This is going to be a long review so you can get the entire story. I have been going to Pallens…read moreAutomotive for probably 25 years or more, I ran an automotive parts store and serviced the Pallens shop and even his one son Michael worked for me. I have two vehicles, my 2012 Chevy Silverado 4x4 and my wife's 2013 Ford escape AWD. My wife's car had a check engine light and a low tire pressure light come on the dash. I've told Tom, Steven, Victor and all of the other mechanics to never put cheap or one year warranty parts on any of my vehicles and from day one I've never complained about a repair bill. Now after calling and telling Steven that the code was 051, a crank case pressure sensor. Steven called and told me to bring the car into the shop Friday at 9:30am and he'll check it out. Now every time I deal with Steven he tells me that he'll check it out and call me but that never happens and we're without a car for two to three days and when I call he tells me oh I gotta check this or I gotta check that when in reality he's blowing smoke up my butt. Well the truth came out that Friday. When my wife dropped off her car she asked when can I pick up my car, now remember Steven told me 9:30am, well it was 8:30am. My wife was to told she could pick up her car at 4:00pm. I picked up my wife at her job in Elyria at 3:55pm and drove straight to Pallens and I'm sitting in the parking lot waiting. Finally she comes out and I asked what's going on and she tells me that the young mechanic just ran out to the parking lot and pulled her car into the garage and changed the sensor. She paid the bill and we leave, driving home on broadway my wife calls me and and says that the check engine light and tire pressure light is still on. I told her to turn around and go back. She's told that Steven will get the sensor from the Ford dealership and she asked about the tire pressure sensor and was told she has to make an appointment even though they stock those sensors. This proved to me that Steven was peeing on my foot and trying to tell me that it's raining. You cannot believe anything Steven tells you. When a man's words ring empty (Stay away) I've had repair bills of $2000 sometimes more and I never complained about any one of them but when you show me that patronizing, your business means nothing that I take my money and spend it elsewhere. Thank you Stephen you save me some money you can blow smoke up somebody else else's you'll never do it to me again.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.

I had some troubles with my car and was referred here by guys that did oil change. So glad I took…read moremy car there it's fixed, I feel safe on the road and the staff is friendly too. Recommend this place highly and will bring my car back as well as tell my fam to do the same.

Very professional services at amazing prices. You can always trust that they will give you a honest…read moreprofessional quote. They are very timely too!

I am very thankful I found Hall's. The owner...Mike... is very honest and fair. Really knows his…read morestuff and is good as it gets. Will never have to take a vehicle anywhere else. The crew is top notch as well.

I had an unexpected flat tire from running over something sharp today. (05/08/2026) I called this…read morebusiness and they had a tow truck dispatched immediately and arrived in about ten minutes or so. They repaired my tire successfully and I was on my way in no time. The clerk was very helpful and understanding. I highly recommend this shop.

I bring all my cars here and have for years. They always have time to get you in. Other "chains"…read moreschedule days out and then way over charge. If you're looking for an honest, efficient shop - look no further! They tell it like it is and give options. Big plus - you are supporting a local business. Always amazed to sit in their lobby and witness how well the team communicates and gets things done.

Lorain Auto has saved me money . They are quick at diagnosis and repair , some places want $500 to…read morelook at your car and $1000 if the have to do anything. That is still cheap compared to dealer rip offs . Most working people hit hard by that kinda crap though . Shops like that are important to Lorain and for people that do not want to overspend . I would pick Lorain Auto and or Underwood Auto they are not about bs ing people or bs. prices.

I Always receive awesome service In a timely, respectful manner. I went to Pallens across the…read morestreet a few years ago paid Them over $1500 and they did not fix a thing. 30 minutes after leaving my Pontiac was back to overheating literally. Lorain Auto did an awesome job of fixing it and every car I've had since then. I send all family and friends there as well. They give me a peace of mind. A lot of mechanics try and overcharge and fix things that doesn't need to be fixed. So thankful Lorain Auto has integrity and I don't even have to worry when it comes to my vehicles.

Recently had Juan do some work on my car and I am very happy with the way he does business. When I…read morereached out to him he was quick to respond and was very flexible with his availability. He gave me very competitive pricing and the work he does is professional. He's reliable, honest, and trustworthy. He's now my go to guy for auto repair.

I've been taking my vehicles to Jam's for a few years. Jam does an excellent job, as far as…read moreaccuracy and concern about my vehicles' issues. He's hospitable & always generous with suggestions & advice. I highly recommend Jam's if you're looking for an honest mechanic at quite affordable prices! #satisfiedcustomer

Scam artists! Advertise $54 alignment then when you take it in they give you a BS excuse why they…read morecan't do the alignment and then charge $30 for an inspection fee. Crooks.

Called Friday afternoon and needed new breaks ASAP. Ed said to come in first thing Saturday…read moremorning. The car was done by 1 pm that same day. Wonderful service. We will be sure to come here for all our repairs for the future. Excellent prices.

I don't know that I have had a more positive experience at an auto repair shop than the one I had…read moreat Performance Clinic in North Ridgeville. Jack, the mechanic who worked on my car, was very straightforward, honest and professional. Pricing was fair and the work was done right the first time and in a timely fashion. I wouldn't hesitate to do business with Performance Clinic in the future.

I like the local shops/service, after reading the reviews, I gave them a call. Jack was a…read moreprofessional from the start, his knowledge, work ethic and honesty are what you pray for in any service. Jack cleaned up another "mechanics" mess on my trucks ignition system and it's running Great! The price was very fair, I definitely will pass his info on to whoever has car issues, thanks Jack!