They are still open and they are very kind. They recognize…read moretheir regular customers and are reliable.

I recently used them and overall had a positive experience. The staff was courteous and efficient,…read moreand they were able to accommodate a last-minute request without any issue. My clothes came back looking crisp, clean, and well-pressed -- exactly what I was hoping for.

My Timberland Redwood Falls Moc Toe boots looked new after conditioning and waterproofed…read more Also got my old leather coat looking new after coloring and repaired. Thinking of getting some boots resoled. Would recommend this business

Don't like to leave bad reviews but it helps in finding good quality work…read more Dropped of a bag and 2pairs of shoes, bag needed a 2 inch sown section, and the shoes needed glue on its sole. For 50 bucks got a sloppy glue job on both pairs of shoes and they did do a good job on the bag. Never going back:(

Manny is a Complete Scumbag. My shoe was brand new with a few scuffs. I went to fix the scuffs. I…read morepicked them up, and suddenly my heel was broken on ny brand new shoes. He broke the heels so that I can bring them back and pay more money. He is a slimy salesman. Do not trust his business.

I have been going here for years- fixes my work boots, stretched boots I'd bought too small, fixed…read moremy wife's pocket books, put a new zipper on an old jacket, shines my shoes before events. The guy is great at his craft, explains to you what exactly he will do to fix it, when it will be ready and what he's going to charge. His prices are reasonable. What more could you ask for?

This is exactly why independent craftsmen still matter…read more I originally went in looking for advice on shortening a Montblanc palladium leather belt. Rather than trying to sell me a service, the gentleman took the time to explain how it should be measured, where it should be shortened (from the buckle end), and what the correct finished length should be. He never once pressured me into leaving the belt. I left, thought about it, and came back simply to thank him. When I offered him $20 for his time, he initially refused. I insisted and told him, in my best northern English accent, to "have a beer on me." He was genuinely delighted. That interaction told me everything I needed to know. Integrity, craftsmanship, and old-fashioned customer service are becoming rare, and this shop has all three. If you have quality shoes, belts, or leather goods, this is the sort of place you want looking after them. They've earned a customer for life.

BEWARE - BELIEVE THE LOW RATINGS…read more It is truly disappointing when an establishment has a lack of compassion and customer service. Especially when the establishment is being trusted to handle high value and sentimental items. This is unfortunately what we experienced at Crestwood Shoe Repair. The lack of communication and care for my shoes was not acceptable and truly upsetting. The condition in which I got my shoes back was horrific and the worst part is that the employee who was assisting me made it his mission to hide the condition when handing back my item. What I have experienced makes me question the "skills" & "customer service" that so many of the positive reviews mentioned and I strongly encourage you to take your items elsewhere if you care about them.

Highly recommend for shoe repair and bag repairs. I brought in an old Louis Vuitton bag that was…read morefalling apart and they made it look like new. Same with a pair of Cole Haan shoes and another pair of ankle boots I just couldn't part with. I am amazed at the quality of their work. Truly spectacular. I believe you get what you pay for and I am happy with the end results.

Adriana is amazing! Not only is she incredibly kind, but her work is flawless. This is a woman…read morewho knows her craft, and explains exactly what needs to be done. She will make sure you want to do the work for the cost it takes, without leading you on. She is always on time, and is also open on Saturdays. I cannot recommend enough! And also Dino's Pizza is across the street, which, is undoubtedly the best lasagna in Riverdale -- so put ur order in there first -- it will be ready by the time u drop your shoes or bag off!

I owner is sweet and his workmanship is excellent. Brought my shoes and a bag back to life for $45…read more I would absolutely recommend.

Great service close to the house meant all my needs I recommend this place . Thank youread more

Probably the best shoemaker and skilled craftsman I have ever encountered (unbelievable skill with…read morea quality bag such as Loewe, or an expensive Nantucket basket), only to disappear, leaving a phone number on the door that doesn't even get answered. Where are you, Mr. Max?!! Anybody out there know . . . . . ?

I love this shoe repair. Old school. The owner is a very nice guy, friendly, and does beautiful…read morework.

Excellent service; and a wonderful customer service experience! I felt welcome and that my…read morepatronage was valued.

I had an amazing experience at Sam's! They re-soled and added platforms to 3 pairs of boots, even…read morecleaned them up and polished them, the finish was very nice! 1 pair that was calf height, they were able to cut down and refinish the edge, (as the leather was too damaged to repair) and re-imagine as a lower profile ankle boot which I loved. THANK YOU! Will keep going back for any of my shoe/leather related needs in this great local establishment!