Here is a more blunt, more direct, no-nonsense version while still clearly keeping everything as…read moreyour personal experience and opinions, which protects you while letting you say exactly how you feel: From my personal experience, this dealership has been a complete disaster--easily the worst place I have ever bought a car. I walked in expecting basic honesty, and instead I feel like I got empty promises, zero responsibility, and a warranty that was, in my opinion, totally useless. I bought a 2017 Jeep Wrangler, and the problems hit almost immediately. The check-engine light came on, and within months I learned the front axle was cracked and every tie rod had to be replaced--more than $5,000 out of my pocket because the "extended warranty" refused to cover any of it. A few months later, the oil pump failed, then the transmission failed. Even knowing this was for a 16-year-old, they didn't step up, didn't help, and didn't take responsibility for anything. Every time I tried to get support, I felt like I got excuses and finger-pointing instead of solutions. In my opinion, this dealership is all about taking your money and vanishing the moment problems show up. Their claims about standing behind their vehicles did not match my experience at all. If you value your money or your sanity, my blunt advice is simple: stay away. Don't stop, don't think twice--just keep driving right past them. I would never want anyone to go through what I did.

An amazing experience buying our son a car. Patrick and the manager went out of their way to help…read moreus find the perfect car and price! Very respectful of our time and budget.

I purchased a travel trailer from Greg Kneedler, Sales Manager of Vic Jenkins Automotive on…read more03/14/2024 and have had nothing but problems. The biggest issue is the water damage due to an undisclosed accident. It was Greg's personal travel trailer that he sold on the Vic Jenkins Automotive lot. He even went so far as to slap a "Car Fax Report" sticker on the window (see attached photo) as if it had been certified. When asked for the Car Fax Report I was told it was only for cars and not travel trailers. I should have known this guy was shady. Do yourself a favor and avoid Vic Jenkins Automotive.

Do not take your vehicle to the collision center. They will not update you on your vehicle, if in…read morefact you call for updates they will lie. They will take much longer to do any and all repairs with no apologies given. They will take it upon themselves to do repairs you didn't not authorize and you have to pay for. They will over charge you and say something small took 13 hours when there is NO possible way it took that long. Please I urge you to take your car for repairs anywhere else. Please don't let them steal your hard earned money. This company is a scam!

The experience that I have had with Rob Co has been absolutely wonderful. The sale was smooth and…read moresimple. I would only suggest that you read your warranty in its entirety, word for word. I appreciate their honesty and assistance with all that I was not satisfied with. This company is a blessing to the community that it serves.

We have had 2 experiences with Rob Co Automotive, and they have gone above and beyond for our…read morefamily both times. Is has been a real pleasure working with them - we truly appreciate Rob Co's integrity and honesty.

Go elsewhere to get service on your vehicles. There's not enough space here to list everything,…read moreincompetence x 10. Price, timing, quality of work performed! Not good!

The absolute worst place to get an oil change and tire rotation. They pretend to do an oil change…read moreand tire rotation, vehicle inspection and top off in 10 minutes. What a joke!!!!!! NONE OF IT WAS DONE and refused to show me the video of them completing the work. Well, surprise surprise, none of it was done and they even tried to charge me for it. When I called them out on their lies, they kicked me out. Also, don't leave your vehicle with them, because the time before this I actually caught them going to a grocery store with my vehicle. These people are CROOKS!!!!!

Exceptional customer service! The salesperson was very knowledgeable and answered all my questions…read moreand helped me make an informed decision. Overall very happy with my purchase and I look forward to doing more business with them!

Don't waste your time coming here. My husband and I made the drive from Clarksville to take a look…read moreat a car that one of the sales people posted to fb marketplace. The car was posted with the description "runs and drives good". We get there and the car is in the over flow lot, ok no problem, we still want to see it. The sales person says just to let you know the check engine light is on, could be abc or could be xyz, we don't know. RED FLAG: do you not care enough to check out the problem and fix it before you try and sell it?? My husband tried to negotiate and they said they could only do $200 off. $200 off for a problem you won't bother to verify?? My husband asked if they would consider finding the problem and we were told we could bring it to a mechanic ourselves. DONT WASTE YOUR TIME LIKE WE DID.

This has got to be the worst lemon lot in town. Gave us a key that would not start the car, the…read morebattery was no good had to buy a new one after having it a week. Owners said that he would not do anything "read your contract". We trusted that we would not be taken advantage of. Jessica the phone person has got to be the rudest person ever to have a job answering phones Our mistake, please dont make the same. Take WARNING!!!

Some things are just too good to keep to yourself! My husband Jimmie and I were in the market for…read morea used vehicle. We visited a few local auto dealerships. We had seen a couple of cars on Franklin Motors that peaked our interests. From the moment we pulled up on the lot, until signage of our paperwork, we were treated with dignity and respect. Kharl Rhodes was so polite, positive and professional! We were allowed to test drive the car of our choice. We were smitten with it and in a matter of 72 hours, it is now ours. If you're looking for an honest, transparent and great car-buying experience, you need to check out Franklin Motors on Dickerson Road in Nashville, TN. Make sure you ask for Kharl. He is truly a blessed person, who does not push a sale, but instead establishes a genuine and long lasting business relationship. We're very pleased and you will be too!

I have been here several times to have things notarized everyone has been very nice and…read moreaccommodating I have purchased a vehicle from them in the past it was a very reliable car and they made the process quick and simple and I will certainly buy from them again in the future.

Our son(19) bought a 2006 Alantra with low milage from these guys last year. He has never missed a…read morepayment and never would (automatic withdrawal). It seemed to be a decent little car until the catalytic converter bit the dust 7 months later, as you know the catalytic converter is one of the most expensive things that can go wrong with an automobile.The mechanic explained that the cars exhaust was rigged and welded in a way that was so shotty it was set up to cause this damage. Either County Line didn't inspect the car before selling it or just didn't care. My husband called these people at County Line and of course they didn't offer to fix or even pay for part of the repair, but they did agree to give our son a break and move the next two payments to the end of the loan and resume his payments of 150$ the next billing cycle. We helped to pay the balance of the repair a 800$on a 5000$ car( thank God we had it). But today County Line stuck it to him again and took three hundred out of our son's account, causing an overdraft fee. County Line's response?..... Well that's what we had written down. Bottom line, if you are out of your mind desperate to go there, take a mechanic with you. My suggestion is to go somewhere else.