Hello, I was…read morerecently in the market for my first road bike. Given my budget, and general desires, I was particularly seeking a pre-owned road bike. I spoke with Luke over the phone and visited the store several times. He was very busy, running his business, but patiently took time to answer ALL of my questions. He walked me through the differences between the 3 different price points I had. I ended up with a sweet road bike. I my bike our for a couple of rides already and everything functioned as it should. They also took a really good final look at the bike before sending me on my way. I really appreciate that level of thought, care, detail, professionalism. I do recommend supporting this bike shop. And I will continue to shop there and utilize their services. They have everything you would need to get outfitted. I think on any type of bike... Thanks, James

Very friendly and accommodating. Needed new tires for my bike and they did it same day. Staying a…read morebit late so I could pick it up. Prices were reasonable too. Will go back if I need anything else. I love supporting small local businesses!!

These guys are great! They fixed my flat on the fly and rec the correct tire without a hassle in…read moreand out in record time. Thank you !

Got my bike here and got an amazing customized service. James showed me basic maintenance after…read morepurchasing my bike and was also offered a free tune up before school/900mi. No markups on price for any products either. For any future viewers - they are primarily a Marin retailer but also offer Cannondale, Haro, and Jamis.

Staff was quick to assist in helping me choose the right bike seat for my needs. Then he went above…read moreand beyond and attached it to the post which no doubt saved us an hour or more at home! Granted, they weren't busy at the time.

Very nice and helped get my bike out of my van into the shop. Reasonably priced for a tune-up.read more

The owners are so good with customer service / being genuinely nice. It starts there…read more I love this shop's bike selections too. I am a big Bianci fan. Bianci = instant street cred and class. Go here for bike purchase and if you want to feel good.

Really great bike store. I saw a bike online I wanted to see. The staff were helpful, vey kind…read moreand knowledgeable. Great prices too!

Replaced a blown out tire tube in less than 10 min. The other shop (Midwest Cyclery) wasn't going…read moreto get our bike back to us until the end of the day. Reasonable price for super speedy service. Large bike selection in the shop, too. Thanks Chris!

I went there yesterday 6/20/26 to get work done on my bike. I had a horrible experience. I brought…read morein an expensive Felt bike to get it tuned up and to change the tube in my tire. The guy at service counter wanted to overcharge me $450. He also lied about what needed to be fixed and was very condescending. He told me the chain, seat, handles, ties, tube all needed to be replaced, plus all the service. So on a hunch, I asked him how much he would pay for my carbonfiber bike. (It's 10 years old, but I bought it for $2,000). Guy told me he'd pay $70. I knew this shop was suspect and then that cinced it. I told him absolutely not. That anyone who knows anything (and I'm not a bike expert) wouldn't pay $70 for a bike that was purchased for $2,000. He kept telling me "that's what my owner would pay" as other employees shook their head in agreement with me. I ended up taking it else where. When I got it fixed, I asked the guy what needed to be done, as a I suspected, I just needed grease and the tube replaced, nothing else. My tires weren't rotten. The guy put baby powder on my bike seat, everything else was fine. I also asked him how much my bike was worth. He told me $400+. This place is terrible and frankly taking advantage of people. My suggestion: Go to the guy in Naperville who is retired and genuine. I found him off other reviews in Yelp. Artisanbiccyle.com He's by appointment only. But charges $60 for what this place tried charging $450. He fixed everything in less than an hour -- which Spokes told me would take a week to fix. Not okay. They are taking advantage of people since so many bike shops have closed.

Have bought 3 bikes at prarie path. Their service is good. Their selection is big and they know…read morebikes. We visit there for accessories when we are out riding and they always take good care of us. Very happy with prarie path cycle. My wife and I have been riding for 20 years and getting our bikes from them for 6 years now.

This establishment has very friendly customer service, and they are always willing to help…read more I have brought my bicycle here a few times for new tires, and for tuneups and such. I have always been pleased with the service I receive when I bring my bicycle here for maintenance. Mike, the manager has great customers service skills ! I highly recommend coming here for your bicycle repair and maybe even a new bicycle.

Great service! I bought a bike there yesterday. The gentleman who helped me was very knowledgeable…read moreand professional. Highly recommend one visit for a great bike, and solid professionalism!!!

Service was good! Great selection of bikes. I wish's I was rich to buy them all. Gentleman…read more(Manager?) was very friendly.

Jim is an amazing artisan. Thank you to all the other reviewers who directed me here after I had an…read moreawful experience at Spokes. This guy is honest, quick and teaches customers, if they have questions, about care and maintenance of their bike. So happy I found Jim. I was desperate to find someone to service my Felt after Get a Grip Cycles closed in Chicago. He works by appointment. Retired and wanted to work with his hands. I called him out of desperation after Spokes in Wheaton wanted to overcharge me $450 to replace tire, tubes, chain, seat. Instead it turned out to be simply a tube change and grease on the gears -- which I suspected. Jim even put baby powder on my seat to make it non-sticky after a move dinged up the seat. Can't say enough good things. He works out of his garage. He smokes a pipe. He prefers you to let him work while he works on your bike and then you ask questions. Again, old school artisan who is honest.

"Unfortunately I don't work on e bikes, so I don't know what to tell you" when asked about a simple…read moreinner tube then proceeds to go quiet, then decides to try to tell me something after I said " okay" so I told him "have a good day". No suggestion no nothing