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    Rhode Island Medical Imaging

    2.4 (8 reviews)
    Closed Closed
    Updated 1 month ago

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    5 months ago

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    Ask the Community - Rhode Island Medical Imaging

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    Rhode Island Medical Imaging - Waiting area/reception

    Rhode Island Medical Imaging

    2.6(34 reviews)
    3.2 mi

    I had an MRI today, We got there filled out the forms and…read morewaited a few minutes for my name to. Be called. A few minutes later a friendly young male nurse named teddy called my name and walked us to the changing rooms he said one parent could be in the room with me the whole time so I picked my dad he changed into scrubs and into the room we went. The technologist and teddy the nurse were wonderful with me and I really appreciate it. Thank you both so much for taking great care of me.

    My doctor sent over an order for a lung cancer screening. I was very anxious about the process and…read morethe possibility of receiving a cancer diagnosis. I called to make sure they had everything they needed and that they had CORRECTLY filed this as covered by insurance, as screenings are and i fit the criteria for medical necessity. They confirmed it. Multiple times. Spent about 30 minutes on the phone. The rep was a poor listener, but she seemed adamant that everything was going to be ok. She spoke over me, but I figured she was doing her best. She even called me back that day to let me know that she AND her husband both had lung cancer and everything was going to be ok (?) and that the screening was important. Weeks later... It's less than 24 hours before the appointment - REMI called to say they never received the order with the "MPI" and need it re-sent. OK, no problem. This began a marathan of calling: I called, my doctor called, she faxed it it again. I called to confirm receipt, my doctor called. REMI claimed never to have received it. I called, my doctor called - the order was sent a third time. They said they were CANCELLING my lung cancer screening, that they receive alllllllll faxes for the entire state, so faxes could take 24 hours to receive, and simultaneously claimed over and over and over that they haven't received the fax. I asked them how frequent an issue is not receiving faxes? Once in awhile, REMI said. NO. That is factually incorrect. According to reviews, this is a common issue. What a fucked up practice. Patients are already anxious, and then scereenings are just cancelled? On top of everything else, they suggested I pick up the order IN PERSON from my primary care and deliver it to them by hand. What in the actual fuck is going on at REMI???

    Photos
    Rhode Island Medical Imaging - Mammogram machine.

    Mammogram machine.

    Rhode Island Medical Imaging - Now in Suite 100

    Now in Suite 100

    Rhode Island Medical Imaging - Nice buidling

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    Nice buidling

    What's Kickin' 3D/4D Ultrasound - Scanning room with plenty of comfortable seating for family and friends.

    What's Kickin' 3D/4D Ultrasound

    2.4(5 reviews)
    7.9 mi

    This place is such a disappointment! Do not waste your time and money! I initially came in and paid…read morefor the What's kickin package for $180...came out with only (2) 2D images! nothing else! here is what the package comes with that I did not receive: Best viewing time 20 - 32 weeks 20 - 30 minutes session 2D/3D/4D ultrasound viewing Black and white thermal ultrasound photos Gender upon request Photo CD of JPG ultrasound images 3 pages of 3D ultrasound color photos including 8 wallet photos DVD Recording of the entire viewing session set to music. A What's Kickin' goodie bag filled with mommy to be coupons, information, free samples and gifts. The manager reassures me that I can reschedule OR get a refund... I chose to reschedule..Unfortunately, I had to cancel and I called in to ask what my options were and another employee tells me I can simply get a Full refund if I chose... I told them I will call back for the refund. I called them back today and the manager then tells me she was wrong for telling me that! he will not refund me my full amount I paid. He is only willing to refund 50% of it... I told him that I do not think 2 images are worth $90!!! He says there is nothing he can do about it! I think for the poor quality of the images and the lack of knowledge of his employees, he needed to compensate a little more than that. But he didn't... I am left with only 2 2D images that I paid $90 for! Very disappointed and would not recommend this place to anyone...

    The ultra sound tech was very sweet. We have been here with all of my nieces and now my soon to be…read morenephew. They always make sure you get great photos of the baby. If you don't or the baby doesn't cooperate you can come back again. Very happy with today's experience.

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    What's Kickin' 3D/4D Ultrasound - Reception area

    Reception area

    What's Kickin' 3D/4D Ultrasound - Street view

    Street view

    What's Kickin' 3D/4D Ultrasound - Street view

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    Street view

    Rhode Island Medical Imaging - diagnosticimaging - Updated June 2026

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