Another 5-star treatment visit, and i just want to call out the consistency. So this isn't a one time thing. I'm finding consistent 5-star service and delivery every time i come back to Airstream Inland Empire, making it the real deal. Thank you Julie for going the extra mile today for me, and thank you William as always! read more

We had a major problem with our trailer. Julie and the team were excellent. They took care of our problem immediately. Julie was a great advocate for us. The work done was High Quality. I would definitely recommend them. 5 RIVITS ! read more

Highly recommend this dealer's service department, especially William, Julie, and Mark. I guess this is why I own an Airstream Atlas! Superior product and Service! Michael Shinn read more

Once you purchase from these guys, the over the phone service is out the window. Be extremely cautious when speaking with William or John Pasley. Both are as crooked as a snake and not very helpful (used car salesman in disguise). Customer trust comes first. read more

Cool Airstream showroom in Temecula! Jerry gave us so much great information. He was super helpful, patient, kind and knowledgeable. We are not ready to buy just yet but we will be back here when we are. read more

Airstream Inland Empire - Cool couch - RV Dealers Near Me - Temecula, California

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I recently took my Airstream into Airstream Inland Empire for what was supposed to be a simple door adjustment. Big mistake. They immediately upsold me on new tires and a whole laundry list of other "necessary" services. Against my better judgment, I agreed. On speaker phone I asked Will what the total would be "all in with the tires, door and all the other things". He gave a $3800 price (my wife and I had him on speaker phone so we both heard the quote). So that's when we agreed. When we called to check on progress we were told the amount would be over $6000. What????? That's not what we agreed to. Julie said she would talk to Will. When he called he said the price he quoted was without the tires and door. We told him that was not what he said on the phone. He then made some adjustments and brought it down to $4800. Still a $1000 over what we agreed upon. I guess $1000 doesn't mean anything to him. He also said they take credit cards. We found out through Julie that they charge 3%. That also should have been said during the phone call about approving things when we asked if they take credit cards by the manager Will. What should have been a quick job turned into a three-week ordeal. When I finally picked up the camper, I was horrified by the lack of basic attention to detail (they had lost my key, sloppy installation of door trim, lost the blocks for my front hitch, hadn't completely removed the wax from wolbenizing, and other things). There were loose rivets and pieces of trim scattered all over the floor inside. Even worse, they had badly scratched the front windows while "replacing the splines." The sales manager (Will) had the nerve to claim the scratches were already there (from trees) when it came in and indicated in the future they will take pictures when the unit comes in (to make sure I'm not lying). Fortunately, I had clear before photos proving otherwise. Instead of owning up to the damage, they tried to gaslight me. We took our Airstream to our storage spot and then saw that they did not replace the shower door seal and we were charged for that as well. I bought an Airstream because of its legendary quality and expected white-glove service from a "five rivet" authorized dealer. What I got was the complete opposite: sloppy work, unnecessary delays, upselling, and denial when they damaged my coach. Very disappointed. Save yourself the headache and go south to San Diego or north to Orange County instead. Inland Empire is not worth it. The fact that this location is a "five rivet" dealer makes me challenge the entire Airstream ranking system. read more

These people are idiots. I walked in with an 825 credit score and $255,000 credit, as well as a significant down payment. I was greeted by a fellow yelling at me from afar, trying to get me to go to the showroom by myself. When I finally got him to come out of his office his jaw was going around in circles like a total speed freak, and he did not even know the inventory, I was disrespected and insulted, while trying to buy their finest B+ Atlas with a slide out on a Sprinter dually chassis, 2025 inventory that they had had for a year. Then they bashed my credit to 648. Scott Murphy is the POS who insulted me over and over. They shot gunned my info to 4 credit unions, and 3 banks for 100% financing. Who does 100% financing???? They never even asked me what I wanted to put down, never gave me an agreement to sign. The business manager didn't even have a card. They just gave me the chauvinistic treatment and lost a sale. They are also really poor communicators. They just sent me what I am sure was another insulting letter, I didn't even read it, I just threw it away. Before I went there, I was already looking at another unique coach from Germany for more money. Nice people, super sexy coach, coming in 2026. If you want to be treated badly while trying to buy your 4th RV as a multimillionaire who drives an MB AMG, go there!!!! Ask for Scott Murphy! read more

Smooth, easy and straightforward service will definitely go back. Airstream was washed and ready to go. read more

Airstream Inland Empire - Picked up the airstream. - RV Dealers Near Me - Temecula, California

Great job! I took my Globetrotter in for routine service last week with Bill. He and the team were extremely professional. A positive experience all around. One of the personnel there even helped me with hooking up my trailer when I left. Everybody I came it contact with was very friendly and professional. read more

Finally--Airstream Inland Empire Service Is Back on Track! I'm thrilled to say that the service department at Airstream Inland Empire has completely turned things around, and the credit goes to their new service manager, William. If you've been frustrated in the past--as I was--with long repair delays, lack of communication, or issues never getting resolved, you're not alone. Things had really gone downhill. But that's no longer the case. Since William took over, it's like a whole new business. He's brought in new, qualified technicians, streamlined the service process, and--most importantly--put the focus back on customer service. What a difference! Repairs that used to take weeks (or never got done at all) are now handled promptly and professionally. I had a laundry list of lingering issues the old staff kept putting off or "waiting on parts" for. William and his team tackled them one by one and kept me informed every step of the way. They clearly care about doing things right. It's rare to see a business make this kind of course correction, but Airstream Inland Empire has done it. If you gave up on them before, give them another shot. William is the real deal--and thanks to his leadership, this place finally feels like the kind of service center Airstream owners deserve. read more

Dealership is great. Service is the worst! William is extremely rude and incredibly sexist. He speaks to you like you're inconveniencing his time. Go anywhere else to get your airstream serviced. read more

William at the front desk was great! Very helpful.....I would strongly recommend the Service Department Team at Airstream Inland Empire.

Purchased our first Airstream here. It was a pleasurable experience. They answered all our questions and were very patient. I highly recommend them. read more

We recently purchased our third Airstream from Inland Empire Airstream, and once again, the experience was excellent. After our maiden voyage, we noticed a few small issues that needed attention. Julie and Edward in the service department were fantastic -- responsive, professional, and great communicators throughout the entire process. When we arrived for pickup, they personally walked us through the Airstream to ensure everything was perfect, and it was! They even had it freshly washed and ready to roll. Inland Empire Airstream truly is a one-stop shop for Airstream sales and service. Highly recommend! read more

Airstream Inland Empire - On the road with our "Precious Metal." - RV Dealers Near Me - Temecula, California

Inland Empire Airstream was professional and extremely courteous. I will definitely take my rig there again should it need service. They did the work in 2.5 hours and I was out! Thanks again guys for a seamless service. read more

We have always received good service at AS Inland Empire. Their turnaround time for repairs has been reasonable and they keep us up to date. William has done a great job getting warranty work approved quickly. We have found non-warranty pricing to be very reasonable. read more

They got my Airstream into the shop quickly. I'm very happy with the work. They completed the work fast and gave me a good price! And everyone was super nice. read more

Their service dept went above expectations to meet my every need .... EVERY one was amazingly helpful and I could not have been more impressed.... Thank you for your kindness and expertise in meeting my concerns and the excellent outcome .... Would highly recommend read more

My husband and I purchased a 2022 Airstream Atlas on May 9th 2025. We are so happy with outstanding Customer Service. Our Salesmen Leon Graber was amazing. He explained everything to us and took his time. No pressure sale at all. The delivery representative Ruben was amazing as well. When we picked up the Airstream he went over everything with us. The Service Manager was amazing as well. Scott the Store Manager handled all the paperwork and the complete transaction. Thank you to all the team members at Airstream Inland Empire for an amazing experience. read more

This is our second Airstream, what a fantastic experience, 5 STAR. The process was seamless, everyone was very professional and extremely helpful. A special thank you to Jerry, Scott, Courtney, Rose and the technician who did the walk through, sorry I missed his name. Will definitely recommend Airstream IE. Terri & Jim read more

Service department is wonderful. William, the Service Manager, is outstanding. Helpful, friendly, knowledgable. Very pleased with overall Airstream IE. read more

Speedy and helpful and on time!! They called quickly after reviewing the issue and even washed her! She looks great

I bought a new RV from Airstream Inland Empire. The whole process was through the internet. From the decision to buy to the delivery in five days! These guys are the friendliest, most efficient, and most accommodating of all the dealers that I dealt with. If you're in the market for an Airstream, consider them. read more

Airstream Inland Empire - Ain't she a beauty? - RV Dealers Near Me - Temecula, California

Great line of new units. Great sales people. Easy to work with. Shopping and buying experience made smooth. read more

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I recently bought a 2020 Bambi here and upon delivery it was filthy, the curtains were broken and needed repair, the modem was broken and needed replaced & the hot water heater was broken. The manager avoided my calls and offered no resolution. The sales rep tried to sell me a new modem for $1200. I'm taking my issues to the Better Business Bureau. Learn from my mistake and do not trust this dealership! Make them prove that everything works before you take delivery. I trusted them and now I have a nightmare on my hands. read more

We had a fantastic experience with Roger during our visit! He was incredibly helpful and ensured we found the best fit for what we were looking for at a very fair price. I couldn't be happier with the service and my brand new Bambi! Highly recommend whether you are looking to buy or just starting your camper research journey. These guys know their stuff! read more

The "Best in the West." Great people and service... and it's consistently good. They've helped me out in a pinch twice and got me in and out quickly. Thanks Inland Empire Airstream. read more

Airstream is the Rolls Royce of the travel trailer as everyone knows. You should expect to pay more for quality. The service is outstanding, sales is precise and through. Our recent purchase was flawless! Thanks for making it all easy Michael! BOOM! And to the entire team! read more

Airstream Inland Empire - Our latest gift to ourselves! - RV Dealers Near Me - Temecula, California

Great service and follow up! They fixed our problem and washed the rig before we picked it up. I would recommend Airstream Inland Empire to anyone. read more

We have purchased two airstreams from these guys and they are awesome ! Leon was a no nonsense , easy going , no pressure salesman . Very helpful and I literally was in and out in no time. Scott in finance was great at getting us through the process quickly and efficiently ! Ruben was our service technician and his walk through / orientation was top notch ! He was thorough , knowledgeable , and helped us understand with hands on demonstration , how to work everything on our airstream . He's a gem !! Courtney in the service department was super eager to please ! Answered all of our questions and extremely helpful . Thank you to a great team ! read more

Airstream Inland Empire - Flying Cloud 2022! - RV Dealers Near Me - Temecula, California

We just purchased our third Airstream, I 2023 Pottery Barn from Paul. This is our third Airstream and third dealership. Our experience with Airstream Inland Empire was exponentially better than the previous two dealership experiences which we vowed never to return to . After our first trip the service department made a few adjustments and fixed a few minor discrepancies that came up during the trip. They are fast, efficient and communicative. So far so good , no complaints... Keep up the great work! read more

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I'd give them a zero if possible Unreliable Unprofessional Unhelpful Unorganized Horrible service department go somewhere else Courtney needs to find a job that she is good at! Customer Service is definitely not for her! read more

My experience with Leon Graber at Airstream Inland Empire was exceptional ‼ After trying to purchase an Airstream that just didn't work out because it didn't have the options I needed, Leon assisted me with conscientious care. When I return to buy, I will make sure to do my transaction with him! Thanks Again read more

Courtney was the best! We have consistently found the service department to be reliable, highly responsive and having our backs. Thank you, we'll see you in the future as our preferred AS provider! read more

Brought my 25 foot international in for service, and they handled all the issues with professionalism, and in a timely manner. Very happy with the service department. Sure is fun to walk around the warehouse and look at all the Airstreams too. read more

We had a great experience with the sakes and delivery service. We were treated respectfully, the employees were excellent. Mike, Scott, and Ramon all dd their respective tools great! We look forward to enjoying our Atlas. read more

Super helpful and professional. They really know what they're doing and they do the jobs right. I know I'm sounding like a commercial, but really, I've done a bunch of upgrades of my 2014 27' international over several visits... solar, lithium batteries, dc fridge, stainless trim, and lots more. Honestly, they've always done great. read more

A dealer is a dealer! However, you know when they are more than that went it's crunch time and solutions need to be had. The Airstream IE team is hard working, sincere and always customer focused. The service team lead by Danny has always given us 110%! Our service Rep Courtney is a power house and we appreciatethe the work they do. read more

Airstream Inland Empire - Aurora shining bright thanks to my IE Airstream Team! - RV Dealers Near Me - Temecula, California

We are at the Airstream International Rally and have been sharing how amazing Danny and his team from Airstream of Temecula was in helping us navigate some issues we had in our 2021 Flying Cloud. We had bought it from another dealer (who hadn't been able to fix the problem). This ended up being one of those "you don't know until you know" situations. Instead of putting a band-aid on a problem (our refrigerator had issues from time to time and electric had issues), they actually worked to figure out what was going on (battery and solar weren't speaking to each other at all and apparently our solar wasn't even working). They remedied it by replacing the batteries and solar panels and billing our original dealer. Additionally, they went the - I can't say extra step - because this was extra miles and miles. We live 76 miles from their shop and when we brought the trailer home and realized there were still a few additional issues, they came and picked it up - fixed it and then returned to us. Everything now works great. So, if you are looking at the rally photos - or have been thinking about going out on the road or you have issues with your Airstream that are keeping you from going out on the road - if you live ANYWHERE near Southern CA, we would highly recommend Danny in Temecula. Added a few photos for motivation! read more

Airstream Inland Empire - RV Dealers Near Me - Temecula, California

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They absolutely DO NOT give a shit about promise dates & completing the work on time. We dropped our trailer off July 6th for yearly maintenance & new tires. Promise date was today 8/2. We even called a week prior to verify she was ready for pickup & they told us she was ready. Courtney was our service rep. The guy we dealt with at pickup, I didn't even get his name because I was so mad. He just kept shrugging his shoulder like oops we dropped the ball. We are moving from SD to Boise & scheduled our move & drive with the intent of getting our trailer back today & hitting the road. Now we are waiting & they won't have our trailer ready for another 4 hours !!! Horrible customer care & support read more

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