I had a very bad experience here. I went in for a cleaning and checkup. There is no hygienist,…read more it's just the dentist and he was extremely rough with the cleaning. He was digging his tool in so hard nonstop (even after me saying it was hurting me) that he chipped my tooth! He barely explained what was going on and tried to walk me to another room for a filling right then. I was so confused and he said he didn't even have time to numb me. I had a horrible feeling so I said I didn't want him to work on it right then, and he just left the room without even saying goodbye or asking if I was ok. I was in extreme pain from the tooth having a big hole in it from what he did. it was the most bizarre and horrifying dental experience I've ever had.

Man oh man can the dentist be awkward sometimes, but not with Dr. Haimson! He's so informative…read moreabout everything he is doing and his sense of humor makes any service fly by. I would definitely wait for him in that waiting room but luckily they are so efficient I never have to! I would recommend Dr. Haimson and staff to friends, family and coworkers

Had another great experience at today's follow-up. A consistently awesome practice thanks to not…read moreonly the quality care they provide but also because of the staff. Beyond five star!

I made my appointment back in December 2021 to be seen by the dentist. The earliest appointment…read morethey would give me was today March 9, 2022. I took a day off from work to go to this appointment. When I arrived for my appointment today I was told we have no record of you. Receptionist was not very nice. Are the dentists aware of how rude their receptionist/staff is? My family had been going to this dentist for years several years ago but changed due to insurance. Now I'm back and you have no record of me. Time to find a new dentist...

This practice is great, everyone is pleasant and professional. Kaitlin is my hygienist and she's…read moreamazing. I have had some deep cleaning done lately, and she did a fantastic job. I highly recommend this practice.

Found this place via an online search. Friendly staff,…read moredentist, and front desk. The wait is never long. They give you pricing upfront if you ask. I got 2 fillings done and I normally HATE the dentist....this was my best experience ever. I hate the sounds, and the smells, and time. The dentist here completed the most pain free and quickest yet high quality fillings I've ever had. I was shocked. I still don't like the dentist but it's much more manageable! Recommend this place for sure.

My son went there to fix a broken tooth and after spending $250 and being told he needs $3000 worth…read moreof work (and that's with insurance), he left looking just like he did when he walked in. They did was three sets of x rays and a cleaning, but didn't fix the tooth. I do not recommend them at all.

I have been a patient at this office for over a decade. Dr. Gum and her staff have been helpful and…read morecaring with every aspect of my care from cleanings to dental work and dealing with dental insurance. I have been treated with kindness and knowledge always. I have felt confident and comfortable there. Thank you Dr. Gum and thanks to all your staff for taking care of me!

Megon And the Staff are Great at what they do Always call me…read morethe day before my appointments I am getting older, so I need a reminder call Thank You Merry X-Mas Paul M. Longfield

To preface, this is my first time writing a review, let alone a negative one! After being a patient…read morehere for over three years, I'm done. Suburban Dental sells faulty products and is an unaccommodating cash grab. The office manager will not get on the phone to speak with me, despite making unreasonable financial decisions. Additionally, they provided incorrect information regarding my insurance coverage, argued with me and then dismissed me when I tried to explain that my insurance provided partial coverage--then required that I pay in full. As a sanity check, I called my insurance provider for a second time to confirm coverage, and then called Suburban Dental the following day to explain that I was creating a claim. The office manager then offered to create a claim for me. Their procedures do not make any sense; why did I have to go through all of this trouble to begin with?   To explain why I say 'faulty products': I've purchased three different retainers--not because I just adore retail therapy--but because they kept partially cracking upon removing them. Their retainers are a very delicate, thin piece of plastic that I am very careful with removing. I even asked their hygienists to show me how to properly take them out to prevent breakage. However, within approximately 3 years of owning them, the bottom retainer broke after having it for ~1.5 years, and the top retainer broke after ~2.5 years. As a comparison, I had a previous retainer from a different dentist that lasted over 10+ years and never had any issues.   To explain why I say 'cash grab' and 'unaccommodating': The first time my retainer cracked, I was charged full price ($225) and was 'conveniently' informed afterwards that I could have brought in the molds from when they first created them and only been charged a 'discount' of $125. Considering the fact that they created my retainer, had my molds on file and knew I was unaware of this perk, it seems this was a way to take advantage of a patient. Recently, my top retainer broke and I relayed this information to a receptionist who tried to plea my issue to the office manager, who refused to speak with me on the phone. Despite initially overcharging me and distributing a faulty product, I was told I'd have to pay another $125 for a top retainer. I feel that because both retainers cracked the same way within such a short period of time from simply removing them, they should've been accommodated for. For the $450 price point (I am now investing $800 into retainers), the quality of the products combined with the lack of professionalism and accountability from this management is unacceptable and arguably exploitative.     This practice clearly refuses to provide ethical, quality care to their patients. I'll be finding a different dentist, and I hope this message prevents others from wasting their time and money!

I had a very bad experience recently. They sent a text to my husband, who did not have an…read moreappointment, to update my son's and my records. I used my husbands phone to sign the HIPPA forms. Upon arrival the receptionist said that I had to put all of our personal information, insurance info and and medical information into their new portal since they had a new computer system and texted links to me to do it separately for myself and my son. I said that I wished that they would transfer the information from there old system and she said yes, me too. I told her when I was having trouble with the with the portal and she just looked at me. While I was sitting in the waiting room entering information I heard a hygienist come to look for us and the receptionist told her that we cannot go back until I finish entering the portal. While this was going on another patient came in with another person and was in the waiting room cursing including using the F word. Then the receptionist addressed him by his first name and told him he could go back, which led me to believe that she knew him. No, hey sorry about the language, etc. Not a good environment when you have a child/children with you. When we went back to the exam room the hygienist said that the dentist would exam my teeth before she cleaned them and he did; which doesn't seem like a thorough exam to me but it seemed that he was planning to leave for the evening. When the hygienist asked to re-schedule us, I told her that I didn't think that we'd be back. When she asked why, I said that I would include it in my survey response since they normally send a link after appointments. I did mention to bad environment in the waiting room for children and she responded that it wasn't an employee but a patient. I would be apologizing if it was one of my customers but I guess that the medical / dental industry handles things differently. Any-who, I guess they didn't want the feedback since for the first time I did not receive a text with a link to a survey. There has been a lot of turn-over with the hygienist and front office employees since Dr. Wolfe has retired and the service is not the same.

This place is genuinely a scam. Went there for the first time in July since I couldn't get in for a…read morecleaning at my regular place. They told me I have over 12 cavities so I went back to my normal dentist to have him look, and he said there weren't even things to watch for. They were all so tiny that fillings are completely unnecessary and wouldn't get worse as long as I improved my dental care. Also, my hygienist at Wolfe Dental was sweet, however the doctor was not. She did not introduce herself to me and did not even tell me I had any cavities until I received my treatment plan and saw it myself.

David and staff are the most friendly and professional you could ask for. The office and exam rooms…read moreare spotless and the facility has plenty of parking. Unlike my previous dentist, David has a lab right there where he can make adjustments to your partials or implants while you wait. He did my implants and coordinated the procedure with the oral surgeon so I had temps in the same day while we were waiting on the healing of the implants before we went to permanent zirconia. Outstanding Doctor and staff.

Dr. Lipani does great work. Very relaxing and pain-free experience. My teeth needed very extensive…read morework over a number of visits. I am more than pleased by the final result. Thank you Dr. Lipani and staff.

I've been going here for over 10 years and have always had the most professional and caring…read moretreatment. I recently broke my tooth and Dr. Patel expertly fixed my tooth. He has a very patient and kind assistant as well.

I have been going here for a few years now. I had an appointment in August and they called and…read morechanged my appointment to October. I wonder why so long because I usually get an appointment pretty fast. In September I get a voice message that they no longer take my insurance. I misunderstood the message, and I thought because the cancelled my origin appointment that they would do the cleaning I was supposed to get in August no charge. When I got there, they wanted $89. I refused and they wanted to charge me a $50. cancellation fee. I won't be going back there. They said they did not cancel my original appointment on purpose, but I don't believe it.