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    Richardson's RV Centers

    2.4 (14 reviews)

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    Airstream Inland Empire

    Airstream Inland Empire

    4.4
    (102 reviews)

    Another 5-star treatment visit, and i just want to call out the consistency. So this isn't a one…read moretime thing. I'm finding consistent 5-star service and delivery every time i come back to Airstream Inland Empire, making it the real deal. Thank you Julie for going the extra mile today for me, and thank you William as always!

    I recently took my Airstream into Airstream Inland Empire for what was supposed to be a simple door…read moreadjustment. Big mistake. They immediately upsold me on new tires and a whole laundry list of other "necessary" services. Against my better judgment, I agreed. On speaker phone I asked Will what the total would be "all in with the tires, door and all the other things". He gave a $3800 price (my wife and I had him on speaker phone so we both heard the quote). So that's when we agreed. When we called to check on progress we were told the amount would be over $6000. What????? That's not what we agreed to. Julie said she would talk to Will. When he called he said the price he quoted was without the tires and door. We told him that was not what he said on the phone. He then made some adjustments and brought it down to $4800. Still a $1000 over what we agreed upon. I guess $1000 doesn't mean anything to him. He also said they take credit cards. We found out through Julie that they charge 3%. That also should have been said during the phone call about approving things when we asked if they take credit cards by the manager Will. What should have been a quick job turned into a three-week ordeal. When I finally picked up the camper, I was horrified by the lack of basic attention to detail (they had lost my key, sloppy installation of door trim, lost the blocks for my front hitch, hadn't completely removed the wax from wolbenizing, and other things). There were loose rivets and pieces of trim scattered all over the floor inside. Even worse, they had badly scratched the front windows while "replacing the splines." The sales manager (Will) had the nerve to claim the scratches were already there (from trees) when it came in and indicated in the future they will take pictures when the unit comes in (to make sure I'm not lying). Fortunately, I had clear before photos proving otherwise. Instead of owning up to the damage, they tried to gaslight me. We took our Airstream to our storage spot and then saw that they did not replace the shower door seal and we were charged for that as well. I bought an Airstream because of its legendary quality and expected white-glove service from a "five rivet" authorized dealer. What I got was the complete opposite: sloppy work, unnecessary delays, upselling, and denial when they damaged my coach. Very disappointed. Save yourself the headache and go south to San Diego or north to Orange County instead. Inland Empire is not worth it. The fact that this location is a "five rivet" dealer makes me challenge the entire Airstream ranking system.

    Infinite RV & Marine: RV Technology Solar Electric Electronics

    Infinite RV & Marine: RV Technology Solar Electric Electronics

    4.7
    (60 reviews)

    I contacted Ivan at Infinite RV & Marine as I needed some wiring redone that I could not do myself…read more I had a rodent(s) get inside and chewed up my wiring for my inverter and I had no power to the house itself. Zach took a look at my problems and we discussed what needed to be done. He advised of his plan and explained everything he was going to do. I was provided with a written estimate and a work date. I happily agreed and gave them my deposit. Throughout the workday, they provided me with photos and updates on their progress. They contacted me when the work was done and went over everything with me during out inspection. Everything worked as promised and I left a very happy and satisfied customer. I would highly recommend Infinite RV & Marine to anyone that has the need for expert care maintaining their RV.

    A mishap required us to replace the original flexible 100 Watt solar rooftop panel installed during…read morethe manufacture of our six-year-old Class C motorhome. We searched for an established and reputable RV solar firm, and a friend recommend Infinite RV & Marine in San Marcos. My initial phone call was answered by office manager Daniela, who listened intently to my questions, and quickly put me at ease. Following the call, she worked closely with the firm's founder and technical maestro David - who reached out to discuss technical aspects and options, and soon we had a detailed and easily understood proposal in hand to add a pair of 200 Watt rigid solar panels to our RV roof, as well as all the subsystems necessary to make them fully operational and beneficial to our anticipated needs. The day of our appointment, we met the rest of the team, including David's son Zack, who runs the day-to-day operations of the business, providing hands-on leadership to a small crew of installers, to assure everything is up to his family standards. As Zack later said: "I treat every RV as if it was my own". With several restaurants, a multi-plex theater and brewpub a short distance away, I planned on spending a few hours nearby as the work was performed, and was pleasantly surprised to receive an early call that the work was not only complete, but that my cost would be less than half of the estimate. On further inspection and research during the installation, Zack determined my existing control hardware and other systems would be able to easily handle the new panels, and there was no need to install the hundreds of dollars of additional new equipment they had understandably ordered and prepared for the install. Though Zack could have easily installed that new equipment for an extra profit, and explained it away to a know-nothing like me, he didn't - - and that means one hell of a lot. Zack, David, Daniela and the team at Infinite RV & Marine have our utmost respect and admiration. We could not be happier with the work they performed. When it comes time to expertly install complex solar and other specialized electrical systems in an RV, they will most certainly be the first ones we turn to.

    RV Masters

    RV Masters

    3.4
    (70 reviews)

    I had an amazing experience with Marcus. I was camping at Idyllwild campground and lost power even…read morethough I was connected to shore power. I called 2 mobile RV techs. One didn't even bother returning my call, the other said I was out of his area. I brought my camper to RV Masters and it was a simple fix. Marcus didn't even charge me.

    While in the past, I find RV Masters to be very cordial, I recently had an extremely disturbing…read moreexperience. After coordinating with them for a period of time to do work on my RV, I had an abrupt ending which was extremely perplexing. I am only posting this because being in an extremely vulnerable position, and they knew that I was. I had been communicating with them about upkeep work I needed for my RV and was waiting on funding. After speaking with Jon mostly they came out to my Location to assess the work and then give me a quote for it. Everything was set up for them to do the work and when the time came to do the work they told me to go somewhere else. Now before anyone thinks, "There must be something I did, or there is more to the story", I beg you, that is not the case. It was understood that once all the parts came in that we would set up the install time. Mind you I am a single woman and have zero support to get anything mechanical done. Once my parts came in, I was set up to have them do the work. When I called to schedule the appointment, they were rude and told me to "separate" and "go my own way"??? Are we dating? I want to also make it very clear that I, in no way, was rude or demanding. In fact, everything was extremely cordial just like most of the comments about them, saying they are friendly and accommodating as heck! Which I have always found them to be. But now, when I really needed help to do the installs, I was told i am not able too? Honestly, I would just like to know why they treated me that way, when I have been extremely nice and patient. At this point, I am extremely frustrated and confused, cause now I have to start all over again with parts sitting in my yard that I have to hide so they don't get stolen. Why would someone do this to a person? Its literally two simple installs and I am ready to have it done. RV Masters! I thought you were one of the good guys, Apparently NOT!

    Richardson's RV Centers - rv_dealers - Updated July 2026

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