One is having a sales man tell you something and then not do I traded in my truck last week for a SUV and I noticed on there website my old truck but it was still showing my plate that I am going to use on my new SUV I had talked to Chris the salesman that I bought my new SUV from and he said no problem while I was on the phone with him he said that he took care of the problem when I got home I checked the website and nothing was done and the financial office when I was filing out my paperwork I was the never told what my over all price was going to be I went from having to pay about $12.500 to almost $19.000? bottom line I will never buy another vehicle from them how can trust them when they won't do what they say! read more

I have a Jeep Grand Cherokee that I bought 2 1/2 years ago from a major (non CDJR) dealer when it had a about 45,000 miles on it. At the time I made the decision to buy an extended warranty, which proved to be a good decision. This vehicle came with factory trailer and off-road packages. I have not put excessive mileage on it, I have used it for some limited trailer pulling, and have never gone off-road. My experience with Jeeps and multiple CDJR dealer service departments (including Rhythm) over the past 2 1/2 years is as follows: - CDJR service departments will eventually get the job done right, but it will not be quick or cheap. - While the CDJR service reps are professional and honest, there seems to be little sense of urgency from dealer service departments, including timely updates. - There is always something unexpected that will come-up to delay completion of a service, often causing extra trips back. - Even though they are CDJR dealers, they carry limited parts and it takes days to get what is needed. So if you considering buying a Jeep: - Jeeps can be reliable but they are high maintenance requiring both vigilence and diligence. - Maintenance will not be cheap, especially if you utilize service from a CDJR dealership. - Service from CDJR dealerships is not quick or convenient. - Extended warranties for Jeeps can be costly but are probably not a bad idea. - Initial factory warranties are generally industry minimums. I suggest you shop and compare. If these do not fit your needs, you should probably consider buying something else. read more

Philip Datillo (GM of Sales at Rhythm Jeep) admitted they don't know how to fix my daughter's car -- then refused service. Avoid Rhythm Jeep & Philip Datillo! My daughter bought a certified pre-owned Jeep. It's been in their shop 6 times, and now Philip Datillo (GM of Sales) told us they're refusing to service it any longer. He admitted they don't know what's wrong and said not to bring it back -- even though the Service Manager (Gary) confirmed in writing that there IS an issue. They are fully aware the car has a safety problem but are washing their hands of it and sending her back on the road. When I asked to speak to the GM of the dealership, I waited over 4 hours in their lobby and got nothing but excuses and lies ("he's on a conference call" "we don't know where he is or if he's coming in today"). When Jeep corporate called on my behalf to speak to the service manager (Gary) she was told he was out to lunch. Philip told me that he was out of state at a funeral. This dealership has zero integrity, zero accountability, and zero concern for customer safety. Jeep corporate had to step in and send us elsewhere. If you value honesty and safety, stay FAR away from Rhythm Jeep and Philip Datillo. Nashville has other Jeep dealerships read more

I purchased a jeep Rubicon a year and a half ago from this dealership. I opted for the platinum extended warranty as finance showed me the different packages I could choose from. They made it sound great. It covered so many things and I was willing to pay $3994. The most expensive warranty I have ever purchased and I have bought a lot of new and used cars. I opted to purchase this because the warranty was so good and was an 80,000 mile warranty. I sold my Jeep and got the odometer reading from the dealership that purchased my jeep. I took the odometer reading into the Chrysler Jeep and it was given to finance. I was also told there was a one 800 number that I could call for faster results to get a refund for my remaining unused extended warranty that I had purchased. I called the one 800 number and was told if I was to look at FinePrint or if I was aware that the $3994 platinum warranty actually went back to the 1st mile. Since I purchased the vehicle with 30,000 miles on it, I assumed it was the 1st mile I put on the vehicle up until 80,000 miles. I was told today that the 1st mile was retroactive back to when the first owner purchased the vehicle in 2019. I was told that my warranty is no longer valid and it was only good for 72 months and I would receive nothing back as reimbursement for the almost $4000 warranty that I purchased. I traded the vehicle with 60,000 miles and only put 30,000 miles on the vehicle. It was my understanding that I would be reimbursed for the remaining 20,000 miles that my platinum extended warranty should have covered. I am extremely upset And only owned this vehicle for a year and a half and had no idea that I paid $4000 for a warranty and it was already ran out. This seems like it is corrupt why would a warranty that cost $4000 go back to the 1st mile with the previous owner when they put 30,000 miles on the vehicle. Finance should have explained this and did not. I was going to purchase another Jeep in the future from this dealership, but this has soured my experience. It is dishonest, unethical, and other people need to be aware of the corruption that this dealership is doing. I am extremely upset and will more than likely be contacting BBB an attorney and possibly the news. This makes absolutely no sense to me and was never explained to me. There's no telling how many people they have done this too and like me had no idea that they no longer had a warranty and paid astronomical amount for a one and a half year warranty that was never even used. I would stay away from this dealership at all cost. We have purchased several new and used vehicles over the years and have always purchased extended warranties and whenever we would sell the vehicle, we would be reimbursed for the remaining part of the extended warranty. We have purchased many Nissan's Toyota Mazda Chevrolet over the years and I have never seen corruption like this before. read more

I tried 3 other dealerships before coming to this one. Came in for an oil change and was informed I need to replace my shocks. Made an appointment, my appointment time was honored. They even provided a shuttle home and notified me when my vehicle was ready. I worked with Bob and Nate. I have no complaints. Everyone else in the service department was nice and welcoming. I definitely felt appreciated and valued. Thanks again for everything! read more

I've never had such a bad experience with a mechanic. We spent over 1k without our Jeep EVER being fixed. It also took weeks to get it back-- similar to what other reviews say. Also, similar to other reviews, is that our car came in with a perfectly good battery, then all of a sudden we need to replace it entirely. This was after they diagnosed the car with a perfectly fine battery as well. When we got the car back (the first time) it was as though they had never touched it. It had the exact same issues with it that we came in for. The check engine light even came on within moments. They also left tools in the car as well. When we brought it back it took them 2 weeks to tell us that they couldn't figure out what was wrong with it and that we would have to pay another thousand to have them take it apart. lol We absolutely took the car back. Wish we would've seen all these reviews before wasting time and money. read more

I'd give zero stars if an option. Do not buy here !!! Robbie Harris in finance makes guarantees and statement he won't keep. Once you have purchased a truck, he won't even call you back !!! lies lies lies !!!! we also purchased the vehicle late evening. We were told to bring back and they would detail with free ceramic coating. We dropped it off and after "detailing" the truck still had all the blue quality marks on it. Make the sale, that's all they care about !!!! read more

Sat for 5 hours getting lied to and then ended up walking out empty handed. Waste of time and definitely don't recommend.

AVOID I called on April 8, 2024 and spoke with D in the service department because I needed the hubs and bearings replaced on all four wheels. He said the parts were on back order but if I could find them, myself, they would install them. I easily found the parts online and made an appointment for April 24th. Again, D told me that if I wanted to wait while they installed them, it should take a couple hours to do the work. When I arrived for my appointment, the parking lot was jammed with vehicles waiting for service. Furthermore, a woman in the service department told me that they do not install parts that customers provide. After explaining the conversation I had with D, she said ok they can do it but I would need to leave my car for 2 days because they were too busy. I asked if there is anything they can do to remedy the situation and she said no and recommended that I find an independent mechanic. I can't speak for the sales department, but I recommend you avoid this dealership for service as I found them to be unprofessional and a waste of time. Trust the other reviews and AVOID read more

At this point...I'm frustrated. I brought my daughter's vehicle in on Thursday. It has many issues in which I was willing to have resolved. It's Monday, the dealership is swamped with customers, the service team is busy, the parts were out of stock, the technician is out sick. This is my daughters only vehicle. She's using limited resources to get back and forth to work. My issues are my issues; however, it doesn't make sense to hold a vehicle for so long without a remedy or a reasonable time for this vehicle to be repaired or returned to its owner. I called under the impression it'll be fixed today. I called again because I didn't get a call back within an hour. This is when I receive the aforementioned issues. At this point. If the vehicle never was touched or service when will the owner be notified? If the vehicle is in service, why is only one person responsible for the repair and not a team, in case one person is out sick? If the vehicle is being repaired for a length of time, why isn't there a loaner offered or updates rendered to assure the owner the vehicle is on its way back to its owner? At this present time...I'm waiting for the service personnel to check with her supervisor to see is someone else could work on this vehicle that's been at this dealership since Thursday morning. read more

if you purchase from them do not get an extended warranty, when i sold the car and it was time to cancel the warranty and they are ZERO help!!! Read others reviews, they have zero customer service if you are not purchasing a car. I had to fill the paperwork out twice and then they told me 2 months later that it takes up to 3 months to finally tell me they never processed the paperwork!!! read more

First time in 42 years that I've been to a completely honest service department at a dealership. Thank you TYSON!!!

Edit: I just realized that Rhythm Chrysler in Nashville asks customers to leave reviews under CDJR Service instead of the main dealership name. I find this practice misleading. It disconnects the sales experience from the dealership's overall reputation, making it harder for future buyers to get an honest picture of the business. When I look up reviews specifically for Rhythm, they range widely--from 2.0 to 4.9 stars. Rebranding or directing reviews elsewhere feels like a tactic to inflate their image and avoid accountability. Every sale should be tied directly to the dealership that handled it, with transparency and a real opportunity to resolve issues. In my case, I asked several times for unresolved problems to be addressed--and they simply weren't. Period. The Good: The sales process itself was quick and relatively easy. I ended up with a 2020 Jeep Gladiator with 70,000 miles, and honestly, it's a solid vehicle. Drives well and looks great. The Bad: Unfortunately, the dealership experience left a lot to be desired. First, they overcharged me on state taxes by nearly $800--a frustrating and costly mistake. Even worse, they advertised a lower base price online, but when I did this entirely out of state and not in person but was prepared to pay in cash. They informed me there would be an additional $2,000 fee unless I financed the vehicle. This felt deceptive and borderline fraudulent--definitely something I believe could warrant a class action for consumer protection violations. I financed it entirely and paid it off within a few weeks of purchase but it seems wholly unnecessary. I assume the sales and finance department gets kickbacks from this tactic instead of whats best for the consumer and owner. I recommend they end this stupid practic asap. Cash is king and in as rough shape the US economy is in, paying cash upfront should take priority to safeguard sales. I've seen the numbers for their parent company and its garbage for reasons likely like this. There were also several disappointing details post-sale. The vehicle came with no owner's manual, and delivered without a windshield wiper, and several disconnected components like the rear windshield defroster and truck bed cables. I brought this up and was told I could be reimbursed for the wipers if I provided a receipt. I did--but then the sales agent vanished and I never heard back. I emailed twice and never heard back so...I'm reviewing the dealership as negative overall. All in all, while I genuinely like the Jeep Gladiator itself, I can't say the same about the dealership. Their focus was clearly on closing the sale, not on customer satisfaction or follow-through. With tariffs potentially increasing vehicle prices, I wanted to buy now to avoid added costs--but sadly, this experience just reflects how transactional and impersonal car buying has become. I was probably the easiest purchase you can imagine bc my test drive of the vechile was a 200 mile trip from dealership to my home. I just expected the vehicle to have all the basic components connected, documented, and attached. Lastly, i forgot to mention this earlier. I had to fill out the same sales paperwork three seperate times because they kept saying they either lost it, it was incorrect, or had to supply me with a different copy. Seriously, for a 28,000 purchase..fill out the paperwork correctly the first time. I wouldn't have had to pay to much for the vechile in taxes if you did the job correctly the first time. I can't imagine its that difficult to sell a car to a person in Alabama when the dealership is less than 200 miles away. read more

If you are looking for a high-pressure, uncomfortable or unsatisfying car buying experience, go somewhere else. BUT - if you want to have fun during what can be one of the most stressful experiences, go here and ask for Calob Grisham. I had SO MUCH anxiety about having to go through the purchasing process after my previous car was totaled, but because of Calob and his team, I had a blast and left with the Jeep of my dreams. Who enjoys car shopping? I never expected it to be such a fun experience. It all started when I let them know I was coming on my lunch break from work to look at the Jeep. When I got there, it was pulled up to the front and had my name on the windshield. Was it a sales tactic? Probably. Did it work? Hell yes it did. Calob and his team spent almost four hours with me and were never impatient. He didn't act like one of those cheesy car salespeople that act like you HAVE to buy the car RIGHT NOW or else the world will end. In fact, it was the opposite. Once I told him I wanted that Jeep, he and his team moved heaven and earth to make sure I could take it home that day, gave me an AMAZING deal, and even helped me get my rental back to the company. In a perfect world, I could not imagine anything that could have made that experience better. Thanks Calob!! #CallCalob #CalobCares read more

Rhythm Chrysler Dodge Jeep Ram - Car Dealers Near Me - Hendersonville, Tennessee

Finally talked to someone on March 5 after they got the Batter Business Bureau complaint. Tabitha in accounting advised me they were overnighting a check that day. She gave me a tracking number and apologized. About an hour later I got a call from Phillip who identified himself as a sales manager. He also apologized and reiterated they were overnighting my refund check. I waited all day Thursday and Friday and no check. When I checked the tracking number and it stated a label was created, but the package was never received from Rhythm. I tried to call and check, but was told Phillip was out of town and I could speak with another manager. I was then put on hold for over 20 minutes before I hung up. I tried accounting again and it rang and rang and then a message stating mailbox was full and hung up on. I guess only way to resolve is court. read more

I would give more, but they had my car for three days, which I don't want to rush the repairs on my car, but to spend several thousand, and not fix one certain problem that I came in for is very irritating. Called back this morning, waiting on return call. If they take care of it promptly, and properly I'll change the review rating, but at this point it is this. read more

NEVER AGAIN! I called Rhythm Jeep yesterday to find out what a full synthetic oil change would cost and they told me $89.99. I arrived this morning and they told me it would be $129.99. I explained what I was told yesterday and they said they would honor the mentioned price. When driving into their service garage, you pass through their UVeye machine, which picks up any dents, scratches, etc. When I got to the service desk, the woman told me that based on their UVeye machine, my tires were "expired". I said "expired? What does that mean?" She said that they were 12 years old. I told her that those replacement tires were less than 3 years old and didn't even have 10k miles on them. Secondly, my Jeep is 8 years old, so it would be impossible for original tires to even be 12 years old. She asked if I wanted my cabin filter replaced and I said no. I just went to pick up my Jeep and my $89.99 oil change was $182.72! They charged me $70 dollars for an engine filter! I don't even recall them asking me if I wanted that changed (they had definitely not mentioned a price for it), and I certainly wouldn't have paid $70 for a filter that I could have bought online or at an auto parts place for $12-$16! I definitely won't be using their services again, and even though I had bought my Jeep new from them, I'll be buying a new Jeep somewhere else! read more

We sold our Jeep to Steven Biesel at Rhythm CDJR, once we agreed upon a number he was able to complete our sale to the dealership in Under 45 mins. He was friendly & had us back out the door in no time! read more

They've had my jeep for 52 days. I've been given the run around since it's been in there. I am very displeased on the service I've been given because the communication had been horrible! read more

I should have read the review before I ever made my 1st appointment. Issue after issue that is all lack of communication and information. Almost $3k later with new brake lines and new rear seals and I still have a squeak... and a new one that is constant. Will it get fixed? maybe 3rd time is a charm? Would NOT recommend! read more

This is not the place you'd like to buy a car from unless you want a headache. my car purchase has been a nightmare and I am chasing after money owed to me. They do not respond to emails calls or texts so it's countless trips to the dealership. They've apologized but it's useless if there's no resolve to the situation. Jeff and Coach (Greg) give you lip action but never do what they say they're going to do. Phil has attempted to correct his employee's errors but here I am two months later and no resolve. They are not trustworthy of your time or money. read more

If I could give a zero star review I would. I had zero issues with my husbands Jeep but this is the first time they have serviced my Jeep and they have screwed it up both times. I originally bought it to them to finish diagnosing my fan cricut 1 error code I received which I knew was one of four things. They supposedly fixed this and less than five minutes later it started overheating when it was not an issue prior. I tried calling, texting all my way home due to traffic to get no answer. It wasnt until I called the sales team I got an answer and got a call back to get my Jeep retowed back to them 24 hours later. Then it took them 2 weeks to advise that my aftermarket thermostat failed and asked them to replace with an OEM. They called and said it was ready so I picked it up; however after I get home I did a walk over to notice the radiator fluid reservoir wide open and sprayed coolant everywhere and my negative battery terminal wasn't barely connected and tightened down. This could have cause damage again to my engine because of your technician negligence. Do not take your vehicle her or to any dealership in Nashville unless you get in writing they are liable for damages. I will do everything myself from now on because I just dont trust any dealership or shop! read more

Rhythm Chrysler Dodge Jeep Ram - Car Dealers Near Me - Hendersonville, Tennessee

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STAY AWAY FROM THIS DEALER!!! Bottom line: I bought my Jeep in June 2021 and I'm still waiting on them to process my registration and I'm not the only one they are doing this to. I called several times asking for my registration paperwork as well as asking if there was anything I needed to do, Rob told me the finance dept. would handle everything and it was still in processing. It has been "in processing" for 4 months. I finally called the DMV to find out what the deal was and then I just found out that they never transferred my tags. The vehicle is still registered to the previous owner and trade in was never transferred either. I have been trying to get a temp tag all day from them today so I could at least drive legally. I got one from them early this morning that was expired, and then they told me sorry we can't issue you a 3rd tag due to TN laws. I think they purposefully gave me an expired tag because they haven't done the paperwork to transfer the ownership to me. I AM SUPER frustrated with this, I can't believe I've been driving for 4 months on illegal tags due to this. DO NOT RECOMMEND!!!!! I'm now finding out that they are doing this to multiple people. Read the reviews!!! read more

I want to thank the team at Rhythm Dodge Jeep for helping me pick out my 2020 Dodge Challenger Scat Pack Widebody. I absolutely love the car and the team took great care of me. I took the car in on trade and there were a couple issues from the previous owner and these guys went above and beyond the call of duty to make sure everything was perfect. I'm grateful for their help and I look forward to being a customer for many years to come. read more

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At this point, every time I take my car in, I don't care if it's for an oil change or to replace a windshield wiper, a few days later, something else is ALWAYS wrong. I just got my car back from getting the oil changed and now my car won't start. Last time I went to get the oil changed, my lights suddenly didn't work no more. It's like damn, are y'all fu**in up my car on purpose so I gotta come back! And don't go to Miracle either, their place looks like a junk yard.! Both overcharge for EVERYTHING! I don't even want to get my oil changed here no more read more

I came in from another dealership and Rob was AMAZING Not only did he go the extra mile by staying late to help me out, he had actual compassion for my financial situation and was more than respectful to my sister and I. If you're wondering if you should check out this dealership ,absolutely do it and ask for Rob! read more

Made an appointment a week ago for an oil change. Showed up 15 minutes early, pulled in the garage and went inside and waited.....right next to four service writers, none of which ever acknowledged our existence (only one was working with a customer). The service manager finally walks by and tells us someone will be with us shortly, then proceeds to assist two cars who came in after us. We waited until our appointment time and walked over to the service manager and asked when we'd be helped. He proceeded to tell us that everybody's busy and asked us to 'bear with them'. No, sir. We made an appointment for a reason and you're helping others who came in after us. Needless to say we left and will NEVER return and will most definitely tell everyone we know about our terrible experience with this dealership. read more

I purchased a Gladiator from Rhythm in February of 2024. I was in CT and obviously they are in Tennessee. we made the deal over the phone on a Friday. the next Monday I was at the dealership. I didn't know what to expect, would they be true to the deal we had made on the phone ? would there suddenly be fees that were added for some reason ? I got the exact deal I was promised. the entire team was awesome, super pleasant and very knowledgeable. they actually went above my expectations ! I got a great deal and recommend anyone to use this dealership ! read more

Don't take your car here. Spent $2500 and came out with problems and noises I didn't have before now they have asked me to pay another 2k to fix a problem I didn't even have before I brought it in...this dealership should be shut down idk how their service department is still in business. They don't update you and never answer the phone... CEO should be analyzing these reviews they are horrible I will be writing to corporate and any social site that will listen...BEWARE! read more

We all hear of scam dealerships and I have to say this is the one. They had me pay 2400$ plus another 1100. For a service and maintenance package but when I brought it in for scheduled service they told me that I only paid for 6 count them six oil changes! The car had a sticker price of 20,000. They tacked on the original asking price plus got themselves a 500$ administrative fee. When I say the fucked me they fucked me. Do not recommend! Will be contacting a lawyer soon! read more

I absolutely love the car I bought from this dealership and i didn't look at reviews because I had a particular car in mind and they had it. Now I have several complaints that I've tried to share with management to no avail. Maybe there's good reasons but... And since I was hoodwinked into buying the oil changes as part of my financing (pissed me off), I hope that service is better than sales (Nope!) I will give a high five to Hunter for helping me understand what was happening. And they are a friendly bunch when you can reach someone. 1. Calls to managers have never been returned over the 3 months I've tried. 2. I'm on month 3 of temporary tags. I wasn't clear about next steps but I did mistakenly assume they'd contact me or send a new temp tag before the other expired. Nope, it's up to the customer and both times I've been told they would be overnighted I had to pick them up sooner so I could drive legally. I was told they're overwhelmed with sales and good for them but they need to hire more people to process titles. I also just found out that part of the delay was misspelling my name, which happens often but they could have told me. 3. Hire enough staff to make an express oil change fast like the name implies. And honor appointments. After an hour i still didn't get my oil changed. read more

This dealership has gone way down hill !!! Horrible at communication all around the board in every department! They don't stand behind there word or offers ! I wouldn't buy a bottle of water from this place ! read more

DO NOT DO BUSINESS WITH THIS DEALERSHIP AT ALL COST. The experience that my girlfriend and I just had with this company is the top worst experience I've ever had anywhere. From start to finish. Let me just say, I don't leave reviews unless it is horrifying and these people are IMPOSSIBLE to get in touch with. It started out with her purchasing a vehicle and having it for only a week to find out it has major issues going on with it. We take it back immediately for them to work on it and they said okay. After that, we waited weeks for a call back on what was wrong with it and what a solution would be. The sales team was always helpful and nothing but props to them. However, the service department and the management team were horrible and rude to deal with. After a few weeks, we get a call back saying something was wrong with it and they would fix it. We ask if we could get a rental and we were told we would be put on a very long waiting list. (Which we never received a rental car for three months.) So luckily we had a family vehicle that we used in the meantime. We finally get the vehicle back in hopes of good condition like they said after weeks and had it just for a week to find out it has the same issue. We take it back and it takes another week for them to tell us that it needs a whole new engine. They didn't want to put a new one in because they would lose money doing it so they basically said we had to find another vehicle that we like on their lot or they would buy the vehicle back from us for HALF of what we paid when we haven't driven the car more than a week and it's been a process for 3 months. We agreed to try out a vehicle on their lot to trade in so we didn't lose money and come to find out the one we liked had issues but they were still selling it to people but they just wanted us to be aware it was a bad vehicle. She bought the vehicle in November and drove it maybe two weeks and it is now the end of February and we are having to take our business elsewhere and sell the vehicle they sold us. Meanwhile the general manager never acknowledged our existence while standing their upset with the situation. SO WHY ARE YOU GUYS SELLING VEHICLES THAT YOUR OWN STAFF IS NOT RECOMMENDING BECAUSE OF HOW MANY ISSUES IT HAS? (Picture below showing the new vehicle we chose to trade in and them saying it's not one we would want.) Save your time and money and go elsewhere! read more

Rhythm Chrysler Dodge Jeep Ram - Car Dealers Near Me - Hendersonville, Tennessee

I wouldn't recommend this dealer at all!! The salesman was not friendly at all and has taken his time about answering any questions I have about getting my vehicle's items taken care of which was in my contract. I did not hear back from him until 2 months after purchasing it, they lied and told me my tags were transferred, and charged me for tags I did not need, They still have not reimbursed for this and keep giving me the run around, the day I drove my vehicle home, the check engine light came on before I even got it home, found out they left a valve completely off and another valve extremely loose. I have tried multiple time to talk to the general manager about my concerns and no one would like to give me the information on how to reach him. I will never go back to this dealer for anything nor would I advise anyone else too as well. read more

Bought a used car from them 8 months ago and have had appalling service as they still haven't sent us a license plate 8 months later. After more than 20 phone calls and hours waiting on hold, no one seems to be able to help and the right person is never available. Avoid buying from here if at all possible! read more

If you are looking for a vehicle this should be your last stop .they will tell you that they showed you a car fax or told you that your vehicle was involved in multiple accidents. its buyers beware and when you ask to trade out of it thats not an opition so if a good deal here seems to good it probably is. read more

OMG - if I could give them 0 stars I would. I contacted them about a Jeep that was advertised for $32000.00. I'm in California and was planning on purchasing and then flying out to pick up the Jeep. I told Tony I was ready to commit and asked him to work up pricing. Here's where it gets completely shady. Tony comes back to say they've added "a few" after market modifications: raised it, changed the rims and tires, added armor plating, pulse braking, and the Jeep version of lo-jack. Oh, and the price on their website reflects ALL the available rebates (so you'd have to be an active military, first responder, realtor to get the rebates. Yes, all three at once). He comes back with a final price, including tax, of $48,000.00. Yes - FIFTEEN THOUSAND DOLLARS ABOVE THE ADVERTISED PRICE!! I told Tony the ceiling of what I was willing to pay, and he said he would speak to his boss and get back to me. I'm still waiting to hear back... read more

Rhythm Chrysler Dodge Jeep Ram - Somehow the price jumped $15k and they told me the final price was ACTUALLY $48k - Car Dealers Near Me - Hendersonville, Tennessee

Fool me once, shame on you. Fool me twice, shame on me. I guess the third time makes me an even bigger fool. I've been to Rhythm CDJR three times in the past couple of years. The first time was to check out a plug-in hybrid. I explicitly asked them multiple times before our appointment to plug it in so I could get a feel for the hybrid powertrain. When we got there the car was unplugged and had 0% charge, so we didn't get to experience the car fully and walked away. The second time was for a used truck. It was in relatively rough condition when I arrived, rougher than the photos led on. Pulling out of the lot for the test drive I immediately felt a shudder in the drivetrain. It smoothed out a bit when I got up to highway speeds, but while on the highway the check engine light came on. They offered to fix whatever was wrong if I agreed to buy it, but they should have had it sorted before I drove all the way there, so I walked from that deal (as anyone should). Yesterday I reached out about trading my vehicle for a brand new truck. The trade difference came back too high, so I decided to pass. They told me they go off of KBB values, so I looked it up and noticed my trade given its condition could be worth $5k-$6k more than they were offering. I sent that to the salesperson who said they'd need to inspect it if there was a chance of coming up that much. I told her I'd be willing to drive over there (40 min one way) if coming up that much on my trade was realistic. She said it would be worth my while to come down and was sure we'd be able to make a deal. I arrived, test drove the truck, then went to work through the deal. Right out of the gate the price was HIGHER than discussed the day before. They actually reduced my trade value $500 instead of increasing it, despite it being in fantastic shape and very clean. I had told the salesperson where I was trying to be on it, so everyone knew well enough I wasn't going to come up thousands to meet their offer. To their credit they filled up the gas tank on my car before I left, but that wasn't worth the three and half hours I wasted in the middle of my Saturday. It's a shame as everyone I interacted with was polite, friendly, and mostly knowledgeable, but ultimately as a business they have wasted too much of my time. I won't be going back. read more

Was looking to trade my 2020 Truck in for a 2022 Gladiator. Nick M. made the process very simple and stress free. Everything was good to go when we got there and vehicle was cleaned and filled up for us to go. Highly recommend using Nick M. as a sales rep. read more

Rhythm Chrysler Dodge Jeep Ram - Car Dealers Near Me - Hendersonville, Tennessee

Gary and his staff, along with Nick, always make warranty issues more bearable. It is extremely difficult to find a honest, smart, hard working, and trust worthy shop nowadays. Under Gary's direct management, Rythm Chrysler, Dodge, jeep, ram checks all the boxes. They even have free soda and snacks. Highly recommend. read more