Horrible. At best very poor website or possibly worst case…read more lying!!!!! This is the first online review I have ever done so here goes. I very much needed an IV due to heat exhaustion. I arrived at the location at 5:10 pm. Receptionist said " we do not accept patients for IV after 5:15." I said it is 5:10. Her reply. " we don't do them after 5:10." Either she made this up or this is Company policy of which is not on the website. This is important as I could have gone to another IV location before 6 o'clock but because she/they wasted my time that was not possible.

I was sick as a dog (semaglutide), called and they said I could come right in. I was literally…read morethrowing up while the IV was being set up. The NP stopped, gave me a quick injection of Zofran, an ice pack for my neck and cold washcloth for my head. In no time i was reclining in a dimly lit, quiet room and started feeling better. My only other choice was going to be the emergency room. All this care and the bill was $130.00. Thank goodness for this place.

My wife and I got couple IV therapy after a long trip. Gave us the boost we needed! Dr. Paula is…read moreexcellent, quirky, and funny in all the best ways. She makes you feel right at home and explains all of the different options and benefits. She's also been known to sing along to some sweet 90's jams

Asked for labs without explaining what type were needed. Worst communicator, and then just canceled…read moremy appointment without any reason. Totally unprofessional and honestly, shady

Relatively new store specializing in different varieties of wholistic body treatments. Went here…read moreafter a long bike ride and got the leg compression therapy. For this treatment they put the Normatec sleeves on your legs and they got to work with pressurizing different areas. It helped a lot with recovery the next day. They have this for the hips/lower back as well. They also have a stretch therapist by appointment. In addition they have cryotherapy which I've never tried and IV drips as well as heat treatments. The staff seemed very knowledgeable regarding the IV treatments for the people next to me asking about medical history and current medications. Seems like you would be in good hands if you went that route. Very knowledgeable and friendly staff.

I love the energy in Restore, along with everyone that works there.When you often go to places like…read morethis it's money driven not here. Everyone cares about you as a client and a friend. I want to give a special shout out to April the nurse. April went beyond her job while I was having a crisis . By the time I walked out of there I felt like a new woman and I owe that to her, Alexi and Erin are great team!!! Thank you for being amazing girls!!! I highly recommend Restore for feeling better. Physically and mentally. Not many places you can go where everybody cares about you!

Clean space, professional team, and straight answers. They listened, set realistic expectations,…read moreand delivered natural results. No hard sell, fair pricing, and great post-visit check-ins. Powell needed a medspa like this. Anna and Ashley are the best! Five stars and customer for life!

IV hydration boosted my energy levels and made me feel better. I've fought off and prevented…read morefeeling under the weather time and time again with my go to drips: Immunity drip, Double Immunity Drip, and always add on glutathione. Works every time for me. Update: I've lost 80lbs thanks to the Confidence Lab weight loss treatments. Anna and team have coached me over my journey and helped me break thru every plateau. Over this time I've been treated with semaglutide, tirzepatide, and lipo mino shots. I initially lost 50lbs on semaglutide. I was able to break thru plateaus using lipo mino shots as an add on and eventually switched to tirzepatide which really helped after hitting a plateau on semaglutide. Expert advice and coaching leading to life changing results.

I just had the best facial and eyebrow waxing and shaping with Daisha! Treat yourself and book a…read moreself-care appointment with her - you won't regret it!

Kari is awesome for Botox!!! She is a perfectionist and always makes sure you are happy with your…read moreresults. Always takes care and listens to your needs.

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

I've been trying to get in contact with management since Wednesday, and no one has reached out. As…read morea paying customer, this is extremely frustrating and disappointing. I was already hesitant to put down a deposit due to past questionable business practices, but I decided to move forward because I specifically wanted to see Tish, who is known for her expertise in tattoo removal and laser services. Unfortunately, Tish has since resigned, and no one from the company communicated this. Not only was my appointment canceled because the new provider doesn't even work on the day I was originally scheduled, but I was also reassigned to a completely different provider--one who does not have a strong or reputable track record. I had hoped things would improve under the new ownership with Patrick and Mark, but that hasn't been my experience. The lack of communication, transparency, and customer care is concerning. Do your research and trust your gut before booking here. I would not recommend scheduling with Jiva Medspa. ‼* update as of 4/10/26 I do not appreciate the public reply suggesting communication or resolution efforts, as I have not received any outreach from management since March 25. It is disheartening to see a response that presents an attempt to resolve the situation when, in reality, I have been available via email, text, phone call, and social media, and there has not been a single direct attempt to contact me or rectify the issue. Additionally, I was originally sold a package for the Pico laser; however, the Hollywood Spectra laser was used during my treatment. This is not the service I agreed to or paid for. As a result, not only have I not received the treatment I was promised in terms of the specific technology, but the overall treatment plan and expected timeline have also been altered.

Ohio Cryo was a wonderful place for my first dermaplaning experience. This facial involves a tiny…read moremicroblade taking off the top layer of dead skin on your face. It aims to remove any fine wrinkles, acne scarring and make your skin look smooth. It also takes off peach fuzz hair (but don't come in with a beard - men - that's not going to work!). I didn't know what to expect but the process was relaxing and fulfilling. Seeing my face glow (and completely smooth of any fine hair) made my time there entirely worthwhile. Also really enjoyed my technician who was sweet, chatty and informative about the facial. I would love to continue dermaplaning (it is recommended to go once every 4 weeks) as it really feels like a healthy treatment for your skin. I purchased a Groupon that included the dermaplaning facial as well as a 30-minute compression massage. The massage chair was *definitely* an experience in itself. After my facial I was seated in a big black leather chair and fitted with arm and leg sleeves that compressed in varying degrees over the next 30 minutes. It may not be the best to use both the arm & leg sleeves if you are claustrophobic at all because the compressions are definitely pretty strong and almost make you feel as if you are an actual marshmallow. My body felt sore afterwards (but in a good way). I would highly recommend the overall experience. I felt refreshed and rejuvenated. The staff was super friendly and engaging!

Ohio Cryro is worth checking out. I decided to give cryotherapy a try to see if it could help with…read morethe pain in my right knee and possibly boost my metabolism. I had heard cryotherapy can work for some people. The place is clean and professional. The girls who work there are friendly and helpful. These sessions are intense and fast. We are talking 3 minutes. It's fast.