I bought a 2014 Cadillac Escalade Premium AWD here at Richardson Auto Sales recently and highly recommend stopping in to see what they have to offer. The car I bought is in exceptional shape for the year well taken care of inside and out. Drives like new and surprisingly every little feature works on a 10+ year old car even the retractable running boards and it looks great too! I worked with Shari on my deal and she is exceptional sales person and got the deal done. I wouldn't hesitate sending any one of my family or friends their way for a good used quality car so you should stop in and see for yourself, don't miss out. read more

Richardson Auto Sales - Car Dealers Near Me - Windham, New Hampshire

bruce is a absolute ASSHOLE. 100% dishonest salesman. do not buy any cars from him. i made that mistake a while ago when i didn't know much about cars. i learned about all the lies once i tried to get a car a bought from him inspected. 100% scumbag !! read more

I bought a 2008 BMW from Richardson Auto Sales about 4+ years back...This car is a DIAMOND, still runs like brand new, still beautiful! I wouldn't go anywhere else to buy a car. My son just Finally got his license at 21! He had so many friends that drove, and still do, drive him everywhere he needs or wants to go. As soon as he got his license, I let him take the car out...since I originally bought it for him. I can't get him out of it, he's in love, which if you're a car lover like me, you know that truly happens. So, I'll be back within the next couple of weeks for MYSELF! Which is nice! Thankful for such an honest, really great salesman/owner. Thank you for the best car I've ever bought in my life, and that's a lot of cars, including brand new. Thankful, and Respectfully yours, Karin Gelinas read more

If you have any qualms about buying from Bruce Richardson, let me tell you, this man does not lie. He offers a fair deal and goes out of his way to help you enjoy a perfectly honest, well running vehicle. I was hesitant to buy a car here because of the previous reviews and spoke to the owner about them when we made our deal. I can't believe that none of the many hundreds of satisfied buyers haven't come here and spoken up for him. Even I waited more than a month to this. I wanted to be sure exactly what kind of deal I made. I can assure you, he made me a good deal. I got exactly what the book value was for my car and he sold me his car for under book value. Even though he put the work into the car to assure that not only was it road worthy, but every component worked. He had it inspected and checked out by a mechanic and just for my reassurance I had it fully checked out by my own BMW mechanic who told me he envied me this car. It is mint. I have driven this car for over 3000 miles and plan to take a 10 hour trip to upstate New York today with my kids. I was extremely skeptical about buying a used car. There is not one day that goes by that I don't pat myself on the back for buying this car and meeting Mr Richardson and his daughter. They even went so far as to get me a discount on purchasing an accessory I wanted.They were also willing to bring the car to my mechanic. I am very glad I ran across his dealership when I did. I now have the car I have dreamed of for many years. Thank you Mr Richardson and your daughter too. read more

I wouldn't buy a car, any car, from this dealer. Why? As a matter of policy, he will not allow you to take a vehicle you are interested in purchasing to a mechanic for a pre-purchase inspection under any circumstances (even if you offer to leave a deposit). A used car is guilty until proven innocent, and any dealer who won't let a customer's trusted mechanic inspect a used car before that customer signs on the dotted line is a dealer with something to hide. Simple as that. The owner is also pretty lacking in personal skills, so inquirer beware. In the course of inquiring about a car, it's possible that any of these things might happen: he'll talk down to you by repeatedly referring to his vast experience in "the business"; he'll hang up on you; he'll tell you that your "spirituality needs work" (whatever that means). Oh, and he also spams craigslist with ads for the same cars every week, which is just annoying. He has some nice cars listed at low prices, but you know what they say about things that sound too good to be true. His experience in the business all seems to be from an era where people didn't have the same access to information that they do now, and were therefore easier to take advantage of. He's being dragged into the Internet age kicking and screaming. read more

What a great car buying experience! The vehicle we purchased was absolutely mint. We received an excellent price and the vehicle was immaculate and the car buying process painless. I would highly recommend buying from Bruce. We will be purchasing another car from there soon!! read more

I would never recommend this guy to my worst enemy. Anyone even considering buying a vehicle from the excuse of a business owner, BEWARE. I was skeptical myself after reading all the reviews prior to stopping by his lot for a second time. Let me tell you this,ALL THE NEGATIVE REVIEWS ARE COMPLETELY TRUE. I went on a Friday with my father looking for a BMW and when we got to the lot and asked to test drive the car, Bruce's wise-guy attitude kicked in. He was hesitant to let me test drive a vehicle saying "you won't be able to go anywhere because there's traffic". For someone whose been in business "for 40 years" (trust me he'll have no issue telling you this because it's his fall back) I don't understand why you would even question or make wise remarks when someone asks to review a car their considering buying. Plus, who buys a car and doesn't ask to test drive it? I mean this about it! Anyways, he did let us test drive it and he came along, the breaks were skipping, could feel it in the rear end and also in the pedal. Bruce's excuse was because it rain, I got to drive the car about a mile total. No highway or nothing. Then I asked to see the carfax which he showed. He continued to get a worst attitude. We were sitting in his office just asking questions about the car. One question that was asked was if the new cars came with a factory started and he responded as if we were ignorant to even ask, when my father pulled out his key and prove that hit vehicle did and he continued to act like he was right and we were wrong. He is just plain arrogant. The next day I went back down to Derry, NH to check out some cars again. I stopped in because of course I wanted to test drive the car again, double check the breaks, also take it on the highway so I could drive it over 30mph, and take another look. This visit didn't last long. Went in his office and he greeted me with these exact words, "thought I'd never be seeing you again, thought you were buying a car elsewhere". I explained I checked other ones out but I'd like to test drive the car I drove the day prior one more time. He crossed his hands, put them behind his head, leaned back in his chair with a grin on his face and said "why?" As a business owner, and also as someone who works in sales, I would never treat a client or customer like this. At this point I said forget it and walked out and as we walked out we said "no wonder why you get bad reviews" because I had read all the yelp and google reviews prior to going back down a second day and if your reading this than you obviously see how many bad reviews he has. When we said that exiting his shop, he said it's because "he has to deal with assholes like us". I'm writing this review because this man doesn't deserve your Business, and you don't deserve to purchase whatever he is hiding. What kind of person doesn't let you test drive a car before purchasing? Mind you the vehicle was $7k, to most realistic people that is quite the purchase. I was paying cash, this wasn't being financed. We traveled from out of state. I also left a review on google and he said I smelt like I had alcohol on me and that was probably where my bad attitude came from. I had driven from any other state so obviously that isn't true. He lies. Look at all his responses to the negative reviews, he just points the finger at the other person. I'm writing this review for anyone who is even just considering purchasing a vehicle from him, I did the same thing I read the reviews on google and yelp but still wanted to give the whole situation a second chance and I'm forever thankful for not doing business with this man. I can't even imagine if you were to purchase a vehicle and it was to have problems what he would do. Simply put, no matter how low the price is or what you think of a car he's offering, I promise you it's too good to be true and you should not do business with this person. read more

I recently purchased my second vehicle from Bruce and Shari. This is one dealership that I am confident in buying a reliable vehicle at the right price. They only care about selling a vehicle that will last and desire to see you again for future purchases. If you're looking for a dealer that doesn't mislead you, someone that doesn't sell lemons......I would highly recommend them. This is my second purchase and I would purchase more cars from them in the future. Thanks Bruce and Shari for giving me the best service and allowing me to feel at peace that I've made the right choice with the car that fits both my needs and my budget. read more

Buyers beware. Here's the deal.......You see the owner will tell you right up front that the car is being sold "AS IS" and that's his get out of jail free card. "Hey, I told you!" But here's where the deception comes into play. You have to ask ALL the right questions about the vehicle, up front, before you put down a penny because if you don't, you might not get what you think you're getting. I mean you have to be a mechanic and know everything about the car and ask every, single, conceivable question before parting with your money because if you don't, chances are you're probably going to be disappointed. So here's my story..........you draw your own conclusion. I bought a car from this business sight unseen. I know! What an idiot, right? I live out of state. I put my trust in the owner to tell me everything that I was up against; what exactly the condition of the car was in because after all, I was buying the vehicle sight unseen (I know, what an idiot!). He seemed like a nice enough guy, sharing several things that were wrong with the vehicle, things that he was going to have fixed AND provide me with a copy of the mechanic's bill for the work that was completed. I've got this in writing, in an email, from both the owner and his daughter. Guess what? No copy of the bill was sent. I also have copies of emails going back and forth, me asking every conceivable question I could think to ask about the condition of the vehicle, most importantly the engine, transmission ("runs great, he says"), and the A/C ("I'm sitting in your car right now.......could be a little cooler, he says"). "Needs a right front ball joint", which was replaced. "Bringing the car back from the mechanic, my daughter says the steering is a little sloppy. Brought it back to the mechanic. Mechanic says this is common in these cars and that he's got a spare one to swap out". I thought, wow, this guy is not even asking me to pay for these repairs?......what a nice guy. Again, I ask about this, ask about that. We go round and round about whether or not the vehicle which has a tow bar, comes with the cable that goes between the car and a trailer. He never gave me an absolute yes but instead danced around that question really good. And guess what? Yep, no cable was with the vehicle. Not a real big ticket item but I was looking to the owner to be truthful with me. Silly me, right? Come on, I wanted to believe that THIS used car salesmen was not one to perpetuate the used car salesman stereotype. I leave you to your own conclusion. Oh and one more thing......in the ad for the sale of the vehicle, of which I have a copy, it states that a copy of the New Hampshire state inspection that supposedly was done on the vehicle prior to the sale was going to be provided. Nope, didn't get that either, even after several email requests from me. So based on his say-so that the vehicle was all fixed and ready to be transported, I wired him the full balance due and had it transported to my home. Here's what I found when it arrived: 1. the entire under-carriage of the vehicle was heavily rusted, like it had been sitting in salt water for years. Unbelievable. I've never seen anything like it. This was one question I DIDN'T ask. Shame on me. 2. I took the vehicle for a spin. I found that whenever the transmission shifted from 3rd to 4th gear, or accelerating which caused the trans to downshift, the car would buck trying to settle into gear. Once it did, it seemed to ride smoothly. I have yet to address this issue for I am fearful of a major transmission or engine expense which I cannot afford at this time. 3. the vehicle drove like I was a drunk driver behind the wheel. The steering was extremely loose and sloppy, with great difficulty keeping the vehicle straight on the road. Obviously there was still a problem with the steering. Additionally the turn-signal indicator didn't return to neutral after turning a corner as it should, and the key-in chime went off as soon as I opened a door, even though there was no key in the ignition. To me, this all pointed to a steering column problem. And guess what? I had to pay nearly $800 to get a used steering column replaced after my mechanic disassembled the existing steering column, only to find the bearings worn and parts of the column broken. Nonetheless, the vehicle was sent to me, in this condition but hey remember, the owner reminded me that "you're buying it AS IS". My guess is he had been totally up front with me about the condition of the vehicle (oh and btw, the vehicle had a major cosmetic overhaul, complete with a new paint job, all seat cushions and covers replaced, brand new step treads and new van wall panels, all of which he NEVER mentioned), he knew he'd probably wouldn't have gotten the sale. Soooooooo, BUYERS BEWARE when doing business here! read more

I had a great experience buying my car from Bruce. First he doesn't have any junk on his lot the way a lot of used car dealers in NH do. He has limited inventory but all of it is in great condition. Second his pricing is thousands below Carmax's "no haggle price". Third while taking my vehicle to get the inspection sticker Bruce noticed the clutch was starting to slip (something I probably would have missed not having driven stick in 6yrs) and immediately had it replaced before I bought the vehicle. His daughter was quick with the paperwork. It was about as painless as it gets. If you want to horsetrade or brag to your friends how you "stuck it to the dealership" this is not the place for you. If you want a good car at a good price from a nice family run business that stands behind their cars Bruce is your guy. read more