I am having my grandson drive me to Virginia and took in my car for any necessary service. I made…read moreit clear that if I needed tires, brake service, etc, I was willing to have the work done. I fully expected a large service charge. this is the third time they have worked on my car and they have always been thorough and work has been excellent. I was amazed when they told me everything was fine for the trip and charged me only for an oil change. I am an older woman and they could have easily done unnecessary work and I would never have questioned it. Their honesty and consideration for their customers is top notch. I would absolutely recommend them for tires and all auto services. R. Willard

I am a first time customer. I topped off my vehicles tire…read morepressure one day and the next day the right front tire was flat. Refilled and then flat again. After reading the reviews I called Shepherds and they said to come right in. They found a razor blade stuck in the tread but the cause of the leak was a damaged needle in the tire stem. They replaced the needle and did not charge me for their work. I just wanted to thank them publicly for their curteous and friendly service. I will be returning in the future for my vehicle maintenance.

Had a flat they were quick and did a great job! No complaints everyone was great! Thanks for being…read morequick and able to help

Absolutely honest and great folks ! They do it all from small tires to big tires. You can't go wrongread more

I bought a set of 4 Goodyear tires here and noticed a noise that sounded like a flat spot on one of…read morethe tires. Very noticeable noise. They 1st claimed that they test drove the car and couldn't hear anything. I went back for struts & shocks and again mentioned the noise tire. The guy said he rotated the tires - still there. Now the struts they mounted must have been the lowest quality possible as now I hear a continuous drumming sound. I should have known better than to give them more of my business.

Had an appointment for 4 new tires at 2:00 and was waiting in the lobby. It took until 3:00 before…read morethe truck even got inside and I asked them if they had a time frame. They said "about to be done". Mind you the truck was still on the ground with the old tires on. Never kept me updated. They also don't replace the rubber valve stems unless they are damaged or if you request it. I guess you get what you pay for. Truck wasn't done until 4:00

Honest and fair priced. Each time I have been there for different reasons, the issue has turned out…read moreto be minor, even though I was sure it was going to be a major issue. They're very professional, explain things simply and it's easy to have confidence in them.

My car was leaking oil. They set me up with an appointment two days out. They called me three times…read morewith updates. Tried a quick fix that didn't work because it wasn't the seal. Then replaced the plug. Done in a matter of hours for a decent price. Very communicative. Asked if I had my oil changed recently, to try and save me money (had they cracked the plugged). Honest, quick, and communicative. I'll be back!

Quick attention, great service and a fair price on repairing my flat. It's behind the Racetrack so…read moreyou can't see it from the main road, but it's there. I love little places like this vs the chain shops.

Broke down with a flat tire. I called Titos tire service and he was mobile and able to come help me…read morevery qucikly with a new tire and change it. Fast , reliable, fair pricing.

From the owner: I am available to change a flat tire, put on a spare or donut or sell you a tire if you do not have…read moreone on site. I can also patch or plug a tire if needed. I can mount them for you as well. I am mobile and can come to you. I also do lock outs if you need that as well. I am fast, reliable and have fair prices. I also pick up any old tires if needed for a fee. Thank you.

Great service. They quickly changed my tire and got me out in no time at all. Jerry, the assistant…read moremanager was absolutely amazing. He could not have treated me better if I was part of his family.

As inconvenient as vehicle issues can be, coming here takes the sting off a lot! I haven't come…read moreacross one member of this crew that hasn't gone above and beyond to find the best solution for me and my vehicle, rather than just collect money and get me out the door like so many other places. They're all just cool, down-to-earth professionals. In dealing with a pretty specific and unique situation with my vehicle that had me at MANY other service centers where multiple mechanics couldn't figure out a basic issue or gave completely incorrect information, I eventually brought my vehicle here and almost immediately the technician was able to come inside and thoroughly explain the issue, how they were going to fix it and then how to continue properly preventing future issues down the road pertaining to literally just a tire/rim issue. You can tell these guys actually enjoy what they do and the customers can feel it. Thank you to the entire team

Wow, it's been years since I've been to a Tire Kingdom. Very nice customer service lounge and very…read morenice customer service. My experience here was awesome! I highly recommend this business!

Very good and quick service for a plug in my tire!!! I've been coming here for years. All…read moretechnicians and desk staff are so kind and nice!!!

I purchased a Groupon for a full synthetic oil change and was able to schedule an appointment for…read morethe same day, which was convenient. I was originally told the service would take under an hour, so I planned to wait. However, when I arrived, I was informed it would be a couple of hours before they could get to my car. Fortunately, a friend was able to give me a ride home. The shop called when my oil change was done, which I appreciated, but they also mentioned that I needed two new tires and an air filter, quoting me $800. While my tires have some wear, they aren't in immediate need of replacement. I later checked pricing at Costco and found I could get comparable tires for $400 and an air filter for $12.99 at Walmart When I went to pick up my car, I noticed a few unexpected charges--including a fee for a half quart of oil, a shop fee, and tax-before they even applied the Groupon discount. It felt like the Groupon was more of a way to get customers in the door and then upsell additional services. While the oil change itself was fine, the overall experience left me feeling like transparency could be improved.

Buyer Beware This…read moreused to be an excellent little auto shop for minor repairs and maintenance but has since changed ownership, and inherited some shady business practices. As noted in several similar reviews, I paid to have numerous repairs & immediately needed urgent repairs. I paid for new breaks, pads, rotors, alignment and an oil change in May. The beginning of October, I also had 2 new tires put on my vehicle , at which time it immediately began making a loud vibrational thud when driving. It sounded like the tires weren't balanced even when driving on a straightaway so I bought it back. The manager Victor looked at it in less than 30 seconds and handed me an estimate for $980. He said I was due for an oil change ( which I just got , there less than 6 months prior) and that the noise was because I need new wheel bearings . He admitted they didn't align the tires or balance them when they installed the tires but stated that wouldn't cause them to wear down. I contacted the corporate office, because some of his statements were more than fishy. They said id need to get a second opinion and have it documented that the noise was due to poor alignment and balancing of the tires, and have it submitted to their office for review. They also added that it wasn't just the front wheel bearings, even though he handed me a written estimate stating such, but now it was both front and back. There are numerous reviews citing shoddy workmanship, and immediately after leaving having vehicles break down, catch fire, parts fall off , needing extensive work afterwards. Please don't fall victim to this type of scam. Save yourself some time and the headache of having to pay for much more serious repairs after bringing your car here .

Polite and not out to overcharge seniors! Underpriced! He…read morewill always take time even if you just show up, and he gives an honest estimate!

From the owner: please call or walk in for all your auto repair needsread more