hello, I had to make a unexpected drive of 900 miles and I called up here and Molly the owner was…read morethe absolute most amazing owner i have ran into and she was able to get my truck oil change done without a probKen. her and her crew took the extra time to do a car inspection for me and qutoe me on fixing my car at I can say a outstanding price! definitely would recommen them to any and everyon! thank you so much molly and bless your heart!

Took a full size van with rubber transit flooring into Infinity. After explaining what I had and…read morewhat I wanted, the response was "No problem, we can do that"! !! I wanted the black flooring brought back to looking like new. And they did not disappoint. Went to pick up my van today and the whole interior looks like brand new. They brought back the flooring, and did all the windows. It was an experience that won't be forgotten. I will definitely be recommending Infinity to everyone. I can't say enough good things about my experience. The staff was pleasant and answered my questions without hesitation. The van was done on time and the price was very reasonable. Great job guys!! Thank you!!

A twenty-year customer, I was towed to the shop one day this week. Jesse promptly and politely…read moreprocessed the paper for work and a loaner. The loaner was a dream to drive. Jesse called with an update and the next day Jamison called with results and processed paperwork, and I drove away with two new tires and a healthy vehicle. This crew is pleasant and professional and works for the customer. I value the team highly. jhw

Had rear differential replaced here. They gave two options to help lower costs…read more We did go with the used/rebuilt option. Unfortunately we had issues with the one installed. They ended up working to get it replaced. They do very honest work for a reasonable price.

Stopped in after work to ask some questions and get an estimate for my cars brake issues. It had…read morebeen over a month, and I reached the point of feeling nervous while driving (I know... awful). Lane, at the front desk answered all of my inquiries without making me feel like a bother; especially given it was an hour before closing. Despite having a full load the following day, and due to limited hours later in the week, he advised that if I came first thing next morning, they would squeeze my car in. I had him add me to list for 7:30am (just in case) and advised that I was going to check out one more mechanic (nearby). Ultimately I went with Lowell's! The interaction with Lane felt more authentic. I appreciate that he was willing to give a range, and advise how price would vary based on if it was a this problem, verses a that problem. The next morning I dropped my car off. Without knowing when they'd get to it, I just took a Lyft to a restaurant in NE for breakfast and figured I'd walk to work from there. My car was ready by 10am and while I could have gone back for it, I decided to wait till later in the day, which they were fine with. The other place had a loaner car, a waiting area, and would have cost less (based on the diagnosed issue, front brake pad & rotor). However, although I would have LOVED to save money, I'm happy I went with Lowell's... the place that made me feel assured. I would return.

Been going to Lowell's for years for oil changes. Always courteous. Prices are fair. Never felt…read morelike they were trying to upsell me on anything.

Love Gary's Automotive. Literally been taking my car there since moving to MN 3 years ago. I'm…read moretreated like family, all the guys there, Larry especially really care and ask about my family and share his family's updates. I have referred many to Gary's because I have no complaints. If I have to drop my car off, one of the guys will give me a ride back to the office since I work close by. They are always fairly and affordably priced and will even try to save you money with manufacturers coupons etc. I really have no complaints and I'm truly glad to have found Gary's and be part of the Gary's client family.

My first time there they were quick and as far as i KNOW did a good job been working good ever…read moresince when I needed a ride home he gave it to me and pick me up when it was done not too many of those people around anymore thanks Gary great job signed Mae

This is about their business ethic and honesty and not about the actual work. I have to say there…read moreare very few oil change business who are honest with their work. This was not a normal circumstance by any means. The previous business who did my oil change had tightened the oil plug way too tight. This Jiffy Lube had a difficult time loosening the plug. They eventually had to use a tie rod to get the plug loose. In doing so they damaged the oil pan. Now, most places would have just 'duck taped' the plug and sent me on my way. I had to drive back to Chicago from Minneapolis. I would have been stranded if they decided to do so. Instead the General Manager, Ian, took his knowledge and superior customer service to another level. Epic customer service I have not experienced in a while. He informed me of what had transpired and owned up to the damage. Got the car to the closest dealership to get it repaired. Got me a rental car to get me around. All paid by Jiffy Lube. Updated me every step of the way. Now to most this should be the protocol when a business falls through on their work. I have not experienced many people and business who would own up to a bad situation caused by the business. The blame would be passed or try to conceal the damage. Ian and his crew were apologetic and you could tell they were truly worried. This could have been worse if they decided to run from it. Instead they were true gentlemen and took pride in their work and how they conduct themselves. Things happen and I understood bad things happen on accident. I believe they saw I wasn't going to screamed and holler about it but they also noticed how worried I was about it. I needed to back in Chicago for work and had a along drive back. Thanks to their character I am now waiting for the dealership to finish the repairs. In conclusion, I would recommend this place for your oil change services. I would come back when back in town. Would not be afraid because I know they will take care of me and their customers. Please do not avoid this Jiffy Lube due to my situation. It is rare this type of situation would happen. Instead please look at this location as having upstanding management and high character crew. Ian, if you get to read this, Thank You. Your honesty, quick thinking and compassion had truly saved a bad situation from becoming a total nightmare. I do look forward to coming to you again for oil change services. Maybe the plug won't we so tight next time........

Went for an oil change. Was not a busy time and received poor quality service. Over filled and…read morespilled oil all over under my hood.

I am still pleased with their services. I will keep referring them also. As long as the work…read morecontinues to be reasonable and good I'll keep coming here.

I happened to pass by last night when my tire decided to go flat! Panicked (it was after 5:00 pm…read moreand I was running late), I went in and asked for help. Brett dropped everything, checked all my tires and inspected the flat. Thanks to him, I was able to make it to my destination safely. Impressive service; I'm forever grateful!