Great experience and customer service was fantastic. They were able to get me in quickly when…read moretraveling to NYC and feeling under the weather.

Update: the manager reached out to me and did her best to make this right. She assured me that they…read moremet about implementing measures to ensure appointments where timed to ensure they can honor treatments. I went back, had a seamless experience. Hopeful that it won't happen again, because I do love my drips!

I heard about this place on Saturday February 26, 2022. So I looked into it and the reviews were…read morequite good. I called forvam appointment for Sunday the 27th and they had availability for my two friends and I. When I called I spoke with Kristen (sp), who was very patient answering all my questions. Upon arrival I met Kristen and the other staff, the reviews were right SUPER NICE. I had such a relaxing time all that was needed was a nice massage. I had never done floatation therapy until today and will definitely return for more treatments. I was highly stressed upon arrival but after the infrared sauna then then the floatation therapy, I was totally relaxed as were my friends. This is such a find in NYC. Thank you for a wonderful experience. The place is exceptionally clean too. I felt very comfortable even with COVID still with us.

A very underrated wellness spa located in the heart of Manhattan, a few blocks from Grand Central…read more Almost don't want to advertise what a gem this place is! I've only tried the float therapy here so far. The float rooms are located in the bottom floor down this very steep staircase, but inside it is nearly completely soundproof (or as soundproof as one can get in the middle of Midtown...). The experience is very relaxing, as you get a huge private room to shower and then float in. The tubs are also really big so you don't feel claustrophobic. I appreciate the amenities as well, like lotion and little packets of Vaseline to cover up cuts. You get plenty of time to shower before and after your appointment so you do not feel rushed at all. Staff is very knowledgeable, courteous, and friendly. They do not try to upsell you on stuff and kind of just leave you to do your own thing, which I really appreciate.

Phenomenal service and fabulous options!! Erin is the best...she honestly cares about all her…read moreClients and so authentic!! I am blown away by the service! NKDNYC is the place to spend your lunch hour! A must in our hectic NYC life!

I had the most amazing experience at NKD NYC. They were so nice and accommodating. The ambiance was…read morewelcoming and clean. From the moment I walked in the door I felt welcomed and Erin the manager really took the time to go through the options of what I was thinking of having done and pointed me in the right direction. She didn't try to up sell which I really appreciated. I wanted my whole face done but she was honest and pointed out the areas that she felt would see the most results. After consult I decided to have my eyes, forehead and lips done. I went ahead BTL Exilis ULTRA treatment and couldn't be happier. I saw an immediate difference. My skin is now smoother, tighter and radiant. I highly recommend this place. They get an A plus for cleanliness, ambiance and treatment.

I gave Cryotherapy a try for the first time this week and was extremely happy with the results…read more Katrina was very sweet, professional and informative. I did cryotherapy which wasn't as bad as I thought it would be. It's was very quick and Katrina made me feel comfortable, keeping a conversation going to get my mind off the cold. I exited feeling great, refreshed and having a lot of energy. Next, I was given a Cryo Facial, which was about 10 minutes. My skin felt tighter, had an instant glow and was very soft. The location is perfect; not hard to get to at all. I can not wait to book my next appointment! Officially a client.

This was my first cryotherapy experience and it was amazing. I can't recommend it enough. My back…read morehas been killing me and it really helped the pain go away. I also had a cryo facial which made my skin glow as if I had a regular facial - but this took like 5-10 minutes instead of an hour. Highly recommend!

I love this place! Inessa, the owner, is kind, knowledgeable and has a deep understanding of…read morepeptides, cryo therapy and all things anti aging and recovery. I can't say enough good things about this place and the insight/introspective Inessa offers.

The owner here is absolutely lovely, and is the one administering the treatments. She's…read moreknowledgeable and passionate about the benefits of the various therapies offered, and is happy to discuss all aspects of wellness. The office is comfortable and friendly -- you can even relax on a massage chair while getting your IV administered (and you may even be offered a nice herbal tea to go along with your treatment). Some places like this are cold and corporate -- this is a true small business run by an expert provider. Highly recommended.

All of the staff were so friendly and helpful! We had a great experience with Lindsey, she checked…read moreus in to get compression boots after a long run, it was heaven!! Highly recommend to anyone who's curious about it, they really know their stuff.

I treated myself to a hydrafacial with Shaila (she is absolutely incredible) for my birthday at the…read more3rd Av. / 69th St. Restore. It was amazing experience. The location is very clean, and the people who work there are all so kind. I also experienced the cryotherapy, which was wild. I felt so relaxed and taken care of. Can't wait to return.

Roberta was incredible. She explained everything to me and was really knowledgable. The space is…read moresuper relaxing and really clean. I felt immediately at ease.

Was between rating 3 and 4 stars but always round up because business is hard! I live in walking…read moredistance from Clean Market and have come here a few times to purchase products before which was a nice experience. Came here again in December for a B-12 shot which is located in the back part of the store and had an okay experience. I felt super rushed and although they have a creative process for your mandatory health assessment prior, it was the least pleasant to be taken into a weird tiny dressing room to get my shot. It's clearly a luxurious market for products in the front but I didn't love the rushed experience getting the B-12. The lighting in the tiny dressing room couldn't have been suitable for injections and although everything looks clean, it appeared messy and I rather they have told me to come back at a certain other time for a proper room instead of allowing me to book an appointment via phone and escorting me into a weird dressing room. I'll still return because the staff was truly lovely in the front and back but it didn't give the "clean market" feel that is presented in their marketing.

Zara worked her magic fingers on my face & I am in love with The Fuel Shop & Zara's help. She is so…read morewonderful as is the holistic wellness spa. They have saunas, treatments, anti-aging treatments & the best matcha I've ever had

I had amazing facial with zara the best facial I ever had in a long time! she is so sweet and…read moreknowledgeable. I would definitely recommend this place to everyone who needs a facial.

I had been a loyal member here for over a year and had always trusted this place...until a recent…read moreexperience that sent me to the emergency room. During my visit, a nurse administered a medication improperly, and I experienced an immediate and severe reaction that genuinely felt life-threatening. Since then, I have required follow-up care with both a cardiologist and a neurologist due to ongoing symptoms. What is just as concerning as the incident itself is how it was handled afterward. There has been no meaningful accountability, no support, and no effort to ensure my well-being. I felt completely dismissed. As a healthcare professional myself, this experience was deeply alarming. Patients trust that they are in safe, competent hands and in this case, that trust was broken. I can no longer recommend this establishment and would advise you to look elsewhere for these types of services. As they will leave you high and dry when something goes wrong... deeply disappointing and traumatizing experience

George is my hero! Great techican and got my iv drip going in less than 0.2 seconds. Great staff…read moreand clean environment.