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    Richard J. Donovan Correctional Facility

    1.8 (13 reviews)
    Open Open 24 hours

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    11 months ago

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    9 years ago

    The driver here is a jerk! Theu really make it hard for family to visit there love ones!!

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    George Bailey Detention Facility

    George Bailey Detention Facility

    1.9(41 reviews)
    0.8 mi

    It's run by the San Diego Sheriff's Dept which seems to be perpetually understaffed…read more I received an unwelcome/threatening phone call from an inmate here and when I called to learn how I could get a copy of the recorded call, the staff said they'd call me back and never responded after making several follow up calls. The website is also a bit confusing- old phone numbers and a bit clunky to use. I think that good use of technology could easily solve many of their issues.

    Having a loved one incarcerated is already an emotionally difficult experience, and the customer…read moreservice at the George Bailey facility has unfortunately added additional stress during my attempts to schedule visits. Over the past several months, I have repeatedly encountered issues with two receptionists, Rachel and Stephanie, when calling to book visits. On multiple occasions, I was told that visits must be scheduled online, and at one point I was even refused phone assistance entirely -- despite the automated phone system clearly offering an option to schedule visits by phone. One visit was also booked under the wrong inmate, which caused confusion and resulted in me being told I could not attend due to a lockdown. Thankfully, another staff member took the time to look into the situation, discovered the mistake, and corrected it. According to the system records, the incorrect booking had been made by Rachel. When I arrived at the facility afterward, I shared my concerns with the manager. He confirmed that phone scheduling is allowed and assured me he would address the issue with staff. During this conversation, a staff member inside the office -- who I believe was either Rachel or Stephanie, though they do not wear name tags -- watched and glared at me throughout the interaction, which felt unprofessional and unnecessary. Unfortunately, this behavior has continued. On a later visit, the same staff member stared at me again as I checked in with another employee. As I walked away to sit down, she stood up and asked loudly, "Can I help you with something?" even though I had already completed check-in. I responded politely, but the repeated hostility has made an already difficult situation far more stressful than it needs to be. I am certain I am not the only person who has experienced this. Families who are already going through a challenging time deserve to be treated with professionalism, respect, and basic courtesy. I hope the facility will take steps to ensure more compassionate and consistent customer service moving forward.

    Photos
    George Bailey Detention Facility - The former guest

    The former guest

    George Bailey Detention Facility
    George Bailey Detention Facility

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    US Customs & Border Protection - Line

    US Customs & Border Protection

    3.7(103 reviews)
    2.2 mi

    I was detain for second inspection on Sunday April 19 when they pass me there take me to the office…read morewith Agent Meza after 4 hours they pass me over to Huerta agent She take my interview by film my declaration was scarrt b usually when they film is bcos they will cancel you documents I'm not resident yet I m on parole advantage But agent Huerta was so nice she even give me a meal and little juice and snack My respect for those agents and great people

    6 IMPORTANT TIPS CROSSING SAN YSIDRO TO MEXICO (pedestrian)…read more I have traveled on weekdays, weekends, and holidays. Anytime between 8-1 PM is uneventful. I either get dropped off or take the trolley. I don't trust parking my car overnight in the U.S. lots. I am usually traveling to Rosarito with my young kiddos. 1. Have your documents easily accessible to you without fiddling and faddling. 2. If you have to put items on the conveyor belt, be on the other end to quickly retrieve your items. 3. You will have to walk up a small curve incline to the document checkpoint. Just in case mobility is a factor. 4. If things are moving smoothly and you go between the times recommended, the border crossing to Tijuana is 10 minutes. 5. I travel with kiddos, I always take full photos and send to family. Precautionary, because I watch crime shows. Maybe not important but what's 3 seconds of peace of mind. 6. Customs agents are so chilled, but I bet if something pops off it's on! Answer their questions without joking because your bad humor will cause the rest of us to be delayed. "I took a trip down to Mexico. It kind of changed my perspective on life a little bit." - Derrick Favors #juken123 #sanysidrobordercrossing #uscustomsandborder

    Photos
    US Customs & Border Protection - Made this appointment One year ago 05/26/2021

    Made this appointment One year ago 05/26/2021

    US Customs & Border Protection - Tijuana taxi stand. Always negotiate.

    Tijuana taxi stand. Always negotiate.

    US Customs & Border Protection - Last US photo op before crossing over.

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    Last US photo op before crossing over.

    Consulado General de los Estados Unidos - Tijuana

    Consulado General de los Estados Unidos - Tijuana

    3.3(12 reviews)
    4.4 miMesa de Otay

    I see there is no review, and I wanted to write something to help people who need to re-new or…read moreextend their US Visa in Tijuana. First, you need to go for fingerprint. Do not take nothing with you, no bags, no phone, no makeup, no usb, nothing. If you have someone who can keep an eye on your things before you stand in line, better. If not, there is a guy over there who work at the parking next to the fingerprint location. He will keep your things until you exit. This is the guy's job, so I think it is safe. Otherwise, go to your hotel, leave the things and only take to the fingerprints money, the hotel card and the documentation you will need. Then, you have the interview at the Consulate. Also there you are not allowed to enter anything. They made me throw a little something I use to gather my hair. You will wait there for at least 3 hours, I recommend you to have breakfast before. If your appointment is at 10am, you can go before, even 9am will be fine. You will be ask to go through security, then to wait until they call you number to give your paper to someone. Then, you wait in line for fingerprint identification and then, you sit down and someone will call you for a short interview. We were lucky and our visa was delivered the next day, but I can not asure that it is the same for everyone. All the people who I first saw at the finger print I saw the day I picked up my Visa; what makes me thing that perhaps if you are not from Tijauan/Mexico, your Visa is ready right away. If they told you to pick your passport up at 3.00pm, do not try to come before time because they open at 3.00pm, sharp! Besides the regular things your lawyer told you to bring, I recommend you to take with you any documentation you think that might help: marriage certificate, bills, student card, a letter from you employer, last tax paid, driver's license. From there you can return to San Diego through Otay, it is muuuuuuch better than San Ysidro. A taxi from the consulate to the Garita can cost 100 pesos - 10 minutes drive. The same Taxi that took you to the consulate, can wait for you and take you to the Garita Otay. We slept at the Camino Real and was great. Next to the hotel there is a Mall (like UTC), where you can eat, have a coffee at Starbucks and even watch a movie for 4 dollars. We eat a lot and veeeery tasty!!! One place I recommend is Cabanna! I gave 3 starts to the process because it is annoying but very well organized by the personnel out there.

    Bad experience, I need information about immigration for my parents. I called number but then…read moresomeone keeps hanging on. Bad customer customer service. I work at a call center we can not hang up on a customer. We provide services so customers expect a lot from us. This is the worst experience. I you are going to hang up 4 times and. Not answer the phone I believe you should get fired.

    Tijuana - Ensenada Scenic Highway - I was there & I saw JESUS on a hill!!!

    Tijuana - Ensenada Scenic Highway

    4.6(5 reviews)
    4.8 miLa Postal

    Throughout undergrad and grad school, I often took trips south of the border. My most common…read moredestination in baja back then was Ensenada, which sits about an hour's drive from the US/Mexico border. That drive gave me two options: the toll road ("cuota") or the toll-free road ("libre"). I always opted for the toll road, as it is heavily patrolled by law-enforcement, and the commute time is considerably less than the toll-free road. There are three toll booths between Tijuana and Ensenada, which runs you about three dollars and change per booth. Traffic has never been an issue for me on this road, and neither has anything else. The scenery along this route is beautiful! The road hugs the cliffs along the coast of Baja California Norte. If you are a fan of winding roads, a-la-PCH-in-NorCal, then you will like this stretch of road as well! Rosarito sits along this route, about 15 minutes south of Tijuana. There are also various gas stations and convenience stores along the way. I like their coffee, particularly the mochas from 7-Eleven. I also get a couple of bottles of water for my stay in Baja (do NOT drink the tap water!). This road is safe, day and night. There is often a military check point, but the personnel are pleasant people. The police are no issue either, I've only been questioned once by them. I was riding alone in a beamer in the middle of the night... Don't let the news scare you, Baja is actually a safe place to visit as long as you don't look for trouble and mind your own business. And if Ensenada or Rosarito is your destination, then take this fine stretch of road there.

    Review 29 The scenic…read moreHighway to Ensenada is one of my favorites, it's beauty resembles the Big Sur to Cambria stretch of Highway. Rollinghills and quick back to back turns makes you wish you were driving a sports car. (Video) The current speed limit is 70 mph, in my opinion the highway is not designed for this speed. There's areas you could exceed 100 mph but the danger is the uneven road. That being said if you do have the opportunity to drive this highway use your better judgment, your experience and know your vehicle capability. This is a toll road with two pay booths per direction, The current toll is $2.10 per booth North and south. Mexican pesos or US dollars only, no credit cards. On weekends expect 3 to 4 sobriety checkpoints, all week you can expect a bunch of drivers that think they have nine lives. I suggest you drive this highway during the day unless you're extremely comfortable driving at night with zero street lights. Have fun responsible, peace out! (excuse the miss spells and grammar errors, talking to my phone as I'm driving) Plan B.

    Photos
    Tijuana - Ensenada Scenic Highway - Mira es JESUS!!!!! Hola Jesus!

    Mira es JESUS!!!!! Hola Jesus!

    Tijuana - Ensenada Scenic Highway - "Christ of the Sacred Heart"    Keep your eyes on the road and cell phones stored or you'll meet him :)

    "Christ of the Sacred Heart"    Keep your eyes on the road and cell phones stored or you'll meet him :)

    Tijuana - Ensenada Scenic Highway

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    Richard J. Donovan Correctional Facility - publicservicesgovt - Updated June 2026

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