology they decided narcotics was the preferred treatment which did not treat my wife correctly! I would recommend they take their sign as being one of the best hospitals out of 250 because they did severely poorly on handling my wife's health and gave her the incorrect medication to alleviate pain and did not know what the best practice was. DO NOT GO HERE!!

The doctor I saw- Damian Banaszak, has absolutely no business being in medicine. I explained my…read moresituation to him and he was not listening. I told him I was there for leg and foot swelling, that I had an infected tattoo and was on antibiotics, and it was probably related to my having been inactive for a week. He told me my foot was not swollen. My foot was visibly red and by that time *some* of the swelling had subsided because I wasn't standing up anymore. I didn't even know what to say, it was like he was telling me I should ignore what I was looking at and could see and feel to be true. He grabbed my leg roughly and started rubbing his (bare!) hand hard against the tattoo and the scabs, flaking them off (they're supposed to stay on until they fall off on their own otherwise they take pigment with them!!) and he recoiled and said "What IS this??" I said I just told you it had been infected! Then he goes to my foot and tries to rip a bandage off my toe and I had to tell him to stop. I told him I wasn't there for my toe issue and he said he had to look at it if it was infected. I said please don't, I'm squeamish about that injury and it's not infected, plus I'm on antibiotics anyway, like I said before. He asked me who put the bandage on and if I had pulled out my toenail myself. Why In the hell would I have done that? He said well if I can't look at it then I can't do anything to help you. You don't have a blood clot. I said how do you know that for sure? He said well you can get a sonogram if you want. I said ok let's do that. He said "We don't have one here." Then why would you bother telling me that was an option? I grabbed my stuff and hobbled out of there and went to Reston hospital center emergency room where they actually treated me like a human being, did testing and gave me something for the swelling. I can't remember ever having been treated so roughly, manhandled and talked to like that in a medical setting before. I have a lot of medical issues and have had to see a lot of doctors, specialists, etc over the years and this is one of the worst, if not THE worst experience I've ever had. If they have that man on staff I can't imagine the lack of decision making skills whoever hired him has, and I will NEVER go back there. To add insult to injury, when I looked at the notes from the visit, he wrote that my chief complaint was PREGNANCY. I had a hysterectomy in 2019 at Inova. The only person who mentioned anything about pregnancy at that visit was the nurse who asked me what the date of my last period was, and I told her I had a hysterectomy. The notes also said that I had a toe infection, and that there was no swelling. Neither of those things were/are true. I told him my LEG had an infection, not my toe. Gross medical negligence and incompetence. I submitted a request to get my medical records amended because that is absolutely unacceptable. I also reached out to patient relations by phone and email and no one has responded to me. It's been weeks.

I do not recommend Fair Oaks Hospital based on my family's experience. My elderly grandmother…read moreneeded assistance and pressed the call button, but no one came to help for over fifteen minutes. She eventually had to get out of bed herself, crying, just to find a nurse, even though she should not have been walking without assistance. Her nurse, (Johnathan) did not properly check on her throughout her stay. He also assumed she was in severe pain and administered a very strong pain medication stronger than morphine without adequately communicating with her as Spanish is her first language . She had a terrible reaction to it, becoming extremely dizzy and vomiting. My grandmother has serious health conditions and should not have been left waiting or put under unnecessary stress. During this time, her blood pressure rose to 195, which is extremely dangerous and could have led to a heart attack or stroke. This experience left our family feeling that her safety and well-being were NOT a priority. I strongly encourage anyone considering this hospital to do their research beforehand and carefully consider where they take their loved ones, especially elderly family members who require attentive care.

I had an elective procedure done here last week and my overall experience was fantastic. I was…read morestrictly outpatient, I came in at 7am and I was out at 4pmThe facility and the health professionals who work here are top notch. What was even better was the convenience factor. The doctor who performed the procedure has an office located within tue same hospital campus. Ive been to various hospital facilities in my lifetime that were mostly out-of-statr, and this hospital was far superior to all of them. If you have the option to have any procedure done here, I would recommend this hospital.

Saw Dr Layla's Shali . She was very good . Explained on details . Suggested a portable machine to…read morecarry she chose the machine home for us . I highly recommend her .

My daughter was treated at Stone Springs Emergency Center after a sledding accident. While the…read morestaff was very kind and professional, I was shocked by the charges--$50 for a single 400 mg dose of ibuprofen and $12 for a small amount of Neosporin applied with a Q-tip. Those costs seem extremely excessive and difficult to justify.

This place has turned into a urgent care for individuals with colds back aches etc…read more referred to ER 12/22/2025. Arrived 1510. Checked in w billing 1530 1545. Vitals taken. Told to wait. lol. I was sent here because surgeon believe I have a blood clot. After having surgery 5 days prior. Leg is swollen to the point looking like Popeye's forearm. 2 hours later. Still waiting. Now. 1720. No organization. No color tagging white to blk based on alignment. 1725. They just took a patient for a chest xray that came in 30 min after me. Sorry I have to laugh. He is hacking going a chest X-ray. Unfortunately. Now it's BS I have to click 1 star - negative numbers for service prioritizing. DOES NOT EXIST HERE. 1730. Still nothing. Go elsewhere!!!!!

I asked for everyone's name as soon as I realized just how special this place seems to be...all…read morecourteous, great listeners, and thorough, professional service providers. Unfortunately I had to visit, but glad to have met such a fine group. Even stayed after shift ended (two of staff) in an effort to insure everything was just right. Thank you, and continue the great culture. Not only will it improve your following/client base but will also give more satisfaction from a good day's work. Thank you again. I appreciate you all. Brian Julie Justin Bashmitha Naska Beth Dr. Mehta and of course Jarell, the friendly security officer who keeps everyone safe.

When our daughter dislocated her shoulder after falling down the steps while taking her dog out for…read morea walk, we experienced one of the most frightening days our family has ever faced. She was first taken to another hospital, where the plan was to put her under anesthesia to reset her shoulder. Because she had a life-threatening reaction to anesthesia about 10 years ago, when she flatlined during surgery, we were extremely hesitant. Combined with the circumstances there, we decided to take her to Fairfax Hospital. That decision led us to Dr. Titus Park and his incredible team, and we are so thankful it did. From the moment we arrived, Dr. Park had a clear plan that did not involve anesthesia. He immediately put our entire family at ease with his calm confidence, compassion, and professionalism. My daughter was in excruciating pain--a true 10 out of 10. She asked one of the nurses if she would pray with her, and without hesitation, she kindly did. That simple act of kindness meant more than words can express. When Dr. Park successfully put her shoulder back into place, the relief was immediate. My daughter looked him in the eyes and said, "I could just kiss you!" It was such a heartfelt expression of gratitude because her pain was instantly gone. What also stood out was Dr. Park's wonderful bedside manner. Even in the middle of a stressful situation, he found a way to make us smile. He asked my two daughters, now both in their late 30s, which one was my favorite and which one had been the cutest baby. They both immediately raised their hands and looked at me, and I just turned my head. We all burst into laughter. It was exactly the kind of lighthearted moment our family needed. Dr. Park and his entire team turned an unbearable situation into a bearable one through their exceptional medical care, kindness, compassion, and genuine concern for both their patient and her family. We will never forget the care we received. Thank you, Dr. Park and your amazing team, for giving our daughter relief and giving our family peace of mind. We are forever grateful.

The quality of care here has steadily declined. We feel forced into the ER because our Primary Care…read moreprovider ignores everything beyond basic growth charts and vaccines. Unfortunately, the ER experience is no better; the priority is clearly "patient turnover" rather than "patient wellness." Every visit follows the same script: Urgent Care dismisses us with ineffective antibiotics for a supposed ear infection, and the ER rushes to discharge us without investigating the underlying cause. The staff is increasingly irritable, and the doctors seem to rely on snap judgments rather than diagnostic testing. It feels like the Hippocratic Oath has been traded for the bottom line. We aren't here for fun; we are here for help that we aren't receiving.

Had AFIB ablation at heart and vascular institute. Care was highly professional and compassionate…read morethroughout. INOVA Management: you need to fire or reeducate the rude, unfriendly clerks at check-in desk. They think it's clever to speak in a low voice so you can barely hear them. Once I got past them, everything was fine.

Tech (I hope she was not a RN) did not introduce herself nor did she explain what was going to…read morehappen. Understand the tests were routine for her but they were not for me.

After a 9-hour breast cancer reconstruction surgery, my surgeon prescribed immediate hyperbaric…read moreoxygen therapy and sent all of my records to Inova Loudoun before I returned home. I was told I could begin treatment as soon as I arrived. Instead, one week post-op--with multiple incisions and a surgical drain--I spent nearly two hours filling out paperwork and answering questions only to be told they could not treat me. I was told the chamber had not yet been cleared/certified for use and that there were issues related to technician certification. I left without treatment despite having traveled there specifically because I had been told I could be seen. A couple of hours after I got home, I received a call saying they could take me after all. By that point, I had lost confidence in the facility. The entire experience felt disorganized, communication was poor, and the recommendations I later received conflicted with my surgeon's instructions. When you're dealing with time-sensitive treatment after major cancer surgery, patients deserve clear, accurate, and consistent information. Unfortunately, that was not my experience here.

I received the most competent and expert care in Inova Wound Care Center of Loudoun Hospital for…read moreapproximately 6 weeks in 2025. From the moment you enter the sign-in area until you check out, you will receive compassionate, professional care using the latest healing methodology enhanced by lots of smiles. If your wounds can be healed anywhere, this is it!

I had a spinal surgery and the RN I had was very compassionate, professional and empathetic. Her…read morename is Patti. She definitely went above and beyond with the level of care she provided. I'm so grateful for my experience. I need to put in a review at the hospital itself because nowadays it's hard to find people who go above and beyond! Very attentive and when it was time to be discharged, she gave me the best hug as a farewell. Excellent experience!!!

Superlative hospital with first-rate medical care, the INOVA health care system of hospitals and…read moreurgent care centers are a definite plus for Northern Virginia. No one typically likes to spend time in a hospital due to illness or injury, but INOVA Alexandria Hospital distinguishes itself with: - Excellent staff (everyone I have ever come into contact there) - Cleanliness and orderliness - Food! There is a menu in each hospital room, with a variety of choices, and those breakfast, lunch, and dinner meals I've had there are excellent - Safety is a priority in patient care, with systems and redundancies that are in place and scrupulously followed - Convenient location on Seminary Rd., and moving in several years to the old Landmark Mall location, which is also convenient with major roads and highways that lead there - Excellent staff to patient communication from the very first interaction to the very last interaction during a stay - ER staff and services are extraordinary

I have been a patient of Dr. Nazam's for 30 years. He is very professional, caring and respectful…read more He listens, spends time with you and addresses your questions and concerns without making you feel rushed. He is knowledgeable and spends the time to get to know you, your lifestyle, goals and more. His office staff are profesional and responsive. The quality of care received has never been anything less than stellar. Dr. Nazam is ready to walk you through whatever you need and genuinely cares about his patients.

I was referred by a friend to see Dr. Nizam and have made him my primary doctor ever since. I agree…read morewith many of the other reviews here he's a very good listener and takes a time to understand before prescribing anything. Very friendly has good bedside manner.