Wonderful service!! Quick, and upfront about services available. Responded to my call and questions…read morewith kindness and expertise. Priced very reasonably. This gentleman is a gem, and if he's available to fix your shoes you should definitely use his services!!

Amazing job on boots, great price, could tell they went above and beyond, courteous, and time…read morequoted for completion was accurate.

I received some chelsea work boots for my birthday and there was something digging into my heel on…read morethe right foot that didn't feel right but not like it was a break-in problem but rather an anomaly in that boot. I was greeted and helped by Jaden and I have to say that it was the best customer service experience I've had in a while. He helped me with an exchange and gave me time to walk around in the boots and make sure they were just right. We chatted about other boot options and he was very knowledgeable and pleasant to chat with. I picked up a couple of accessories and will certainly be back for my next pair at this store.

Esai was awesome and super knowledgeable. My boot that Iove was discontinued and he pointed me in…read morethe right direction for a new one. Thanks dude

Thanks so much for this small repair. Honestly my shoes feel brand new. I just needed a couple of…read moreholes punched into my new Birkenstocks. They've become really pricey over the years, so my regular hole punch method wouldn't work. Ice pick and flame usually does the trick. However after paying over $100. I wasn't brave enough to ice pick them. I handed them over to this nice gentlemen ( sorry I rolled in right before closing) and presto 4 new holes that look like they belong there. My shoes feel devine. Thank you so much.

Do not come here!! The worst customer service and work. I have had these flats for 5 years, and the…read moresoles have started to peel away. I took it to Austin Shoe Hospital to get it repaired. Attached are photos of it. Pictures speak for themselves. I talk to the guy up front and ask if they're supposed to look like this. Some parts of the sole are not attached. His reply, "It's not falling apart, so you can wear it till it does." I just walked out of there in disbelief. This is the worst workmanship I have ever seen, and it cost me $37. I could have done it myself. It would have looked better.

This was my first and last time going to this place I was very disappointed with the quality of…read moreservice I had them clean 14 shirts . Despite paying over $100 for dry cleaning, all the collars are still dirty.

Let's see I drop off my dry cleaning and it is returned promptly sometimes even on the same day…read more Never an issue with the care of our garments or the quality of their services. So why go to this JBC and not the JBC that is closer to mi casa? The high level of Customer Service at this locale is the differentiator. The manager, Ms. Emily is the reason we patronize this locale. Ms. Emily always brings her A-game. You are always greeted with a smile and most importantly she is a very competent manager. If you enjoy being treated like a VIP then this JBC location is the one for you!

Top notch! Currently he's at the Nordstrom Barton Springs. Great shoe detail highly recommend. Call…read morebefore you go! Five Stars, at $5 very solid value!

The gentlemen at the establishment was courteous and very knowledgeable. The service was prompt and…read moremy honeys' boots look brand new. He was pleased with how they were cleaned and treated. We will be going back. The price was very affordable also.

If you can judge a laundry service based on stain fighting power alone, then Reid's is 5 stars all…read morethe way. Just the other day, they eliminated unsightly scuff marks and even brightened my white summer Ralph Lauren Purple Label pants that I adore. Sweat stains on a black shirt? Sunscreen on a white collar? Not a problem. Reid's has successfully removed buffalo wing sauce on my white dress shirt. Twice. They truly are the stain fighting masters. Your order will usually be ready in two days. If you insist on next day service, they'll go ahead and do it for you. Reid's is a little more expensive than their competition, but certainly not the priciest. I avoid cut rate cleaners and their hit or miss service. You get what you pay for, so for a little extra I can sleep at night knowing they aren't going to destroy my clothing. I still utilize Parkcrest for extreme specialty items, such as my suits or shirts with intricate bead work (Yes, I know, I own shirts with intricate bead work). I used to go by the old maxim that if it had an Italian label, it went to Parkcrest. But since Reid's has never botched a dry cleaning job, my Gucci and Armani have found their way to Reid's and been brought home safely. The service is always friendly and professional, and the store is always clean. Reid's is also a great resource for minor alterations such as replacing the snaps, pant hooks, or buttons. There may be a minor charge, but when you're like me and couldn't mend clothing even with a gun pointed to your head, it's no big deal. If you have as much stuff laundered and dry cleaned as I do, it'd be wise to use their sticker book. If you fill it up after a while, you can turn it in for $5 off your order. Doesn't sound like much, but hey--that's a cocktail or appetizer at Happy Hour, right? If anything should go wrong (which it probably won't), there are business cards up front for both the manager and the owner, Doyle Reid. Seeing as they probably never want to hear from you, I assume they strive hard at the grassroots level not to screw up to begin with. But it's nice to know they're available. Posted inside is their Top Ten List as to why one should use Reid's. It's accurate, and pretty much sums all this up. 5 stars for flawless results.

Im sure they do good work and are conveniently located.. But, they are just not very nice…read more. Customer service is a big deal in this day and age and they just miss the boat with that on the regular..