I brought my Fortis Official Cosmonauts Automatic in for much-needed repairs: a broken stem, new…read morehands, cleaning, adjustment, and an overall refurbishment. It took some time--parts from Europe were slow to arrive and replacement parts had to be ordered--but the watch now looks and runs like new. Vikki and her crew provided thorough, courteous communication and whomever did the actual repairs did a fantastic job. My watch hasn't looked this good in 15 years and I now feel good about eventually passing it on to my son. I can't recommend RGM Watch Company high enough; they're true professionals in every way. I will most certainly use them again!

I was pleasantly surprised to find that RGM was willing to take on the restoration of my…read moregrandfathers gold pocket watch since I realize they have a huge backlog of work and my project would require many hours of attention. RGM has an excellent reputation as a watchmaker so I knew it was in good hands. After three weeks I received a printed report detailing all the work the watch required and various options for bringing it back to museum quality standards. I found the estimate reasonable and gave them the go-a-head! After 2 months I called to ask about the progress and was told some parts were ordered from Switzerland and it still might take a few more weeks. After another 4 weeks they called to discuss a problem with the repeater mechanism. I gave the go-a-head and a month later the watch was finished. My grandfather's watch has been completely restored, it chimes the hours and minutes with beautiful precision. I am so pleased. It is amazing to think that craftsmanship like this can still be enjoyed for the future generations to admire. Thank you so much RGM for all your skill and patience. I highly recommend RGM for any quality watch service.

Great service done right there in their store. They replace watch batteries and adjust metal watch…read morebands. They also have a nice selection of estate jewelry: Gold bracelets and necklaces and even diamond rings. Good prices and good people.

consistently honest with excellent technical skills. good advice and great service. Deal in…read moreconfidence!!

Never take a color stone to have it mounted here. They mounted my 4 carat ruby and destroyed it…read more I don't know what they did, but the stone had a SI2 clarity grade. Now the ruby has a DeClassified clarity grade. Many colored stones have treatments such as polymers, glass, and oils which change when heat or harsh chemicals are applied. The bench jeweler made a negative comment to me when I viewed the finished piece. I am not happy with the results.

What a great experience I had at Van Scoy Jewelers! I was able to take a watch which I didn't…read morepurchase there and have it fixed in a short period of time. I had tried to have the battery replaced at other shops but was unable to have it fixed. Thank you Van Scoy Jewelers!

What a job Finch Jewelers has done! My fiancé (she said yes ) had a look of shock, horror, joy, and…read moreeverything in between when she saw me down there with this ring. I can happily say that she was surprised! While working with Julia, she knew I wanted to capture something stunning, with a little twist but not too much, and with a beautiful complement of side diamonds but not too many, and to have the ring with plenty of time before the proposal, but not too much! I knew I wanted the ring without knowing exactly when I'd propose, but Julia worked with me every step of the way! Offering expert insight, her suggestions at each phase, and being willing to teach me about each detail with the ring and the diamond, especially the mounting! I am grateful for the time Julia spent helping me navigate a million different choices for the perfect ring to give the love of my life. Thank you to all of the special people at Finch Jewelers who take care of everyone else's special person!

Wonderful customer service. I took my dad here to have some links removed from his watch. They were…read morehappy to help and were quick and efficient. They didn't ignore us just because we weren't there to spend big bucks like some jewelers. While we waited, we wandered around and looked at all the shiny treasures. They have beautiful pieces there and it's easy to see why their reviews are so good. When I'm in the market for a unique piece of jewelry, they will get my return business.

Excellent Customer Service and beyond pleased with my experience! I had a unique and special…read morerequest for my upcoming wedding. Many years ago, my dad gifted my mother beautiful diamond hoop earrings. She eventually gifted them to me. One of the hoops sadly broke. When I got engaged I had the thought to make them into a beautiful wedding band. I shared my thoughts and vision with the owners. They quickly brought it to life. They shared designs along the way to make sure it was everything I wanted. I could not be happier with the outcome. I will cherish this handcrafted piece of jewelry forever. Thank you for making my dream wedding band! Their care and communication throughout the process exceeded my expectations! 10 out of 10 would recommend!! The family run business made me feel like a part of their family too!

The jeweler re-set my diamond in my engagement ring after it fell out. Work was done within two…read moreweeks and my ring looks better than ever. Very happy with the service here!

Great customer service, excellent quality, large mature inventory and great overall experience…read more Hands down the best jewelry store in Berks County. They created a beautiful engagement ring for me in an very short time frame. I have shopped here for 15 years and the always exceed my expectations.

My fiance, not knowing much about jewelry, brought a diamond necklace here 2 days before proposing…read more They were able to put the stone into a beautiful ring within 1 day and totally saved the day! We brought it back afterwards to have it resized and designed a band for me. It could not have turned out better and it was exactly what I wanted. The staff is super friendly and we will definitely be back for all future jewelry needs.

Andy at AM Jewelry is so awesome, and his staff is always pleasant and welcoming. They have an…read moreawesome selection of jewelry and helped me pick out the perfect wedding band. They were accommodating when my credit card had issues and went out of their way to make sure they saved my ring so that I could pick it up a few days later. Then, they had it sized for me within the hour. I've had a few rings sized by Andy and they always come out great, and he gets them back to you right away. A few years ago, he created a custom wedding band for my father that included my moms old engagement stone that was out of this world. What an awesome local business.

My wife's wedding rings haven't fit for quite some time and have been through quite a lot while she…read morewas able to wear them. Took them in with a ring that was just a shade too big for her now. They took a look at the rings, asked quite a few questions and we settled on a new size, while also repairing the crown, which had been worn down to almost nothing (as noted above, the rings were heavily worn). Also took the time to show me exactly what was going on with the crown/prongs for the diamond under magnification, to make sure that I was comfortable with the added cost of that repair. Cost was exactly what I had planned for and the time frame to have them completed also aligned with what I had in mind. I won't be going anywhere else if I ever need anything ever again.

Gipprich Jewelers is a family owned business that cares about their potential customers…read more The first time at Gipprich Jewelers, my fiance and I were looking to get ideas for our wedding bands. We explained that we would not be buying that day, and Amy thought that was a good idea. She showed us what was available, made suggestions on metals, informed of what could be shipped in, and made us feel comfortable in our decision to see what was out there. My fiance and I then returned to Gipprich Jewelers to look through the titanium catalogs for his wedding band. He found a few designs that he liked, but wanted to see and try them on first. Amy took down the numbers and called within the week to let us know they were in. When we went in to try on the bands, Amy was not there. The young lady that was there was wonderful (I wish I could remember her name) and understood that we previously had been working with Amy. We still did not feel any pressure to buy or to rush. My fiance took his time trying on the various styles that they ordered in for him. My fiance picked out the one he really liked, but the young lady informed us that it came in two different widths. My fiance wanted to make sure that he was getting the perfect ring since he will be wearing it forever; therefore, he asked if the other width could be brought in to try on. Within the week, both widths were in the store to try on. Richard was the one to help us when my fiance and I came in to make the final decision on his ring. Again, we did not feel any pressure and he did give my fiance a few good pointers about the ring and the width. My fiance then picked the width and we were able to buy it right then. Since my fiance picked out his wedding band, it was time to get mine. Previously, Amy had found the perfect band for my engagement ring. Since Amy was busy with other customers, Richard tried his best to find the ring Amy had previously shown me, but did not succeed. He quoted me for the wrong ring and we left without mine that day. The next day, my fiance tells me that Amy from Gipprich Jewelers left a message on his phone telling him that she found the ring that she had previously shown me. I went in later that week and Richard was there. He was very pleasant still and was glad that Amy found my ring, called my fiance, and that I was now happy with the ring I always planned on buying. I would strongly recommend Gipprich Jewelers. They have the best prices around; my fiance and I spent under $200 for our wedding bands! They are a wonderful group of people that know their trade and are honest. And, It is a no pressure environment.