Not even willing to negotiate an OTD price without constantly asking me to come in instead when I…read morealready said no. Have a 1,200 preparation fee on there and refused to remove it and instead asked if I would "split it with them". They don't even want to sell cars. Extremely rude.

We purchased a 2019 Ram 1500 Big Horn from Lakeside Chevrolet and were told it had been inspected…read moreand was in good condition. Within just a few days, our mechanic diagnosed a serious pre-existing camshaft issue. This is not something that develops in a few days and should have been caught before selling the truck. When we first reported the issue, we were told the truck was sold "as is" and there was nothing they could do. Only after we explained the seriousness did they mention bringing it four hours back to their shop, something our mechanic advised against because driving it that far risked further engine damage. We were without the truck for a week getting it repaired locally. The dealership later told the Attorney General we declined help, but the offer to "inspect it" came long after the initial refusal and after the severity of the repair was already known. We also corrected the dealer's inaccurate claim about the repair estimate. This entire experience has been disappointing, and we would caution others to be very careful when buying a used vehicle here.

I am so grateful for the quality service and overall generous friendship auto credit USA showed…read moreme...I was really struggling with life events continuously going against me and of course then my vehicle I had died...after freaking out some (alot actually) I came across auto credit USA in Warsaw and I filled out the app on line ( done this dozen other times for other places with no luck, so wasn't to excited bc figured same results gonna happen) and then I got a call from a guy who worked there and he asked me all the info he needed and I gave the info to him and then he said come see him and in couple hours he would have me driving away in something new for me...and I'm sitting in my new vehicle now filling out this review...I'm so thankful for auto credit USA Warsaw for everything they did and how quickly they helped me...it has led on to my other situations getting resolved also...I recommend anybody calling them if u have auto problems...I'm do glad I did..thank you again

From the owner: We get people approved every day that have been turned down for automobile credit elsewhere. Bad…read moreCredit, Poor Credit, or No Credit - you don't have to accept driving a questionable car just because you've had credit issues in the past. Our vehicles are all 2010 or NEWER, and have LESS than 100k miles!! Backed for 3 years or 36,000 miles (powertrain).

This dealership, and Trevor Newley, in particular, went above and beyond to take care of me and my…read moreneeds. I will absolutely be using them again, and highly recommend them to anybody looking for a new auto.

I brought my vehicle in for a grinding noise when turning and a squeaking noise when letting off…read morethe brake. I was told the wheel hubs needed replaced, and I paid to have that repair done, $2,100. However, when I left the parking lot, the vehicle was still making the exact same noises with no change at all. Of course it was a Friday after work when picked it up but I'll be back Monday bright and early. I'm sorry but to type in ur comments that the issue was resolved and you drove it after hubs were replaced is a complete lie!! The issue in FACT was NOT resolved. Unfortunately many people are struggling right now, and then you got places like this place charging a fortune for "labor"! Save you time and money!!! I'm only going back because I'll be damned if someone just took $2,100 from me and not resolved the issues :) $800 in parts for left hub, and rear hubs... the rest in labor?

Wasn't too happy with service they're nice until you refuse to buy a car off their lot. Most the…read morecars have body damage to them. The one I looked at was a Kia optima and it looked like someone attempted to rebadge the car then spray paint the front of it black? The car also had a top piece on it that looks like it was half assed glued on. So I decided to look at the black dodge dart that was on the lot. Back end had a couple dents no biggie but when I drove it the gas pedal kept popping back up forcing my foot up off the gas. So I drove it back and decided not to get that one but to look at the Chrysler 200 gray. The one gentleman started it up when my fiancé noticed white smoke come out of it. So he asked for the hood to be popped open and the vehicle was leaking coolant and oil. When brought up to the manager he said oh I'll bring that up to my tech guys. And when we informed him we weren't interested in any cars on the lot we got a "okay whatever" and he stormed inside the building mumbling Whatever he was while walking inside. Also some cars have rear bumper damage and scratches and dents on them. Let alone whatever issues they have mechanically. They never said thank you to us or even a simple bye have a great night. We drove over an hour to this place to look at the one car. The financing they use is sketchy. Asked me how many hours I drive a week is beyond strange. And to only offer a warranty for 30k miles says something as well and only for 30-90 days I believe. Also you have to do a zoom interview with the finance company. Which I also thought was very strange. Don't bother or even waste your time. They were friendly for about ten mins until my fiancé started asking questions about the car and if the car has had any accidents or such. Also financing took FOREVER. So unless you have about four hours to sit there just don't.

I called to ask if we could just pay off our car in cash or if it needed to be like on a card…read morebecause we finally saved enough money to pay it off and the girl literally was making fun of me because I didn't know my husband's Social Security number we just got married so I don't know it and then she goes since you don't know his Social Security number what's his last name so I tell her what the last name is and then she asked what's his first name but I couldn't understand her because she mumbled it so I said what, and she literally yelled in the phone what's his first name, like if you hate your job, then maybe find a different job because there is no reason that you need to be yelling in peoples phones especially when they're just trying to ask a simple question like if we're able to pay off the car in cash I figured it would just be a yes, or no question I literally cannot stand byriders. They are always so mean and always so quick to be yelling at their customers. I wish so bad we never bought from this place because we are always having issues.

Friendly staff. Smooth process from beginning to end. They took the extra time to find me the best…read morefinance rate for my credit score.

Very easy going and well knowledgeable staff, helped me find the car for me and stay in the price…read morerange I was looking for! 100% Recommend it was like spending time with family!

Wide selection of cars/attentive but not pushy/manager stayed late so we could finish test drive/…read morekevin in sales very friendly and helpful in getting things wrapped up.

From the owner: The Premier Auto Group is a team of buy here, pay here used car dealerships in Fort Wayne. Premier…read moreAuto Group started as a small, local business and has grown as a dealership with 2 locations in the community in order to serve you better. We offer a huge selection of reliable vehicles backed by a 26-month, 26,000 mile warranty. Best of all, we offer flexible financing options designed to fit your needs. Let us know what you need, and we'll do whatever we can to help. We invite you to get to know the Premier Auto Group.

RightWay has an amazing group of people who will help you anyway they can. They work with all types…read moreof credit situations and can help you into a car when everyone else has told you no. Stop in and speak with them. They will answer any questions you have.

Would not recommend this place. We spent over a week trying to make a deal with them and were…read moreconstantly tossed around. Vehicle didn't look good enough for show, vehicle was in service, so and so is not here and will call you back (no call back, numerous times) etc. Finally went to look at a vehicle then all of a sudden it didn't work for our situation even tho that was one approved for. Won't go back and won't recommend anyone.

This is now Axius. My experience there was very sad. I made an appointment a day in advance to have…read morespark plugs and transmission fluid replaced. I left the car the next day for service and about the time it should have been done they called and said they did not have the parts on hand so it would be the next day. At this point I cancelled and found a local repair shop that performed the work for $800 less than quoted by Axius.

It's now Axius and the Sorg feel is gone. I've been there twice now for parts and feel like they're…read morejust trying to upsell you. This last visit I had a rattle noise going over bumps. They proceeded to tell me I needed new struts, brake pads, and rotors. $2500. I'm not sure how a broken strut (according to them) is now all new brake parts. I'm doing the repairs myself for under $400 after paying $165 to find the broken strut. Theyre also very slow at calling back as we had to call them several days in a row just to try and schedule an appt. Will not make the drive anymore as the service/tech knowledge doesn't seem present.

Damion was one of the best salesperson I've ever dealt with. I wasn't planning on buying new but…read moreWarsaw Toyota made me such a good deal that I couldn't pass it up. I love my Toyota Corolla Cross!

So I had my toyota Fj in this place last year in Dec 2024 (read my previous review for them then)…read more Today (22 of Sept 2025) I noticed a screw in my front tire. I took it to the local tire dealer to have them repair that tire. They told me the key to unlock the tires locking lug nut was not in the container where I have always kept it; instead there was a generic lug nut! The last place to have anything to do with taking my tires off was there at Toyota of warsaw. I seriously think they put this lug nut in my container instead of the locking lug nut key purposely because of my issue I had with them last year! And believe me when I tell you the entire service crew and the management heard my complaints. this place is a joke. AND AND AND KARMA IS A BITCH.