Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

Great job as always! Mario is fantastic and very honest. The shop is a little gem in Visalia…read more Quality work and great employees! I take my Chrysler here for everything. Love this place!

Been using them for over 10 years on my small fleet. Great work and honest customer service. I…read moredon't even ask for a quote before hand because I trust them all so much. Give them a try !

Great service. Really expensive. I went in for one thing and was highly disappointed when they…read moretried to up sales me.

I recently had my car serviced at Franks, and I told them to check my brakes as well as oil change…read more I fully expected them to tell me that I needed new brakes, not so! They told me their technician said both front and back brakes were fine. I will continue to give my future business to Franks Automotive!

Quick service. Great owner. My go to for smog checks. Has been a Visalia locally owned business…read moreforever.

Trusted Jesse and his crew to fix an electrical issue on my 87 grand national. He fixed the issue…read moreand it is back to . Thank you Jesse!

When I called and explained what my Honda CRV was doing. Shuttering during acceleration. Mike…read morethought it might be the transmission. He was able to fit me. He diagnosis the problem. Called me back with an estimate and the time for completion. He was very nice and knowledgeable. He called when the car was completed. I would go back to Mike to fix my car if any other issues arrise.

My experience at daves automotive could have went better, Mike quoted me over $6000 in parts and…read more$4000 in labor on top of rude customer service, during the diagnoses for my chrysler 300. I tried to explain to Mike some of the issues with my vehicle and continued to be undermined and felt like i wasnt being helped but charged an arm and leg for services

DO NOT TAKE YOUR CAR HERE!!! I took my vehicle to Charles,…read morebut before leaving it I specifically asked him if he could do the repairs on my car being that I was having a hard time finding someone local who knew how to work on my specific vehicle. He told me he was the only one is town who worked on my type of vehicle. Turns out that was a lie and he actually new someone locally who specialized in European vehicles. So, after having my car for 3 weeks, (on a friday) I got my car back. I instantly noticed my cars issue was not resolved so I called him and we agreed I would take it back to him that following Monday. I dropped it off as agreed upon and waited 4 more weeks to get my car back again. This after me calling him multiple times because he would never update me, even though he always said he would have it back to me within a the week. He finally called me on a Thursday saying it was good to go. I asked if it was done right this time and of course he assured me that it was. I went out of town that Friday morning for the weekend, but had to come back the next day because my car was leaking and spraying oil as I drove it, along with an intense burnt smell. My car was 10 times worse than when I first took it to him. I immediately called him that Monday morning and he asked me to take it back to him. Even longer story short, after 5 months (from the start) I finally had to call him and ask for my car back and for my money back as he did NOT fix my car, instead he made it worse! He completely insulted me, yelled at me and called me every name in the book. He even went as far as to say it was not his fault, that my "stupid car won't take the part I'm putting on it".  A part I later found out he was trying to jimmy rig to avoid replacing the entire part needed, because he did not know how to do it!  Again, after calling me every name in the book, he refused to let me speak and hung up on me. I called him back and he would not answer. Once he finally did, I asked him to have my car ready outside and I'd be there in a few minutes to get. He refused to give me any money back and NEVER fixed my car. I had to take it elsewhere (to the place he knew specialized in my vehicle type) and pay much more to get the job done right! European Auto was great! I highly recommend them if you have a European made vehicle! In between all the time Charles had my car, I had to call twice a week for an update because he would never call me with updates. He always said he would, but never did. I also was told many times by Grant, his employee, that my car was "up in the air as we speak".  However, every time I drove by, my car was parked in his lot with multiple vehicles behind mine and filthy dirty. Which you could tell my car was just parked and never being worked on. I also constantly got the, "part is on order, but will be here in 2 days". After 4 days I'd call and guess what, the part was still on order. I would not recommend anyone, especially a female to take their vehicle here. After my experience with him, I heard from others that he treats women like crap and also claims to not know someone if they mention their negative experiencewith him! Something I wish I would have known beforehand. Charles is such a jerk, a lier and a thief and takes no responsibility for his actions. And Grant lie for him too. Not one cent was returned to me and the work needed was not done! On the contrary, he returned my car in worse condition than he got it. Not only that, but my vehicle was also scratched up around the car and my rims have damage as well. This has been by far the worse customer service I've ever encountered. CHARLES IS A JOKE AND A THIEF!

It's been a year now since we been going to them and so far; our experience with them has been…read moregreat. This business was suggested from my neighborhood from nextdoor(.com) as my vehicle was leaking fluids. Drove my car there, explained what was wrong (the people who were changing my oil notify me the damage and inform me to get it fix right away), and it took about a month to fix (brought my car in a few days before Christmas so they didn't get it fix until January). They found the problem, replaced/fixed the parts, and gave us a reasonable price (around $400). They were pretty honest, quite cheery, and explained how it was fixed and why it was damaged (parts were old so they replace it with new ones). Husband and I were happy with their work that went back to them later to get our truck fixed. The prices they gave us so far is something you can't beat and we never encountered anymore problems again after they fix it which is nice! What's a plus for my husband and I is that if they see something steal able in your vehicle, they actually take it and put it in a safe place in their office (apparently the radio in one of our vehicles can pop off and they kept it safe until we retrieve our car which was nice of them to do; we weren't aware that it even came off!). I'll admit, it is difficult to get a hold of them over the phone to know what's happening to your vehicle. There are moments they are rude but other times; they been pretty nice as long your polite and reasonable on why you called. Just don't call everyday. You'll be annoyed too if someone called you nonstop. What I do find a pain is that it's difficult to find a place to park where they are located. It can be a bit of a walk depending what time you arrived as there are many private parking spots you cannot park at so be sure to watch out for the signs to prevent getting towed/getting a ticket. One more thing to add before I forget is that their office is pretty dusty and oily which shouldn't be a surprise considering what kind of business they are so if your expecting a fancy, clean place. You better shoo those thoughts away. Usually, I'm picky on how clean the place is but seeing how well they taken care of our vehicles makes up for it so I have no complaints here!

I had to wait a while longer than usual due to COVID to have my Mustang looked at by James and the…read moreteam. They corrected the problem, the car ran well for a while but stalled shortly after. James personally responded to my call and even put out a small fire with a fuel-rich carburetor. I will continue to bring the car in his shop for the attention to detail and willingness to work on a classic car. Not many shops anymore have the expertise or desire to work on older cars.

Forgot to leave a review when I had my car serviced 2 weeks ago. So here it goes: I first contacted…read moreJames Mobile Auto Repair a few days before my actual service. The heater in my Honda CR-V stopped working. Brought my car in at 8:30am. They diagnosed it in one hour and repairs were done shortly after. They were very clear about pricing and even kept me up to date via text/e-mail. Prices are definitely reasonable compared to the Honda dealership. I would definitely recommend this company. Thank you.

I can't say enough good things about these guys! I brought my truck in after constantly having…read moreproblems with my front differential. Every time I'd take it out to the dunes and drive through the sand to get my camper where I wanted it, the front differential would end up cracking or failing. Brett and Kev took the time to diagnose the real issue and came up with a permanent solution. They fabricated a custom bracket to reinforce the front differential, making it much stronger, and also re-geared both the front and rear differentials. I was honestly a little hesitant at first because I'd had so many failures in the past, but after taking it back out to the dunes and putting it through some hard driving in the sand, it performed flawlessly. The difference is incredible. My truck feels stronger, more capable, and gives me the confidence to drive it the way I always wanted to. If you're looking for knowledgeable people who stand behind their work and build things the right way, I highly recommend Brett and Kev at Big Boyz. Thanks again, guys you turned my truck into a beast!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.