Everything, staff, service doctors.. this is the place for the best for eye exam. State of the…read moreArt Technology Entire group professionals.

the worst! First of I never submit reviews but this is the worst experience with a eye clinic,…read moreafter my eye exam they printed the prescription and just handed it to me without even explaining next steps and I had to ask "what now"? can I go next door to look at frames ? it was so unprofessional. I went home instead and just ordered frames. When I tried on my new glasses the prescription was way off so i look at my previous prescription to find out its totally off from what I normally use. I called them to get it fix and since I no longer have insurance they were unable to assist me. what a waste of my money and time.

The staff was very polite and efficient, as was Dr Reagan. Facilities were very clean. I was…read morevery surprised that they don't sell eyewear here. My checkup went well and I was on my way home with in an hour. Was my first visit.

I have been to Reagan Eye Center one time. I was amazed how smoothly everything went. The staff…read morewere courtesy. Even the patients waiting to see Dr. Reagan were courtesy. My time there was well spent. Dr. Reagan tells you what is going on with your eyes and what needs to be done.

Dr. Robinson is a treasure to Waxahachie and surrounding areas. My family and I have been seeing…read morehim for 15+ years and the quality care, concern, ability to work with you has never wavered. Today was no different. I had a medical concern and Dr. R responded quickly (given the issue concern). Whether you're having a simple check-up or going in with concern, this is the clinic you want to go to! Thanks, Dr. R. "Dr. Google" has nothing on you and your staff!! :)

Got appt easily, no long wait, and test s were done efficiently. Doctor came in and after a few…read morequestions got my eyes checked for glasses. I ordered my glasses and they arrived in 10 days. Very satisfied.

I arrived in the Emergency Room about 10:30pm on Halloween. The checkin staff were very…read moreprofessional and courteous. It was not very crowed and I was taken to a examining room after about a 15 minute wait in the lobby. The nurse came in took my vitals, and medical history. Soon the doctor arrived to send me for x-rays. It was determined when I twisted my ankle and fell that I had broken my shoulder. I was so miserable and in severe pain. The doctors treated me like royalty. Very kind, concerned and readily willing to help me get some pain relief. The doctor was very helpful in making sure I understood my instructions, and would return if my condition changed before I could see an orthopedic surgeon the next day. Kudos to doctors: Joseph Sumrall & Hector Condarco Much appreciation to helping me in my own self inflicted clumsiness. Your true concern and bedside manner was so comforting. Thank you again!

Took my daughter to get evaluated for an ear infection- the doctor took a peek at her ear, didn't…read moredo much as far as an evaluation. Prescribed her a generic antibiotic for 10 days and told me to bring her back if it wasn't resolved. I called today, the receptionist told me that this would count as a new evaluation since it had been 10 days. She told me that if I would have had to come in sooner they could have done an evaluation if it hadn't resolved. I argued that she was still on the antibiotic and was told to bring her back after she had finished her course of treatment. The cost of each evaluation is $170. So I would be out of pocket $340, so they can prescribe a new prescription. The healthcare system is so broken! Consider going elsewhere for your medical needs!

Dr Brown has been my go to for over 20 years. Professional, Friendly and Affordable. He is also…read moreVeteran friendly. Would recommend without hesitation. 10 Star.

I got my daughters glasses there. There was a delay because the lens kept breaking where they make…read morethem. They communicated this to me. Overall good experience. I would recommend. I can not comment on appointments or anything else.

Missed my eye exam last year, my fault, scared to get Covid. I've been seeing Dr Robinson going on…read more5 years or more. It's always been a positive experience here. He is very thorough and explains everything. I've never felt rushed, and he answers all my questions. When it comes to my eyesight, teeth and hair color, I am not bargain shopping EVER. Some complain about his pricing??? I can't complain. My son bought a home in Waxahachie and it's never been cheap to shop, or have services rendered in the Gingerbread Capital Homes of Texas. It's no different then North Dallas. However I personally feel Dr Robinson can solve any issue that one might have. I haven't had any, but if I did I am sure he would explain it to my satisfaction. I was referred to Dr Robinson by my primary care doctor and appreciation Dr Robinson taking excellent care of my eyes. Thank you Isabel for being a shining star and making everyone feel comfortable. The front desk is also very welcoming and helpful. #Icanseeclearlynow #Southside #EllisCounty

My wife's frame of her glasses that we had purchased earlier in the year broke last week, when her…read moreglasses fell down. We went to Family Eye Clinic first thing the next morning. The waiting area was not crowded. The receptionist was friendly and immediately checked us in. In less than five minutes we were seen by a tech. She was very helpful. She examined the frame, smiled and said that she could fix them right here on the spot. We just had to wait a few minutes. In less than ten minutes she returned with the repaired glasses. She asked my wife to put them on and based on her feedback she made some other small adjustments for better fit. My wife was overjoyed to get her glasses fixed so quickly. We were not charged for the appointment. I know there are a lot of bad reviews for Family Eye Clinic online here. Our whole family has been patients both here and at the old location for twenty years now. We have always been treated well. Only after Dr Brown left, it took us a while to find a doctor that would stick around for more than a year, but it has gotten better these past two years. We can highly recommend Family Eye Clinic.

My son and I went to the office in Midlothian, Texas yesterday. We had just moved to the area and…read morehave not been to this optometrist before. There were so many positives: friendly staff, clean facilities, high-tech equipment, professional. Making the appointment was easy (I made it online), and we got in the next day for a regular, new patient eye exam. The morning of the appointment, I called to add my insurance info to our files, and they answered the phone quickly and did what I needed in minutes. When we checked in, the woman at the front desk was friendly and professional. I didn't get her name, but she was young, around 25-26 with long, straight hair. She chatted with us a bit, asked us to fill out forms on a tablet, and we had a seat. My son and I were both called to the room - we saw separate doctors - within 5 minutes of being in the waiting room. The waiting room was spacious, clean, and comfortable. Bathrooms were clean and easy to access from the waiting room. My tech, Amy, was a new employee there, but she did a great job and ensured she was thorough. She was friendly, patient, and conscientious about doing her job correctly. I saw Dr. Nguyen, and I felt he took his time with me, trying different a different set of contact lenses when I didn't like the first pair. I like that they gave me a 5-day trial set of progressive contact lenses since I have not worn them before and was unsure. I'm always unsure getting new glasses or contacts, and I thought they handled that well. He also went over my eye test results, showed me the images, and explained what he was seeing. I felt comfortable asking questions and never felt rushed. Then on to the area to select glasses. This was the biggest win for me, actually, even though I usually never buy frames from the eye doctor's office (so much more expensive). Here's what happened... My son (age 18) had already picked his glasses by the time I was done, so I let him get them. Just after we had paid and were wrapping up our transaction, my son noticed another pair of glasses that he liked a lot better than the ones he had chosen. We asked the person helping my son with his glasses, Nina, about switching them out (they were the same price). Though I am sure this was a PITA for Nina, she was really nice about it. My son said it was okay to keep the same frames (he didn't want to be a problem), but I pushed him to be sure because I know he would have regretted not getting the pair he really liked. So he tried them on and yes, he really liked that second pair much better. Nina was really nice about it and allowed him to change the glasses, even though she had pretty much completed our transaction at that point. It took her extra time, maybe 20 minutes, but she stayed positive and didn't seem frustrated with us at all. I'm sure it must have been annoying for her (it would have been for me!), but she was a superstar anyway. On top of that, when Nina rang us up the second time for the new glasses, she noticed she had overcharged us when she rang us up the first time. She admitted that, apologized, and fixed it right away. I didn't realize she had overcharged us (the overcharge was $42), so she could have just kept mum and we probably wouldn't have even noticed it. So great job on that, Nina! I commend her integrity in admitting her mistake and ability to stay with us and professional even though I'm sure it was annoying that we changed his frames after paying. Overall, it was an excellent experience yesterday. We were very impressed with the facilities, the high-tech equipment, the efficiency, and most especially, the staff.

This was one of the best experiences that I've had with an eyeglass venue. I was fortunate to be…read moreassisted by Mrs. Diaunte' Haynes. I brought my granddaughter there for her first eye exam and she was extremely nervous. Mrs. Haynes was patient and explained every step, machine and procedure to her where she could understand. After the exam, Mrs. Haynes helped her find the perfect glasses. Mrs. Haynes is patient, kind and very professional. I will definitely be going back there for my vision needs. I highly recommend America's Best .

Horrible customer service.They were very rude and stand offish. they seemed bothered when I asked…read morefor help

Ryan T. Was the professional customer care provider for myself and my wife today. He was well…read moreskilled in his job duties. He explained every step throughout the process. Total professional. Completely satisfied. . The teladoc program I feel was very comfortable and less rushed than America's Best. I have been a Customer with them for over 10 years. In a word "RUSHED" I am done with that level of substandard care. Richard Kinney 469.877.9982c rekinney@yahoo.com

everthing was going good until it came down to me getting a buy one get one 50% off they tried…read moreshipping both of my glasses not letting me take at least one home knowing i couldn't see after they finally let me take one home the other one was shipped but was never received they claim they couldn't do anything about it and will not sign for me to report fed ex about them.