I get IVs regularly, but not at this business. This location offers a more laid-back experience compared to other facilities that tend to feel more upscale or luxury-focused. The staff is generally polite, but at times there is a noticeable lack of professionalism. For example, during a recent visit, the weekday front desk staff openly discussed a client who had just left, referring to them as "funny" in a negative way and made other complaints--while I was still present. The level of comfort in having that conversation in front of another client was concerning and gave the impression that this may be a common occurrence. Overall, the experience is decent, but improving professionalism--especially around client privacy and discretion--would make a significant difference. read more

I've always been curious about cryotherapy for my aching knees, so when I saw an Instagram ad for Restore Hyper Wellness, I decided to give it a try and I'm glad I did! When I walked in, the staff gave me a quick tour of the amenities and helped me get set up for my first cryotherapy session. The changing area was clean and well-stocked with robes, socks, slippers, and a headband to prep for the cold. The cryotherapy chamber was a unique experience, they even let me pick a song to play while I "froze my buns off" (I chose Beyoncé, of course). It was two minutes of exhilarating, freezing air that was actually kind of fun in a weird way! And a staff member was with me the entire time. I might go back and try some of their other amenities. read more

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Customer service The customer service is outstanding here, they always talk with you and provide great assistance to your personal needs and goals, they really care about the things your trying to work on and accomplish in your life. They also brought me snacks, tea and water. Services Leg compressions: So comfortable, feels good helps the blood floor evenly thought out my legs and body, I was on setting 7, and it felt really good you get 1 hour Cryo therapy: I loved this the most, they give you some compression socks, slippers. Headband, robe for your body and bottom half, and some hand mittens, you have to use the slippers, mittens, and compression socks, everything else is optional the guy asked what degrees do I wanna start with, I said which ever he preferred, so I started at -182 degrees, it felt really good on the body, there's a screen you can see the temperature inside and you can see how your body is changing ever minute, it will say things like: your body is adjusting to the cold, ECT ...... All and al this place is good for self care, I have been on a self care bye this whole year and I need to start coming in more then I do now I love it here and will forsure return read more

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Jen the aesthetician at this location of Restore is the BEST EXPERT on Neveskin. I would recommend using Jen at this location over Roseville location ANY TIME. Jen is a very experienced and knowledgeable aesthetician. She knows the equipment, the proper procedures, and has extra expertise to achieve the BEST results! After using Jen, I am finally seeing results, compared to any treatments at Roseville. I highly recommend Jen and Neveskin if you dont want to go under the knife. Neveskin is a MUCH safer and cheaper and less painful alternative to lipo. read more

Relax and circulate keeps my momentum and blood flowing how it should be if I can't get to the gym on a regular basis. Care quality was and always is a plus. Even on a busy Sunday. I got right in and was serviced well. read more

Restore Hyper Wellness - Sacramento - Undersea/Hyperbaric Medicine Near Me - Sacramento, California

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Happy with all services I've received here: IV, Red Light Therapy, Compression, Facial Cryotherapy, Infrared Sauna...but star of the show at this location are the Facials by the best esthetician in Sacramento, Jen L. Jen's skin expertise is priceless and I have great skin because of her impeccable facial services (love the HydraFacial) and her wealth of skincare knowledge. 10/10 read more

This place is amazing!! Went in for the sauna and the vitamin shots. Honestly didn't think too much of it, let's try it out, no expectations. The staff were super warm, welcoming and knowledgable. The services were relaxing and i sweat so much out of my body, it felt really good to feel the fresh air after. I highly recommend wearing sandals and a bathing suit if going in for the sauna. I also recommend turning the lights off if meditation is your thing. No they didn't forget about you, they knock on the door when your time is up. I would also highly recommend the vitamin shots. I had one and felt energized for the next month, maybe closer to two. My body definitely needed it and I am still thankful for my experience. 10/10 would recommend and I will be going back for my shot Thanks everyone!! read more

If you are looking for a great skincare specialist, Jen at Restore Hyperwellness is the best. She will customize a treatment to meet your personal needs and goals. She is very knowledgeable and always on the cutting edge when it comes to skincare and overall health. If you're looking to invest in your health, recovery, or overall well-being, Restore Hyper Wellness is absolutely worth it. Highly recommend! read more

Customer service, product quality,cleanliness and overall experience could be improved.

I love Restore, I love what they stand for, what they offer and the staff. Every staff member deserves a review and I'm going to start off with Jax; he's the Assistant Manager. The first time I met him, I knew he was just this most amazing person, and this is what makes Restore so great. He has the whole package, not only is he so much fun, but so caring, has so much compassion, so encouraging and so knowledgeable. The best, well one of the best parts, is when I walk in and whoever is at the front desk, greet me and chat with me like they've known me forever, and if Jax is at the front desk or near by he will fly over and hug me and chat with me and the same when I leave. He's just this most amazing person ever. I love being part of Restore; it's the most wonderful, decadent feeling ever. read more

Absolutely unprofessional! My boyfriend went there and felt disrespected by staff. The red head manager there kept flirting with him and asking for his number which he kept declining. So unprofessional and immoral, we will not be returning read more

The experience was great from start to finish. They made you feel at home and comfortable and ready to kick your feet up. I got an IV DRIP and felt really relaxed afterwards. The staff are attentive and friendly. Can't wait to go back. read more

Taylor is always so helpful. She is very knowledgeable about the services and is always able to answer my questions. She is awesome! read more

I am so happy I found this place. I have a chronic knee issue that causes intermittent inflamation and Kaiser has not done much. Restore helps so much with the local cryotherapy and then today the staff member let me try compression therapy at no charge because she truly cared about improving my knee. I cannot say enough about everyone I have encountered here and how knowledgeable and caring they are. Plus the modailities really work! read more

Although Restore as an idea is wonderful, their front staff can be dismissive. On 3 occasions now I have gotten the IV drip + compression and they've never come over to start the compression! The first time, sure... it's a mistake. Second time the front desk was socializing. Didn't even coke over despite a reminder. The last time was the last straw. I told the front desk I wanted compression, and also told them kindly that the last few times no one came over and she said "ok have a seat and we will get you started". The nurse came over, started my IV (I would prefer to get into the compression socks before IV but again front desk is slow) and I even reminded the nurse to tell the front desk about the compression. The nurse did, front desk was busy chatting with people. And never came over. 2 reminders and nothing. Why bother! Also, brought my friend maybe 3-4 months ago and noticed how dismissive they were to her (even more than myself) maybe because she's larger? She didn't enjoy the experience. Not coming back. Giving an additional star ONLY because the nurses are kind and attentive. It's just the front staff that is terrible. Unfortunately you rely on them from most of the features. read more

This place has really poor customer service. There's always diff ppl working. One time someone just unlocked the sauna and my time wasn't even up yet. The shower is kinda dirty. They reuse the blanket you use in the IV room. read more

Constantly booked up with plenty of room in the facility. Must be a business that is poorly managed from the top down. Good luck paying your investors! read more

They have a great customer service team and very helpful. It is a very relaxing and comfortable atmosphere. They explain all the options and what the benefits are. read more

Restore Hyper Wellness - Sacramento - Undersea/Hyperbaric Medicine Near Me - Sacramento, California

Love going to Restore for daily recovery. The team is very inviting and polite and make every trip enjoyable and personal. Aside from the recovery, their esthetician services are great as well and they convinced me to try getting a facial and that's been just as great. Would highly recommend for any of the above services read more

Not a fan, I filled out all of the paperwork online, then told I had to do the paperwork again on site. I went for a simple IV, no extras, after feeling dehydrated. After keeping me waiting for an hour they decided that since I have two stents, they would not give me an IV without permission from my cardiologist. Really, this place deserves a big fat '0', who are they to tell me what I have to do to be honored with their services. I went to another place. read more

Where do I even begin about telling my community about the BEST health and wellness spot in town! I found this gem back in May when they were at a temporary location doing free IV's to all first responders. I had been looking for a vitamin IV place and it was the right time! That's when I met Marie as well! She manages the place and she is soooo awesome and knowledgeable about health, wellness, and fitness. One of the first IV's I got was the Wonder Woman. It's packed with anti-aging, energy, and rejuvenating properties that include glutathione, b12, l-carnitine, vitamin-c, glutamine, and b-complex! After this initial IV I was finding myself more energized and having more stamina in my workouts! I was also getting the lipo-C and b12 shots which improved my endurance and took my fitness efforts to the next level. My boyfriend and I ended up becoming one of their first members! It's so worth it for us, especially because we come so often. The staff at Restore are phenomenal, and they hold a wealth of knowledge when it comes to heath and wellness. Nurse Jenae and Nurse Kristen were the first nurses who took care of us and they were so sweet and personable and answered all my questions! They are my go-to Nurses for all my needs! Anyone looking to try their services PLEASE do not sleep on this place! Lol Visit them ASAP at their store front location in Loehman's Plaza in Sacramento. read more

Restore Hyper Wellness - Sacramento - These are the different vitamins you can add in your drip. - Undersea/Hyperbaric Medicine Near Me - Sacramento, California

They don't actually care about the clients. Called to book an appointment because I'm traveling and im coming down with something, so I was trying to get an iv with all the bells and whistles to help me get better faster. I'm told that they can't do a full bag because they have an "event" that day and proceed to tell me to call another location that could do it properly. Called the other location and they told me they can't do it. So it really seems like they don't genuinely care about helping the people calling to feel better. I've traveled to many places and never had a company who does IVs treat me like this. read more

The staff here is absolutely amazing . Upon entering , I was greeted and sat down right away . The nurse came right away and was so gentle and kind . The best service in my life . The IV was completely painless and I felt so happy to be there . The nurse made ir very comfortable for me and I have been raving about it to my family and friends . I really appreciate the staff and their kindness . We need more of that in the world . I can't wait til next time . I look forward to trying others services. I felt good investing into the monthly membership because of the staff . I signed up right away ! Feeling safe around someone's energy when you are sick is such a great feeling . The staff here made me enjoy getting IVs . I highly recommend this location read more

I may be starting to get a bit addicted to cryotherapy. I feel so amazing after a session. The staff are all very friendly. I can't wait to try some of their other services! read more

This place is a hidden gem! Aside from the friendly and helpful staff, the facility is extremely clean and properly taken care of. You can tell from the moment you walk in you will be taken care of. My daughter 11 years old is a competitive gymnast working out 35 hours a week. Restore has been a vital part of her recovery and continued success. We have only participated in the cryo chamber and leg compression. But she has started to feel the benefits and value its adding to her training. We have gone individually and with her team. The staff helped and made it a fun experience both times! read more

I used to love coming here and even started to build relationships with the staff. After realizing how expensive it is for very basic treatments, I decided to cancel. I was going to give them 5 stars on Yelp still, until they told me they will have to charge me the $200 JUST TO CANCEL the membership that I have been paying for!! I was never late on a payment and there should be no reason why they can't just remove my membership today. They also said they could freeze my account but id still be charged after that as well. I've given this company so much money that sadly, I now regret. I used to recommend them to my community but after not being able to cancel smoothly, I won't be raving about them anymore. read more

Are you looking for a new approach to restoring and or preventive care. Restore is the Place! Great customer service, friendly and knowledgeable care, and a cool office. It was my first experience with CYRO therapy for a back pain. Thanks Garet for all your help and advice. Mahalo!:) read more

This particular site has a level of incompetence that is staggering. It is ridiculous trying to make appointments on their appointment line. I finally went into the company and made an appointment that was verified by the nurse on duty. This is the second time in two years they called 15 minutes before my appointment, while I was on the road driving to them and had to cancel because a particular piece of information had to be updated and no one was available to do it. This type of flag should have come up when the paper expired or when I made the appointment not 3.5 hours later. If it wasn't the second time I would just call it a mistake and move forward, but I feel totally disregarded as to my present need for their services. Whomever is responsible for this critical error should be talked with and retrained. This should never happen to anyone else. read more

Had a Platinum Hydrafacial today, which was simply amazing. Claire at the Loehman Plaza location is simply amazing. I selected the additional cryo facial option, which was so relaxing and felt amazing. Definitely recommend both of these facials to treat yourself and your skin! read more

I was torn between writing a RAVE review and keeping this gem my secret. I love this place and all the people here. Between nurses Jackie and Alyssa, and my new bestie, Rob, I don't know what's better, the employees or the services they offer. I've been getting the IVs and have been feeling (and looking) AMAZING. I'd give Restore ten stars if I could! read more

The energy and professionalism of this place is amazing! I just signed up for the membership after visiting twice.. so worth it! I have done cryotherapy, PBM, and the vitamin IV's which makes you feel refreshed and rejuvenated! Rob, nurse Jackie and Alyssa are the best! Highly recommended. read more

Update review; I did ask if I could have service at any other location nearby and there were no nurses available. I'm not being unreasonable at all. I have been understanding and was kind to all staff and understand staffing issues. I was not offered an appointment at another location. When I was the one who initiated the conversation about services at another restore I was told no other nurses were available. I would not lie about something so silly, I will possibly give this place a try again in the future but at the moment it truly was not accommodating at all. read more

Wonderful first time experience w cryo - helpful staff in walking me through the process - highly recommended!

Amazing! Visit couple times a weekend for IV, slimming treatments, and stretch+! Always pair those with another service, and sometimes end up spending whole day. So clean and great to have locally. read more

Restore Hyper Wellness - Sacramento - Undersea/Hyperbaric Medicine Near Me - Sacramento, California

I did cryotherapy here for the first time and had a pleasant experience. The staff was helpful and friendly and made sure I was comfortable. I'll definitely be going back. read more

Being someone who likes staying in shape and working in a field where it requires me to always be active, I couldn't ask for more. This place has its benefits in helping me stay relax; mind and body. The customer service experience is also great. Recommend coming here!!! read more

Restore Hyper Wellness - Sacramento - Undersea/Hyperbaric Medicine Near Me - Sacramento, California

My fiance and I came in several months ago. We enjoyed our time and even purchased some other services (that we've yet to use). We plan to go back when we have the time. I really liked the leg compression! read more

Nurse Jackie and Mya made us feel so welcome. I went in after a night of too much drinking because my hangover was horrible. I customized an IV drip and added boosts to help me, I left there feeling like a new woman. So many good deals for first timers, they really took care of me. My fiancé ended up getting leg compression massage while I got my IV, then we both did a sesh of Cryotherapy and that was amazing! We will be back soon. The place is so clean, and it's such a vibe there! Good energy everywhere, and it's because everyone's glowing from the inside out, taking care of those cells and organs! Don't sleep on this place! read more

You go for wellness, but you stay for Rachel ! Lol In all seriousness this place is awesome and staff is even more amazing they truly make your experience better! I received an amazing hydra facial from esti Sally I left glowing ! If your thinking about giving this place a try, just do it....At least once you'll come back! THANKS RESTORE read more

Such a great experience! My first time and the staff did such a great job of explaining all the services and were very welcoming! I didn't know they offer so many things and can't wait to come back! It's been 24 hours now since my appointment and I feel amazing! I will definitely recommend to my friends! Thank you for the amazing services! read more