I had an absolutely amazing experience with Creative Alterations. I brought in 10 incredibly…read moreimportant items from my wedding including my couture wedding dress, a vintage rehearsal dinner dress, my after party dress, a beaded welcome party dress, my husband's tux, and several other pieces. Every single item was treated with the utmost care, professionalism, and attention to detail. Joseph, the owner, truly makes this place special. He is such a warm, kind person and someone you genuinely feel good about supporting. You can tell he loves what he does. He takes the time to get to know his clients (and even their dog, in our case!), which makes the experience feel personal and memorable. After cleaning the items, Joseph personally called me to let me know they were ready, which I really appreciated. When I picked them up, I was blown away, everything was cleaned to absolute perfection. If you're looking for someone you can trust with your most meaningful and delicate garments, this is the place. Highly, highly recommend!

Inconsistent pricing. Brought two pairs of jeans in- both needed 1/2 inch taken off the bottom…read more First pair I dropped off 2/9 and was charged $32 for original hem. Second pair I just picked up 3/5 and was charged $48 for original hem 1/2 inch. I said I was charged $32 my first time and immediately the man jumped down my throat that they never charge $32. Well, overall both prices are steep given... also here is proof you charged me $32 and then $48 However they did fit me in, and finished the work timely. I was just a bit upset about the change in price given my first purchase.

These people are so kind, knowledgeable, well priced and fast with their dry cleaning! We've had…read morethem dry clean all sorts of things, fix buttons, sew on patches. They always do quality work. The only thing they couldn't do for me was embroider a thick swim parka. However, they told me exactly who could help me, also in Moraga. These people are putting the customer first, thank you!

Always friendly with amazing service- highest recommendations- never been disappointedread more

This place is the best. Always on time. Always quick and super efficient. They know exactly what…read morethey're doing. I have zero complains about this place. They deserve all the business they get.

I had to drop off a grad dress for my girlfriend and we needed it the next day. They were able to…read moreaccommodate at a very reasonable price and the service was great. Overall great dry cleaning experience and I would recommend.

Haven't been here in a while, but recently brought in 3 pairs of jeans to be hemmed. Cost was $20…read moreper pants. All pants were hemmed as requested and I'm pleased with the results. Pants were picked up on the promised date. Just wanted to call out a local business that I'm very happy with.

It's a shame because I have been going here for at least 10 years, but they made a mistake in the…read morecompletion date of my dry cleaning. I had a business trip for a Sunday, I dropped off my shirts on Thursday afternoon for a Saturday pick up. When I just went in, the employee, who is not the owner, told me that the date for pick up was to be on the following Saturday. I had confirmed with the owner that it was very important that I pick it up that Saturday, he assured me it would be completed by that time. So as a result I have no shirts for my work trip and will have to pay someone else a premium to do a same day or one day cleaning. I know it's a first world problem, but I can't recommend them.

I came here to get a dressed shortened - just needed it hemmed 2 inches…read more They do all their alterations on-site and turned it around fairly quickly. I dropped it off on a Thursday and it was ready in 3 days, on Monday. I think they offered to have it ready sooner but I wasn't in a rush so Monday pickup was fine for me. Price was reasonable and they were so nice! I think the guy was nicknamed "Dia". I paid cash but they accept credit card and Apple Pay. I'd come back here again!

Owner lied to me on prices and charged $10 per shirt for items that should have been laundered. He…read morecharged $10 per shirt after I was told long sleeve and short sleeve were different prices. Short sleeve $7, long sleeve $10. He refused to charge what I was told. $100 to clean 10 shirts. Straight lies and theft. Do not come here

I needed some pants tailored very last minute for the holidays and they came through for me super…read morefast. The quality of the work done was top notch and I feel was well worth what I paid. I've also used them in the past for dry cleaning services and feel that they do a superior job.

This review is long overdue. I held off on writing this because I was still going there and didn't…read morewant them messing with my things if they stumbled up on this. The quality and service and customer service all went downhill with the new management. One event that I remember was I called them on a Saturday to complain about white stains on my items that I just picked up. It only shows up on the black clothing of course. The lady who answered the phone was rude and put me on hold. I waited on the phone at first for 10 min then it last up to close to an hour!! I hung up, and called back again an hour later. This lady kept the phone off the hook. lol I called all day until before closing and phone was still off the hook. I told myself I wouldn't go back. However, I did go back. Yet again, when I picked up my items, white mark or whatever it is on my black clothes. I told the lady who was there one day and she took it and idk what she tried to do but it was there or she prayed and wiped with water which is what I do myself. Why are there white marks on my clothing after getting dry cleaned?? This never happened before with the previous owners. Next incident was when I came in the afternoon to bring in a paper of pants to get hemmed. Mind you, I come from Vallejo just to come all the way here cause it's the only place I know. I get there and the lady at the front attempts to take the measurements and she had no idea what she was doing. From the way she was folding the pants, to it being an uneven fold. It was a frustrating experience. I told her I'll come back a different day. She said she was just helping out because the person that normally does it, wasn't in. Ummm, maybe have someone there all the time who does this? People go out of their way to come here or put a sign when hemming person will be in! That was the last straw and never again. Luckily I tried a new place by my house and so far so good. Crossing fingers.

I've been taking my clothes to Hamlin for 20 years and have NEVER had a dress shirt come back with…read morea crease. And you get what you pay for. I'm in there weekly and everything looks great...EVERY TIME. He's open for 5 HOURS on a Saturday. Jesus, I think you can figure out when to get there.

Shrunk all my shirts, after dozens of problem-free washes from other cleaners. Unfortunately I'll…read morehave to keep searching in the area--too bad given the Lafayette markup on price.

HIGHLY RECOMMEND! Moraga Clean X press is the best. This is the only dry cleaner I trust my…read moresuits, shirts and pants. Comes out perfect every time. Charles and Steve make your clothes as good as new.

We've been using Moraga Clean X Press regularly -- except COVID -- for about 20 years with great…read moreresults and friendly service.

We use them for corporate services and they are professional with a quick turnaround! They pick up…read moreand drop off with no issues, and are super responsive to our needs.

Kind service, communicative, easy mobile payment, alterations (taking elastic out of the waist and…read morea hem) were perfect and on time, with 4 day service. Reasonably priced.